--- title: Staffbase Reviews meta_title: 'Staffbase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 248 reviews by the users' company size, role or industry to find out how Staffbase works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 248 scale: '5' date_modified: '2026-08-09' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Staffbase Reviews **Vendor:** Staffbase **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.6/5.0 **Total Reviews:** 248 ## About Staffbase Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia. ## Staffbase Pros & Cons **What users like:** - Users praise Staffbase for its **user-friendly interface** , making it easy for anyone to navigate and utilize effectively. (12 reviews) - Users value the **responsive customer support** from Staffbase, providing quick solutions and comprehensive assistance throughout the process. (9 reviews) - Users praise the **intuitive interface** of Staffbase, enabling quick adoption and ease of use for all team members. (9 reviews) - Users appreciate the **easy access** provided by Staffbase, enhancing communication and engagement for all employees. (6 reviews) - Users love the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and use effectively. (6 reviews) - Users appreciate the **exceptional support and features** of Staffbase, enhancing ease of use and collaboration. (5 reviews) - Users find the **implementation and support team incredibly helpful** , ensuring smooth onboarding and prompt issue resolution. (5 reviews) - Collaboration (4 reviews) - Communication (4 reviews) - Customization (4 reviews) **What users dislike:** - Users note the **limited customization** options in Staffbase, making tailored experiences more challenging than expected. (2 reviews) - Users feel that the **limited design options** of Staffbase detract from its overall visual appeal. (2 reviews) - Users find the **limited multimedia features** of Staffbase lacking, missing essential tools for effective communication. (2 reviews) - Users find the **limited options** for layout and features in Staffbase lacking essential functionalities and improvements. (2 reviews) - Users feel that Staffbase lacks some **obvious features** like average reach analytics and sorting options in directories. (2 reviews) - Organizational Challenges (2 reviews) - Admin Limitations (1 reviews) - Users find the **complex setup** of Staffbase requires significant time and resources for effective deployment. (1 reviews) - Users feel the **folder organization is limited** and struggle with content management features like drag-and-drop and resizing. (1 reviews) - Customization Difficulty (1 reviews) ## Staffbase Reviews ### 1. Booster for internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Helmut H. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Staffbase?** It is a great feature to reach all staff members immediately by using the push notification. Even in crisis communication, especially while the COVID-19 pandemic situation, we are able to notify out staff about changes of the working situation. **What do you dislike about Staffbase?** It would be great to be able to create a folder structure in the backend to organize our content (in the frontend, this can be done with the menu). **What problems is Staffbase solving and how is that benefiting you?** Staffbase allows us to give content and quick informations to the smartphones and tablets of our staff. They now don't need to carry large folders full of documents with them to events because they have all plans, charts, information at their fingertips, even when not carrying a laptop with them. and we can reach them at events without calling them or texting messages via SMS service. Changes of information and documents are made just in time. ### 2. Very skilled partner for internal communication, good cooperation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Staffbase?** - good service - easy to implement -many features which you can party customize for your company -increases employee satisfaction and employee engagement - very useful for crisis communication -push-notifications **What do you dislike about Staffbase?** - sometimes there are problems with some parts of the applications - the different price packages which include more costs for specific features - you don't know if the beta features will be for free or not when they will be launched - some contract negotiations were quite difficult **Recommendations to others considering Staffbase:** - very good application for internal communication and employee engagement - useful for crisis communication - good service - networking events **What problems is Staffbase solving and how is that benefiting you?** - very good platform for internal communication - very useful for crisis communication thanks to push-notifications - connect with sister companies - better information overview and satisfaction for employees ### 3. A viable alternative to internal communications email tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Ajita C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Staffbase?** Microsoft Integrations are excellent. The drag-and-drop feature of the newsletter design itself is very easy and intuitive. **What do you dislike about Staffbase?** Limited choices when not in the premium account group. Can offer more widgets and tools for creating the structure of an email. **What problems is Staffbase solving and how is that benefiting you?** A centralised space for sending out unified communications to the organisation, with Microsoft integrations. ### 4. Company Communication tool **Rating:** 3.5/5.0 stars **Reviewed by:** Alex R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Staffbase?** the facility to send company communication **What do you dislike about Staffbase?** from an integration perspective, it only allows one domain for SSO **What problems is Staffbase solving and how is that benefiting you?