Staffbase is an outstanding employee communication platform that excels in several key areas. Firstly, its ease of use stands out, making it effortless for both administrators and employees to navigate. The user-friendly interface ensures seamless adoption across the organization.

Moreover, Staffbase shines with its exceptional customer support, providing timely assistance and solutions to any inquiries or issues that may arise. Their dedication to customer satisfaction is truly commendable.

Additionally, the platform's ease of integration with various systems and tools streamlines workflows and enhances productivity. It effortlessly becomes a part of your existing tech ecosystem.

Lastly, Staffbase offers an impressive array of features, empowering organizations to craft engaging and informative employee experiences. Overall, Staffbase is a top-notch choice for enhancing internal communications and employee engagement. Review collected by and hosted on G2.com.

The lack of customization options hampers adaptability, and occasional glitches can disrupt smooth communication. Review collected by and hosted on G2.com.

It is well designed with tremendous support. From my onboarding experience to today my experience has been amazing. Review collected by and hosted on G2.com.

There are no features that didn't work well Review collected by and hosted on G2.com.

Staffbase has really transformed our email communications! Our emails look more modern and professional and it's fantastic to be able to report on our metrics.

Ease of use (being a team of one this is critical).

The customer service and support team have been invaluable during onboarding but also in supporting strategy development and reporting.

Good value for money. Review collected by and hosted on G2.com.

Some design aspects do not pull through in Outlook - these are minor though i.e. curved buttons.

Not being able to add multiple emails in the test send, you can only do one at a time.

I would like a full integrated, real-time reporting dashboard (although I believe that's coming in 2024). Review collected by and hosted on G2.com.

Intuitive nature of the product - although the training material is incredibly high quality, the intuitive nature of the product meant that I could get started with little to no training. Easy to use 'drag and drop' design - saves us a lot of time. Extensive reporting capabilities - particularly Flexible design capabilities - able to change sizes, assets and positions of elements easily. Useful, simple and high quality training / support materials. Engagement and support from the Staffbase on-boarding team - during this quick onboarding process, I felt incredibly supported and really appreciated the responsiveness and dedication from the Staffbase team to get the product implemented. Review collected by and hosted on G2.com.

Only able to use the 'from' email address of the user account that you're currently logged into. Would be good to be able to change the 'from' email address at the 'send' phase. Inability to make text flow around images. Only able to 'test' an email to one email address at a time. Review collected by and hosted on G2.com.

Its easy to use and there are a lot of options and widget to create your content. And on top you have a great connection with all of the ms365 stuff. We use staffbase every day in our company for over 5 years now. Review collected by and hosted on G2.com.

I dont need the new sms service function. Review collected by and hosted on G2.com.

Look and feel, mobile compatability, ease of use in general. Feels like a contemporary solution. Review collected by and hosted on G2.com.

Some features are quite basic and could be improved. Review collected by and hosted on G2.com.

Staffbase has helped us to reach many colleagues who don't have a company email address. Especially in times of fast communication, Staffbase provides the optimal tool for us. The handling is very intuitive, and the support always helps us quickly with questions and issues. Soon, we'll upgrade our package and have additional tools available – I'm looking forward to that. Review collected by and hosted on G2.com.

It borthers me that licenses from employees who leave the company do not become available again for new hires. You always have to purchase new licenses. Review collected by and hosted on G2.com.

I find Staffbase email an incredibly useful tool to build beautiful emails that are aligned with our brand look & feel and at the same time collect insightful data. The information we gather in the back office supports us in making informed decisions about how we prepare and share internal comms with our different audiences across the business and allows us to flexibly change our approach when required. Review collected by and hosted on G2.com.

I'm really happy with Staffbase email, and I don't have strong dislikes to share, only a few suggestions for further improvements. I feel the tool could become even more relevant if some features that add customisation are added to the package, such as the possibility to create custom blocks that can be shared with other users or groups of users. Also, the tool is optimised for Outlook and would benefit from migrating some useful functionalities to Gmail, such as the auto-count recipients. Review collected by and hosted on G2.com.

The team at Staffbase are always prompt and friendly. I do appreciate the ease of use with the tool and the ability to manage our own distro lists, as well as send on behalf of executives. Oh and the metrics too. Such a game changer! Review collected by and hosted on G2.com.

Lately we've been running into issues with our custom fonts loading when editing our emails. This issue is consistent whenever we use billeted lists. I'm also not a fan of not being able to delete templates or users that are no longer with the company. Review collected by and hosted on G2.com.

I like that you can templates for your emails, and you can save emails you've created as new templates. That saves me a lot of time. Review collected by and hosted on G2.com.

I don't think it's very user friendly to create an email, and it would be useful if you could collborate easier on the site - sometimes it doesn't save your work if someone else is making changes. Review collected by and hosted on G2.com.