# Staffbase Reviews **Vendor:** Staffbase **Category:** [Employee Communications Software](https://www.g2.com/categories/employee-communications) **Average Rating:** 4.6/5.0 **Total Reviews:** 247 ## About Staffbase Staffbase is the first AI-native employee experience platform. Staffbase enables HR, IT and internal communication teams to reach, connect and engage all employees - from headquarters to the frontline. Our multi-channel solution connects companies through a fully-branded employee app, a modern intranet, an email newsletter solution, SMS, digital signage, Microsoft 365 integrations – and through new agentic experiences such as personalized podcasts and a conversational assistant. All channels are powered by a single platform with an end-to-end AI foundation. Communicators across an organization can use Staffbase to deliver targeted, hyper-personalized content to employees wherever they are and in over 75 languages. For employees, Staffbase is the front-door to their digital employee experience, where they can access company information, business applications and other resources and tools for their daily work. Staffbase aligns employees behind a common purposes and drives, engagement, productivity and retention. Serving 2,000 customers in over 50 countries, including Adidas, Alaska Airlines, DHL, MAN Truck & Bus, and Whataburger, Staffbase connects over 16m employees globally. Staffbase was founded in 2014 and is headquartered in Chemnitz, Germany, and New York City. It is a global business with over 750 employees and major locations in Germany, the UK, the United States and Australia. ## Staffbase Pros & Cons **What users like:** - Users highlight the **user-friendly interface** of Staffbase, making it easy for everyone to navigate and create content. (12 reviews) - Users appreciate the **responsive customer support** from Staffbase, enhancing their overall experience with prompt assistance. (9 reviews) - Users love the **intuitive interface** of Staffbase, enabling quick learning and easy content creation for all employees. (9 reviews) - Users appreciate the **user-friendly access** of Staffbase, enhancing communication and connectivity across the organization. (6 reviews) - Users love the **intuitive user interface** of Staffbase, enabling quick learning and easy content creation. (6 reviews) - Users appreciate the **exceptional support and features** of Staffbase, enhancing ease of use and collaboration. (5 reviews) - Users find the **implementation and support team incredibly helpful** , ensuring smooth onboarding and prompt issue resolution. (5 reviews) - Collaboration (4 reviews) - Communication (4 reviews) - Customization (4 reviews) **What users dislike:** - Users find the **limited customization** options of Staffbase can hinder their ability to create tailored experiences effectively. (2 reviews) - Users find the **limited design options** of Staffbase to be visually unappealing, needing significant improvements. (2 reviews) - Users feel the **limited multimedia features** of Staffbase hinder their experience compared to expectations from other platforms. (2 reviews) - Users find that Staffbase has **limited options** in features, lacking some intuitive tools that enhance usability. (2 reviews) - Users notice some **missing features** , like basic analytics, which hinder the overall experience despite the platform's effectiveness. (2 reviews) - Organizational Challenges (2 reviews) - Admin Limitations (1 reviews) - Users find the **complex setup** of Staffbase requires significant time and resources for effective deployment. (1 reviews) - Users feel the **folder organization is limited** and struggle with content management features like drag-and-drop and resizing. (1 reviews) - Customization Difficulty (1 reviews) ## Staffbase Reviews ### 1. Staffbase Keeps Everyone Informed and Unifies Our Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Fraser P. | Internal Communications Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Staffbase?** Staffbase has been extremely helpful for a variety of reasons, though the biggest impact we’re seeing so far is the ability to keep everyone informed across the organisation. It’s also made it much easier to bring our multiple platforms into one, easily accessible space that staff can access on the go. **What do you dislike about Staffbase?** There’s really nothing we dislike about the platform. If we had to be very picky, it would be having a bit more influence over the site’s design, look, and feel—although a lot of this has already been addressed with the new page designer. It would also be helpful to have a mega menu, along with a few more options for the news widget layout. **What problems is Staffbase solving and how is that benefiting you?** The biggest benefit has been having one central place where everyone can stay informed about news and events happening across the club. Unlike news that goes out externally, this gives us the unique advantage of being able to highlight our staff and the great work they do behind the scenes. It has also created a space to celebrate and champion peers while recognising their achievements. ### 2. Intuitive and Customizable Employee Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Isabelle G. | Communication Officer **Reviewed Date:** January 07, 2026 **What do you like best about Staffbase?** It has a user-friendly interface and offers the possibility of having a mobile app, which is very convenient. We also have it implemented in Teams which makes it even easier for our employees to access. After getting to know the platform, which was relatively easy with all of the learning material provided by Staffbase, the setup was pretty easy and intuitive. It is easy to personalize, and the studio is also very user-friendly. I found my way around quite fast which makes it easy to create pages and content to share. The team is also amazing; they were always checking in with us and providing answers to our questions very fast. **What do you dislike about Staffbase?** / **What problems is Staffbase solving and how is that benefiting you?** It's easily accessible for all our employees due to the mobile app and Teams implementation. The social wall also creates an interactive community for all of them. ### 3. A very powerful "base" **Rating:** 4.5/5.0 stars **Reviewed by:** Serkan A. | IT-Projektmanager, Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Staffbase?** What I like most is the quite clear structure and user-friendliness. Our employees, as well as admins and editors, quickly find their way around and use both the mobile and web app intuitively. The possibilities for expansion are also a big plus, as we have a lot planned for the near future. **What do you dislike about Staffbase?