** mass communication ### 5. Staffbase was great to work with and we are seeing successful employee engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Staffbase?** Staffbase is very organized with its project management and great to work with. They also helped us with alternative solutions to roadblocks faced in our company. **What do you dislike about Staffbase?** The beginning process of staff creation could have moved along a little faster if we had more hands-on help versus relying on the library resources. We only had one face-to-face training session. **What problems is Staffbase solving and how is that benefiting you?** Employee engagement and internal communications channel options. We have a lot of employees in the labs, not at their laptops, so this is a great alternative channel to email. ### 6. Best Intranet Software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Staffbase?** I like the the simple interface and the design possibilities **What do you dislike about Staffbase?** Sometimes I wished we could have called our customer team **What problems is Staffbase solving and how is that benefiting you?** We needed a modern employee intranet in our corporate idententy ### 7. Fantastic Internal Communications Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Staffbase?** Our Staffbase App allows our employees - especially those who are non-desk workers - to stay informed and feel connected to employees across our vast geographical area. It also allows us to make traditionally uninteresting communications more engaging by adding media and and allowing a more easy-going tone. It also boosts engagement and FUN for our employees by allowing us to do contests and giveaways. **What do you dislike about Staffbase?** Certain features could use some enhancements. For example, the posting of videos could be improved by supporting different file types and offering live streaming options). **What problems is Staffbase solving and how is that benefiting you?** Keeping our employees informed and engaged. Building a positive organizational culture and encouraging employee connections. Making our leadership team more relatable and accessible. Reaching out to non-desk workers who are scattered across a wide geographical area. ### 8. Great Product - Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Staffbase?** First of all, Staffbase has a great onboarding-team and onboarding process. That makes it very easy to start. Support is outstanding and the product itself is very easy to use, for administrators as well as for users. **What do you dislike about Staffbase?** There is no downside so far, product works very well **What problems is Staffbase solving and how is that benefiting you?** With our employee app from Staffbase we are able to reach every single employee in our company for the first time. Our goal is to improve the internal communication und the App helps to reach it. ### 9. staffbase is a great tool, with endless possibilities to use for the internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Staffbase?** The simple implementation. It is really intuitive to use **What do you dislike about Staffbase?** Some widgets are too rigid and can't always be customized the way you want them to be. More options f.i. fontcolor should be available in all widgets **What problems is Staffbase solving and how is that benefiting you?** Staffbase helps us to manage communication across the entire company in different languages. This makes life much easier for all of us. ### 10. Great tool to connect employees worldwide **Rating:** 4.5/5.0 stars **Reviewed by:** Yasmin D. | Assistant to the CEO, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Staffbase?** The app provided by Staffbase is really easy to use - everyone can access and post articles or pictures without complication! No more excuses about how technical things are and that you need special know-how...! **What do you dislike about Staffbase?** The only thing that bothers us are the (quite regular) technical incidents - either it is impossible to upload media or we cannot access the app, etc. It does not happen often but seems to be happening exactly when I need that one function that does not work :-( But all in all we are more than happy with the app! **Recommendations to others considering Staffbase:** We thought it was quite easy to set up the app, and in the beginning, it was easy to win new users. After the first enthusiasm passed, it has become way more difficult to keep people satisfied...and very challenging to pass 50% of registration rate. Our recommendation would be to stick to the project and continue to put an effort to win those people who are not that easy to convince! We are definitely working on that now! **What problems is Staffbase solving and how is that benefiting you?** We realized that there was a lack of information and exchange in our company, especially given the many subsidiaries outside Germany that did not receive all the news concerning the Group. The app makes it simple to keep them posted about changes in management, new projects, etc. We also initiated campaigns to get to know each other better (#ThisIsUs) - each subsidiary presented itself, its products, its focus markets and its employees. This kind of campaign helps us to grow together and to create a corporate identity - simply by sharing content in the app! ### 11. Intuitive email distribution software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about Staffbase?** Staffbase is an easy to use, inutative email distribution software. Our organization can easily and effectively send communications, gain insights into the the reach and target users as needed to ensure they have the ifnormation they need within their rolese to be successful and engaged. **What do you dislike about Staffbase?