--- title: Staffbase Reviews meta\_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 248 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Staffbase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [(12 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Staffbase ##### 1. Ease of Use Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [ See 12 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you like about Staffbase? The ease of use and readiness for changes ##### 2. Customer Support Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you like about Staffbase? Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal co ##### 3. Intuitive Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 4. Access Ease Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 5. User Interface Design Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ### 5 Cons or Disadvantages of Staffbase ##### 1. Limited Customization Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you dislike about Staffbase? While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 2. Limited Design Options Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) See Related User Reviews ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you dislike about Staffbase? Visually not the best looking.. That can be changed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ##### 3. Limited Multimedia Features Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, JR Joke R. Enterprise (\> 1000 emp.) 4.5/5 "Staffbase Email to the rescue!" What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). ##### 4. Limited Options Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 5. Missing Features Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great App" What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showi PA Philipp A. Sales Manager Enterprise (\> 1000 emp.) 12/9/2020 "Great app, very user friendly and intuitive. This makes internal communication fun!" 5/5 What do you like best about Staffbase? The support is quickly accessible and extremely friendly and helpful. The functions within the app are very intuitive. I especially like the easy creation of pages using the widgets. I also like the fact that the app is very well presented on the mobile device. Review collected by and hosted on G2.com. What do you dislike about Staffbase? The platform is not cheap, but worth its price. I would like a widget for embedding iFrames. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? This solves our problem of quickly reaching all our distributed employees on their desktops and on the move. We also provide a lot of information for our employees and various HR processes. Furthermore we use the employee directory. Employees now receive important information via push notification directly to their mobile device and can access information from anywhere. Review collected by and hosted on G2.com. Show More 12/22/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LP Lauren P. Mid-Market (51-1000 emp.) 6/2/2023 "Fantastic platform for internal comms!" 5/5 What do you like best about Staffbase? The distribution list functionality is incredible, particularly the integration with Workday. Also the analytics are great. Review collected by and hosted on G2.com. What do you dislike about Staffbase? The design functionality is largely great, but can be a bit fiddly. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase entirely solved our messy distribution list issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 12/21/2022 "A brilliant product that makes life as a communications professional much easier!" 4/5 What do you like best about Staffbase? StaffBase is an incredibly easy to use tool. I use it for morning media round ups daily, and was surprised at how easy it was to get to grips with the system, as I'd never used it before. The range of features to customise internal emails and align them with our brand guidelines has made life incredibly easy when settling into a new role. The integration with Outlook works seamlessly and I am able to distribute from numerous accounts. Review collected by and hosted on G2.com. What do you dislike about Staffbase? It's difficult for me to say, as I have no real complaints about the product - although I do prefer the name BananaTag! The scheduled distributions do not always work for me, though, so I often send my emails manually to avoid anything being missed. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Prior to joining the business, morning media briefings were done in Outlook and were pure text. It looked unprofessional and inconsistent. StaffBase has allowed me to revitalise these briefings and keep them within brand guidelines. The feedback I have received has been wholly positive, and StaffBase has helped ensure that we are keeping our people informed each morning with a digest relevant to the business. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 4/18/2023 "Efficient tool for internal communications" 4/5 What do you like best about Staffbase? It integrates with Outlook well, it's user friendly and creates a professional looking email. It also lets you integrate with your online training platform or event management system. Review collected by and hosted on G2.com. What do you dislike about Staffbase? On a PC, the content of the email only displays in the middle of the page, which means there's large blank black boxes at the edges. It's not a huge concern but would be good if this was looked at by the team at some point. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? It lets you save branded templates to save time when sending regular communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 5/16/2023 "Very well organized and structured" 5/5 What do you like best about Staffbase? There are regular appointments. Mostly once a week at the beginning of the project. They have a very well structured plan where every important step is noted that we have to work on. A customer success manager and a technichal contact person accompany the appointments. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Every point is strict scheduled. For a company who has not so many employers it's sometimes exhausting because not everybody has always the opportunity to work on one project. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? They helped us to design the colors in our corporate design. This is very important for us because of the high recognition value. They helped us to configure SSO so that we just need one account. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SJ sophie j. Mid-Market (51-1000 emp.) 7/24/2023 "Not an expert but learning" 5/5 What do you like best about Staffbase? Easy to use, can create and desighn very quickly. Easy to create. templates Review collected by and hosted on G2.com. What do you dislike about Staffbase? Sometimes the design comes out differently when you send a test. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? The internal comms look great, they are hitting our employees sending key mesages. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Mid-Market (51-1000 emp.) 11/23/2023 "KISS, Keep It Simple an Stupid" 5/5 What do you like best about Staffbase? Customer Orientation, Speed, Project Management Review collected by and hosted on G2.com. What do you dislike about Staffbase? Nothing i'm Happy with Staffbase, Thank You Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Communication Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CB Cara B. Mid-Market (51-1000 emp.) 5/29/2023 "Great software and excellent team to work with" 4/5 What do you like best about Staffbase? The ease of reporting and email template design Review collected by and hosted on G2.com. What do you dislike about Staffbase? The time it takes to send an email through Outlook Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Providing extremely useful insight into readership Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Mid-Market (51-1000 emp.) 11/24/2022 "Powerful tool backed up by friendly humans" 3.5/5 What do you like best about Staffbase? Staffbase makes it possible to create professional-looking corporate communications and track a range of metrics related to employee engagement with emails. I have had no trouble incorporating our brand colours, logos etc. into the templates. Our Staffbase Customer Success Manager (Reece Parker) has been on hand to help us optimise our usage, answer any queries and offer suggestions to improve our internal communications - he is friendly and knowledgeable and nothing is too much trouble. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Initially (without any training) the email builder was a little tricky to get to grips with. Again, our Enablement sessions with Reece were really useful and tailored to how we use Staffbase. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase lets us measure engagement with our internal emails, so we can learn what types of content are most and least effective. Sometimes communications are urgent, and Staffbase allows corporate-branded emails to be built rapidly using the templates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jule B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jule B.") JB Jule B. Communication & PR Manager Enterprise (\> 1000 emp.) 3/7/2023 "Successful introduction of the platform and basis for a global, interactive intranet" 4.5/5 What do you like best about Staffbase? competent team, quick assistance and tips when you need them Review collected by and hosted on G2.com. What do you dislike about Staffbase? too complicated backend on global basis for editors Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? That we have one platform / gateway for everyone, no matter what area and country. The app solution solves the problem that non-desktop workers can also consume the information in the intranet Review collected by and hosted on G2.com. 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