** Now and then, while setting up the individual pages, we had difficulties finding certain settings, as they were, in our opinion, somewhat "hidden". Some functions or changes can only be implemented with the help of customer support. **What problems is Staffbase solving and how is that benefiting you?** It is always a challenge to make the exchange of information and general access to news from the organization accessible to all employees. Not everyone has been provided with the necessary work equipment (smartphone, laptop). With Staffbase, we were able to provide the app to all user groups in a very low-threshold and secure manner. ### 4. "Great platform for internal communication and employee engagement" **Rating:** 3.5/5.0 stars **Reviewed by:** Suraj . | Senior Engineer IOT Mentor , Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Staffbase?** Staffbase makes communication across the organization seamless and engaging. I really like how easy it is to share updates, announcements, and news with all employees in one place. The mobile app ensures that even remote or frontline workers stay connected, which improves overall collaboration. The user interface is clean and intuitive, making it simple for everyone to adopt without much training. It also helps boost employee engagement with features like surveys, feedback, and recognition, which adds a lot of value to company culture. **What do you dislike about Staffbase?** While Staffbase is a very useful platform, there are a few areas that could be improved. The admin panel can sometimes feel a bit complex when setting up content or managing larger groups, which makes it slightly time-consuming. Some advanced customization features are limited, so creating highly tailored experiences requires extra effort. Additionally, loading times can occasionally be slow when handling a lot of media or documents, which interrupts the otherwise smooth user experience. **What problems is Staffbase solving and how is that benefiting you?** Staffbase has solved the challenge of keeping employees informed and engaged across different locations and roles. Before, it was difficult to ensure that important updates reached frontline staff or remote workers, but now everyone stays connected through one platform. It centralizes communication, reduces reliance on scattered emails, and makes information easily accessible. This has improved transparency, built stronger employee engagement, and created a more connected company culture. ### 5. Great experience with Staffbase email tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Staffbase?** Working with Staffbase has been a truly rewarding experience. The platform is intuitive, user-friendly, and has significantly improved our internal communication workflows. The introduction of the email tool was a game-changer—it allowed us to streamline our messaging, personalize content, and reach our target audiences more effectively. The implementation process was smooth and well-supported, and the collaboration with the Staffbase team was professional and efficient. Overall, I’m very pleased with the results and excited about the continued impact this tool will have on our communications strategy. **What do you dislike about Staffbase?** The layout options for the email tool can be improved. **What problems is Staffbase solving and how is that benefiting you?** Staffbase has helped us overcome key internal communication challenges by centralizing and simplifying how we reach our employees. The email tool, in particular, has solved the issue of fragmented messaging by allowing us to create targeted, visually appealing emails that resonate with specific audiences. It’s also improved delivery speed and engagement tracking, giving us valuable insights into what works. As a result, our communication is more consistent, efficient, and impactful across the organization. ### 6. Extensive modular system with strong onboarding and top perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Staffbase?** Extensive "modular system" to create an individual intranet; automatic parallel development of desktop and mobile; intensive support including guidance and best practices during onboarding; fast availability and response times **What do you dislike about Staffbase?** Individual plugins cannot be personalized, but the Staffbase team is solution-oriented and connects service providers for certain applications. **What problems is Staffbase solving and how is that benefiting you?** Development for many companies brings potentials that one has not yet thought of; cost-reducing ### 7. Great team and good product for employee intranet and comms **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2025 **What do you like best about Staffbase?** The team are helpful, especially the onboarding team. The online support resources are extensive covering many situations which makes onboarding the product much easier. There is also a helpful online campus to train up intranet editors. The platform is helping us to reach new colleagues. The custom app in the app store is great. The targeting features and built in email tool are fantastic And helpful detailed analytics on employee engagement Good range of APIs and integrations Got administrator contrrol for communications team Implementation took approx 25 weeks, largely caused by delays on our side. A working platform was built in just a few days. Customer support so far has been fantastic and always receiving prompt responses. **What do you dislike about Staffbase?** Still a maturing product. Tagging features and targetting per news article rather than channel would be good **What problems is Staffbase solving and how is that benefiting you?** Helping reach users who can only access comms on personal devices Tracking reach and impact with users Reducing low value tasks through automation i.e. newsletters Targetting and personalising communications ### 8. overall, it has been a great addition to our internal communications **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla W. | Communication Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Staffbase?** One of its biggest strengths is its user-friendly interface. Even team members who aren't very tech-savvy can quickly learn how to use it without much training. The platform's design is intuitive, making it simple to create and send out emails. **What do you dislike about Staffbase?** While the platform does a great job with basic features, it could include more tools to actively engage users. Additional interactive elements or creative templates could make the emails more captivating for employees and boost interaction. **What problems is Staffbase solving and how is that benefiting you?