** As a new software users the ease of use always stands out. That said, I feel additional and more sophisticated functionality can be incorporated to ensure software managers and admin have what they need. **Recommendations to others considering Staffbase:** Familiarize yourself with the software and your goals. The more you're able to align on what you need, the better you'll be able to work with your account manager on how to be successful. **What problems is Staffbase solving and how is that benefiting you?** Staffbase is helping our organization communicate better with our employees. It's giving us the ability to target specific communicaitons, based on facility, manager or other criteria to send specific updates to users. ### 12. Great experience, very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Christina R. | Online Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Staffbase?** It's really easy to create content. The app & back end are intuitive to use even for users with less experience. **What do you dislike about Staffbase?** There is nothing I don't like until now. **What problems is Staffbase solving and how is that benefiting you?** Staffbase helps to spread news to all the members of our organization. It's also perfect for networking. ### 13. very good solution / more than a simple "Intranet" **Rating:** 4.5/5.0 stars **Reviewed by:** Pascal M. | stv. Kommunikationsverantwortlicher, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2022 **What do you like best about Staffbase?** Covers many needs for internal communication needs // fast support **What do you dislike about Staffbase?** Various analysis statistics are very helpful; however, some of them are subject to an extra charge.. **What problems is Staffbase solving and how is that benefiting you?** Staffbase solution is not only a simple "Intranet". It is interactive. And we can reach many of the employees; even the non-desk-workers. ### 14. Largely intuitive platform with nice-looking results, but could still benefit from certain features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Staffbase?** Staffbase makes it easy to create emails that are visually engaging and interactive, especially compared to old-school emailing platforms. **What do you dislike about Staffbase?** It seems like there is still some work to be done when it comes to added features. There's a lot there already, but the platform could still be fine-tuned. **What problems is Staffbase solving and how is that benefiting you?** It is helping us create emails that team members actually want to look at! It also allows us to track metrics, which is important. ### 15. Great product and fantastic service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Staffbase?** A flexible and responsive product, easy to use and delivers great results **What do you dislike about Staffbase?** This is more about how we implemented it rather than staffbase, take the time to fully understand what I can do and train your teams to used the full range. **What problems is Staffbase solving and how is that benefiting you?** Clear and consistent communications, templated approach delivering messages on brand. Great analystics ### 16. Staffbase Real Chemistry **Rating:** 5.0/5.0 stars **Reviewed by:** Lawrence O. | Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Staffbase?** The creative modules that allow for custimization **What do you dislike about Staffbase?** I like all aspects of the Staffbase experience so far **What problems is Staffbase solving and how is that benefiting you?** Open rates amongst our employees has improved ### 17. Staffbase is very helpful for creating corporate emails and tracking engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Amy Helbling C. | Assistant Vice President, Corporate Communications Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Staffbase?** I like the user-friendly experience when creating emails and being able to track opens and clicks. **What do you dislike about Staffbase?** Sometimes the functionality doesn't work the best, but it could also be an internal issue. **What problems is Staffbase solving and how is that benefiting you?** Engagement tracking and assisting with ways to improve future communications in order to streamline and effectively inform our teammates. ### 18. Good service, comprehensive user platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Staffbase?** Fast support and regular exchange **What do you dislike about Staffbase?** I would wish for a few more features for user interaction. **What problems is Staffbase solving and how is that benefiting you?** Corporate communication internally and externally. We can thus establish a first point of contact for information. ### 19. nice intern communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Anja M. | Marketing team lead, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about Staffbase?** Quick, easy to handle, nice communication tool **What do you dislike about Staffbase?** not so much integration in IT infrastructure **What problems is Staffbase solving and how is that benefiting you?** news for non desktop workers ### 20. Great App! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Staffbase?** The Staffbase app is great for houry manufacturing employees to be able to reach them in real time. We use the news and employee updates all the time to communicate with our employees. However, we also have a lot of information for the employees on various pages that have been created. It's a one-stop shop for everyone. **What do you dislike about Staffbase?** The biggest thing we hear is that there is no way to use biometrics (fingerprint or face) to sign in. I wouldn't say it's a dislike but it was a bit challenging to learn how to build the app. Once we got it down, it's easy to use. **What problems is Staffbase solving and how is that benefiting you?** Our employees had been giving us feedback that they needed better communication. They used to have to wait for their supervisor to tell them things that were going on. Now, we put it out in the app and everyone gets real-time information. ### 21. staffbase - simply good! **Rating:** 5.0/5.0 stars **Reviewed by:** Florian K. | HR Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Staffbase?