I liked that it had its own desktop app that you could purchase and print postage from. It may things more convenient in my personal preference rather than a website. Review collected by and hosted on G2.com.

I disliked the user interface. Though it had everything needed, it seemed outdated. I also didn't like their password requirements. They used password rules that turned all "o" into zeros which made it a pain to remember the passwords because I never used any other sites that did this. Review collected by and hosted on G2.com.

Print from home, get deep discounts. Very NICE!!! But... Review collected by and hosted on G2.com.

Random billing adjusments defeat the discounts and customer service while friendly is utterly useless and unable to help resolve issues or provide relevant advice.

Be advised that the Post Office and UPS perfom what they call audits to measure and weigh what you ship. IF they determine that they believe you entered the wrong dimensions/wieght, they will debit your account, and the package will basically double in price, and there is nothing you can do about it. As an example, I sent a shipment that was 27x27x2 and weighed 4lbs. UPS claims the dimensions were 25x25x13 after their audit, and they charged me an extra $29.00

They have a mechanism to dispute the audits, but you cannot win a dispute. I provided photos of the package with a measuring tape showing the dimensions and screen captures of the software showing the dimensions entered and the label, which also shows the dimensions. Essentially I provided evidence that shows they are wrong and why. They insist that their audit is correct but refuse to give any evidence to support their position. It boils down to a money grab and fraudulent billing.

You can't get ANY real customer support to resolve the issue, just monkeys following a script. Review collected by and hosted on G2.com.

It's easy to print on stamps and even envelopes. The desktop software is just as easy as using the website. I love that the system checks the address against the USPS database. Review collected by and hosted on G2.com.

Providing times when having to use UPS/FedEx could be a nice feature to add. FedEx and UPS websites provide the times you can choose for delivery. Review collected by and hosted on G2.com.

Stamps.com integrates beautifully with our website processing. The cost savings are TERRIFIC and have allowed us to recapture customers previously lost because of the high cost of shipping our products with UPS. We will be adding to our product offerings and will promote our new, reasonable shipping rates. Review collected by and hosted on G2.com.

We are a new user and have not used all of Stamps.com features, thus so far have not found anything we dislike. Would like more information when UPS makes address corrections. Review collected by and hosted on G2.com.

The scan form for sure; I used to have to go to the post office way earlier so they could scan each package individually. Not anymore..You just print it when your done running your shipping labels for the day and you hand them one sheet with a barcode that they scan and it excepts all your packages at once. Review collected by and hosted on G2.com.

When you print your international shipping labels, you have to have two scan forms. It tells me the address is not the same as my regular packages, and it is. Sometimes a scan form won't print and it acts like I didn't even print the labels for the day. Review collected by and hosted on G2.com.

I like the ease to getting my labels made. The pricing is better than USPS, too. Review collected by and hosted on G2.com.

I cannot change the address for a contact when making a label. It always defaults back to the original one, even if I change it. Review collected by and hosted on G2.com.

I love being able to print right from the office, it makes all the mailing we do go so much smoother. Review collected by and hosted on G2.com.

It would be helpful if there were an easier way to determine the pricing of stamps. With all the changes around the holidays, we have mail sent back often. Review collected by and hosted on G2.com.

The ease of creating and downloading labels Review collected by and hosted on G2.com.

I didnt like the monthly installments to use the site. Review collected by and hosted on G2.com.

I like how easy is is to search up a past transaction and find out detailed information about when it was shipped out and with what type of package, etc. It is really convenient when a customer calls in asking about their package and when it might arrive. Review collected by and hosted on G2.com.

Sometimes I have trouble if an address doesn't quite match up. Instead of fixing the issue and adjusting to the format of the address that will ship, I am prompted with an error code. Review collected by and hosted on G2.com.

For years I used USPS.com to print labels and do mailing. This had a lot of drawbacks, particularly the fact that I couldn't do media mail or first class mail. Years ago USPS used to give discounts buying online but they discontinued that. I have looked at Stamps.com for a while and always hesitated because they have an annual fee, which I was opposed to paying. Now that we are in the environment that it's not particularly safe to go to the post office I signed up and I was a fool for not doing it years earlier. It is easy to use (takes about half the time of the antiquated USPS system) and it paid for itself in less than a month. Best of all I don't have to make trips to the post office anymore. I tried to give first class and media mail to my postman but he said that they won't take anything over 13 ounces unless it has electronic postage on it. If you mail more than 5 package a month this is a no brainer. Review collected by and hosted on G2.com.

the user interface takes some getting used to but otherwise no real dislikes. Review collected by and hosted on G2.com.