# Best Process Mining Tools

## How Many Process Mining Tools Products Does G2 Track?

**Total Products under this Category:** 94

### Category Stats (Aug 2026)

- **Average Rating:** 4.35/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Bizagi (+0.2%) - Among all products in this category, Bizagi recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Process Mining Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,500+ Authentic Reviews
- 94+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Process Mining Tools
 ![G2 Grid® for Process Mining Tools plotting products by satisfaction and market presence](https://www.g2.com/categories/process-mining-tools/grids.png?focus%5B%5D=122375&focus%5B%5D=38118&focus%5B%5D=6218&focus%5B%5D=48345&focus%5B%5D=20785&focus%5B%5D=1507&focus%5B%5D=53828&focus%5B%5D=1298411)

Highlighted products: Microsoft Power Automate, Celonis, UiPath Agentic Automation, IBM Process Mining, Bizagi, Appian, Automation Anywhere Agentic Process Automation, and UiPath Task Mining.

Underlying data: [Grid® JSON](https://www.g2.com/categories/process-mining-tools/grids.json?focus%5B%5D=microsoft-power-automate&focus%5B%5D=celonis&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=ibm-process-mining&focus%5B%5D=bizagi&focus%5B%5D=appian&focus%5B%5D=automation-anywhere-agentic-process-automation&focus%5B%5D=uipath-task-mining)

**Sponsored**

### Firebase

Firebase is a comprehensive platform developed by Google that provides a suite of tools and services designed to help developers build, improve, and grow applications across various platforms, including iOS, Android, and the web. By offering a serverless infrastructure, Firebase enables developers to focus on creating engaging user experiences without the complexities of backend management. Key Features and Functionality: - Real-time Databases: Firebase offers both the Realtime Database and Cloud Firestore, allowing developers to store and sync data across clients in real-time. These NoSQL databases are optimized for offline use and automatically scale with your application. - Authentication: Provides easy-to-integrate authentication services, supporting various sign-in methods, including email/password, phone numbers, and federated identity providers like Google and Facebook. - Cloud Functions: Enables the execution of server-side code in response to events triggered by Firebase features and HTTPS requests, allowing for the creation of complex backend logic without managing servers. - Hosting: Offers fast and secure hosting for web applications, delivering content through a global content delivery network (CDN) with automatic SSL certificates. - Cloud Messaging: Facilitates the sending of targeted notifications and messages to users across platforms, enhancing user engagement and retention. - Analytics and Performance Monitoring: Integrates with Google Analytics to provide insights into user behavior and app performance, helping developers make data-driven decisions. Primary Value and Solutions Provided: Firebase simplifies the app development process by offering a unified platform that handles backend services, real-time data synchronization, user authentication, and more. This allows developers to focus on building feature-rich applications without the overhead of managing infrastructure. By leveraging Firebase's scalable and secure environment, developers can accelerate time-to-market, ensure app stability, and deliver personalized user experiences, ultimately leading to higher user satisfaction and engagement.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1254&secure%5Bchosen_at%5D=2026-08-02T19%3A08%3A31Z&secure%5Bdisplayable_resource_id%5D=480&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=480&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1912&secure%5Bresource_id%5D=1254&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprocess-mining-tools%3Fopen_modal_url%3D%252Fproducts%252Fss-c-blue-prism-intelligent-automation-platform%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fprocess-mining-tools%2526source%253Dcategory&secure%5Btoken%5D=53ace78d43344ab36e32eb0ecd6536af3bede9e429600ff0e466056f03ff67c2&secure%5Burl%5D=https%3A%2F%2Ffirebase.google.com%2Ffirebase-and-gcp%2F%3Futm_source%3DG2%26utm_medium%3Ddisplay%26utm_campaign%3DCloud-SS-DR-GCP-1713658-GCP-DR-NA-US-en-G2-Display-Banner-All-%25epid%21-%25ecid%21-firebase%26utm_content%3D%257Bdevice%257D-%257Badgroupid%257D-%257Bnetwork%257D-%257Btargetid%257D-%257Bloc_physical_ms%257D-%257Bcampaignid%257D&secure%5Burl_type%5D=custom_url)

### [Microsoft Power Automate](https://www.g2.com/fr/products/microsoft-power-automate/reviews)

Optimisez les processus métier dans votre organisation avec une plateforme d'automatisation complète et axée sur le cloud, alimentée par le low-code et l'IA. Modernisez et intégrez les opérations à grande échelle, maintenez la visibilité et le contrôle avec une gouvernance de niveau entreprise, surveillez et protégez vos données, et améliorez continuellement grâce aux insights des processus.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,043

#### How Do G2 Users Rate Microsoft Power Automate?

- **Facilité d’utilisation:** 8.3/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 8.4/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 8.4/10 (Category avg: 8.6/10)
- **Développement d’applications:** 8.5/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Microsoft Power Automate?

- **Vendeur:** [Microsoft](https://www.g2.com/fr/sellers/microsoft)
- **Site Web de l'entreprise:** www.microsoft.com
- **Année de fondation:** 1975
- **Emplacement du siège social:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Ingénieur logiciel, Développeur RPA
- **Top Industries:** Technologie de l'information et services, Logiciels informatiques
- **Company Size:** 34% Medium, 32% Large

#### What Do G2 Reviewers Say About Microsoft Power Automate?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **nature conviviale** de Microsoft Power Automate, permettant une automatisation facile sans expertise en codage.
- Les utilisateurs apprécient l' **automatisation qui fait gagner du temps** de Microsoft Power Automate, ce qui améliore la productivité et réduit considérablement les tâches manuelles.
- Les utilisateurs apprécient les **intégrations faciles** de Power Automate, améliorant la productivité grâce à une connectivité transparente avec d'autres applications Microsoft.
- Les utilisateurs apprécient les **intégrations transparentes** avec les outils Microsoft, améliorant considérablement la productivité et économisant un temps précieux.
- Les utilisateurs trouvent que Microsoft Power Automate est un **outil puissant pour l'automatisation des processus** , améliorant considérablement l'efficacité et l'organisation.

##### Cons

- Les utilisateurs trouvent **Microsoft Power Automate complexe** , avec des difficultés de débogage et une courbe d'apprentissage abrupte pour les fonctionnalités avancées.
- Les utilisateurs trouvent que la **performance lente** est frustrante, impactant l'expérience utilisateur et compliquant la gestion des flux de travail dans Power Automate.
- Les utilisateurs trouvent que Microsoft Power Automate est **cher** et mentionnent des défis liés aux limites de données et aux ressources d'apprentissage.
- Les utilisateurs rencontrent des **bogues logiciels** provoquant des retards et un manque de notifications en temps opportun pour les flux échoués, entraînant des désagréments.
- Les utilisateurs expriment leur frustration face aux **divers bugs et à la rigidité** de Microsoft Power Automate, impactant le flux de travail et l'expérience.

#### What Are Recent G2 Reviews of Microsoft Power Automate?

**["Automatisation facile et légère en code qui s'intègre parfaitement dans l'écosystème Microsoft"](https://www.g2.com/fr/survey_responses/microsoft-power-automate-review-13194172)**

**Rating:** 4.5/5.0 stars

_— Sree K._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-power-automate-review-13194172)

**["Automatisation efficace et facile à mettre en œuvre"](https://www.g2.com/fr/survey_responses/microsoft-power-automate-review-11356351)**

**Rating:** 5.0/5.0 stars

_— William Adrian C._

[Read full review](https://www.g2.com/fr/survey_responses/microsoft-power-automate-review-11356351)

#### What Are G2 Users Discussing About Microsoft Power Automate?

- [À quoi sert Microsoft Power Automate ?](https://www.g2.com/fr/discussions/what-is-microsoft-power-automate-used-for) - 3 comments
- [Comment installer Microsoft Power Automate ?](https://www.g2.com/fr/discussions/how-do-i-install-microsoft-power-automate) - 2 comments
- [What are the features of RPA?](https://www.g2.com/fr/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa)
- [How does process mining work?](https://www.g2.com/fr/discussions/minit-how-does-process-mining-work-40782154-031f-4d7d-8727-edb11742979c)
- [How does process mining work?](https://www.g2.com/fr/discussions/minit-how-does-process-mining-work)

### [Celonis](https://www.g2.com/fr/products/celonis/reviews)

Celonis fait fonctionner les processus — pour les personnes, les entreprises et la planète. Alimentée par le process mining et l'IA, la plateforme d'intelligence des processus de Celonis intègre les données de processus et le contexte commercial pour créer un jumeau numérique vivant des opérations commerciales. Nous permettons à des milliers d'entreprises dans le monde entier de comprendre comment leur entreprise fonctionne réellement et, avec leurs partenaires, de construire des solutions intelligentes qui transforment et améliorent continuellement leur mode de fonctionnement — libérant des milliards en valeur. Celonis a son siège à Munich, en Allemagne, et à New York, aux États-Unis, avec plus de 20 bureaux dans le monde. © 2026 Celonis SE. Tous droits réservés. Celonis et le logo « goutte » de Celonis sont des marques ou des marques déposées de Celonis SE en Allemagne et dans d'autres juridictions. Tous les autres noms de produits et d'entreprises sont des marques ou des marques déposées de leurs propriétaires respectifs.

**Average Rating:** 4.5/5.0

**Total Reviews:** 287

#### How Do G2 Users Rate Celonis?

- **Facilité d’utilisation:** 8.7/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 8.5/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 8.2/10 (Category avg: 8.6/10)
- **Développement d’applications:** 8.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Celonis?