** Good, friendly, and fast customer service, user-friendly and well-thought-out software: It is a pleasure to work with staffbase and communicate for the employees. **What do you dislike about Staffbase?** I can't really think of anything to say about that. **What problems is Staffbase solving and how is that benefiting you?** We reach employees from all areas and levels of the company very quickly on the medium that is currently particularly "in" - the smartphone. ### 22. Love using this platform for internal comms **Rating:** 5.0/5.0 stars **Reviewed by:** Andreea N. | Global Brand Communication Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Staffbase?** The platform is userfriendly, intuitive and provides great insights **What do you dislike about Staffbase?** There are tips and tricks in editing your emails that are only revealed in time **What problems is Staffbase solving and how is that benefiting you?** Provides insights on the audience engagement ### 23. Very happy with our internal comms platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Staffbase?** Staffbase guided us through the whole process to set up an internal comms platform. From the decision-making process to the Go Live and the running of the platform, Staffbase was always a reliable partner. **What do you dislike about Staffbase?** There has currently been no downside to working with Staffbase or using their platform. We are looking forward to the improvement of the screen embedding, which is currently in an early stage and therefore quite unrefined. Nevertheless we are confident, that it will run smoothly once it is out of beta mode. **What problems is Staffbase solving and how is that benefiting you?** Our company has an international setting and a lot of non-desk-workers. The Staffbase platform we set up is allowing us to communicate with the employees worldwide. ### 24. Reliable tool with great support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Staffbase?** support, customer service, reliability and efficient work **What do you dislike about Staffbase?** rigid template, limited customisation, sometimes crashed with no reason **What problems is Staffbase solving and how is that benefiting you?** Engagement ### 25. Literally a Managed Customer Success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Staffbase?** The cooperation with staffbase was collegial, easy and goal-oriented from the very beginning. As a contact person at customer site, I felt listened to and found myself in a professional task force of the vendor. Design and implementation were greatly supported and we were helped to customize the mobile intranet solution for our employees. The project commitment of the Staffbase Customer Success Manager deserves special mention. **What do you dislike about Staffbase?** In fact, I can't think of any disadvantages. It is unusual that the contact persons cannot be contacted by phone, but the customer support via mail, chat and video works flawlessly. **Recommendations to others considering Staffbase:** Staffbase is fast to implement and still offers customization and own ideas with a ready software buffet. The contact persons are experienced and can also outline the use case in initial discussions. **What problems is Staffbase solving and how is that benefiting you?** With the employee app based on Staffbase software, we solve our problem of providing timely and comprehensive information to employees in our manufacturing departments who do not have access to desktop computers. The app also provides better connectivity for all home office employees. Cumbersome previous editorial work for our outdated intranet is solved by the Staffbase solution. ### 26. Building newsletters with the Staffbase tool is simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen Z. | Internal Communications, Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Staffbase?** The newsletter tool provides us with the ability to quickly customize newsletters to different populations of our organization. **What do you dislike about Staffbase?** We have had no major problems. If something occurs client services responds quickly. **What problems is Staffbase solving and how is that benefiting you?** The newsletter tool allows us to target different employee populations easily without rebuilding the boat with each communication. ### 27. Great app, great company and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Staffbase?** The Staffbase app has been a great communication tool for our employees. We get important messages via a push notification. We can request time off through the app using a SAML 2.0 integration. We are also shutting down our legacy intranet site and will be using Staffbase as our intranet going forward. **What do you dislike about Staffbase?** Staffbase does not allow for us to mass upload employee photos into the directory, but rather relies on the employee themselves to do it. Leadership wants to have this ability and we have made Staffbase aware of this. **What problems is Staffbase solving and how is that benefiting you?** We recently had a problem with our Workforce Management (time off requests) because the Staffbase certificate expired. Staffbase should have been on top of this and we are still waiting on the new certificate. The benefits are that we have our entire organization at our fingertips with either the iPhone app, Android app, or from the desktop. ### 28. Great, modern employee App and good customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Manuel S. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Staffbase?** Modern & easy User Interface, good Targeting options, scalable product **What do you dislike about Staffbase?** Few features are missing, but they are getting less because staffbase constantly releases new features and listens to their customers wishes. **What problems is Staffbase solving and how is that benefiting you?