AP

Verified User in Program Development

Mid-Market (51-1000 emp.)

10/16/2025

"Creative possibilities and strong support"

4.5/5

What do you like best about Staffbase?

Very good support, many creative possibilities Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

At first, it's a bit difficult to find one's way, but over time it becomes understandable. Review collected by and hosted on G2.com.

AI

Verified User in Industrial Automation

Enterprise (> 1000 emp.)

12/6/2024

"Great App"

4/5

What do you like best about Staffbase?

Staffbase excels with its ease of use and simple implementation, making it accessible for everyone. The customer support is outstanding, ensuring quick and helpful assistance. Its rich features and user-friendly design encourage frequent use, making it a valuable tool for any organization. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showing promise for future updates. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase empowers organizations with its employee app, creating a communication hub that connects everyone, from the top leadership to frontline workers.

Seamless Communication

The app supports both top-down and bottom-up communication, enabling leaders to share updates effectively while giving employees a voice, fostering transparency and trust.

Engagement Through Gamification

Features like badges, challenges, and leaderboards encourage participation and make communication interactive and fun.

Building Team Spirit

By connecting employees across departments and locations, the app strengthens collaboration and a sense of belonging, even in decentralized teams.

Boosting Brand Identification

Sharing company values, success stories, and visions through the app helps employees feel connected to the brand, turning them into authentic ambassadors.

With Staffbase, companies achieve stronger engagement, better communication, and a unified, motivated workforce. Review collected by and hosted on G2.com.

JR

Joke R.

Internal communications IT

Enterprise (> 1000 emp.)

1/14/2025

"Staffbase Email to the rescue!"

4.5/5

What do you like best about Staffbase?

The Staffbase email platform is a very intuitive platform, making it very easy for colleagues to start using it. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Staffbase is our go-to platform for sending out internal communications. By using a single portal/tool, we make sure we have a unified process and it's clear for everyone what to use when sending out internal communications. It also makes it easier for the rest of the company to recognize trustworthy emails. Review collected by and hosted on G2.com.

SS

Sara S.

PDGA Radio Podcast Co-host

Enterprise (> 1000 emp.)

9/8/2023

"Great customer service experience"

5/5

What do you like best about Staffbase?

The Staffbase customer support is second to none. From initial calls to implementation to monthly maintenance, I have felt supported all along the way. Their staff is extremely helpful and knowledgeable, and they gave me all the tools our team needed to have a successful launch. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

There are some limitations in the intranet side of the platform, primarily the landing pages and news pages separate which causes some challenges. But they're always seeking feedback and their product team seems open to new ideas and features, so hopefully they'll improve this in the future. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Previously, our primary communication channel was Outlook email. Everything was a stand-alone email and there was no way to track metrics. We also used SharePoint as our intranet, which leaves a lot to be desired. Now, we're able to publish timely, relevant news articles and teammates can engage with it. We're also about to build email and newsletter templates for a consistent, modern look and feel. Lastly, we're able to track data which helps inform our decisions and strategy. Review collected by and hosted on G2.com.

CF

Cora F.

Mid-Market (51-1000 emp.)

6/5/2025

"Flexible and modern employee app, is well-used and has regular updates and lounges"

4.5/5

What do you like best about Staffbase?

The flexibility and the easy handling for administrators and employees Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Many changes in contact persons and also some functions like the search for contributions for employees Review collected by and hosted on G2.com.

OW

Oliver W.

Mid-Market (51-1000 emp.)

6/5/2025

"Very good product. Service needs improvement."

4.5/5

What do you like best about Staffbase?

Very diverse products for the employee Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

The non-personal service. No direct contact. Review collected by and hosted on G2.com.

PB

Philip B.

Assistant Regional Director

Enterprise (> 1000 emp.)

12/22/2022

"We love Staffbase"

4/5

What do you like best about Staffbase?

Staffbase helped us to connect to our frontline staff, bridging the gap between the organisation and their employees.

The system is very easy for creating channels, news and scheduling content, and the employees love posting their good news stories. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

We live everythig about the product, nothing to dislike Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Prior to this we had an intranet which was only accessible by home managers.

Sharing news and stories was very hit or miss, whether they would reach the front line staff.

Other comms would have to be sent to managers and then printed for staff to read, which added to managers already busy workload and also delayed those comms at times.

Now we can reach a high portion of front line staff very quickly and easily and see exactly what people are interested in.

Invaluable Review collected by and hosted on G2.com.

JF

Jennifer F.

Mid-Market (51-1000 emp.)

6/5/2025

"Positive experience with the user"

5/5

What do you like best about Staffbase?

Push of News

Menu

Surveys

Forms

Push of Photos

Calendar Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Sometimes the support takes a long time to answer. Review collected by and hosted on G2.com.

AR

Andrew R.

SVP Marketing & Communicatiobs

Enterprise (> 1000 emp.)

6/4/2024

"Fantastic internal communications tool"

4.5/5

What do you like best about Staffbase?

Staffbase is a very comprehensive tool which allowed us to create an internal communications platform with all the functionality that we required. The Staffbase success team were fantastic and provided invaluable assistance to us in building and deploying our platform. Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

Staffbase is a relatively complicated tool so requires signifncant time and resource to deploy. This is to be expected given that it is very comprehensive but without the right level of internal resource it won't achieve its potential. The menu in the app version is a bit "clunky" and not as slick a UX as other mobile app menus. Review collected by and hosted on G2.com.

What problems is Staffbase solving and how is that benefiting you?

Our primary problem was that not all of our staff members have access to company e-mail. There are also limitations in terms of what they can access on their desktop PCs because the majority of them operate in PCI compliant environments. Staffbase has helped us communicate with all team members. It has also allowed for 2-way communication and the ability for much more targeted communication. Review collected by and hosted on G2.com.

AM

Verified User in Mechanical or Industrial Engineering

Enterprise (> 1000 emp.)

2/5/2025

"Great SaaS tool and fantastic support to establish an interactive intranet"

5/5

What do you like best about Staffbase?

I particularly appreciate the personal support and the quick advice during the implementation phase Review collected by and hosted on G2.com.

What do you dislike about Staffbase?

There is hardly anything to criticise. Some of the specific features could be more sophisticated, such as the file manager. I'm hoping for more functionalities in the software in the future. Review collected by and hosted on G2.com.