** With Staffbase, we’ve been able to streamline our messaging, reduce confusion, and ultimately foster better engagement across the organization. It’s a platform that truly understands the complexities of internal communication and delivers practical solutions for staying connected with your team. ### 9. Amazing Intranet software **Rating:** 5.0/5.0 stars **Reviewed by:** Varun K. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Staffbase?** The ease of use and readiness for changes **What do you dislike about Staffbase?** Visually not the best looking.. That can be changed **What problems is Staffbase solving and how is that benefiting you?** Employee communication and information handeling. ### 10. Creative possibilities and strong support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Staffbase?** Very good support, many creative possibilities **What do you dislike about Staffbase?** At first, it's a bit difficult to find one's way, but over time it becomes understandable. **What problems is Staffbase solving and how is that benefiting you?** Problems of internal communication due to different communication channels - an intranet and app now provide a platform for important news and documents. ### 11. Great App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Staffbase?** Staffbase excels with its ease of use and simple implementation, making it accessible for everyone. The customer support is outstanding, ensuring quick and helpful assistance. Its rich features and user-friendly design encourage frequent use, making it a valuable tool for any organization. **What do you dislike about Staffbase?** There’s not much to dislike, as everything works well overall. However, some features are still missing, though many are already in development, showing promise for future updates. **What problems is Staffbase solving and how is that benefiting you?** Staffbase empowers organizations with its employee app, creating a communication hub that connects everyone, from the top leadership to frontline workers. Seamless Communication The app supports both top-down and bottom-up communication, enabling leaders to share updates effectively while giving employees a voice, fostering transparency and trust. Engagement Through Gamification Features like badges, challenges, and leaderboards encourage participation and make communication interactive and fun. Building Team Spirit By connecting employees across departments and locations, the app strengthens collaboration and a sense of belonging, even in decentralized teams. Boosting Brand Identification Sharing company values, success stories, and visions through the app helps employees feel connected to the brand, turning them into authentic ambassadors. With Staffbase, companies achieve stronger engagement, better communication, and a unified, motivated workforce. ### 12. Staffbase Email to the rescue! **Rating:** 4.5/5.0 stars **Reviewed by:** Joke R. | Internal communications IT, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Staffbase?** The Staffbase email platform is a very intuitive platform, making it very easy for colleagues to start using it. **What do you dislike about Staffbase?** Some of the features we're already used to (in Hubspot) are not available in Staffbase (for now). **What problems is Staffbase solving and how is that benefiting you?** Staffbase is our go-to platform for sending out internal communications. By using a single portal/tool, we make sure we have a unified process and it's clear for everyone what to use when sending out internal communications. It also makes it easier for the rest of the company to recognize trustworthy emails. ### 13. Great customer service experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | PDGA Radio Podcast Co-host, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about Staffbase?** The Staffbase customer support is second to none. From initial calls to implementation to monthly maintenance, I have felt supported all along the way. Their staff is extremely helpful and knowledgeable, and they gave me all the tools our team needed to have a successful launch. **What do you dislike about Staffbase?** There are some limitations in the intranet side of the platform, primarily the landing pages and news pages separate which causes some challenges. But they're always seeking feedback and their product team seems open to new ideas and features, so hopefully they'll improve this in the future. **What problems is Staffbase solving and how is that benefiting you?** Previously, our primary communication channel was Outlook email. Everything was a stand-alone email and there was no way to track metrics. We also used SharePoint as our intranet, which leaves a lot to be desired. Now, we're able to publish timely, relevant news articles and teammates can engage with it. We're also about to build email and newsletter templates for a consistent, modern look and feel. Lastly, we're able to track data which helps inform our decisions and strategy. ### 14. Flexible and modern employee app, is well-used and has regular updates and lounges **Rating:** 4.5/5.0 stars **Reviewed by:** Cora F. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Staffbase?** The flexibility and the easy handling for administrators and employees **What do you dislike about Staffbase?** Many changes in contact persons and also some functions like the search for contributions for employees **What problems is Staffbase solving and how is that benefiting you?** Integration of Workday, otherwise there are too many apps for the employees ### 15. Very good product. Service needs improvement. **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver W. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Staffbase?** Very diverse products for the employee **What do you dislike about Staffbase?** The non-personal service. No direct contact. **What problems is Staffbase solving and how is that benefiting you?** More editable texts and colors and pinning of news ### 16. We love Staffbase **Rating:** 4.0/5.0 stars **Reviewed by:** Philip B. | Assistant Regional Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Staffbase?** Staffbase helped us to connect to our frontline staff, bridging the gap between the organisation and their employees. The system is very easy for creating channels, news and scheduling content, and the employees love posting their good news stories. **What do you dislike about Staffbase?** We live everythig about the product, nothing to dislike **What problems is Staffbase solving and how is that benefiting you?