** To release and engage all employees. ### 29. Servco x Staffbase App **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor I. | Communications Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Staffbase?** We chose Staffbase because it offers an all-encompassing solution to our internal communication needs and allows us to reach our team members quickly and provide them with relevant information. Over half of our workforce is out in the field and doesn't have access to a workstation, so accessing the app via their mobile device has helped them stay connected. **What do you dislike about Staffbase?** We have been pretty satisfied with our experience so far! Staffbase is constantly coming out with new features and improvements which is exciting. As someone who manages our internal app, I'm looking forward to a more robust editorial calendar and internal review feature. **What problems is Staffbase solving and how is that benefiting you?** The main benefit of utilizing Staffbase has been accessibility for our team members. Our previous intranet was only accessible on the network and at a workstation, to which many team members didn't have constant access. As a result, our company feels more connected, engaged, and informed overall. ### 30. Perfect to improve internal Communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Axel D. | PR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2022 **What do you like best about Staffbase?** The possibility to inform collegues fast and simple. **What do you dislike about Staffbase?** Sorry. Everything is working well. We Handy any problems. **What problems is Staffbase solving and how is that benefiting you?** We have a lot empolyes who have no direct Relation to a Computer. So Information Codes direct to the mobile. ### 31. Has changed the game for our manufacturing facility. **Rating:** 5.0/5.0 stars **Reviewed by:** Erin C. | Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about Staffbase?** Staffbase has a solution for almost anything my Human Resources and Communications team is trying to accomplish, and our employees feel like they are informed, valued, and heard. We utilize the forms for surveys, signing up for flu shots, contacting our HR team after hours with questions, and nominating employees of the month! Plus, the information is easy to access as it all downloads into one CSV file. By responding to employees' comments, complaints, and questions in an internally public space, it allows the conversation to be transparent for everyone - a great communication practice. By practicing an "open speech" policy and allowing employees to voice their opinions, we rarely have current employees being negative on our public social media accounts. With multiple different languages spoken at our facility and operating 24 hours a day, the Staffbase solution truly allows us to be accessible to all 2,200 employees. The support team is always quick to answer my questions with a beneficial answer, and they are constantly working on improvements based on customer feedback. **What do you dislike about Staffbase?** Trying to get all 2,200 employees to allow push notifications and download the app can be a challenge, but it is not at the fault of Staffbase. The login process is very easy as we have employees use their employee ID # (anyone can assist someone to log in). But, we have seen success by setting up booths in the hallway to help people download it, or by giving a "prize" to those who download it. **What problems is Staffbase solving and how is that benefiting you?** By having all company resources (policies, handbooks, guides) in one place, employees can easily access information. Automatically translating all articles to multiple languages makes our communication accessible, and it's a cost-saving. ### 32. TOP! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Staffbase?** the support is great. Help is always given very quickly. Staffbase software is structured in a way that is easy to understand. **What do you dislike about Staffbase?** The downsides are that you have to pay for some special products **What problems is Staffbase solving and how is that benefiting you?** Technical difficulties like a news channel doesn´t work or a video could not loaded ### 33. Perfect communication tool **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. | Corporate Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Staffbase?** Easy set up, very intuitive to use, many different posibilities, easy to administrate, MS365 integration **What do you dislike about Staffbase?** not the best overview/structure to organize decentralized organization **What problems is Staffbase solving and how is that benefiting you?** internal communication, merging of the organization ### 34. Very helpful and supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** August 24, 2022 **What do you like best about Staffbase?** Staffbase made setting up an application for our business simple. They were very quick to respond and assist. **What do you dislike about Staffbase?** The parts we dont like are just that some things we use as a company cannot integrate into the app like SharePoint. **What problems is Staffbase solving and how is that benefiting you?** They are making it simple to develop an application ### 35. Great service and close support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2022 **What do you like best about Staffbase?** The contact persons always take time for inquiries, ideas and technical problems. The possibilities of the app have now been expanded in many ways and the idea portal allows users to request extensions **What do you dislike about Staffbase?** Some ideas hang in the idea portal for a long time, as they are processed according to the number of votes. So some solutions can be delayed a bit **What problems is Staffbase solving and how is that benefiting you?