--- title: Staffbase Reviews meta\_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 248 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Staffbase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [(12 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Staffbase ##### 1. Ease of Use Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [ See 12 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you like about Staffbase? The ease of use and readiness for changes ##### 2. Customer Support Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you like about Staffbase? Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal co ##### 3. Intuitive Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 4. Access Ease Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 5. User Interface Design Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ### 5 Cons or Disadvantages of Staffbase ##### 1. Limited Customization Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you dislike about Staffbase? While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 2. Limited Design Options Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) See Related User Reviews ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you dislike about Staffbase? Visually not the best looking.. That can be changed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ##### 3. Limited Multimedia Features Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, JR Joke R. Enterprise (\> 1000 emp.) 4.5/5 "Staffbase Email to the rescue!" What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). ##### 4. Limited Options Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 5. Missing Features Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great App" What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showi CF Caro F. Sr. Manager, Communications Small-Business (50 or fewer emp.) 9/23/2024 "Easy and fun to use, endless possibilities" 5/5 What do you like best about Staffbase? I like that staffbase let's us add our team members easily and templates are abundant. Creativity is easy! The team is great and easy to work with. Tamiko, Maddie, Lorne and Andres were all impeccable. Review collected by and hosted on G2.com. What do you dislike about Staffbase? I wish there were more folders to organize emails that have been sent and that are pending. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? lack of templates and ability to be creative. Staffbase emails gives us endless amounts of options to make our emails and newsletter our own. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller NS Nicolas S. Senior Online Marketing Manager Mid-Market (51-1000 emp.) 2/7/2023 "Best Intranet Tool I've known so far" 5/5 What do you like best about Staffbase? The biggest benefit for us is to easily connect with all of our employees. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Sometimes it feels like the data points for the user groups get mixed up. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? To get informations to all of our employees who are scatterd around in our different sub-companies. Review collected by and hosted on G2.com. Show More 8/21/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sirincan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sirincan A.") SA Sirincan A. Head of Internal Communication Enterprise (\> 1000 emp.) 7/2/2024 "Knowledgeable and dedicated staff paired with a user-friendly platform!" 5/5 What do you like best about Staffbase? The platform is easy to learn and user-friendly. But what I appreciate the most is the staff. From the onboarding team to the support team to the CSM, the right people are in the right place facilitating use of the platform. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Certain features that one would easy to deploy can take time to develop and implement. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Employee experience & culture building Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 8/20/2024 "Simplifies newsletter building process, allows collaboration" 3.5/5 What do you like best about Staffbase? Staffbase allows coworkers and I to collaborate simultaneously. It is also helpful to be able to "Clone Draft" to reuse the same template. Review collected by and hosted on G2.com. What do you dislike about Staffbase? There is no functional drag and drop feature to move content boxes around. Sometimes it is challenging to resize images/content boxes. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Create weekly newsletter for employees/internal distribution Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic WM Wes M. Enterprise (\> 1000 emp.) 11/1/2023 "Looking for answers and the right partner. Staffbase delivers." 4.5/5 What do you like best about Staffbase? Since we started the research process in looking for a workplace app and new intranet, Staffbase stood out every step of the way. In initial conversations they had answers to questions, solutions to the issues we faced, and were never pushy about "getting a contract". I had around 6 different conversations with Staffbase before a contract was ever discussed. Once we made the decision, they assembled a great team ready to assit us every step of the way from building, content placement, and IT. Every time we had a question, they had a solution with great customer service. Our team started at "Yes" and went from there. We built our app and new intranet in 5 months and there were multiple times in this process where I found myself saying "the more we work forward, the more it reassures me Staffbase was the best decision we could have made." In the first month, the ease of use and user-friendliness helped in a 72% sign-up rate. Review collected by and hosted on G2.com. What do you dislike about Staffbase? The only disappointing part are the forms. They were not complex enough to fit our needs and we used Cognito Forms that did integrate with the app. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? It is giving direct communication to associates who do not have a company email. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite DL Dorota L. Enterprise (\> 1000 emp.) 10/17/2023 "[09:31] Lutyńska Dorota Great and holistic tool for modern internal communication" 4.5/5 What do you like best about Staffbase? 1. Intuitiveness - one doesn't have to be a programming master to use this tool 2. Quick and responsive support team from Staffbase - in most cases I get a response to my tickets within 12 hours 3. I can add my own ideas on how I want to develop this tool Review collected by and hosted on G2.com. What do you dislike about Staffbase? 1. The tool has its limits when it comes to design, I have to follow some rules (not always understandable) for the best results. 2. Not every idea on how to develop the tool is implemented 3. From time to time there are some outages in the servers, but they are quickly dealt with Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Our business consists mainly of employees who don't use business email and communication with them was limited to the info in their workplaces. With the intranet from Staffbace we can reach them through the app on their personal phones, so now our workers know more about the organization they work in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 12/11/2023 "Easy to use, great customisation" 5/5 What do you like best about Staffbase? It's great to be able to build a platform that you can fully customise with your branding and make your own. The drag-and-drop features make it really easy to use and we can build useful, fun and engaging pages within minutes. The support from our Customer Success Manager is really helpful, we have regular meetings to review our progress and how to improve which really helps tailor our plans for business KPI's. Review collected by and hosted on G2.com. What do you dislike about Staffbase? There are some features that we'd like that Staffbase doesn't have, we've requested these in their "ideas" portal and it's a case of hoping these get voted and the team at Staffbase decide to go ahead with the ideas. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? We have one space for all our communications to our field workers and our office workers combined. This is also a main point of call for people to find information and resources they need. One of our key factors for Staffbase was that our communications wasn't one-sided and that people could get involved in conversations and have their say, which we can do with social boards and groups we've set up in our own app. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Enterprise (\> 1000 emp.) 6/14/2024 "We created a new level of internal communication by using Staffbase" 4.5/5 What do you like best about Staffbase? Interaction, Intuitive, Community function, chat function, support of the project team, easy to integrate in software landscape Review collected by and hosted on G2.com. What do you dislike about Staffbase? Internal Pilot Phase, nothing directly concerning Staffbase Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Communication Gap between blue collar and white collar, access to the news and information via an app Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 6/14/2024 "Good communication leads to a good result" 4/5 What do you like best about Staffbase? the friendly team and the responsiveness to requests Review collected by and hosted on G2.com. What do you dislike about Staffbase? I don't think the file manager is sophisticated enough. Uploading files in folders which you can then access when editing pages with the individual widgets would be great Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase solves the lack of communication between employees in production and employees in the office and at the same time gives employees in production the opportunity to access information on the intranet without the need for internal company email Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 1/22/2024 "Great support and project team - great product with good features" 5/5 What do you like best about Staffbase? The Staffbase products are very easy to understand and to use. The Support was very helpful und fast in communication. The Launchteam from staffbase helped a lot with the integration and implementation of the product. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Some features we had in our previous Intranet were not available in the staffbase product. But that was ok. We switched for these "missing" features to other products we have. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? the staffbase product helped with our communication in the company. News can be distributed more easily. The employees were very happy with the possibility to use the intranet also on their private phones to catch up after/before the workday. Review collected by and hosted on G2.com. 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