SSL.com Reviews (41)

Reviews

SSL.com Reviews (41)

4.3
41 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the excellent support provided by SSL.com, highlighting the quick and knowledgeable assistance from representatives. Many appreciate the ease of use of the tools, which simplifies the process of obtaining and managing certificates. However, some users note that the user interface can be confusing at times.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Shea B.
SB
Shea B.
Co-Founder, GIS Solutions Engineer
Small-Business (50 or fewer emp.)
"We ran into issues with getting our cert working as desired -past 70 days & they still refunded $."
5/5
What do you like best about SSL.com?

We ran into issues with getting our cert working as desired -past 70 days & they still refunded us or money. Talk about a great company, strongly recommend them. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

was a steep learning curve to get off the ground and process the cert for the first time. Review collected by and hosted on G2.com.

Carsten C.
CC
Carsten C.
Vice President
Small-Business (50 or fewer emp.)
"My experience renewing my certificate"
5/5
What do you like best about SSL.com?

I thought I could renew my certificate myself, but turned out harder than I thought

Brad walked me through it and got everything done. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

That I have to do every year, but not a fault of SSL.COM Review collected by and hosted on G2.com.

Raghavan M.
RM
Raghavan M.
President
Small-Business (50 or fewer emp.)
"Excellent Support Service"
5/5
What do you like best about SSL.com?

Patience of the tech support by Quentin Boyer Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

There is not anything I dislike. At this time I am fully satisfied. Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Mid-Market (51-1000 emp.)
"Excellent Assistance from SSL.com Support Representative Bradley!"
5/5
What do you like best about SSL.com?

Bradley was very knowledgeable and patient in assisting me today. He went above and beyond what I expected today. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Not applicable. I have no dislike today whatsoever! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great help!"
5/5
What do you like best about SSL.com?

The gentleman on the webchat support helped me massively. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

I would prefer a more beginner friendly site. It feels rather cryptic and 2000's in its looks. Review collected by and hosted on G2.com.

Verified User in Motion Pictures and Film
AM
Verified User in Motion Pictures and Film
Small-Business (50 or fewer emp.)
"Takes forever to validate even with proper documents, support chat has not been helpful"
1/5
What do you like best about SSL.com?

Their support for using existing Yubikey tokens with attestation certificates. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Slow to respond, chat not helpful. Wish the validation process was faster. I submitted DUNS number, with ID, company papers, and photo (everything they asked). Was told to wait 2-3 days but been waiting for almost two weeks. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Re-keying cert"
5/5
What do you like best about SSL.com?

I have received help from Bradley.

He was able to guide me through the process and point me in the right direction to accomplish conversion task. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

What are the downsides of using SSL.com? N/A Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Well done and great support"
5/5
What do you like best about SSL.com?

Actually, the support. Both Bradley and Quentin were super helpful and answered my questions quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Eh, ssl certs are just a pain. Can't really help that, it just is what it is. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Unbelievably bad service. Waste of time."
0/5
What do you like best about SSL.com?

nothing, horrible company that makes customers wait for weeks for SSL certificate. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

Everything, except for the design of their website. Review collected by and hosted on G2.com.

Ashish P.
AP
Ashish P.
Manager-Data Analytics & Solutions
Enterprise (> 1000 emp.)
"Secured way to connect"
4.5/5
What do you like best about SSL.com?

The best thing that I liked is its security level which is way beyond I had thought of. The SSL provides a secured layer of login to secure your system, files, credentials & other PII information that one could want to save from the phishers. It basically used to protect external sites, Citrix window, Financial processing, HR documentation, confidential documents & others that need security before they enter your network. The Intruders go for a toss when the machine has an SSL login. It helps the IT, team, to be less worried when SSL is working. It does 3/4th work of the IT security department. Review collected by and hosted on G2.com.

What do you dislike about SSL.com?

It sometimes functions too slow THAN it is known for. Many of the applications do not work when SSL used. Restrictions do not allow a normal site to enter the network. Though it is good from the security perspective, however, it should not that much strict. The login process is a bit lengthy & time-consuming. It does not stay long in an idle state. Review collected by and hosted on G2.com.