** Prior to this we had an intranet which was only accessible by home managers. Sharing news and stories was very hit or miss, whether they would reach the front line staff. Other comms would have to be sent to managers and then printed for staff to read, which added to managers already busy workload and also delayed those comms at times. Now we can reach a high portion of front line staff very quickly and easily and see exactly what people are interested in. Invaluable ### 17. Positive experience with the user **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer F. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Staffbase?** Push of News Menu Surveys Forms Push of Photos Calendar **What do you dislike about Staffbase?** Sometimes the support takes a long time to answer. **What problems is Staffbase solving and how is that benefiting you?** No problems ### 18. Fantastic internal communications tool **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew R. | SVP Marketing & Communicatiobs, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Staffbase?** Staffbase is a very comprehensive tool which allowed us to create an internal communications platform with all the functionality that we required. The Staffbase success team were fantastic and provided invaluable assistance to us in building and deploying our platform. **What do you dislike about Staffbase?** Staffbase is a relatively complicated tool so requires signifncant time and resource to deploy. This is to be expected given that it is very comprehensive but without the right level of internal resource it won't achieve its potential. The menu in the app version is a bit "clunky" and not as slick a UX as other mobile app menus. **What problems is Staffbase solving and how is that benefiting you?** Our primary problem was that not all of our staff members have access to company e-mail. There are also limitations in terms of what they can access on their desktop PCs because the majority of them operate in PCI compliant environments. Staffbase has helped us communicate with all team members. It has also allowed for 2-way communication and the ability for much more targeted communication. ### 19. Great SaaS tool and fantastic support to establish an interactive intranet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Staffbase?** I particularly appreciate the personal support and the quick advice during the implementation phase **What do you dislike about Staffbase?** There is hardly anything to criticise. Some of the specific features could be more sophisticated, such as the file manager. I'm hoping for more functionalities in the software in the future. **What problems is Staffbase solving and how is that benefiting you?** Communication between the national companies in particular has been significantly improved. The news function is great for sharing information. ### 20. A great solution for internal communication **Rating:** 5.0/5.0 stars **Reviewed by:** Julian H. | PR-Referent, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Staffbase?** Easy to work with. We can change adapt almost everything by ourselves and fitting to our needs. The support is friendly and helpful. We had a great Team, that supported us during the launch of our App. **What do you dislike about Staffbase?** It is a bit inconvenient to change the profile of single users. Nevertheless it is easy to change hundreds of profile with a single import of data. **What problems is Staffbase solving and how is that benefiting you?** With Staffbase we can keep contact with way more colleagues. A lot of our employees work with people and have not always access to computers. Therefore it is great to have the App-solution. ### 21. The cooperation with Staffbase has worked well. **Rating:** 4.0/5.0 stars **Reviewed by:** Simon B. | Marketing Allrounder, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Staffbase?** What I liked most was the professional handling. You could tell that the employees know what they are doing. **What do you dislike about Staffbase?** I can't report much negative. The price is a bit high but good products simply cost money. **What problems is Staffbase solving and how is that benefiting you?** With Staffbase we developed our new employee app that improves our internal communication. ### 22. Fantasic App to reach all of your employees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2024 **What do you like best about Staffbase?** The App is easy to administrate and develop also for non IT Admins. Staffbase is constantly working on optimising the App including custom feedback. Great Customer Support. **What do you dislike about Staffbase?** Some of the most important optimisations for customers need a long time to be implemented. **What problems is Staffbase solving and how is that benefiting you?** The platform offers solutions for complex communication needs and target groups. Also communicators without deep IT knowledge are able to administrate the App in most cases - so the dependence on the IT decrease to a minimum. ### 23. Excellent experience for first-time intranet launch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Staffbase?** The implementation and support team are so so helpful and knowledgeable, and appear to be very agile in identifying and fixing issues/requests **What do you dislike about Staffbase?** Sometimes it seems to miss some 'obvious' features that I assume would be easy to develop e.g. showing average reach of all news stories in analytics, sort by first name/last name on directory, those sorts of things **What problems is Staffbase solving and how is that benefiting you?** Reaching our frontline workforce through mobile optimised app available on phones ### 24. communication manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Staffbase?** very easy usage, usage experience, creating new pages and news, i like all the employees **What do you dislike about Staffbase?** expensive and always more packages needed **What problems is Staffbase solving and how is that benefiting you?** communication of employees of blue and white collar, easy to use as a comm team ### 25. Great solution to improve corporate culture **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Staffbase?** Customization. User friendliness. Language/translation settings. Customer support. **What do you dislike about Staffbase?** Everything fits. The whole experience with Staffbase was great. **What problems is Staffbase solving and how is that benefiting you?** Problem: Cross-country communication. Top-down communication. Solution: With staffbase we are able to increase employee engagement with content provided. ### 26. Satisfied user **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Staffbase?** Be up-to-date, handling, flexibility, creative freedom **What do you dislike about Staffbase?