--- title: Staffbase Reviews meta\_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 248 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Staffbase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [(12 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Staffbase ##### 1. Ease of Use Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [ See 12 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you like about Staffbase? The ease of use and readiness for changes ##### 2. Customer Support Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you like about Staffbase? Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal co ##### 3. Intuitive Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 4. Access Ease Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 5. User Interface Design Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ### 5 Cons or Disadvantages of Staffbase ##### 1. Limited Customization Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you dislike about Staffbase? While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 2. Limited Design Options Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) See Related User Reviews ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you dislike about Staffbase? Visually not the best looking.. That can be changed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ##### 3. Limited Multimedia Features Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, JR Joke R. Enterprise (\> 1000 emp.) 4.5/5 "Staffbase Email to the rescue!" What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). ##### 4. Limited Options Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 5. Missing Features Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great App" What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showi ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") AC Verified User in Civic & Social Organization Enterprise (\> 1000 emp.) 10/24/2022 "Staffbase offers a very flexible and intuitive platform for internal communication." 5/5 What do you like best about Staffbase? Great know-how and experience in the field of employee experience Strategic and conceptual consulting Competent and fast support Ideas and needs from customers are being heard, use cases are developed Review collected by and hosted on G2.com. What do you dislike about Staffbase? There's actually nothing we dislike. Naturally, some specific features we would like to have, are not (yet) implemented. For a smaller organisation, the costs are on the upper level. But the product and service as well as the potential of developing use cases are worth the price. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? With a state-of-the-art communication platform, we can reach all our staff at short notice, including non-desk workers and volunteers. As a complex organisation with different business units under one roof, we have all the possibilities for target group-specific content. This increases attention to content, staff activity, interaction and ultimately productivity. Review collected by and hosted on G2.com. Show More 5/22/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite IC Immie C. Enterprise (\> 1000 emp.) 6/8/2023 "Simple and easy internal comms tool" 4.5/5 What do you like best about Staffbase? Ease of use - and the syncing with Workday has been an absolute game-changer for open rates. It's so easy to make great-looking content and share it with the business. Review collected by and hosted on G2.com. What do you dislike about Staffbase? The open rates were SO off before we synced with Workday. We are a Google company, so everyone's locations is the US. And the data trends in the platform don't use our Workday data. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Tracking employee engagement, sharing content from different users, and making it all look nice in the process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in International Trade and Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in International Trade and Development") UI Verified User in International Trade and Development Enterprise (\> 1000 emp.) 4/4/2023 "Beautiful newsletters, not very flexible or user-friendly" 3.5/5 What do you like best about Staffbase? Creates beautiful newsletters/emails, integrates well into Outlook, has email test sending ability, and tracks clicks and opened emails. I appreciate the clean and consistent look you end up with. You can include videos, images, links, and quotes. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Limitations and many little issues that slow you down, including an inability to move things around or resize images freely (very restricted), font colors don't save (you have to keep copying hex numbers for consistency), font sizing and selection can get weird. You have to open html if the text is copied. Spacing items isn't user-friendly. I also can't copy sections from one template to a new one - it's really difficult when I need only section copied over, and need to update it! Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? My team sends newsletters and campaign reviews regularly - Stafbase has helped keep our look very consistent, dense with information, organized, and allows for streamlined resources to be included. Our team has a cohesive outward 'look' when it comes to major communications. We can track which types of communications are opened and used by our colleagues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Michael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael S.") MS Michael S. Talent Acquisition Manager Mid-Market (51-1000 emp.) 3/20/2023 "Easy to use software and great support" 5/5 What do you like best about Staffbase? From a user perspective there is everything you would expect from modern software-tools. From an admin perspective it is very easy to learn and then to cusotmize it. A great tool to bring your internal communication to the next level. The support team reacts fast and very competent - beginning with implemenation and ongoing to this day. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Minor things to be improved, such as organizing News-channels e.g. in alphabetic order or copy & paste function for pages. