--- title: Staffbase Reviews meta\_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 248 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- ### Staffbase Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [(12 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [(9 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [(6 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [(2 mentions)](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Staffbase ##### 1. Ease of Use Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. [ See 12 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805956&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you like about Staffbase? The ease of use and readiness for changes ##### 2. Customer Support Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806187&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you like about Staffbase? Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal co ##### 3. Intuitive Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. [ See 9 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805770&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 4. Access Ease Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805508&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ##### 5. User Interface Design Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. [ See 6 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805268&qs=pros-and-cons#reviews) See Related User Reviews ![Isabelle G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabelle G.") IG Isabelle G. 5.0/5 "Intuitive and Customizable Employee Communication" What do you like about Staffbase? It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams whi ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you like about Staffbase? Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news wi ### 5 Cons or Disadvantages of Staffbase ##### 1. Limited Customization Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805530&qs=pros-and-cons#reviews) See Related User Reviews ![Suraj .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj .") S Suraj . Mid-Market (51-1000 emp.) 3.5/5 ""Great platform for internal communication and employee engagement"" What do you dislike about Staffbase? While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 2. Limited Design Options Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805278&qs=pros-and-cons#reviews) See Related User Reviews ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Enterprise (\> 1000 emp.) 5.0/5 "Amazing Intranet software" What do you dislike about Staffbase? Visually not the best looking.. That can be changed ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ##### 3. Limited Multimedia Features Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, JR Joke R. Enterprise (\> 1000 emp.) 4.5/5 "Staffbase Email to the rescue!" What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). ##### 4. Limited Options Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1805356&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great experience with Staffbase email tool!" What do you dislike about Staffbase? The layout options for the email tool can be improved. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ##### 5. Missing Features Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. [ See 2 mentions ](https://www.g2.com/products/staffbase/reviews?filters%5Bsentiment_snippet%5D=1806263&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Excellent experience for first-time intranet launch" What do you dislike about Staffbase? Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Great App" What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showi ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development") AP Verified User in Program Development Mid-Market (51-1000 emp.) 10/16/2025 "Creative possibilities and strong support" 4.5/5 What do you like best about Staffbase? Very good support, many creative possibilities Review collected by and hosted on G2.com. What do you dislike about Staffbase? At first, it's a bit difficult to find one's way, but over time it becomes understandable. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Problems of internal communication due to different communication channels - an intranet and app now provide a platform for important news and documents. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of sellerAI Translated ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") AI Verified User in Industrial Automation Enterprise (\> 1000 emp.) 12/6/2024 "Great App" 4/5 What do you like best about Staffbase? Staffbase excels with its ease of use and simple implementation, making it accessible for everyone. The customer support is outstanding, ensuring quick and helpful assistance. Its rich features and user-friendly design encourage frequent use, making it a valuable tool for any organization. Review collected by and hosted on G2.com. What do you dislike about Staffbase? There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showing promise for future updates. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase empowers organizations with its employee app, creating a communication hub that connects everyone, from the top leadership to frontline workers. Seamless Communication The app supports both top-down and bottom-up communication, enabling leaders to share updates effectively while giving employees a voice, fostering transparency and trust. Engagement Through Gamification Features like badges, challenges, and leaderboards encourage participation and make communication interactive and fun. Building Team Spirit By connecting employees across departments and locations, the app strengthens collaboration and a sense of belonging, even in decentralized teams. Boosting Brand Identification Sharing company values, success stories, and visions through the app helps employees feel connected to the brand, turning them into authentic ambassadors. With Staffbase, companies achieve stronger engagement, better communication, and a unified, motivated workforce. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JR Joke R. Internal communications IT Enterprise (\> 1000 emp.) 1/14/2025 "Staffbase Email to the rescue!" 4.5/5 What do you like best about Staffbase? The Staffbase email platform is a very intuitive platform, making it very easy for colleagues to start using it. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Staffbase is our go-to platform for sending out internal communications. By using a single portal/tool, we make sure we have a unified process and it's clear for everyone what to use when sending out internal communications. It also makes it easier for the rest of the company to recognize trustworthy emails. