Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Easy to Use and Saves Time and Money"
4.5/5
What do you like best about Stamps.com?

I like the fact that Stamps.com is easy to use. I also like that I can save money by using it and I do not have to waste time going to the post office. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

Sometimes the software can be frustrating, but most time it works great. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great Site, Great Products, Easy site to work on"
5/5
What do you like best about Stamps.com?

Easy and simple, cost effective and great products Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

I found nothing wrong at all with Stamps.com Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Never worry about postage again!"
5/5
What do you like best about Stamps.com?

It's easy to add money in the account, the software integrates with so many products, adding postage seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

No downsides with this software. It's a win-win. If you accidentally add postage to an envelope, you can immediately request a refund through the software. Review collected by and hosted on G2.com.

JW
John W.
Small-Business (50 or fewer emp.)
"Stamps.com is the...... WORST!!!!!"
0/5
What do you like best about Stamps.com?

Printing first class / options of carriers Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

Software is HORRIBLE!

Software is very buggy.

Can't access history.

Choose where to print on page and stamps.com reverts to default print position when printing.

Can't quit this horrible 'service' through the website.

Monthly fees are too expensive where there are free options out there. Review collected by and hosted on G2.com.

CF
Camilla F.
Small-Business (50 or fewer emp.)
"Was okay but Slow- now software updates cause crashes"
2/5
What do you like best about Stamps.com?

Reports, package tracking, multiple carriers (ups, usps), rate comparisons, price Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

Latest updates on thier software have caused the system to crash multiple times a day which has delayed shipping.

They also use very slow servers -- will take long periods for your data to come up. Review collected by and hosted on G2.com.

FR
Faith R.
CM
Small-Business (50 or fewer emp.)
"Stamos makes mail FUN!"
5/5
What do you like best about Stamps.com?

Stamps is an easy-to-use, customer-focused tool. I use it daily to send mail out for clients and the company. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

Stamps can be fussy when it comes to the connection of the printer. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Stamps.com"
4/5
What do you like best about Stamps.com?

It makes correspondence that is sent out look professional and clean. It is very simple to use as well. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

I have no issues with the website. If a mistake is made, it gives you an option to reprint which is helpful. Review collected by and hosted on G2.com.

Elisa C.
EC
Elisa C.
Office Administrator and Marketing Coordinator
Small-Business (50 or fewer emp.)
"Stamps.com is a very easy to use program to print stamps for your company."
4/5
What do you like best about Stamps.com?

I like the fact that on stamps.com it is very easy to use and quick for a large organization. If you need to print out 3,000 stamps it is at your fingertips and you would have it in a moment. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

I dislike that you need to have special paper which the stamps will be printed on and also a certain printer which you need to have a feed situation in order for the paper to not get stuck. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"It was great until I discovered better"
1.5/5
What do you like best about Stamps.com?

I like the discount and ability to use it from home. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

The system is wonky. I often have to retype addresses or go back to the contacts and fix them. There are not great fail safes in place for times you print and the printer doesn't work if you are doing a lot at a time. You end up having to get a refund and reprint. Also, having multiple addresses at once printed takes a painfully long time and jams up their system. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Good Luck getting a refund."
3.5/5
What do you like best about Stamps.com?

Stamps.com is great when the postage prints. Review collected by and hosted on G2.com.

What do you dislike about Stamps.com?

Good luck trying to get your money back if your printer jams while printing a whole sheet of stamps and you are unable to reprint due to the jam. You likely will not get your money back. I have been trying to get refunded for 4 different times that my printer jammed and I was unable to do a reprint. You call and they tell you 4-6 weeks and after 4-6 months they still are "working on it". Review collected by and hosted on G2.com.