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Communication from a central point. Instead of flodding the organization with even more e-mails there is now a modern and easy to consume way to inform either the hole population or just a single target group. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite AH Andrea H. Enterprise (\> 1000 emp.) 3/20/2023 "Establishing a communication platform to reach all employees" 5/5 What do you like best about Staffbase? Staffbase provides a platform for communicating with all employees, both desk worker and non-desk worker. We can reach all employees directly and on short notice. Furthermore, Staffbase enables us to get in contact with other customers and to build our own network of communication experts. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Some add-on features could have more detailed functionalities and are quite "basic". However, we see that Staffbase is constantly working on those topics like adding the reading confirmation to the chat function. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase enables us to reach all employees at the same time, even those who do not have an email account. It also enables the employees to give feedback and react to our communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Harry F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harry F.") HF Harry F. Business Communications and Marketing Assistant Enterprise (\> 1000 emp.) 12/22/2022 "Fantastic personalised process" 5/5 What do you like best about Staffbase? The functionality of Staffbase meant that they could apply anything and everything we needed to our comms app, having in-built tools for all requirements. Flexibility of the onboarding process meant we were able to rapidly produce our app in a short period of time. The people at Staffbase were always friendly, helpful and on-hand. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Perhaps more hands on assistance in creating the content structure of the app. Understandably this is set up so internal admins get to know the app, and have full control over content, but if we were able to provide written content/images/plans to the Staffbase team for them to contribute to the physical building of pages/channels, the process could have been sped up even more. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Communications to and between frontline care staff. This reduces the burden on location managers to disseminate information in a fast-paced care environment when they have other pressing responsibilities. All colleagues can now directly see important company updates, fun news pieces, valuable policies/tools etc. They can also interact with colleagues across the group, understanding peer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CD Corinna D. Enterprise (\> 1000 emp.) 3/3/2023 "Perfect tool for internal communications in a global company" 5/5 What do you like best about Staffbase? We have already been using the Staffbase employee app internationally for two years and are now expanding it to include the intranet package. Both our editors and our employees are super happy with the uncomplicated handling of the app that can be used in a web version as well as on business and private smartphones. We are more than satisfied with the functions and our account managers are also doing a great job. Thank you Staffbase for making our internal communication so much easier and better! Review collected by and hosted on G2.com. What do you dislike about Staffbase? Some features could use a little more refinement. For example, you can't change a channel type once it's been set. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? With Staffbase we can reach employees all around the world - very quick and very easy. We also like very much that they can react and comment to new posts. It's as easy as Social Media and almost everyone knows how to handle it intuitively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Theresa B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Theresa B.") TB Theresa B. Enterprise (\> 1000 emp.) 6/22/2023 "Cooperation is always very satisfactory. The people at Staffbase are supportive, open and friendly" 5/5 What do you like best about Staffbase? The app application itself is great and the people. I especially like that feedback is always welcome and taken into account, for example, in the features that are released on a regular basis. Review collected by and hosted on G2.com. What do you dislike about Staffbase? There is really nothing negative to say. If I would give something as an improvement, then it is the - sometimes - somewhat longer waiting times for support requests by mail. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase's app application helps us reach all employees worldwide. We do not have many different communication platforms, only one. With a registration rate of 99 percent, the success speaks for itself. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite EJ emma j. Enterprise (\> 1000 emp.) 5/19/2023 "Superb experience with a great team and awesome product" 4.5/5 What do you like best about Staffbase? Flexible technology, a great account management team who really care about the success of your project Review collected by and hosted on G2.com. What do you dislike about Staffbase? At times getting a new tech development idea through can take a while as it goes through a big network their end to pout it on the list Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? How we communicate and converse with our site based, front line colleagues with no email and not at a desk - encouraging celebrating success and keeping our teams informed Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Enterprise (\> 1000 emp.) 10/10/2023 "Great tool to optimize internal email management" 5/5 What do you like best about Staffbase? Very user friendly tool to create nice looking and impactful emails. Great customer support Review collected by and hosted on G2.com. What do you dislike about Staffbase? Integration with active directory can be touchy Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? It really help us creating harmony in our internal communication using the email builder & shared templates. Review collected by and hosted on G2.com. 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