** The view of table formats in, for example, schedules, searching for older posts **What problems is Staffbase solving and how is that benefiting you?** Keep employees informed about current topics and appointments ### 27. Staffbase has helped transform our communications experience for colleagues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Staffbase?** When I was looking at new Employee Communications tool, I searches around the whole market to explore my options. I settled on Staffbase due to the breadth of functionality on the platform, and the continuous development with new additions being added on a quarterly basis. The project team were relentless and efficient in delivery of the app build and have helped us launch to the business. The biggest draw for me was the fact I didn't need our internal IT team to deliver the project - we needed them for the more technical aspects such as setting up app store access and linking to our systems but the rest of the project was delivered by my team. Their experience has helped deliver a product that has been well received by colleagues in our business, with user experience being highlighted as being extremely positive. Our signup rate after just 6 weeks is on a par with industry benchmarks and we are now working with out Customer Success Manager to identify areas for improvement. The recently implemented Ai tools also help us deliver content which we would struggle to turn around being a very small comms team. The fact we have an App, Desktop Intranet and Email system all in the same platform now makes our comms more efficient and we can react to important announcements quickly whereas previously our comms needed support from external designers. **What do you dislike about Staffbase?** I think the biggest issue with Staffbase is 'you don't know what you don't know'. The sheer breadth of functionality and possibilities within the App & Intranet is unlimited - the issue is knowing about some of the functionality that exists. I have come across things when in discussions with Staffbase staff, or on occasions with other Staffbase customers. The problem is implementing everything! The backend studio is a little bit clunky in places, but with the constant improvements being implemented, it is getting better all the time. Overall though, with a bit of practice, it is very intuitive and you can quickly create content on a page so any comms teams without IT or web development knowledge can easily create pages. **What problems is Staffbase solving and how is that benefiting you?** We had an existing intranet which was outdates and was really frustrating and users didn't engage as a result of content not being regularly updated. We previously tried to launch an intranet with another company but abandoned that project. As a company with a lot of front line workers, we needed a platform that can easily reach desk and front line staff. Staffbase has achieved this by providing the App (Frontline) and Desktop Intranet (Office) backed by an email system that can target all colleagues. ### 28. great features, great personal support according to individual requirements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Staffbase?** Very user friendly intuitive plattform with a lot of features. Great customer support especially with regard to planning and implementaion process **What do you dislike about Staffbase?** Some solutions could be a bit more adjusted to indivual demands. **What problems is Staffbase solving and how is that benefiting you?** Increasing bonding of employess to the comany by making the ALH spirit digitally visible. ### 29. Great platform and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. | Internal Communication Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Staffbase?** Staffbase is easy-to-use and intuitive for colleauges using it for the first time. We use it within our internal communications team and I use it multiple times a week. It's great as it gives you all the data you could need. When an issue arises or I have a question, their customer support is brilliant, shout out to Todd! He was supportive, friendly and answered in a timely manner until my issue was resolved. **What do you dislike about Staffbase?** It would be great to have more freedom/ease of use when designing emails and templates. **What problems is Staffbase solving and how is that benefiting you?** We're getting data for the emails we issue - this is great to understand how our emails are received; especially with internal campaigns, as this allows us to report back to our stakeholders with tangible data. ### 30. Easy and fun to use, endless possibilities **Rating:** 5.0/5.0 stars **Reviewed by:** Caro F. | Sr. Manager, Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Staffbase?** I like that staffbase let's us add our team members easily and templates are abundant. Creativity is easy! The team is great and easy to work with. Tamiko, Maddie, Lorne and Andres were all impeccable. **What do you dislike about Staffbase?** I wish there were more folders to organize emails that have been sent and that are pending. **What problems is Staffbase solving and how is that benefiting you?** lack of templates and ability to be creative. Staffbase emails gives us endless amounts of options to make our emails and newsletter our own. ### 31. Best Intranet Tool I've known so far **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas S. | Senior Online Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Staffbase?** The biggest benefit for us is to easily connect with all of our employees. **What do you dislike about Staffbase?** Sometimes it feels like the data points for the user groups get mixed up. **What problems is Staffbase solving and how is that benefiting you?** To get informations to all of our employees who are scatterd around in our different sub-companies. ### 32. Knowledgeable and dedicated staff paired with a user-friendly platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Sirincan A. | Head of Internal Communication, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Staffbase?** The platform is easy to learn and user-friendly. But what I appreciate the most is the staff. From the onboarding team to the support team to the CSM, the right people are in the right place facilitating use of the platform. **What do you dislike about Staffbase?** Certain features that one would easy to deploy can take time to develop and implement. **What problems is Staffbase solving and how is that benefiting you?** Employee experience & culture building ### 33. Simplifies newsletter building process, allows collaboration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Staffbase?