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sara S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sara S.") SS Sara S. PDGA Radio Podcast Co-host Enterprise (\> 1000 emp.) 9/8/2023 "Great customer service experience" 5/5 What do you like best about Staffbase? The Staffbase customer support is second to none. From initial calls to implementation to monthly maintenance, I have felt supported all along the way. Their staff is extremely helpful and knowledgeable, and they gave me all the tools our team needed to have a successful launch. Review collected by and hosted on G2.com. What do you dislike about Staffbase? There are some limitations in the intranet side of the platform, primarily the landing pages and news pages separate which causes some challenges. But they're always seeking feedback and their product team seems open to new ideas and features, so hopefully they'll improve this in the future. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Previously, our primary communication channel was Outlook email. Everything was a stand-alone email and there was no way to track metrics. We also used SharePoint as our intranet, which leaves a lot to be desired. Now, we're able to publish timely, relevant news articles and teammates can engage with it. We're also about to build email and newsletter templates for a consistent, modern look and feel. Lastly, we're able to track data which helps inform our decisions and strategy. Review collected by and hosted on G2.com. Show More 8/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CF Cora F. Mid-Market (51-1000 emp.) 6/5/2025 "Flexible and modern employee app, is well-used and has regular updates and lounges" 4.5/5 What do you like best about Staffbase? The flexibility and the easy handling for administrators and employees Review collected by and hosted on G2.com. What do you dislike about Staffbase? Many changes in contact persons and also some functions like the search for contributions for employees Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Integration of Workday, otherwise there are too many apps for the employees Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Oliver W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliver W.") OW Oliver W. Mid-Market (51-1000 emp.) 6/5/2025 "Very good product. Service needs improvement." 4.5/5 What do you like best about Staffbase? Very diverse products for the employee Review collected by and hosted on G2.com. What do you dislike about Staffbase? The non-personal service. No direct contact. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? More editable texts and colors and pinning of news Review collected by and hosted on G2.com. Show More 6/25/2025 Validated ReviewerSource: OrganicAI Translated PB Philip B. Assistant Regional Director Enterprise (\> 1000 emp.) 12/22/2022 "We love Staffbase" 4/5 What do you like best about Staffbase? Staffbase helped us to connect to our frontline staff, bridging the gap between the organisation and their employees. The system is very easy for creating channels, news and scheduling content, and the employees love posting their good news stories. Review collected by and hosted on G2.com. What do you dislike about Staffbase? We live everythig about the product, nothing to dislike Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Prior to this we had an intranet which was only accessible by home managers. Sharing news and stories was very hit or miss, whether they would reach the front line staff. Other comms would have to be sent to managers and then printed for staff to read, which added to managers already busy workload and also delayed those comms at times. Now we can reach a high portion of front line staff very quickly and easily and see exactly what people are interested in. Invaluable Review collected by and hosted on G2.com. Show More 8/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JF Jennifer F. Mid-Market (51-1000 emp.) 6/5/2025 "Positive experience with the user" 5/5 What do you like best about Staffbase? Push of News Menu Surveys Forms Push of Photos Calendar Review collected by and hosted on G2.com. What do you dislike about Staffbase? Sometimes the support takes a long time to answer. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? No problems Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated AR Andrew R. SVP Marketing & Communicatiobs Enterprise (\> 1000 emp.) 6/4/2024 "Fantastic internal communications tool" 4.5/5 What do you like best about Staffbase? Staffbase is a very comprehensive tool which allowed us to create an internal communications platform with all the functionality that we required. The Staffbase success team were fantastic and provided invaluable assistance to us in building and deploying our platform. Review collected by and hosted on G2.com. What do you dislike about Staffbase? Staffbase is a relatively complicated tool so requires signifncant time and resource to deploy. This is to be expected given that it is very comprehensive but without the right level of internal resource it won't achieve its potential. The menu in the app version is a bit "clunky" and not as slick a UX as other mobile app menus. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Our primary problem was that not all of our staff members have access to company e-mail. There are also limitations in terms of what they can access on their desktop PCs because the majority of them operate in PCI compliant environments. Staffbase has helped us communicate with all team members. It has also allowed for 2-way communication and the ability for much more targeted communication. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Enterprise (\> 1000 emp.) 2/5/2025 "Great SaaS tool and fantastic support to establish an interactive intranet" 5/5 What do you like best about Staffbase? I particularly appreciate the personal support and the quick advice during the implementation phase Review collected by and hosted on G2.com. What do you dislike about Staffbase? There is hardly anything to criticise. Some of the specific features could be more sophisticated, such as the file manager. I'm hoping for more functionalities in the software in the future. Review collected by and hosted on G2.com. What problems is Staffbase solving and how is that benefiting you? Communication between the national companies in particular has been significantly improved. The news function is great for sharing information. Review collected by and hosted on G2.com. 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