** Internal communication becomes faster and easier. We can also map more and more internal processes. ### 36. Useful investment in internal communication - especially for manufacturing companies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2022 **What do you like best about Staffbase?** Everything is possible, nothing is necessary. Staffbase offers numerous additional features, that we currently don´t all use. But with time we will expand this so that employees can always discover something new. The new app is a great added value for our production employees in particular, as they get all the information and are now much better connected to the company. **What do you dislike about Staffbase?** Overall, there are only small things that we maybe would like to change, but that doesn´t mean that Staffbase doesn´t offer a different solution. **What problems is Staffbase solving and how is that benefiting you?** We can now reach our production employees much better, more flexibly and more quickly. Besides, we can now influence employee loyalty much more positively. ### 37. Useful for email insight **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2022 **What do you like best about Staffbase?** Staffbase is great for measuring email analytics **What do you dislike about Staffbase?** Due to our internal server set up we do no get accurate location insights for our analytics. **What problems is Staffbase solving and how is that benefiting you?** We can now measure effectiveness of internal emails ### 38. Perfect for Company Branding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Staffbase?** Staffbase is branded with our company lo **What do you dislike about Staffbase?** go. Users never see the name "Staffbase", rather they use our company app that Staffbase has developed in conjunction with us. This helps with user buy-in and loyalty. **What problems is Staffbase solving and how is that benefiting you?** The ability to launch surveys electronically with the Survey Monkey plug-in is fantastic. It also enables employees to communicate with us via the company app. Recognition posts are a plus to boost morale. ### 39. Highly recommend Staffbase for your intranet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Staffbase?** Staffbase is a great intranet product - very intuitive to use for both admin and end users, easy to customise, and is very engaging. It's the best intranet product I have worked with to date. The team has also been fantastic from scope, through onboarding, and since launch. **What do you dislike about Staffbase?** The reporting doesn't drill down to individual users, which would be good to see. Issues with the search and being able to tag colleagues within articles and posts are being rolled out in product launches. **What problems is Staffbase solving and how is that benefiting you?** We are keeping our non desk-based colleagues informed and updated on important news and information, allowing two-way communications, having a great tool to help colleagues connect with our company values and goals in an engaging and interactive way. ### 40. Great customizable tool for communicating with all of our employees **Rating:** 5.0/5.0 stars **Reviewed by:** Kait W. | Communication Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Staffbase?** Staffbase is a reliable and effiecient application for us to communicate with all of our employees. Engineered Floors has around 5,000 employees, with majority of our workforce present in a manufacturing setting with limited acess to company communications. This application gives our employees the ability to pull out their phone and access company updates, internal process, and more directly from their customized user profile. In addition to the obvious benefits of our partnership with Staffbase, the implementation process was seamless and very organized, allowing us to get Staffbase up and running in a very timely manner. **What do you dislike about Staffbase?** We have not noticed any apparent dislikes with Staffbase. There have been times when I go to my Staffbase contact and ask, "Is this possible?" or "do we have the ability to do this?" and I ALWAYS get a prompt reply with a solution to the question. **Recommendations to others considering Staffbase:** If you are looking for a customizable communication application for your population, definitely consider Staffbase. To ensure the application is successful, allow your organization to have at least one person as a 'champion' of the app. **What problems is Staffbase solving and how is that benefiting you?** Communication barriers are being eliminated while employee engagement is increasing. One significant benefit that we continue to notice is the push notification feature when posting content - each post that sends out a notification is viewed way more than one without the alerts. Lastly, the ability to customize the app down to the icon within the app stores has proven beneficial with employee awareness. ### 41. Fantastic platform that has made life much simpler for our teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Staffbase?** Simple to use platform with the ability to be creative and make bespoke to our organisation. **What do you dislike about Staffbase?** Slight issues with some people logging in, overall it was a minimal disruption but needs some adjusting. **Recommendations to others considering Staffbase:** I would highly recommend this product to other organisations. **What problems is Staffbase solving and how is that benefiting you?** Some technical glitches with a small number of people logging in, however, the support available is great. Benefits our organisation in being able to communicate with our frontline teams and also have everything in one place. The design and structure have allowed us to cover pretty much everything. ### 42. ESN with the best UI/UX and great Community **Rating:** 5.0/5.0 stars **Reviewed by:** Boris T. | Principal Consultant Digital Transformation, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Staffbase?