** Staffbase allows coworkers and I to collaborate simultaneously. It is also helpful to be able to "Clone Draft" to reuse the same template. **What do you dislike about Staffbase?** There is no functional drag and drop feature to move content boxes around. Sometimes it is challenging to resize images/content boxes. **What problems is Staffbase solving and how is that benefiting you?** Create weekly newsletter for employees/internal distribution ### 34. Looking for answers and the right partner. Staffbase delivers. **Rating:** 4.5/5.0 stars **Reviewed by:** Wes M. | Enterprise (> 1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Staffbase?** Since we started the research process in looking for a workplace app and new intranet, Staffbase stood out every step of the way. In initial conversations they had answers to questions, solutions to the issues we faced, and were never pushy about "getting a contract". I had around 6 different conversations with Staffbase before a contract was ever discussed. Once we made the decision, they assembled a great team ready to assit us every step of the way from building, content placement, and IT. Every time we had a question, they had a solution with great customer service. Our team started at "Yes" and went from there. We built our app and new intranet in 5 months and there were multiple times in this process where I found myself saying "the more we work forward, the more it reassures me Staffbase was the best decision we could have made." In the first month, the ease of use and user-friendliness helped in a 72% sign-up rate. **What do you dislike about Staffbase?** The only disappointing part are the forms. They were not complex enough to fit our needs and we used Cognito Forms that did integrate with the app. **What problems is Staffbase solving and how is that benefiting you?** It is giving direct communication to associates who do not have a company email. ### 35. [09:31] Lutyńska Dorota Great and holistic tool for modern internal communication **Rating:** 4.5/5.0 stars **Reviewed by:** Dorota L. | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Staffbase?** 1. Intuitiveness - one doesn't have to be a programming master to use this tool 2. Quick and responsive support team from Staffbase - in most cases I get a response to my tickets within 12 hours 3. I can add my own ideas on how I want to develop this tool **What do you dislike about Staffbase?** 1. The tool has its limits when it comes to design, I have to follow some rules (not always understandable) for the best results. 2. Not every idea on how to develop the tool is implemented 3. From time to time there are some outages in the servers, but they are quickly dealt with **What problems is Staffbase solving and how is that benefiting you?** Our business consists mainly of employees who don't use business email and communication with them was limited to the info in their workplaces. With the intranet from Staffbace we can reach them through the app on their personal phones, so now our workers know more about the organization they work in. ### 36. Easy to use, great customisation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Staffbase?** It's great to be able to build a platform that you can fully customise with your branding and make your own. The drag-and-drop features make it really easy to use and we can build useful, fun and engaging pages within minutes. The support from our Customer Success Manager is really helpful, we have regular meetings to review our progress and how to improve which really helps tailor our plans for business KPI's. **What do you dislike about Staffbase?** There are some features that we'd like that Staffbase doesn't have, we've requested these in their "ideas" portal and it's a case of hoping these get voted and the team at Staffbase decide to go ahead with the ideas. **What problems is Staffbase solving and how is that benefiting you?** We have one space for all our communications to our field workers and our office workers combined. This is also a main point of call for people to find information and resources they need. One of our key factors for Staffbase was that our communications wasn't one-sided and that people could get involved in conversations and have their say, which we can do with social boards and groups we've set up in our own app. ### 37. We created a new level of internal communication by using Staffbase **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Staffbase?** Interaction, Intuitive, Community function, chat function, support of the project team, easy to integrate in software landscape **What do you dislike about Staffbase?** Internal Pilot Phase, nothing directly concerning Staffbase **What problems is Staffbase solving and how is that benefiting you?** Communication Gap between blue collar and white collar, access to the news and information via an app ### 38. Good communication leads to a good result **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Staffbase?** the friendly team and the responsiveness to requests **What do you dislike about Staffbase?** I don't think the file manager is sophisticated enough. Uploading files in folders which you can then access when editing pages with the individual widgets would be great **What problems is Staffbase solving and how is that benefiting you?** Staffbase solves the lack of communication between employees in production and employees in the office and at the same time gives employees in production the opportunity to access information on the intranet without the need for internal company email ### 39. Great support and project team - great product with good features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2024 **What do you like best about Staffbase?** The Staffbase products are very easy to understand and to use. The Support was very helpful und fast in communication. The Launchteam from staffbase helped a lot with the integration and implementation of the product. **What do you dislike about Staffbase?** Some features we had in our previous Intranet were not available in the staffbase product. But that was ok. We switched for these "missing" features to other products we have. **What problems is Staffbase solving and how is that benefiting you?** the staffbase product helped with our communication in the company. News can be distributed more easily. The employees were very happy with the possibility to use the intranet also on their private phones to catch up after/before the workday. ### 40. A Seamless Solution for Enhanced Employee Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Staffbase?