--- title: Staffbase Reviews meta\_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 248 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Staffbase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [(12 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Staffbase ##### 1. Ease of Use Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [ See 12 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you like about Staffbase? The ease of use and readiness for changes ##### 2. Customer Support Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you like about Staffbase? Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal co ##### 3. Intuitive Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 4. Access Ease Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 5. User Interface Design Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ### 5 Cons or Disadvantages of Staffbase ##### 1. Limited Customization Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you dislike about Staffbase? While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 2. Limited Design Options Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) See Related User Reviews ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you dislike about Staffbase? Visually not the best looking.. That can be changed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ##### 3. Limited Multimedia Features Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, JR Joke R. Enterprise (\> 1000 emp.) 4.5/5 "Staffbase Email to the rescue!" What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). ##### 4. Limited Options Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 5. Missing Features Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great App" What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showi ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") AI Verified User in Internet Mid-Market (51-1000 emp.) 1/3/2023 "We love the analytics that we get from Staffbase!" 4.5/5 What do you like best about Staffbase? I love the level of detail we are able to pull from the analytics of our internal company emails. It's helped tremendously with our strategy and planning. Review collected by and hosted on G2.com. What do you dislike about Staffbase? I wish that we could embed videos rather than just links directly into our communications. We have found that utilizing multiple forms of communication work well with our employees and that's one aspect that we know our users respond well to. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? It's helping us show the value of our internal comms team. With the insight that we get through open rates and click-through rates, we can show that our communications are being viewed and leading to action from our employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 12/21/2022 "Our Intranet front-door of choice!" 4/5 What do you like best about Staffbase? We are an international company that needs to inform the users of local and corporate information. With the combination of the app used on corporate and private devices and the desktop web browser version for office workers, we can easily reach almost everyone at any time! Review collected by and hosted on G2.com. What do you dislike about Staffbase? From the company, there is not much to dislike. The studio editor for creating the site could need some modern enhancements. Building up the button and menu navigation can be confusing and lengthy. And the CSS and HTML possibilities could be more flexible. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Using the Staffbase employee solution, we now reach all employees from production and office at different sites and countries just the same! Our intranet became a professional, internal communication platform for all employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CM Corina M. Internal Communication Specialist Enterprise (\> 1000 emp.) 12/13/2022 "Excellent tool for internal communication needs" 4/5 What do you like best about Staffbase? I like that I can reach most, if not all, of the 2,000+ employees in the organization, people with whom I have to communicate and who I could not have reached otherwise. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Creating news channels and associating them with news pages is sometimes burdensome. It's a tedious task, but once you get rolling, you get used to it. Also, the forms tool could use some translation options, similar to the pages/news features. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") UF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 4/12/2023 "Staffbase Review" 4/5 What do you like best about Staffbase? It simplifies the process of communicating information to the entire organization in a consistent way. Review collected by and hosted on G2.com. What do you dislike about Staffbase? The platform has limited options in terms of how to present the content. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? The latest update is very useful because it allows you to send emails via the web, reducing time and making it more effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CS Carina S. Communications Manager Mid-Market (51-1000 emp.) 11/21/2022 "Staffbase vs. Sharepoint - Made a very clear and correct decision with Staffbase" 4.5/5 What do you like best about Staffbase? Accessibility for all employees (even without an email address), intuitive back-end, clarity for users, ease of customization (through user groups), project support by CSM, technical support from Staffbase is so well organized that we were able to implement the project almost without IT. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Improvement potential concerns the structure, filter functions, and clarity of the pages and news. Customization should be enhanced, i.e., users should be able to create or select their own link favorites. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Employee Experience, accessibility for all employees (including those without an email address and non-desk workers) via app, customization for specific user groups Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated CH Christoph H. Senior Internal Communications Specialist Enterprise (\> 1000 emp.) 10/11/2022 "Perfect tool for modern, end-user oriented workplace communication" 5/5 What do you like best about Staffbase? Staffbase provides a 360° view on employee communication, allowing for targeted content delivery and engaging user interaction. The tool puts communication and knowledge exchange at the center, thus building the perfect bridge to tools directed at collaboration. Review collected by and hosted on G2.com. What do you dislike about Staffbase? As a standard solution, Staffbase offers limited room for customization and individual solutions. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? With Staffbase, we can share information within our company in a more directed, targeted manner. People don't get overwhelmed by a mass of information that might not be relevant to them. In addition, it allows for interaction and direct dialog, thus helping us creat a more open, transparent corporate and leadership culture. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") UE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 9/6/2022 "Powerful mail services and metrics for Gmail or Outlook" 4/5 What do you like best about Staffbase? Staffbase email metrics are easy to understand and presented logically. Detailed info like heatmaps add to the "standards" of open and clickthrough rates. Easy to run reports and compare date ranges on the fly Review collected by and hosted on G2.com. What do you dislike about Staffbase? Output of metrics to spreadsheet has been glitchy lately, hopefully to be fixed in a near future upgrade. More detailed metrics such as a standardized "engagement" or "attention" metric (time to view page, depth of page read, etc.) would add to the already good info. Price is fairly high for a mid-size organization. It's easy for our comms department to justify the $ but always challenging to get the finance folks to understand. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase provides us with metrics on our internal communications -- which have been based on Google Workspace/Gmail/Google Sites -- with much more information than can be found within the native G-suite apps. Knowing what our readers are resonating with helps us craft more of what they want and less of what they don't. Review collected by and hosted on G2.com. Show More 3/6/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bianca F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bianca F.") BF Bianca F. Unternehmensentwicklung Mid-Market (51-1000 emp.) 2/24/2021 "Very professional co-operation" 5/5 What do you like best about Staffbase? Very satisfying advice, the team ist very friendly and quick in helping Review collected by and hosted on G2.com. What do you dislike about Staffbase? Actually nothing....the product, team and product-concept ist great! Just one little thing: more flexibility by technical recommendings for further improvement. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? We improved our whole internal communication into an experience-driven-model. We solved the challenge of the culture transformation regarding to our fusion. Our employees are highly recommending the new app. Review collected by and hosted on G2.com. Show More 12/13/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kate B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate B.") KB Kate B. Employee Communications and Engagement Business Partner Enterprise (\> 1000 emp.) 3/27/2023 "Great experience of delivering Internal Comms app and using email globally in a fast paced company" 5/5 What do you like best about Staffbase? The staff and the willingness to try new out the box innovative thinking. Review collected by and hosted on G2.com. What do you dislike about Staffbase? It has only added value to my deliveries Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Cutting through the 'death by email', allowing us to tailor our communications by forming a deeper understanding of our audience globally. Review collected by and hosted on G2.com. Show More 9/27/2023 Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Mid-Market (51-1000 emp.) 11/24/2022 "Emerald use of Staffbase" 4/5 What do you like best about Staffbase? Templates that can be copied and used again for consistency blocks that make it easy to build your own content analytics allowing you to measure performance Review collected by and hosted on G2.com. What do you dislike about Staffbase? initially it could be a little glitchy somethings were not initially intuative and you could end up with gaps / empty spaces in emails The add on app can be a bit hit and miss Help from Reece has navigated away a lot of this Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? reaching a global remote audience and analytics offer insight into where we are reaching templates allow us to easily build consitency for ongoing comms able to use a variety of formats Review collected by and hosted on G2.com. 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