- **Vendeur:** [Celonis](https://www.g2.com/fr/sellers/celonis)
- **Site Web de l'entreprise:** www.celonis.com
- **Année de fondation:** 2011
- **Emplacement du siège social:** New York
- **Twitter:** @Celonis  
17,449 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fd14e2b633dd729f89f1c7d95169f69fc4176ae53694c26ead06b08b3708042&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3118913%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,848 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Consultant principal, Analyste
- **Top Industries:** Technologie de l'information et services, Pétrole et énergie
- **Company Size:** 63% Large, 20% Small

#### What Do G2 Reviewers Say About Celonis?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient l' **interface conviviale** de Celonis, rendant les données complexes facilement accessibles pour tous les membres de l'équipe.
- Les utilisateurs apprécient **l'efficacité des insights en temps réel** de Celonis, facilitant l'identification rapide des améliorations de processus.
- Les utilisateurs apprécient la **visibilité exceptionnelle** que Celonis offre sur les processus métier, permettant une identification rapide des inefficacités et des améliorations.
- Les utilisateurs apprécient l' **interface conviviale** de Celonis, profitant d'une navigation fluide et d'informations puissantes pour la prise de décision.
- Les utilisateurs apprécient l' **environnement convivial** de Celonis, le rendant accessible à tous tout en offrant des fonctionnalités d'analyse puissantes.

##### Cons

- Les utilisateurs trouvent la **, nécessitant une formation considérable et un effort technique pour une utilisation efficace de Celonis.**
- Les utilisateurs trouvent que la **complexité de la configuration initiale et de la navigation** dans Celonis est accablante pour les débutants.
- Les utilisateurs expriment des préoccupations concernant les **fonctionnalités manquantes** , car les nouvelles capacités nécessitent souvent des licences supplémentaires et le support est lent.
- Les utilisateurs notent des **fonctionnalités limitées** dans Celonis, en particulier dans la barre de filtres et les fonctionnalités de Copilot, ce qui entrave l'utilisabilité.
- Les utilisateurs éprouvent une **performance lente** avec des retards de traitement occasionnels et des bugs mineurs impactant l'efficacité globale.

#### What Are Recent G2 Reviews of Celonis?

**["Un ensemble d'outils complet pour construire un véritable jumeau numérique de l'organisation"](https://www.g2.com/fr/survey_responses/celonis-review-4528582)**

**Rating:** 5.0/5.0 stars

_— Joaquim N._

[Read full review](https://www.g2.com/fr/survey_responses/celonis-review-4528582)

**["Idéal pour comprendre où les processus commerciaux ralentissent"](https://www.g2.com/fr/survey_responses/celonis-review-13110167)**

**Rating:** 4.5/5.0 stars

_— Henrik O._

[Read full review](https://www.g2.com/fr/survey_responses/celonis-review-13110167)

#### What Are G2 Users Discussing About Celonis?

- [À quoi sert Celonis ?](https://www.g2.com/fr/discussions/what-is-celonis-used-for) - 1 comment
- [Combien coûte Celonis ?](https://www.g2.com/fr/discussions/how-much-does-celonis-cost) - 1 comment
- [Qu'est-ce que SAP Celonis ?](https://www.g2.com/fr/discussions/what-is-sap-celonis) - 2 comments
- [What does Celonis do?](https://www.g2.com/fr/discussions/what-does-celonis-do)
- [Qu'est-ce que le logiciel Celonis ?](https://www.g2.com/fr/discussions/what-is-celonis-software) - 1 comment

### [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)

UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence.

**Average Rating:** 4.6/5.0

**Total Reviews:** 6,136

#### How Do G2 Users Rate UiPath Agentic Automation?

- **Ease of Use:** 9.1/10 (Category avg: 8.8/10)
- **Execution Management:** 9.4/10 (Category avg: 8.6/10)
- **Process Library:** 9.4/10 (Category avg: 8.6/10)
- **Application Development:** 9.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind UiPath Agentic Automation?

- **Seller:** [UiPath](https://www.g2.com/sellers/uipath)
- **Company Website:** www.uipath.com
- **Year Founded:** 2005
- **HQ Location:** New York
- **Twitter:** @UiPath  
108,104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,134 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** RPA Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 51% Large, 29% Medium

#### What Do G2 Reviewers Say About UiPath Agentic Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise UiPath Agentic Automation for its **advanced AI integration** , making automation of complex tasks seamless and efficient.
- Users highlight the **ease of use** of UiPath Agentic Automation, facilitating smoother integration and workflow for developers.
- Users value the **adaptive and seamless automation** of UiPath Agentic Automation, effectively managing complex tasks with AI integration.
- Users praise the **automation ease** of UiPath Agentic Automation, highlighting its advanced AI and orchestration capabilities.
- Users value the **efficiency** of UiPath Agentic Automation, significantly reducing time and effort in business processes.

##### Cons

- Users find UiPath Agentic Automation to be **expensive** , especially in comparison to other RPA tools, impacting accessibility.
- Users find the **learning curve steep** , with challenges in agent training and programming knowledge for non-technical users.
- Users find the **complexity** of UiPath Agentic Automation overwhelming, particularly when managing advanced features and setup processes.
- Users feel the **pricing is too high** for UiPath Agentic Automation, suggesting adjustments for better accessibility.
- Users find the **licensing issues confusing** , which complicates the initial setup and increases the learning curve.

#### What Are Recent G2 Reviews of UiPath Agentic Automation?

**["Extending RPA Capabilities with Agentic AI"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)**

**Rating:** 4.5/5.0 stars

_— Muhammad A._

[Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)

**["Transformative Automation with AI Decision Making"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)**

**Rating:** 4.5/5.0 stars

_— Arti P._

[Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)

#### What Are G2 Users Discussing About UiPath Agentic Automation?

- [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments
- [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment
- [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments
- [What is RPA in UiPath?](https://www.g2.com/discussions/what-is-rpa-in-uipath) - 2 comments
- [Is UiPath an RPA tool?](https://www.g2.com/discussions/is-uipath-an-rpa-tool) - 2 comments

### [IBM Process Mining](https://www.g2.com/fr/products/ibm-process-mining/reviews)

IBM Process Mining est une solution alimentée par l'IA qui aide les entreprises de toutes tailles à libérer de la valeur en améliorant la visibilité, l'efficacité et la conformité dans les processus métier. Elle transforme vos données en informations exploitables, permettant aux décideurs d'optimiser les flux de travail, de réduire les inefficacités et de stimuler des résultats stratégiques. IBM Process Mining crée un jumeau numérique de vos processus en analysant les données de plusieurs systèmes. Cela vous donne une image claire et en temps réel de la façon dont vos processus fonctionnent, vous aidant à identifier les inefficacités et les goulots d'étranglement. Alimenté par une IA avancée et une intelligence des processus, il fournit des recommandations prescriptives qui s'alignent sur vos objectifs—qu'il s'agisse de réduire les coûts, d'améliorer la conformité ou d'accélérer la transformation numérique. Pourquoi IBM Process Mining ? - Intelligence des processus alimentée par l'IA : Fournit des informations exploitables, identifie les inefficacités, détecte les risques et offre des recommandations axées sur le ROI pour des décisions plus intelligentes et basées sur les données - Visibilité des processus à 360° : Obtenez une vue transparente et axée sur les données de l'ensemble de vos opérations. Éliminez les conjectures avec des informations précises sur le fonctionnement réel de vos processus - Simulation de processus : Testez les changements potentiels de processus dans un environnement simulé avant la mise en œuvre. IBM Process Mining vous permet d'explorer divers scénarios d'amélioration et de comprendre leur impact, vous aidant à prendre des décisions sans risque - Surveillance continue des KPI et alertes : Restez au courant des indicateurs clés de performance avec des alertes automatisées et personnalisables qui vous aident à suivre les problèmes avant qu'ils ne s'aggravent. Adaptez les KPI à vos besoins spécifiques à l'industrie ou alignez-les sur vos métriques internes - Gestion de la conformité et des risques : Anticipez les réglementations en évolution avec un suivi automatisé de la conformité. Réduisez les efforts manuels et minimisez les risques opérationnels avec un système qui surveille et met à jour en continu votre statut de conformité. IBM Process Mining a aidé des organisations du monde entier à rationaliser leurs opérations et à améliorer leurs résultats. Par exemple, Max Mara a réalisé une réduction de 90 % des temps de résolution du service client et a réduit les coûts de 46 % en utilisant IBM Process Mining. Pour des équipes de tout niveau de compétence, IBM Process Mining est intuitif par conception—fournissant des recommandations prescriptives et des simulations de processus qui permettent des décisions plus rapides et plus intelligentes avec un effort minimal. IBM Process Mining est également disponible via AWS Marketplace.

**Average Rating:** 4.7/5.0

**Total Reviews:** 156

#### How Do G2 Users Rate IBM Process Mining?

- **Facilité d’utilisation:** 9.5/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 9.4/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 9.6/10 (Category avg: 8.6/10)
- **Développement d’applications:** 9.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind IBM Process Mining?