** Staffbase is an outstanding employee communication platform that excels in several key areas. Firstly, its ease of use stands out, making it effortless for both administrators and employees to navigate. The user-friendly interface ensures seamless adoption across the organization. Moreover, Staffbase shines with its exceptional customer support, providing timely assistance and solutions to any inquiries or issues that may arise. Their dedication to customer satisfaction is truly commendable. Additionally, the platform's ease of integration with various systems and tools streamlines workflows and enhances productivity. It effortlessly becomes a part of your existing tech ecosystem. Lastly, Staffbase offers an impressive array of features, empowering organizations to craft engaging and informative employee experiences. Overall, Staffbase is a top-notch choice for enhancing internal communications and employee engagement. **What do you dislike about Staffbase?** The lack of customization options hampers adaptability, and occasional glitches can disrupt smooth communication. **What problems is Staffbase solving and how is that benefiting you?** Staffbase effectively addresses critical business problems related to employee intranet and communication. It enhances internal communication, streamlines information sharing, and fosters engagement, ultimately improving productivity and employee satisfaction. Its user-friendly interface and integration capabilities make it a powerful solution for modern businesses seeking efficient internal communication tools. ### 41. Modern design, visible settings and customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Delgado J. | Head of Internal Communications, Events Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Staffbase?** It is well designed with tremendous support. From my onboarding experience to today my experience has been amazing. **What do you dislike about Staffbase?** There are no features that didn't work well **What problems is Staffbase solving and how is that benefiting you?** The quality and ease of communication has improved exponentially. Employees stay in touch with announcements from home or the pool deck. ### 42. Staffbase has totally transformed our email communications **Rating:** 5.0/5.0 stars **Reviewed by:** Gemma H. | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Staffbase?** Staffbase has really transformed our email communications! Our emails look more modern and professional and it's fantastic to be able to report on our metrics. Ease of use (being a team of one this is critical). The customer service and support team have been invaluable during onboarding but also in supporting strategy development and reporting. Good value for money. **What do you dislike about Staffbase?** Some design aspects do not pull through in Outlook - these are minor though i.e. curved buttons. Not being able to add multiple emails in the test send, you can only do one at a time. I would like a full integrated, real-time reporting dashboard (although I believe that's coming in 2024). **What problems is Staffbase solving and how is that benefiting you?** We use the email platform. As a team of one it has helped me to execute emails that are sleek and modern, our employees really love the newsletter format and for the first time we can personalise emails and see who we are reaching, when, where and what content is performing well. ### 43. Exceptional Customer Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren H. | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Staffbase?** Intuitive nature of the product - although the training material is incredibly high quality, the intuitive nature of the product meant that I could get started with little to no training. Easy to use 'drag and drop' design - saves us a lot of time. Extensive reporting capabilities - particularly Flexible design capabilities - able to change sizes, assets and positions of elements easily. Useful, simple and high quality training / support materials. Engagement and support from the Staffbase on-boarding team - during this quick onboarding process, I felt incredibly supported and really appreciated the responsiveness and dedication from the Staffbase team to get the product implemented. **What do you dislike about Staffbase?** Only able to use the 'from' email address of the user account that you're currently logged into. Would be good to be able to change the 'from' email address at the 'send' phase. Inability to make text flow around images. Only able to 'test' an email to one email address at a time. **What problems is Staffbase solving and how is that benefiting you?** Better reporting insight - our previous provider had limited reporting capabilities, which meant that insights were both basic and manual. We're now able to use reporting features in Staffbase, such as time of day, to make data driven decisions on when is the best time to send our comms so it lands. Increasing productivity - the Staffbase product is incredibly intuative and user-friendly. Compared to our last provider, I am spending far less time in email creation and formatting, increasing my productivity and efficiency. ### 44. Easy to use, lots of options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Staffbase?** Its easy to use and there are a lot of options and widget to create your content. And on top you have a great connection with all of the ms365 stuff. We use staffbase every day in our company for over 5 years now. **What do you dislike about Staffbase?** I dont need the new sms service function. **What problems is Staffbase solving and how is that benefiting you?** We need a plattform for all our employees inhouse and even on the road. Staffbase is working on PC, Tablet und Mobilephone - so everybody can use it. ### 45. Versatile intranet tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Staffbase?** Look and feel, mobile compatability, ease of use in general. Feels like a contemporary solution. **What do you dislike about Staffbase?** Some features are quite basic and could be improved. **What problems is Staffbase solving and how is that benefiting you?** Allows us to reach non desk-based workers ### 46. Employee communication via app **Rating:** 4.5/5.0 stars **Reviewed by:** Lisbeth K. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Staffbase?** Staffbase has helped us to reach many colleagues who don't have a company email address. Especially in times of fast communication, Staffbase provides the optimal tool for us. The handling is very intuitive, and the support always helps us quickly with questions and issues. Soon, we'll upgrade our package and have additional tools available – I'm looking forward to that. **What do you dislike about Staffbase?