** UI/UX as well as API to Third-Party Software such as ERP-Systems **What do you dislike about Staffbase?** well, there is almost nothing. Mabe the onboarding-process could be speed-up a little but this obviously depends on end-customer **What problems is Staffbase solving and how is that benefiting you?** none ### 43. We love using for our employee app, but we've had lots of technical issues from the Staffbase side. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2022 **What do you like best about Staffbase?** Being able to provide crucial information for our boots on the ground employees immediately has been helpful in eliminating the middle man. **What do you dislike about Staffbase?** For over a month now, we have been having issues with the API and auto-upload of our users. This issue has not been resolved and we do not have an updated or accurate indication of user registration. **What problems is Staffbase solving and how is that benefiting you?** I think the biggest solution Staffbase has provided is the availability to bring our company culture to the field. Where previously, our craft population was isolated and cut off from our corporate employees, we now are sharing employee accomplishments across the entire organiization. **Official Response from McKenzie Fritz:** > Hi there, Thank you for taking the time to leave a review of Staffbase! We're sorry to hear you're having difficulties with your user management and we've raised this internally to make sure we can get this right for you as soon as possible. It sounds like you're synching user information via a custom-built connection with the Staffbase User API. In that case, we'll need a bit more information to get to the bottom of this issue. If you haven't already, please reach out to your Customer Success Manager or our Service team so we can follow up with you personally. All the best, McKenzie and the Staffbase team ### 44. Makes it simple to set up a app based information structure **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Staffbase?** The fact that the solution covers best practices in internal communication, in a simple intuitive way. **What do you dislike about Staffbase?** The administration features is not suited for a large organization with a lot of delegatet responsibilities. Admin rights, user management and statistics are built for a top-down view, not suitable for modern organizations. **Recommendations to others considering Staffbase:** Consider future development for integrations and make sure that you have technical support for this. **What problems is Staffbase solving and how is that benefiting you?** Getting internal coms flowing in the organization and reaching blue-collar employees in a way we never have done before. **Official Response from McKenzie Fritz:** > Hi there, Thank you for taking the time to leave a review of your employee app from Staffbase! We really appreciate your feedback and are glad to hear the app makes internal communications simple and intuitive for your company. We're surprised to hear about your admin experience, as the Staffbase Studio is what the majority of communicators love the most about their our solutions (based on their feedback, Staffbase is even the "Easiest Admin" award winner right here on G2). Our experience working together with more than 2,000 of the world's leading enterprise businesses, many of which have decentralized structures and scattered workforces, makes us confident that we can make this right for you and your company, too. If you haven't already, please get in touch with your Customer Success Manager or reach out to me here: mckenzie@staffbase.com All the best, McKenzie and the Staffbase team ### 45. Review for ARGI's Service Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2022 **What do you like best about Staffbase?** I loved the team's attentiveness and how quick they always are to respond and help us get our problems solved. **What do you dislike about Staffbase?** I didn't like that they don't have phone numbers in their signature. Sometimes I would like to just give them a quick call but there aren't any numbers. **What problems is Staffbase solving and how is that benefiting you?** We are experiencing a much cleaner intranet with a much better end-user experience. ### 46. Review Staffbase **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Staffbase?** Chat function, information exchange, connecting people from other locations **What do you dislike about Staffbase?** some functionalities are not easy to handle **What problems is Staffbase solving and how is that benefiting you?** Communication internally ### 47. Staffbase at Brussels Airlines **Rating:** 5.0/5.0 stars **Reviewed by:** Maaike A. | Media Relations - Spokesperson, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Staffbase?** In our industry we need an internal communication tool that is accessible for people from all levels and at all places: in our homebase, outstations and offline. **What do you dislike about Staffbase?** Nothing so far! Tool is very user friendly for content providers and for end users. **Recommendations to others considering Staffbase:** Very nice tool, would absolutely recommend it! **What problems is Staffbase solving and how is that benefiting you?** Thanks to Staffbase we have all company info available for people in the office as well as colleagues in operational departments, without PC's. ### 48. Competent and comprehensive support in the development of an app for employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Staffbase?** Personal contacts, regular meetings, reviews **What do you dislike about Staffbase?** The familiarization with the app's functions was lengthy, but well supervised. **What problems is Staffbase solving and how is that benefiting you?** Make fast internal communication accessible to groups that do not have PC access. ### 49. How have we functioned without this phenomenal platform!!?? **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly W. | Employee Communications Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2021 **What do you like best about Staffbase?