- **Vendeur:** [IBM](https://www.g2.com/fr/sellers/ibm)
- **Année de fondation:** 1911
- **Emplacement du siège social:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employés sur LinkedIn®
- **Propriété:** SWX:IBM

#### Who Uses This Product?

- **Who Uses This:** Analyste, Développeur
- **Top Industries:** Technologie de l'information et services, Télécommunications
- **Company Size:** 41% Small, 40% Medium

#### What Do G2 Reviewers Say About IBM Process Mining?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent la **facilité de mise en œuvre** d'IBM Process Mining remarquable, bénéficiant d'une installation fluide et d'une intégration transparente.
- Les utilisateurs apprécient la **faible courbe d'apprentissage** d'IBM Process Mining, ce qui facilite le démarrage avec l'outil.
- Les utilisateurs apprécient la **facilité d'utilisation** d'IBM Process Mining, bénéficiant de son installation fluide et de ses visuels intuitifs.
- Les utilisateurs apprécient les **intégrations transparentes** d'IBM Process Mining, améliorant considérablement l'efficacité des flux de travail et la performance opérationnelle.
- Les utilisateurs apprécient la **transparence améliorée du flux de travail** d'IBM Process Mining, ce qui améliore considérablement la performance opérationnelle et l'efficacité.

##### Cons

- Les utilisateurs notent les **capacités limitées de l'IA** d'IBM Process Mining, suggérant un potentiel d'amélioration et d'intégration supplémentaires.
- Les utilisateurs trouvent que les **simulations et scénarios 'et si' sont insuffisants** dans IBM Process Mining, ce qui affecte la précision de la prise de décision.

#### What Are Recent G2 Reviews of IBM Process Mining?

**["Mon expérience avec l'exploration de processus IBM"](https://www.g2.com/fr/survey_responses/ibm-process-mining-review-9814367)**

**Rating:** 5.0/5.0 stars

_— ANUJ J._

[Read full review](https://www.g2.com/fr/survey_responses/ibm-process-mining-review-9814367)

**["Intégration transparente et visibilité améliorée du flux de travail"](https://www.g2.com/fr/survey_responses/ibm-process-mining-review-11870889)**

**Rating:** 4.5/5.0 stars

_— Ria P._

[Read full review](https://www.g2.com/fr/survey_responses/ibm-process-mining-review-11870889)

#### What Are G2 Users Discussing About IBM Process Mining?

- [How is process mining used?](https://www.g2.com/fr/discussions/how-is-process-mining-used)
- [What is process mining software?](https://www.g2.com/fr/discussions/ibm-process-mining-what-is-process-mining-software)
- [What is IBM process mining?](https://www.g2.com/fr/discussions/what-is-ibm-process-mining)

### [Bizagi](https://www.g2.com/products/bizagi/reviews)

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 308

#### How Do G2 Users Rate Bizagi?

- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Execution Management:** 8.8/10 (Category avg: 8.6/10)
- **Process Library:** 9.1/10 (Category avg: 8.6/10)
- **Application Development:** 8.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Bizagi?

- **Seller:** [Bizagi](https://www.g2.com/sellers/bizagi)
- **Company Website:** www.bizagi.com
- **Year Founded:** 1989
- **HQ Location:** 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102
- **Twitter:** @bizagi  
5,749 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e72f2459fe490a9e6356113fc4055c4114d399f35bd432267b1b2043a55d0a1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2652230%2F&secure%5Burl_type%5D=linkedin_company_website)  
440 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Business Analyst, SDET
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 46% Medium, 28% Large

#### What Do G2 Reviewers Say About Bizagi?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intuitive and user-friendly interface** of Bizagi, simplifying process modeling and automation effortlessly.
- Users value the **process automation** features of Bizagi, significantly enhancing efficiency and customer satisfaction.
- Users appreciate the **effective automation tools** of Bizagi, enhancing IT processes and delivering improved business outcomes.
- Users appreciate the **efficiency** of Bizagi, noting reduced costs and faster processes enhancing customer satisfaction.
- Users appreciate the **automated workflows** in Bizagi, enhancing efficiency and simplifying complex processes with user-friendly design.

##### Cons

- Users find the **lack of pre-defined templates** in Bizagi a significant barrier to effectively utilizing its features.
- Users report **performance issues** with Bizagi, particularly when managing large workflows and requiring higher system specifications.
- Users experience **slow performance** during complex processes and with large workflows, requiring higher system specifications.
- Users struggle with the **learning curve** in Bizagi, particularly for complex tasks and troubleshooting without technical support.
- Users note the **complexity** of using Bizagi, requiring significant technical skills for effective implementation and management.

#### What Are Recent G2 Reviews of Bizagi?

**["Bizagi Suite: Accelerating Process Automation with Low-Code Development"](https://www.g2.com/survey_responses/bizagi-review-13050818)**

**Rating:** 4.5/5.0 stars

_— uday t._

[Read full review](https://www.g2.com/survey_responses/bizagi-review-13050818)

**["Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation"](https://www.g2.com/survey_responses/bizagi-review-13134111)**

**Rating:** 5.0/5.0 stars

_— Duarte D._

[Read full review](https://www.g2.com/survey_responses/bizagi-review-13134111)

#### What Are G2 Users Discussing About Bizagi?

- [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source)
- [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine)
- [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for)

### [Appian](https://www.g2.com/fr/products/appian/reviews)

Appian fournit une automatisation par l'IA pour les travaux critiques. Nous automatisons des processus complexes dans les grandes entreprises et les gouvernements. Notre plateforme est reconnue pour sa fiabilité unique et son échelle. Nous automatisons des processus depuis plus de 25 ans et comprenons les opérations d'entreprise comme personne d'autre. Pour plus d'informations, visitez [www.appian.com](http://www,appian.com?utm_source=g2). [Nasdaq : APPN] RAPPORTS D'ANALYSTES Appian est fier d'être nommé Leader par Gartner pour les technologies d'orchestration et d'automatisation des affaires (BOAT). Accédez au rapport via : https://ap.pn/3d8RYQJ

**Average Rating:** 4.5/5.0

**Total Reviews:** 435

#### How Do G2 Users Rate Appian?

- **Facilité d’utilisation:** 8.7/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 7.2/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 7.7/10 (Category avg: 8.6/10)
- **Développement d’applications:** 6.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Appian?

- **Vendeur:** [Appian](https://www.g2.com/fr/sellers/appian)
- **Site Web de l'entreprise:** www.appian.com
- **Année de fondation:** 1999
- **Emplacement du siège social:** McLean, Virginia
- **Twitter:** @Appian  
16,293 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29b6103da71762f35de9400a7262d6436e056ef562947cc5b3104573a3938392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8088%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,501 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Consultant
- **Top Industries:** Services financiers, Banque
- **Company Size:** 57% Large, 28% Medium

#### What Do G2 Reviewers Say About Appian?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** d'Appian, permettant une transformation rapide des processus métier complexes en applications.
- Les utilisateurs apprécient l' **automatisation efficace** dans Appian, permettant une transformation rapide des processus métier complexes en applications fonctionnelles.
- Les utilisateurs apprécient l' **approche low-code** d'Appian, permettant un développement rapide d'applications commerciales complexes de manière efficace.
- Les utilisateurs louent la **orchestration efficace des processus** dans Appian, améliorant la logique métier par rapport au code standard.
- Les utilisateurs apprécient les **capacités d'IA avant-gardistes** d'Appian, qui améliorent l'innovation et rationalisent le processus de développement.

##### Cons

- Les utilisateurs notent les **fonctionnalités limitées** d'Appian, exprimant le désir d'améliorations essentielles supplémentaires sans coûts supplémentaires.
- Les utilisateurs trouvent que **les coûts de licence d'Appian sont élevés** , ce qui limite leur capacité à adopter la plateforme efficacement.
- Les utilisateurs trouvent qu'Appian a **une flexibilité limitée** pour l'interface utilisateur personnalisée et la logique complexe, ce qui impacte la facilité de développement.
- Les utilisateurs trouvent **la complexité dans la personnalisation** avec Appian, car il peut être difficile de répondre à des besoins commerciaux spécifiques.
- Les utilisateurs trouvent **une personnalisation limitée** dans Appian, surtout pour les interfaces utilisateur complexes et le débogage, ce qui impacte leur expérience de développement.

#### What Are Recent G2 Reviews of Appian?

**["Mise en œuvre et coûts : Grands défis pour Appian"](https://www.g2.com/fr/survey_responses/appian-review-12935187)**

**Rating:** 4.0/5.0 stars

_— Manuel Yeison S._

[Read full review](https://www.g2.com/fr/survey_responses/appian-review-12935187)

**["Rationalisé nos opérations avec la puissance du low-code"](https://www.g2.com/fr/survey_responses/appian-review-12900106)**

**Rating:** 5.0/5.0 stars

_— Alemu J._

[Read full review](https://www.g2.com/fr/survey_responses/appian-review-12900106)

#### What Are G2 Users Discussing About Appian?

- [À quoi sert Appian ?](https://www.g2.com/fr/discussions/what-is-appian-used-for) - 1 comment
- [À quoi sert Appian Workforce Safety ?](https://www.g2.com/fr/discussions/what-is-appian-workforce-safety-used-for)
- [What is Appian Platform in GovCloud used for?](https://www.g2.com/fr/discussions/what-is-appian-platform-in-govcloud-used-for)
- [Is Appian SaaS or PaaS?](https://www.g2.com/fr/discussions/is-appian-saas-or-paas)
- [Quel langage de programmation Appian utilise-t-il ?](https://www.g2.com/fr/discussions/what-programming-language-does-appian-use) - 1 comment

### [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)

Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,056

#### How Do G2 Users Rate Automation Anywhere Agentic Process Automation?

- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **Execution Management:** 9.1/10 (Category avg: 8.6/10)
- **Process Library:** 9.3/10 (Category avg: 8.6/10)
- **Application Development:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Automation Anywhere Agentic Process Automation?