** It borthers me that licenses from employees who leave the company do not become available again for new hires. You always have to purchase new licenses. **What problems is Staffbase solving and how is that benefiting you?** Staffbase has helped us reach many colleagues who don't have a company email address. ### 47. Ease of use, reliability and efficiency: all in one tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Staffbase?** I find Staffbase email an incredibly useful tool to build beautiful emails that are aligned with our brand look & feel and at the same time collect insightful data. The information we gather in the back office supports us in making informed decisions about how we prepare and share internal comms with our different audiences across the business and allows us to flexibly change our approach when required. **What do you dislike about Staffbase?** I'm really happy with Staffbase email, and I don't have strong dislikes to share, only a few suggestions for further improvements. I feel the tool could become even more relevant if some features that add customisation are added to the package, such as the possibility to create custom blocks that can be shared with other users or groups of users. Also, the tool is optimised for Outlook and would benefit from migrating some useful functionalities to Gmail, such as the auto-count recipients. **What problems is Staffbase solving and how is that benefiting you?** Staffbase helps my team prepare beautiful and well-structured email communications for various audiences across our Group, and get data that informs Managers, Senior Leaders and other relevant groups of stakeholders about the engagement of these audiences with our internal messages. Before Staffbase, we had no reliable option to send out a group-wide newsletter and we had no way of knowing if people were opening our emails and reading the information we shared with them. ### 48. Best in class solution for taking our internal emails to the next level! **Rating:** 4.5/5.0 stars **Reviewed by:** Christine G. | Manager, Multimedia Communications, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Staffbase?** The team at Staffbase are always prompt and friendly. I do appreciate the ease of use with the tool and the ability to manage our own distro lists, as well as send on behalf of executives. Oh and the metrics too. Such a game changer! **What do you dislike about Staffbase?** Lately we've been running into issues with our custom fonts loading when editing our emails. This issue is consistent whenever we use billeted lists. I'm also not a fan of not being able to delete templates or users that are no longer with the company. **What problems is Staffbase solving and how is that benefiting you?** The ability to send companywide emails on behalf of executives is a HUGE game changer for us. It's reduced time spent having to work through admins to get emails approved- cuts out the middle person. We also are greatly benefiting from our newfound metrics. ### 49. Great for creating templates but could be more user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Staffbase?** I like that you can templates for your emails, and you can save emails you've created as new templates. That saves me a lot of time. **What do you dislike about Staffbase?** I don't think it's very user friendly to create an email, and it would be useful if you could collborate easier on the site - sometimes it doesn't save your work if someone else is making changes. **What problems is Staffbase solving and how is that benefiting you?** Staffbase lets us create and send out engaging emails to our mailing lists in our company. ### 50. Overall the product is good and matches our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Staffbase?** User-friendly platform, innovative, new updates and added value **What do you dislike about Staffbase?** Would be nice to have more flexibility with the intranet structure, e.g making icons smaller, having the interface to the full screen. **What problems is Staffbase solving and how is that benefiting you?** To connect the team from all over the world, and have more employee engagement ## Staffbase Discussions - [I would love Staffbase to work as an internal employee bulletin board, where the current news and headlines that are available on staffbase online could be displayed on monitors within the facilities.](https://www.g2.com/discussions/37586-i-would-love-staffbase-to-work-as-an-internal-employee-bulletin-board-where-the-current-news-and-headlines-that-are-available-on-staffbase-online-could-be-displayed-on-monitors-within-the-facilities) - 1 comment, 2 upvotes - [View Staffbase pricing details and edition comparison](https://www.g2.com/products/staffbase/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+03%3A38%3A21+-0500&secure%5Bsession_id%5D=bc44e7f6-3c89-4db8-abd0-58a424c6acb2&secure%5Btoken%5D=c5438db86a37d7844604ba71b590642eb51f0911c9d7f3d4e52bcd263c1a4aef&format=llm_user) ## Staffbase Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Information Distribution** - News Feed - Newsletter - Notifications - Email - Multi-Channel Sharing **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Newsletter Interface Features - Internal Newsletter Software** - Feedback - Design - Content Embedding **Agentic AI - Employee Intranet** - Autonomous Task Execution - Adaptive Learning **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Employee Engagement** - Employee Generated Content - Confirmation - Comments - Inline Translation - Administrative Access - Content Interaction - Surveys (global & local) - Chat **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Newsletter Management Features - Internal Newsletter Software** - Collaboration - Personalization - Archive **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Administrative Features - Internal Newsletter Software** - Security - User Permissions - Compliance - Integration **User Experience & Accessibility - Employee Communications** - Native Mobile Application - Branded Experience - Personalized Ux Experience - Audience Management & Creation **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Content Distribution - Employee Communications** - Newsfeed - Newsletter Engine - Multi-Channel Sharing **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Features - Employee Communications** - Emergency Notifications - Analytics - Integrations **Agentic AI - Employee Communications** - Cross-system Integration - Natural Language Interaction ## Top Staffbase Alternatives - [Simpplr](https://www.g2.com/products/simpplr/reviews) - 4.6/5.0 (353 reviews) - [Workvivo](https://www.g2.com/products/workvivo/reviews) - 4.8/5.0 (2,582 reviews) - [Poppulo](https://www.g2.com/products/poppulo/reviews) - 4.3/5.0 (301 reviews)