** For an IC person, the platform is an exceptional product and user-friendly!! This one-stop-shop is allowing us to discontinue utilizing an intranet system that is cluttered, out-dated, and frustrating to end-users. The Staffbase support team (e.g., from sales to Technical CSE, etc.) has been outstanding, genuine and a joy to work with from the first interaction, and their continued work to meet our needs and back-end work to make the platform more robust, is astounding! I have always enjoyed serving our employees, but this platform truly makes it a thrill each time I am asked to communicate. We have only recently started our journey with Staffbase (went live April 2021) but with the numerous approaches they have considered to make the process fun and fresh, this is a relationship I see going on for many many years to come! **What do you dislike about Staffbase?** Not one single thing! I did my research before presenting this to leadership, and they have proven over and over that I made the right decision for our employees. **What problems is Staffbase solving and how is that benefiting you?** Our staff consists of both desk and non-desk workers, and as those out in the field or in the contact center, they can't always keep up with communications we send out during their busy day. This platform allows IC to reach them where they are, for them to view information when they can, and also for us to get essential information to them with ease. ### 50. Greate Tool for internal com **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas D. | IT Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about Staffbase?** Easy configuration and setup of the solution. No long training necessary and easy to scale **What do you dislike about Staffbase?** there is currently no topic worth mentioning **What problems is Staffbase solving and how is that benefiting you?** communication with the bluecolar was solved in a simple way, as they had no access to the internal terminals ## Staffbase Discussions - [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) - 1 comment, 2 upvotes - [View Staffbase pricing details and edition comparison](https://www.g2.com/products/staffbase/reviews?hsamp=b6DEY1%2BxfjB%2F&hsamp_network=linkedin&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A26%3A22+-0500&secure%5Bsession_id%5D=df56831c-d1f1-44d1-98a3-1a11b6b5683d&secure%5Btoken%5D=212c4c14b68a7126f1ece12503b96c3306ee330ccf37d9c66bb70d37d79b9b6a&format=llm_user) ## Staffbase Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing - Mass Notifications - Alerts/Notifications **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning - Personalization **Additional Functionality** - Collaboration Tools - Activity/News Feed - Employee Communities - Activity Dashboard - Task Management - Employee Portal - Reporting & Statistics - Surveys & Feedback - Multi-Language - Engagement Tracking - Third-Party Integrations - Active Directory Integration - Discussions/Forums - Wiki - Event Calendar - Calendar Management - Workflow Management - Single Sign On - File Management - AI Copilot - Customizable Branding - Org Chart Creation - Employee Database - Employee Profiles - Generative AI - Alerts/Notifications - Blogs - Policy Management - API - Access Controls/Permissions - Drag & Drop - Content Library - Knowledge Base Management - Private Network - Tagging - Real-Time Notifications - Customizable Templates - Chat/Messaging - Document Storage - Mobile Access - Employee Onboarding - Search/Filter - Content Management - Commenting/Notes - Customizable Forms - Document Management **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat - Mobile Access - Real-Time Chat - Live Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation - Newsletter Management - Content Management - Email Management - Visitor Management - Communication Management - Screensaver Management - Calendar Management - Document Management - Knowledge Management - Task Management - Campaign Management - Workflow Management - File Management **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing - File Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Search/Filter - Event Calendar - Employee Database - Activity Dashboard - Tagging - Customizable Templates - Discussions/Forums - Document Storage - Drag & Drop - API - Role-Based Permissions - Real-Time Updates - Data Import/Export - Reporting & Statistics - Access Controls/Permissions - Commenting/Notes - AI Copilot - Customizable Branding - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Single Sign On - Engagement Tracking - Blogs - @mentions **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations - Social Media Integration **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction - Multi-Language **Additional Functionality** - Event Calendar - Live Streaming - Digital Signage - Chat/Messaging - Employee Directory - Single Sign On - Audience Targeting - Customizable Branding - Employee Communities - Access Controls/Permissions - API - Audio/Video Messaging - Collaboration Tools - Surveys & Feedback - Reporting & Statistics - Quizzes - AI Copilot - Scheduled Messaging - Read Receipts - Multi-Channel Communication - Secure Data Storage - Space Reservation - Customizable Templates - Compliance Tracking - Employee Engagement - Real-Time Updates - Generative AI - Employee Onboarding - Activity Dashboard - Customizable Forms - Search/Filter - Employee Database - Tagging - Discussions/Forums - Document Storage - Drag & Drop - Role-Based Permissions - Data Import/Export - Commenting/Notes - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Engagement Tracking - Blogs - @mentions ## Top Staffbase Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (368 reviews) - [Poppulo Employee Experience](https://www.g2.com/products/poppulo-employee-experience/reviews) - 4.4/5.0 (215 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,620 reviews)