- **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere)
- **Company Website:** www.AutomationAnywhere.com
- **Year Founded:** 2003
- **HQ Location:** San Jose, CA
- **Twitter:** @AutomationAnywh  
55,050 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65bf215f64217ef3b0ed8a101e77a8d2b3eb6923ef8ecde6e5eaa77ae57d698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208639%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,314 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** RPA Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 59% Large, 23% Medium

#### What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Automation Anywhere Agentic Process Automation makes bot development simple and efficient.
- Users love the **ease of automating tasks** with Automation Anywhere, enjoying its intuitive interface and time-saving capabilities.
- Users appreciate the **efficiency** of Automation Anywhere, simplifying automation and enhancing process performance across various applications.
- Users admire the **ease of automation** with Automation Anywhere, enabling non-coders to effortlessly create bots.
- Users appreciate the **intuitive user interface** of Automation Anywhere, enhancing automation ease and efficiency across processes.

##### Cons

- Users find the **pricing model complex and high** , which can be challenging for small teams or individuals.
- Users face a **steep learning curve** with Automation Anywhere, particularly when navigating advanced features and complex workflows.
- Users note the **missing features** in Automation Anywhere, impacting functionality and complicating automation tasks.
- Users frequently face **software bugs** that disrupt automation tasks and lead to frustrating experiences throughout the process.
- Users struggle with **bot issues** like complex UI, debugging challenges, and the steep learning curve for beginners.

#### What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

**["It was a good experience as it was easy to understand and have lots of features like AARI."](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)**

**Rating:** 4.0/5.0 stars

_— Siddharth D._

[Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)

**["Smooth Shift from Traditional RPA to Agentic Automation"](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-13190662)**

**Rating:** 4.0/5.0 stars

_— Nandini J._

[Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-13190662)

#### What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

- [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/automation-anywhere-rpa-robotic-process-automation-what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 1 comment
- [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 3 comments
- [What is Automation Anywhere - RPA | Robotic Process Automation used for?](https://www.g2.com/discussions/what-is-automation-anywhere-rpa-robotic-process-automation-used-for) - 1 comment
- [Can RPA be used for test automation?](https://www.g2.com/discussions/can-rpa-be-used-for-test-automation) - 4 comments, 1 upvote
- [How is RPA different from automation?](https://www.g2.com/discussions/how-is-rpa-different-from-automation)

### [UiPath Task Mining](https://www.g2.com/products/uipath-task-mining/reviews)

UiPath Task Mining enables you to analyze your employees’ desktop activities to determine the best automation and process improvement opportunities​. The product enables you to: - Capture the known: Empower your employees to capture variations of a known task and easily merge these into a comprehensive picture of the existing workflow—for end-to-end analysis and accelerated actionability ​ - Mine the unknown: Record your employees’ desktop activities and leverage AI to gain workforce insights and discover repetitive tasks that are suited for automation and process improvement​ Learn more at https://www.uipath.com/product/task-mining

**Average Rating:** 4.4/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate UiPath Task Mining?

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Execution Management:** 8.6/10 (Category avg: 8.6/10)
- **Process Library:** 8.2/10 (Category avg: 8.6/10)
- **Application Development:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind UiPath Task Mining?

- **Seller:** [UiPath](https://www.g2.com/sellers/uipath)
- **Year Founded:** 2005
- **HQ Location:** New York
- **Twitter:** @UiPath  
108,104 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,134 employees on LinkedIn®
- **Ownership:** NYSE: PATH

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 50% Medium, 30% Large

#### What Do G2 Reviewers Say About UiPath Task Mining?

_AI-generated summary from verified user reviews_

##### Cons

- Users find the **lack of availability on automation cloud dedicated** as a significant barrier to effective implementation.
- Users report that UiPath Task Mining is **not available on automation cloud dedicated** , limiting its accessibility and use.

#### What Are Recent G2 Reviews of UiPath Task Mining?

**["Task Mining Boosts Process Visibility and Efficiency"](https://www.g2.com/survey_responses/uipath-task-mining-review-12817488)**

**Rating:** 4.0/5.0 stars

_— Rakshana R._

[Read full review](https://www.g2.com/survey_responses/uipath-task-mining-review-12817488)

**["UiPath Task Mining - An AI based tool for analyzing user data"](https://www.g2.com/survey_responses/uipath-task-mining-review-9055501)**

**Rating:** 5.0/5.0 stars

_— Manish M._

[Read full review](https://www.g2.com/survey_responses/uipath-task-mining-review-9055501)

### [NewgenONE Digital Transformation Platform](https://www.g2.com/products/newgenone-digital-transformation-platform/reviews)

Transform your business with NewgenONE, an intelligent enterprise orchestration platform, featuring a suite of cutting-edge technologies—from task automation to mission-critical, content-rich applications and advanced workflow orchestration. Effortlessly integrate your existing systems and devices into a seamless ecosystem that ensures personalized, efficient experiences across the board. Build powerful applications at lightning speed with NewgenONE, a completely native low-code platform. Enjoy seamless scalability, robust security, and built-in governance and compliance, all while accelerating automation across your enterprise. Automate thousands of enterprise-wide processes and stay ahead of the competition with rapid, innovative solutions.

**Average Rating:** 4.5/5.0

**Total Reviews:** 89

#### How Do G2 Users Rate NewgenONE Digital Transformation Platform?

- **Ease of Use:** 8.5/10 (Category avg: 8.8/10)
- **Execution Management:** 10.0/10 (Category avg: 8.6/10)
- **Process Library:** 10.0/10 (Category avg: 8.6/10)
- **Application Development:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind NewgenONE Digital Transformation Platform?

- **Seller:** [Newgen](https://www.g2.com/sellers/newgen)
- **Year Founded:** 1992
- **HQ Location:** Mclean, VA
- **Twitter:** @newgensoftware  
3,363 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e523e46dc8f31aedfdfda9e87d9add04cd026eb305945943649ffdd303e02aef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnewgen&secure%5Burl_type%5D=linkedin_company_website)  
5,405 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking, Financial Services
- **Company Size:** 59% Large, 22% Medium

#### What Do G2 Reviewers Say About NewgenONE Digital Transformation Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **comprehensive end-to-end automation** of NewgenONE, making digital transformation effortless and efficient.
- Users praise the **end-to-end automation** of NewgenONE, enhancing efficiency without requiring advanced technical skills.
- Users value the **end-to-end automation** features of NewgenONE, enabling streamlined processes without requiring extensive technical skills.
- Users value the **comprehensive end-to-end automation** of NewgenONE, enabling efficient processes without extensive technical expertise.
- Users value the **low-code, no-code platform** of NewgenONE, facilitating easy access for non-technical users.

##### Cons

- Users frequently face **bug issues** that complicate the setup process and hinder their experience with NewgenONE.
- Users face numerous **bugs** in the NewgenONE platform, causing challenges in setup and overall user experience.
- Users find the **setup process complicated** due to numerous bugs, making initial configurations challenging.
- Users find the **setup process complicated** and report numerous bugs, complicating their initial experience.
- Users find the **difficult configuration** of NewgenONE frustrating, complicating even basic setup tasks.

#### What Are Recent G2 Reviews of NewgenONE Digital Transformation Platform?

**["Powerful Low-Code BPM Platform with Seamless Automation"](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-12033531)**

**Rating:** 4.0/5.0 stars

_— Manu G._

[Read full review](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-12033531)

**["Great value for money!"](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-7777255)**

**Rating:** 5.0/5.0 stars

_— Ganesh K._

[Read full review](https://www.g2.com/survey_responses/newgenone-digital-transformation-platform-review-7777255)

#### What Are G2 Users Discussing About NewgenONE Digital Transformation Platform?

- [What does Enterprise document management system comprise?](https://www.g2.com/discussions/newgenone-what-does-enterprise-document-management-system-comprise)
- [What does Enterprise document management system comprise?](https://www.g2.com/discussions/what-does-enterprise-document-management-system-comprise)
- [What are the benefits of enterprise content management?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-are-the-benefits-of-enterprise-content-management)
- [What are the benefits of enterprise content management?](https://www.g2.com/discussions/what-are-the-benefits-of-enterprise-content-management)
- [What does Enterprise content management involve?](https://www.g2.com/discussions/omnidocs-enterprise-content-management-suite-what-does-enterprise-content-management-involve)

### [Tungsten TotalAgility](https://www.g2.com/products/tungsten-totalagility/reviews)

The Industry’s Only Low‑Code, Integrated, End‑to‑End Intelligent Automation Solution Tungsten TotalAgility is a powerful all-in-one solution that combines document and process intelligence using the industry's leading capture, OCR, and process orchestration technology. Harness the Tungsten Intelligent Automation Platform, Tungsten TotalAgility, to go beyond AI-powered RPA by unlocking document intelligence, connecting disparate systems, and orchestrating human and digital workers to execute and automate workflows across your high-value business processes. • Document Intelligence: Apply cognitive capture and artificial intelligence to unstructured data to  automate and extract information and unlock data insights. • Process Orchestration: Orchestrate digital workflows in collaboration with users, systems , and data. • Connected Systems: Bring together your critical business systems— enterprise applications, legacy systems, mobile, chatbots, and more—across internal and external business processes. :: Successful Organizations Rely on TotalAgility :: Tungsten TotalAgility® streamlines building and deploying intelligent process automation so you can expand human and digital workforce capacity. Receive, execute, route, and report on workflow tasks from a single platform. Why customers choose TotalAgility? • Industry-leading document intelligence: Our intelligent document processing technology processes documents and data with the highest accuracy and speed. • Low-code automation: Powerful tools to build, deploy and accelerate enterprise automation. • End-to-end business process handling: A central intelligent automation platform to handle dynamic tasks, trigger automated rules and deploy on-demand workforce capacity. • Mobile engagement: Deliver enhanced customer experiences across any channel and any device.

