--- title: Staffbase Reviews meta\_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 248 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Staffbase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [(12 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Staffbase ##### 1. Ease of Use Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [ See 12 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you like about Staffbase? The ease of use and readiness for changes ##### 2. Customer Support Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you like about Staffbase? Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal co ##### 3. Intuitive Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 4. Access Ease Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 5. User Interface Design Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ### 5 Cons or Disadvantages of Staffbase ##### 1. Limited Customization Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you dislike about Staffbase? While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 2. Limited Design Options Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) See Related User Reviews ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you dislike about Staffbase? Visually not the best looking.. That can be changed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ##### 3. Limited Multimedia Features Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, JR Joke R. Enterprise (\> 1000 emp.) 4.5/5 "Staffbase Email to the rescue!" What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). ##### 4. Limited Options Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 5. Missing Features Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great App" What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showi SM Samantha M. Internal Communications Manager Enterprise (\> 1000 emp.) 12/2/2022 "Staffbase makes sending employee comms a breeze!" 4.5/5 What do you like best about Staffbase? Before Staffbse, our company had no way of knowing if employees were opening our company-wide emails, much less engaging with them. Staffbase makes it easy to send nicely formatted emails while tracking all of the key metrics we were previously lacking when sending through Outlook. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Staffbase's process for sending a test email could be improved. Their current functionality sends from a Staffbase email address and puts a watermark over all of the pictures, so it is hard to get a feel for how your email will truly look and if the display name looks correct. I have a workaround for this, but it adds a few extra steps to the process: I clone my email draft and send it as an actual email to a special test distribution group I created. It works, but it would be great if Staffbase improved their existing test process. I'd also like to be able to send from whatever email alias I want from my account, instead of having to jump into the account that I want the email to come from in order to create and send it. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? I'm able to create consistent-looking templates with my company's branding on them for numerous departments, so they are ready to go whenever we need to send out an email. This saves time instead of having to hunt down the right email banner. Staffbase also shows me how employees are engaging with the content we're sending. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 7/20/2023 "Staffbase are incredibly helpful and offer a smooth, easy-to-use platform" 5/5 What do you like best about Staffbase? Building emails with Staffbase is incredibly simple and offers loads of great features including the ability to include images, gifs and polls. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Don't really have anything negative to say about the platform as it works really well for us. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Sending well-designed email communications is a massive benefit for us. Having the ability to customise the design and include gifs, polls and images makes our emails so much more engaging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Simon J K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon J K.") SK Simon J K. Digital Marketing Manager Enterprise (\> 1000 emp.) 2/15/2023 "Best employee App on the market" 5/5 What do you like best about Staffbase? -The tech support is fantastic -The customer success program is helpful to stay on track even after the roll out process was done -The level of customization -The fact that you can do everything in your own branding Review collected by and hosted on G2.com. What do you dislike about Staffbase? The staffbase desktop browser app doesn't offer desktop notifiactions for the integrate chat function. The mobile app doesn't offer a "night mode" that helps to safe battery, Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? We are now able to communicate directly to blue collar worker without the need of desktop computers. The app has a great employee directory that allows you to call or contact your colleagues directly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mila B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mila B.") MB Mila B. Internal Communications Lead Enterprise (\> 1000 emp.) 11/7/2022 "Staffbase Emails is a great boost for your internal email communication" 5/5 What do you like best about Staffbase? We've been using Staffbase Emails for 1 year already, and the improvement of our email communication is great. First, we have the data. With the open, read, and click rates we can analyze which types of emails perform well and which need improvements. Second, we like the simplicity of the email constructor. Before this tool, we used just Outlook for sending. Now we can play with formats, engagement, blocks, colors, etc. And this definitely improve the analytics. Review collected by and hosted on G2.com. What do you dislike about Staffbase? We would love to have email personalization as it is something that makes an email more related to the recipient. I know that Staffbase is working on this feature, so we are looking forward :) Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase Emails provide us with data about email communication. Before having this data, our requestors of communications could say that nobody reads emails. But now we can provide the data and prove the efficiency of communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SK Shelley K. Mid-Market (51-1000 emp.) 2/17/2023 "Great product and team to help you get the best out of Staffbase." 