**Average Rating:** 4.3/5.0

**Total Reviews:** 42

#### How Do G2 Users Rate Tungsten TotalAgility?

- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Execution Management:** 9.4/10 (Category avg: 8.6/10)
- **Process Library:** 7.8/10 (Category avg: 8.6/10)
- **Application Development:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Tungsten TotalAgility?

- **Seller:** [Tungsten Automation](https://www.g2.com/sellers/tungsten-automation)
- **Year Founded:** 1985
- **HQ Location:** Denver, CO
- **Twitter:** @TungstenAI  
6,445 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03f6061f54daba272dfcd31b6a9209216c8586cd1c869d15e1fa7ed2ed6a3551&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftungstenautomation%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,564 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking, Information Technology and Services
- **Company Size:** 53% Large, 31% Medium

#### What Are Recent G2 Reviews of Tungsten TotalAgility?

**["Automation with Kofax KTA"](https://www.g2.com/survey_responses/tungsten-totalagility-review-8206333)**

**Rating:** 4.5/5.0 stars

_— Shahir A._

[Read full review](https://www.g2.com/survey_responses/tungsten-totalagility-review-8206333)

**["Worked with KOFAX for Helba Investment project where extracted hand written data."](https://www.g2.com/survey_responses/tungsten-totalagility-review-9416972)**

**Rating:** 4.5/5.0 stars

_— Dipen P._

[Read full review](https://www.g2.com/survey_responses/tungsten-totalagility-review-9416972)

#### What Are G2 Users Discussing About Tungsten TotalAgility?

- [What is Kofax Transformation Module?](https://www.g2.com/discussions/what-is-kofax-transformation-module)
- [What is the Kofax system?](https://www.g2.com/discussions/what-is-the-kofax-system)
- [What is the use of Kofax?](https://www.g2.com/discussions/what-is-the-use-of-kofax)
- [What is Kofax TotalAgility?](https://www.g2.com/discussions/what-is-kofax-totalagility) - 1 comment

### [UiPath Process Mining](https://www.g2.com/fr/products/uipath-uipath-process-mining/reviews)

UiPath Process Mining est une solution de Process Mining qui transforme les données de vos systèmes informatiques en tableaux de bord interactifs visuels, vous permettant de voir les diminutions de valeur existantes, les goulets d'étranglement et les divergences, ainsi que de comprendre les causes profondes et les risques possibles.

**Average Rating:** 4.5/5.0

**Total Reviews:** 73

#### How Do G2 Users Rate UiPath Process Mining?

- **Facilité d’utilisation:** 8.0/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 8.0/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 8.3/10 (Category avg: 8.6/10)
- **Développement d’applications:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind UiPath Process Mining?

- **Vendeur:** [UiPath](https://www.g2.com/fr/sellers/uipath)
- **Année de fondation:** 2005
- **Emplacement du siège social:** New York
- **Twitter:** @UiPath  
108,104 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,134 employés sur LinkedIn®
- **Propriété:** NYSE: PATH

#### Who Uses This Product?

- **Who Uses This:** Ingénieur Logiciel Senior, Développeur RPA
- **Top Industries:** Technologie de l'information et services, Logiciels informatiques
- **Company Size:** 40% Large, 35% Small

#### What Do G2 Reviewers Say About UiPath Process Mining?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de UiPath Process Mining, le trouvant convivial et efficace pour leurs tâches.
- Les utilisateurs apprécient **l'analyse détaillée des opportunités d'automatisation** fournie par UiPath Process Mining pour une efficacité accrue.
- Les utilisateurs louent le **excellent support client** de UiPath Process Mining, améliorant ainsi leur expérience globale et leur satisfaction.
- Les utilisateurs apprécient les **intégrations faciles** de UiPath Process Mining, facilitant la connexion et l'utilisation des données sans heurts.
- Les utilisateurs apprécient la **facilité d'intégration des données** avec UiPath Process Mining, améliorant ainsi leur expérience globale et leur productivité.

##### Cons

- Les utilisateurs rencontrent des défis avec la **complexité** de UiPath Process Mining, ce qui impacte les résultats et l'intégration fluide.
- Les utilisateurs trouvent l' **interface utilisateur complexe** de UiPath Process Mining déroutante, soulignant le besoin de fonctionnalités plus intuitives.
- Les utilisateurs rencontrent des **défis d'installation difficiles** avec UiPath Process Mining, compliquant considérablement le processus d'intégration.
- Les utilisateurs trouvent que **des ressources insuffisantes** rendent l'analyse des données difficile, ce qui impacte leur expérience globale avec UiPath Process Mining.
- Les utilisateurs trouvent que le **manque de fonctionnalités** dans UiPath Process Mining limite son utilité et son efficacité globale.

#### What Are Recent G2 Reviews of UiPath Process Mining?

**["Analyse efficace des causes profondes, nécessite un meilleur suivi de la production"](https://www.g2.com/fr/survey_responses/uipath-process-mining-review-12958766)**

**Rating:** 4.0/5.0 stars

_— Sameer Ahmed S._

[Read full review](https://www.g2.com/fr/survey_responses/uipath-process-mining-review-12958766)

**["Bon pour le suivi des processus, mais la gestion des données brutes peut s'améliorer."](https://www.g2.com/fr/survey_responses/uipath-process-mining-review-12929452)**

**Rating:** 4.0/5.0 stars

_— Arpit P._

[Read full review](https://www.g2.com/fr/survey_responses/uipath-process-mining-review-12929452)

#### What Are G2 Users Discussing About UiPath Process Mining?

- [Qu'est-ce que le process mining dans la RPA ?](https://www.g2.com/fr/discussions/what-is-process-mining-in-rpa) - 1 comment
- [Comment fonctionne le process mining ?](https://www.g2.com/fr/discussions/how-does-process-mining-work) - 1 comment
- [What are the three main process mining techniques?](https://www.g2.com/fr/discussions/what-are-the-three-main-process-mining-techniques) - 1 comment
- [Qu'est-ce que le logiciel de mining de processus ?](https://www.g2.com/fr/discussions/what-is-process-mining-software) - 1 comment

### [ARIS](https://www.g2.com/fr/products/aris-aris/reviews)

Alors que les entreprises adoptent l'IA agentique, elles font face à un défi crucial : déployer des systèmes autonomes à la fois puissants et dignes de confiance. ARIS est la solution. ARIS est la plateforme d'intelligence des processus sur laquelle les entreprises comptent pour comprendre, déployer et gouverner l'IA agentique. En unifiant la gestion des processus métier et le Process Mining, nous fournissons aux agents IA le contexte des processus dont ils ont besoin pour fonctionner efficacement : agir dans le cadre de processus métier définis, des exigences réglementaires et des garde-fous de l'entreprise, plutôt que de deviner comment l'entreprise fonctionne réellement. Les agents IA seuls manquent de la logique métier pour comprendre les entreprises et les processus qu'ils sont censés automatiser. ARIS comble cette lacune, associant plus de 30 ans d'expertise en processus à l'IA moderne pour vous aider à libérer la productivité et l'innovation tout en maintenant la transparence, la responsabilité et la résilience opérationnelle. Cela commence par un jumeau numérique gouverné de votre organisation : processus, rôles, règles, contrôles et systèmes réunis en une seule fondation de confiance. À partir de là, le Process Mining connecte cette fondation aux données d'exécution réelles, montrant comment le travail circule réellement à travers les systèmes, les personnes et les agents, plutôt que comment il a été initialement documenté. Cette combinaison vous donne une image vivante et précise sur laquelle construire, au lieu d'un modèle statique qui devient obsolète dès que les opérations changent. De la découverte des processus au déploiement, en passant par la surveillance et la gouvernance, ARIS donne à toute votre organisation l'intelligence nécessaire pour transformer les opérations, atténuer les risques et anticiper les exigences de conformité. Nous travaillons aux côtés de partenaires en IA et en recherche pour continuer à repousser les limites du possible avec l'IA générative et agentique sur cette fondation de processus. Reconnu par Gartner et Forrester comme un leader en intelligence des processus et en Process Mining, ARIS est approuvé par des milliers d'entreprises dans les secteurs de la finance, de la fabrication, de l'énergie, des services publics et au-delà - les aidant à adopter l'IA agentique avec confiance plutôt que par tâtonnements.

**Average Rating:** 4.3/5.0

**Total Reviews:** 161

#### How Do G2 Users Rate ARIS?

- **Facilité d’utilisation:** 8.4/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 8.1/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 8.0/10 (Category avg: 8.6/10)
- **Développement d’applications:** 7.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind ARIS?

- **Vendeur:** [ARIS](https://www.g2.com/fr/sellers/aris)
- **Site Web de l'entreprise:** aris.com
- **Année de fondation:** 2024
- **Emplacement du siège social:** Saarbrücken, Saarland
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd5543528ef7f3e534f4aeac52726d3ac7dbf3e5bf2f508a43c61a0314d7682b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faris-community%2F&secure%5Burl_type%5D=linkedin_company_website)  
386 employés sur LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Technologie de l'information et services, Banque
- **Company Size:** 53% Large, 29% Medium

#### What Do G2 Reviewers Say About ARIS?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que la **facilité d'apprentissage** avec ARIS est bénéfique, appréciant ses fonctionnalités intuitives et ses conseils utiles.
- Les utilisateurs trouvent qu'ARIS est **facile à utiliser** , bénéficiant d'une configuration simple et de fonctionnalités utiles pour les utilisateurs sans code.
- Les utilisateurs apprécient l' **efficacité** d'ARIS pour simplifier le chargement des données, la configuration et l'administration des utilisateurs, ce qui permet de gagner du temps sur les projets.
- Les utilisateurs apprécient les **capacités low code** d'ARIS, permettant une configuration facile et une gestion de projet efficace sans compétences en codage.
- Les utilisateurs apprécient l' **approche sans codage** d'ARIS, bénéficiant d'une installation facile et d'une configuration rapide.

##### Cons

- Les utilisateurs trouvent les **bugs perturbateurs** , compliquant la gestion des données et entraînant des incohérences dans les métriques et les rapports.
- Les utilisateurs trouvent la **complexité** d'ARIS difficile, surtout dans des tâches comme la réécriture de données et l'application de filtres.
- Les utilisateurs trouvent les **processus complexes** dans ARIS difficiles, surtout pour la gestion des données et les fonctionnalités d'interconnexion.
- Les utilisateurs trouvent qu'ARIS **manque de fonctionnalités** telles que la gestion intuitive des données et des métriques cohérentes à travers les rapports.
- Les utilisateurs trouvent la **gestion des processus peu intuitive** , ce qui entraîne des difficultés dans la gestion des données et des métriques incohérentes.

#### What Are Recent G2 Reviews of ARIS?

**["Modélisation et analyse de processus puissantes pour des flux de travail clairs et standardisés"](https://www.g2.com/fr/survey_responses/aris-review-12701748)**

**Rating:** 4.5/5.0 stars

_— Atharva P._

[Read full review](https://www.g2.com/fr/survey_responses/aris-review-12701748)

**["ARIS est numéro un"](https://www.g2.com/fr/survey_responses/aris-review-9881309)**

**Rating:** 5.0/5.0 stars

_— Daniel O._

[Read full review](https://www.g2.com/fr/survey_responses/aris-review-9881309)

#### What Are G2 Users Discussing About ARIS?

- [Is Aris a BPM?](https://www.g2.com/fr/discussions/is-aris-a-bpm) - 1 upvote
- [What is ARIS PPM?](https://www.g2.com/fr/discussions/what-is-aris-ppm)
- [What is process mining software?](https://www.g2.com/fr/discussions/aris-process-mining-what-is-process-mining-software)
- [What is ARIS software used for?](https://www.g2.com/fr/discussions/what-is-aris-software-used-for)

### [PIX RPA](https://www.g2.com/fr/products/pix-rpa/reviews)

PIX RPA est une plateforme d'automatisation intelligente qui combine RPA, IA et BPM pour aider les entreprises à automatiser les processus, améliorer l'efficacité et développer les opérations. Avantages de la plateforme PIX RPA : - IDP intégré pour l'automatisation intelligente des documents ; - Plateforme prête pour l'entreprise avec une évolutivité robuste ; - Cadre PROM pour une modélisation de processus flexible ; - Support AI intégré pour une prise de décision plus intelligente ; - Orchestration centralisée avec des outils BPM ; - Compatibilité multi-plateforme pour des systèmes divers. Composants de la plateforme PIX : - PIX Studio : Outil pour créer et concevoir des robots logiciels ; - PIX Robot : Module d'exécution qui exécute des algorithmes automatisés ; - PIX Master (sur site et cloud) : Console d'administration pour gérer plusieurs robots et processus ; - PIX Runner : Application pour exécuter et faire fonctionner des robots sur l'appareil d'un utilisateur ; - PIX Converter : Outil pour la migration automatisée des projets UiPath vers PIX RPA ; - Module d'analyse PIX : Un nouveau composant qui permet la surveillance en temps réel des résultats de l'automatisation et l'évaluation de l'impact de la mise en œuvre de PIX RPA grâce à des visualisations de données avancées et des informations sur les performances ; - Module intelligent PIX : Add-on intelligent qui améliore les capacités d'automatisation grâce à la prise de décision pilotée par l'IA, l'optimisation adaptative des processus et l'analyse prédictive. Principaux avantages : - Vitesse d'automatisation plus rapide que les méthodes traditionnelles ; - Exécution de processus accélérée avec une qualité améliorée ; - Conformité renforcée et réduction des risques opérationnels ; - Satisfaction accrue des employés grâce à l'automatisation des tâches ; - Retour sur investissement rapide avec une automatisation évolutive et intelligente.

**Average Rating:** 4.8/5.0

**Total Reviews:** 233

#### How Do G2 Users Rate PIX RPA?

- **Facilité d’utilisation:** 9.1/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 8.9/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 8.3/10 (Category avg: 8.6/10)
- **Développement d’applications:** 9.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind PIX RPA?

- **Vendeur:** [PIX Robotics](https://www.g2.com/fr/sellers/pix-robotics)
- **Année de fondation:** 2018
- **Emplacement du siège social:** Dubai, AE
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=918d755727751bea8895ec988d82c47819d7f3a5b29dd801539e6b208a92d3e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpix-rpa-platform%2F&secure%5Burl_type%5D=linkedin_company_website)  
69 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Développeur, Étudiant
- **Top Industries:** Logiciels informatiques, Technologie de l'information et services
- **Company Size:** 68% Small, 19% Medium

#### What Do G2 Reviewers Say About PIX RPA?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de PIX RPA, trouvant son interface intuitive et son processus d'installation très abordables.
- Les utilisateurs apprécient l' **automatisation sans effort** de PIX RPA, améliorant l'efficacité des tâches quotidiennes grâce à une orientation et une configuration intuitives.
- Les utilisateurs louent la **conception intuitive** de PIX RPA, soulignant sa facilité d'utilisation et ses capacités de création rapide de bots.
- Les utilisateurs apprécient l' **interface conviviale** de PIX RPA, la trouvant visuellement attrayante et facile à naviguer et à installer.
- Les utilisateurs apprécient l' **éditeur visuel intuitif et les capacités d'IA** de PIX RPA, facilitant la création rapide et polyvalente de bots.

##### Cons

- Les utilisateurs notent **des fonctionnalités manquantes** , en particulier dans les fonctionnalités avancées de l'IA et les options de personnalisation pour la robotique complexe.
- Les utilisateurs rencontrent des **problèmes d'intégration** avec PIX RPA, notant un support limité pour divers modèles d'IA et fonctionnalités.
- Les utilisateurs notent les **fonctionnalités limitées** de PIX RPA, en particulier en ce qui concerne l'intégration de l'IA et le manque de fonctionnalités avancées.
- Les utilisateurs notent les **fonctionnalités limitées** de PIX RPA, en particulier dans les capacités avancées d'IA et les intégrations de modèles.
- Les utilisateurs trouvent la **courbe d'apprentissage difficile** de PIX RPA difficile, surtout lorsqu'ils viennent d'un autre contexte de programmation.

#### What Are Recent G2 Reviews of PIX RPA?

**["Interface Amicale et Efficace pour Automatiser des Processus Complexes"](https://www.g2.com/fr/survey_responses/pix-rpa-review-12553796)**

**Rating:** 5.0/5.0 stars

_— David A._

[Read full review](https://www.g2.com/fr/survey_responses/pix-rpa-review-12553796)

**["Intuitif, mais avec une marge d'amélioration en puissance et accessibilité"](https://www.g2.com/fr/survey_responses/pix-rpa-review-12387264)**

**Rating:** 4.5/5.0 stars

_— yulie g._

[Read full review](https://www.g2.com/fr/survey_responses/pix-rpa-review-12387264)

### [Apromore](https://www.g2.com/fr/products/apromore/reviews)

Apromore de Salesforce : Intelligence des processus de pointe et amélioration des processus métier pilotée par l'IA Technologie de pointe Apromore de Salesforce est le fruit de plus d'une décennie de recherche avancée en exploration et intelligence des processus, utilisant l'IA agentique pour offrir des insights inégalés sur les processus métier. Développé en collaboration avec l'Université de Melbourne et des laboratoires de recherche mondiaux de premier plan, Apromore dispose de certains des algorithmes d'exploration de processus les plus sophistiqués disponibles aujourd'hui. Notre plateforme permet aux organisations de découvrir sans effort les inefficacités, les violations de conformité et les opportunités d'amélioration à travers l'ensemble de leur opération. Performance de niveau entreprise Apromore est approuvé par des leaders de l'industrie dans des secteurs tels que la finance, la santé, la gestion des services informatiques et la fabrication. Notre plateforme robuste prend en charge l'ensemble des fonctionnalités d'exploration de processus, y compris la découverte automatisée de processus, la vérification de conformité, l'analyse de performance et la simulation. Que vous soyez dans la banque, l'assurance ou la logistique, Apromore vous permet d'optimiser les opérations, de réduire les coûts et d'améliorer l'expérience client. Jumeau de processus intelligent Apromore va au-delà de l'exploration de processus traditionnelle en intégrant des capacités pilotées par l'IA qui transforment la gestion des processus métier. Notre plateforme introduit le concept de Jumeau de Processus Intelligent, permettant aux organisations de simuler des changements, de surveiller les opérations en cours en temps réel et de prédire les problèmes potentiels avant qu'ils ne surviennent. Cette approche proactive aide les entreprises à rester en avance dans un environnement en évolution rapide. Tarification flexible Apromore propose un modèle de tarification simple basé sur la capacité qui s'adapte à vos besoins. Sans limitations sur le nombre de processus analysés ou de comptes utilisateurs créés, notre structure de tarification est conçue pour soutenir les organisations de toutes tailles, garantissant une valeur maximale et une flexibilité. Sans code, facile à utiliser Notre plateforme est conçue avec une interface sans code, la rendant accessible aux utilisateurs de toute l'organisation, quel que soit leur niveau d'expertise technique. L'interface intuitive d'Apromore assure un déploiement rapide et un retour sur investissement rapide, permettant aux équipes de se concentrer sur les insights plutôt que sur la complexité de l'outil. Insights pilotés par l'IA Avec des fonctionnalités telles que l'optimisation prédictive et prescriptive des processus, Apromore vous aide non seulement à comprendre vos processus actuels, mais fournit également des recommandations exploitables pour des améliorations futures. Les capacités d'IA de notre plateforme garantissent que vous ne réagissez pas seulement aux problèmes, mais améliorez proactivement vos opérations. Pour plus d'informations, visitez www.apromore.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Apromore?