5/5 What do you like best about Staffbase? The idea, and how it promotes colleague interaction around the business. Plus it's a fun platform to use. It bridges the gap between communications and geting colleagues to engage. Review collected by and hosted on G2.com. What do you dislike about Staffbase? I would like to see a few more customisation tools, such as changing background colours and additional features, such as polls, and questions that people can engage with whilst on the app. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Getting information to our employees in a more interactive way and allowing colleagues to interact with each other and the information we share with them. We also run quizzes and competitions which our employees enjoy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NM Nate M. Mid-Market (51-1000 emp.) 3/16/2023 "Staffbase Revolutionized Communication Within Our Company" 5/5 What do you like best about Staffbase? The support from Staffbase is incredible. They go above and beyond to ensure we get the support we need and get the most out of the platform. Review collected by and hosted on G2.com. What do you dislike about Staffbase? I would say there are none. Any minor issues or hiccups we run into are corrected quickly, and the Staffbase team continues to develop the product to improve. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Bridging the gap between our highest leaders in the organization and employees on the front line. We can now communicate effectively with every employee in our organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Enterprise (\> 1000 emp.) 3/24/2023 "Streamlines internal communications efforts" 4.5/5 What do you like best about Staffbase? Before Staffbase, our team didn't have a consistent and easy way to communicate changes and updates to our teams of 3000+ employees. Now, with customized lists and templates, we're way more efficient in reaching the right folks in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Our emails look great when opened on the mobile Gmail app, but I don't like how the margins appear on a desktop. Our team got in touch with Staffbase and unfortunately, there is no way to change it. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? The internal comms team can now easily send various communications from the leadership team and HR teams. We recently launched a monthly newsletter, so it's really helped us deliver important news as well as fun updates. Review collected by and hosted on G2.com. Show More 1/17/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite SV Sebastian V. Mid-Market (51-1000 emp.) 3/6/2023 "Internal Communications tool for big complex organisations" 4/5 What do you like best about Staffbase? The usability, the ease of access for different employees (blue collar, white collar), the app and web access, the intutive UI and UX and the statistics options. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Updates and new features are not available for everyone, especially not "old" customers, there is a lack of flexibility for smaller or medium sized organisations. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? We can reach all of our employees at work, on their private devices and at home, although we are working in a very regulated IT environment with VPN and very harsh IT regulations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LD Laura D. Manager Communications Mid-Market (51-1000 emp.) 11/18/2022 "Our new Staffbase employee app took our internal communications to a new level." 5/5 What do you like best about Staffbase? The handling in Staffbase Experience Studio is super intuitive and you can design an intranet completely according to your wishes and requirements. The app's whitelabel solution is particularly great- the corporate branding remains and employees feel even more connected to the company. The onboarding was also very good, in which the Staffbase team supported us at all times with their advice and knowledge. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Overall, there is not much to criticize. The Staffbase team is continuously working on new features and improvements, so that you as a customer always have the latest software. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Through the Staffbase employee app, we reach all employees at our different sites without exception. Whether production or office, no information is lost anymore. This makes our employees feel more informed and motivated. Our new intranet finally gives us a platform for professional, internal communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Laura B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura B.") LB Laura B. Director Enterprise (\> 1000 emp.) 2/22/2023 "Track employee engagement with easy to use tool" 5/5 What do you like best about Staffbase? Staffbase allows comms teams to easily create HTML emails and then track open and click rates. This saves time in design work and provides insight into employee engagement. Review collected by and hosted on G2.com. What do you dislike about Staffbase? It can be a little bumpy to set up if you don't have the full support of internal IT. Once we worked through these challenges, it went very smoothly and is self sufficient. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? It allows us to create professional emails using a template, branded by our design team. We can track employee engagement to understand which communications are resonating with employees. Review collected by and hosted on G2.com. 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