- **Facilité d’utilisation:** 8.6/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 8.9/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 7.4/10 (Category avg: 8.6/10)
- **Développement d’applications:** 7.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Apromore?

- **Vendeur:** [Apromore from Salesforce](https://www.g2.com/fr/sellers/apromore-from-salesforce)
- **Site Web de l'entreprise:** www.apromore.com
- **Année de fondation:** 2019
- **Emplacement du siège social:** Melbourne, Victoria
- **Twitter:** @apromore\_bpm  
742 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9157b5f321010821ea8922eaf6b8640bd13389cd30ba03e6186ea9eb606dc523&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapromore%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employés sur LinkedIn®

#### Who Uses This Product?

- **Company Size:** 41% Large, 34% Medium

#### What Do G2 Reviewers Say About Apromore?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient l' **interface conviviale** d'Apromore, permettant une navigation fluide et des aperçus rapides pour tous les utilisateurs.
- Les utilisateurs apprécient l' **interface conviviale** d'Apromore, permettant une navigation facile et des aperçus rapides pour l'amélioration des processus.
- Les utilisateurs apprécient la **conception de visualisation conviviale** d'Apromore, louant sa clarté et la facilité de compréhension des insights de données.
- Les utilisateurs apprécient l' **efficacité** d'Apromore, qui fournit des résultats rapides et soutient la prise de décision basée sur les données de manière transparente.
- Les utilisateurs apprécient l' **interface conviviale et les analyses puissantes** d'Apromore, permettant une cartographie efficace des processus et des améliorations commerciales perspicaces.

##### Cons

- Les utilisateurs estiment qu'Apromore **manque de fonctionnalités** telles que l'automatisation, rendant la navigation et les analyses avancées difficiles.
- Les utilisateurs trouvent l' **interface utilisateur complexe** difficile en raison des étapes lourdes pour appliquer des filtres et des fonctionnalités avancées.
- Les utilisateurs sont confrontés à une **courbe d'apprentissage abrupte** pour l'analyse avancée dans Apromore, ce qui entrave l'utilisabilité pour les personnes non techniques.
- Les utilisateurs rencontrent des **difficultés d'automatisation** avec Apromore en raison de ses capacités avancées limitées et de ses options d'intégration.
- Les utilisateurs rencontrent des défis avec des **processus complexes** , trouvant les analyses non réactives et les applications de filtres lourdes.

#### What Are Recent G2 Reviews of Apromore?

**["Outil de simulation et de mining de processus bien équilibré avec un assistant GenAI qui fonctionne"](https://www.g2.com/fr/survey_responses/apromore-review-11452539)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Technologie de l'information et services_

[Read full review](https://www.g2.com/fr/survey_responses/apromore-review-11452539)

**["Excellent outil de Process Mining : Intuitif, puissant et flexible"](https://www.g2.com/fr/survey_responses/apromore-review-11467041)**

**Rating:** 4.0/5.0 stars

_— Utilisateur vérifié à Logistique et chaîne d'approvisionnement_

[Read full review](https://www.g2.com/fr/survey_responses/apromore-review-11467041)

#### What Are G2 Users Discussing About Apromore?

- [À quoi sert Apromore ?](https://www.g2.com/fr/discussions/what-is-apromore-used-for)

### [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/fr/products/ss-c-blue-prism-intelligent-automation-platform/reviews)

La plateforme d'automatisation intelligente (IAP) de SS&C Blue Prism connecte une main-d'œuvre unifiée de personnes et de ressources numériques avec des systèmes, des outils cognitifs, des applications et des technologies, y compris un écosystème d'automatisations prêtes à l'emploi. La combinaison de ces technologies d'automatisation, y compris la gestion des processus métier, l'automatisation des processus robotiques et l'intelligence artificielle, automatise les processus métier et rationalise la prise de décision à travers les organisations. Une main-d'œuvre numérique augmente l'efficacité des processus, réduit les coûts d'exploitation et rend des millions d'heures au personnel pour se concentrer sur un travail à plus forte valeur ajoutée. L'automatisation intelligente élimine le travail fastidieux et manuel, améliorant considérablement l'efficacité et augmentant la satisfaction des employés avec des voies de croissance professionnelle. Implémentée à grande échelle, le potentiel de l'automatisation intelligente est libéré et offre une valeur commerciale transformationnelle en aidant les organisations à unifier leur main-d'œuvre, transformant les parcours et se déployant à l'échelle de l'entreprise.

**Average Rating:** 4.5/5.0

**Total Reviews:** 347

#### How Do G2 Users Rate SS&C Blue Prism Intelligent Automation Platform?

- **Facilité d’utilisation:** 8.9/10 (Category avg: 8.8/10)
- **Gestion de l’exécution:** 9.3/10 (Category avg: 8.6/10)
- **Bibliothèque de processus:** 9.0/10 (Category avg: 8.6/10)
- **Développement d’applications:** 8.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind SS&C Blue Prism Intelligent Automation Platform?

- **Vendeur:** [SS&C Blue Prism](https://www.g2.com/fr/sellers/ss-c-blue-prism)
- **Année de fondation:** 2001
- **Emplacement du siège social:** Windsor, CT
- **Twitter:** @SSCTechnologies  
4,796 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9bc097453fa71cdbd909592281401f7ffa6ced0c7a148bf94152cd59902bc235&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fblue-prism-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,046 employés sur LinkedIn®
- **Propriété:** NASDAQ: SSNC

#### Who Uses This Product?

- **Who Uses This:** Développeur RPA, Ingénieur logiciel
- **Top Industries:** Technologie de l'information et services, Logiciels informatiques
- **Company Size:** 55% Large, 27% Medium

#### What Do G2 Reviewers Say About SS&C Blue Prism Intelligent Automation Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de SS&C Blue Prism, permettant une personnalisation sans effort et un débogage en temps réel.
- Les utilisateurs trouvent que SS&C Blue Prism est **exceptionnellement facile pour automatiser les tâches** , rationalisant les opérations et améliorant la productivité.
- Les utilisateurs soulignent la **facilité de mise en œuvre de l'automatisation** avec SS&C Blue Prism, permettant une mise à l'échelle rapide et un fonctionnement efficace.
- Les utilisateurs apprécient l' **efficacité** de SS&C Blue Prism, rationalisant la comptabilité et améliorant la productivité pour diverses tâches.
- Les utilisateurs apprécient l' **interface conviviale et les puissantes capacités d'automatisation** de SS&C Blue Prism pour une efficacité accrue.

##### Cons

- Les utilisateurs trouvent que la **pour SS&C Blue Prism, citant des difficultés dans la configuration et des ressources de formation inadéquates.**
- Les utilisateurs estiment que la plateforme manque d' **exemples d'automatisation et de fonctionnalités améliorées** , rendant l'apprentissage et l'utilisation difficiles.
- Les utilisateurs trouvent que la **complexité de la planification avancée** et l'apprentissage de Blue Prism sont difficiles, ce qui complique leurs efforts d'automatisation.
- Les utilisateurs trouvent que les **coûts élevés** de SS&C Blue Prism sont un obstacle important pour les petites entreprises.
- Les utilisateurs rencontrent des **problèmes d'intégration** avec les navigateurs, ce qui entraîne une RPA non réactive et nécessite des vérifications manuelles pour corriger l'intégration du bot.

#### What Are Recent G2 Reviews of SS&C Blue Prism Intelligent Automation Platform?

**["Examen de Blueprism"](https://www.g2.com/fr/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)**

**Rating:** 5.0/5.0 stars

_— Van Judhel C._

[Read full review](https://www.g2.com/fr/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-2332027)

**["Facile à comprendre et à obtenir les bases."](https://www.g2.com/fr/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)**

**Rating:** 4.5/5.0 stars

_— Napoleon R._

[Read full review](https://www.g2.com/fr/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9846409)

#### What Are G2 Users Discussing About SS&C Blue Prism Intelligent Automation Platform?

- [What is blue prism certification?](https://www.g2.com/fr/discussions/what-is-blue-prism-certification)
- [Blue Prism est-il bon ?](https://www.g2.com/fr/discussions/is-blue-prism-good) - 2 comments
- [Qu'est-ce que l'architecture de Blue Prism ?](https://www.g2.com/fr/discussions/what-is-blue-prism-architecture) - 2 comments
- [Blue Prism nécessite-t-il du codage ?](https://www.g2.com/fr/discussions/does-blue-prism-require-coding) - 1 comment, 1 upvote

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Spotlight Categories

[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)

[Business Process Management Software](https://www.g2.com/categories/business-process-management)

[Expense Management Software](https://www.g2.com/categories/expense-management)

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Similar Categories

- [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps)
- [Business Process Management](/categories/business-process-management)
- [Business Process Simulation](/categories/business-process-simulation)
- [Decision Management Platforms](/categories/decision-management-platforms)

- [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa)
- [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp)
- [Other Process Automation](/categories/other-process-automation)
- [Process Orchestration](/categories/process-orchestration)

- [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa)
- [Workflow Management](/categories/workflow-management)

[Browse Process Mining Themes](/categories/process-mining-tools/themes)

 ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry")
BB

Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)

Updated October 3, 2024

Process mining tools monitor event logs to recognize how a company’s employees perform business and IT processes. Process mining solutions provide visibility into current processes and the vulnerabilities or gaps within those processes. From there, it enables users to create data-driven improvements based on how these processes are conducted. These tools deliver conformance checking to ensure processes are carried out properly and alert users where steps are being missed or skipped down to the exact employee. With the assistance of machine learning, some process mining software may provide proactive, actionable insights to assist in data-driven decision making and process improvement.

Process mining software can help operations professionals recognize how business processes are carried out in practice and not just in theory. By better understanding how employees or IT systems are performing, IT project managers and operations teams can develop and automate necessary workflows. If a company is using [business process management software](https://www.g2crowd.com/categories/business-process-management), process mining can provide insight into the performance of prebuilt workflows. In addition, users can discover areas where they may be able to automate such processes with the help of [robotic process automation software](https://www.g2crowd.com/categories/robotic-process-automation-rpa). In this category, some of the solutions are focused solely on process mining, whereas others have process mining as a component of their broader platform offerings.

Many process mining tools can integrate with various software, such as [ERP systems](https://www.g2crowd.com/categories/erp-systems), [CRM software](https://www.g2crowd.com/categories/crm), and [supply chain suites](https://www.g2crowd.com/categories/supply-chain-suites), among many others and are built to fit into a company’s existing IT architecture.

To qualify for inclusion in the Process Mining category, a product must:

- Track event logs to discover actual business processes
- Perform conformance checks to identify inconsistencies or abnormalities in business processes
- Provide organizational insights into which employees are deviating from the norm
- Integrate with existing business software and IT infrastructure

Top Tools at a Glance

| 

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Microsoft 365-native workflow bottleneck discovery

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User Review

"Efficient and easy-to-implement automation"

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| 

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End-to-end process mining with execution intelligence

 | 

User Review

"A complete toolset to build a real digital twin of the organization"

 |
| 

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End-to-end process discovery with agentic automation

 | 

User Review

"Extending RPA Capabilities with Agentic AI"

 |
| 

 | 

End-to-end process bottleneck and automation discovery

 | 

User Review

"My experience with ibm process mining"

 |
| 

 | 

Visual BPMN process discovery and workflow automation

 | 

User Review

"Bizagi Bridges Business and IT with Powerful BPMN 2.0 Low-Code Automation"

 |
| 

 | 

End-to-end process discovery with low-code automation

 | 

User Review

"Streamlined Our Operations with Low-Code Power"

 |
| 

 | 

End-to-end process discovery with agentic automation

 | 

User Review

"It was a good experience as it was easy to understand and have lots of features like AARI."

 |
| 

 | 

Desktop activity capture for automation discovery

 | 

User Review

"UiPath Task Mining - An AI based tool for analyzing user data"

 |
| 

 | 

Document-centric workflow automation with low-code BPM

 | 

User Review

"Powerful Low-Code BPM Platform with Seamless Automation"

 |
| 

 | 

End-to-end document capture and process orchestration

 | 

User Review

"Automation with Kofax KTA"

 |

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Show More

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## How Do You Choose the Right Process Mining Tools?

### What You Should Know About Process Mining Tools

### What are Process Mining Tools?

At its core, process mining tools help businesses get a grasp of their processes to better understand what they are and how they are performing. When one digs into the roots of any given business, the underlying structures will often be supported by processes or the workflows and business functions that underpin operations. Processes are the steps and tasks taken to get a job done. The best processes are easily repeatable and well-documented. However, it is not always easy to get a handle on all the processes going on, as they can be distributed across individuals, teams, and systems. This is where process mining software comes in. This software can help businesses determine how to optimize their processes through automation or by making these processes more efficient. Process mining tools analyze logs from various business systems, such as [CRM](https://www.g2.com/categories/crm), [ERP](https://www.g2.com/categories/erp), and [purchasing software](https://www.g2.com/categories/purchasing). From there, business leaders can make informed, data-driven decisions about their processes and workflows.

Processes can quickly get out of hand. For example, one person might input data about a customer in a CRM, another might port that data out into financial software, and yet another colleague might analyze that data to derive insights. With process mining software implemented, businesses can get visibility into how the various disparate tasks combine into processes and how well they work together.

Traditionally, process mining tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, process mining software is an easy solution. However, small businesses can also reap the benefits of RPA technology, as they have processes as well.

#### What Types of Process Mining Tools Exist?

**Process discovery**

Process mining software can focus on process discovery. These tools are simpler and allow for an overview of processes. Some, however, use more advanced techniques, like artificial intelligence, to discover and group together processes.

**Conformance checking**

Conformance checking is a process mining method used to check compliance. It compares event logs or an actual process with the existing reference model, or target model, for that process. This technique determines whether the actual process corresponds to the target process.

**Process reengineering**

Process reengineering involves changing the process model. It includes redesigning core business processes to dramatically improve productivity, cycle times, and quality. These tools focus on the analysis and design of workflows and processes.

### What are the Common Features of Process Mining Tools?

The following are some core features within process mining solutions that can help users in many ways:

**Process management:** For the software to process processes, robust integration capabilities with business tools, such as CRM and ERP software, are critical. This software can allow users to access and understand different processes based on their roles. This will give users the ability to find bottlenecks and identify gaps between how things should be and how they are in reality.

**Process analysis:** Management is the first step, and analysis is the second. Process mining tools allow users to conduct real-time process analysis, giving them process notation capabilities and the ability to define business entities and responsibilities for given processes.

**Automation:** Automation is not the only goal of process mining, but it often is the result. Many of these tools integrate with RPA technology, either natively or via third-party integrations. Some of them allow customers, partners, and third-party developers to create applications on top of business processes.

### What are the Benefits of Process Mining Tools?

A few benefits of process mining platforms are mentioned below:

**Discovery:** The proliferation of systems and applications can lead to the proliferation of confusion, but it need not be so. Process mining can help discovery processes by analyzing log data produced by applications. This software could integrate with CRM software, for example, to help one get a better sense of how efficient and effective a business’ customer relationship management is. The power of this technology is that it can integrate with a host of different types of tools and, as such, can give a bird's-eye view of all processes and how they work together.

**Monitoring:** Once processes have been discovered, the real work can begin. Process mining systems can provide an end-to-end view of processes across the business from a host of different applications and systems. This view can show which processes are taking up the most time and resources, whether that be financial output or human capital.

**Optimization:** Viewing processes is not a goal in and of itself. The point and purpose of monitoring processes is to optimize them. This can take the form of automation (through robotic process automation (RPA) software, for example) or ensuring that the humans involved can reach their full potential. 

### Who Uses Process Mining Tools?

**Sales leaders:** Lead-to-order processes can take a long time, increasing the payback time of marketing investments. Companies can uncover the reasons behind this issue and take action to reduce sales cycle time.

**IT professionals:** IT systems may not provide the correct solution on their first try. Process mining tools can produce data-driven insights to increase the first-time resolution rate.

**Finance officers:** Mistakes and manual interventions in purchase-to-pay processes increase lead time. Process mining can help companies find compatible areas of automation.

### What are the Alternatives to Process Mining Tools?

Alternatives to process mining tools can replace this type of software, either partially or completely:

[Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa): RPA software solutions sometimes have process mining capabilities baked in. Therefore, businesses that already implement RPA bots should first check if they have process mining features.

#### Software Related to Process Mining Tools

Related solutions that can be used together with process mining software include:

[Business process management (BPM) software](https://www.g2.com/categories/business-process-management) **:** A business can implement both process mining software and business process management (BPM) software simultaneously to perform different functions of process automation. However, a business might also decide to go with one or the other. BPM software, which has been around for some time, is used to analyze processes at a very high level, while process mining tools go into more granular detail. 

[Business process simulation software](https://www.g2.com/categories/business-process-simulation) **:** Similar to process mining, business process simulation software allows businesses to assess business processes. This software provides more robust tools for simulating these processes and focuses on testing and validating what-if scenarios. It provides tools for creating models as well as visualizing the models and outcomes. It is typically used by executives, managers, and external consultants looking to get a better understanding of a company’s business processes. 

### Challenges with Process Mining Tools

Software solutions can come with their own set of challenges. It must always be kept in mind that process mining, like any other digital transformation or automation-related solution, is not a magic bullet. Therefore, users must keep these pitfalls and issues in mind:

**Integrations:** One concern that users of process mining software should be aware of is the type of software that process mining tools can integrate with to automate processes. Often, companies will deploy process mining tools on top of ERP systems, contact center infrastructure tools, or accounting software, among many other types of software. If the software that a business is hoping to automate processes within is not compatible with the process mining tool of their choice, then there is no point in purchasing that specific product. 

**Compatibility** : Buyers should go as far as to ensure that the process mining solution can run on either Windows or macOS or any other operating system they may run at their business. Most process mining tools are platform agnostic and can work across many different software vendors; however, it is always best to double-check when buying the software.

**Unexpected costs:** Just as with any software, it is essential to consider all the potential costs involved. With process mining software, users might discover that they end up spending more than they thought they would.

### Which Companies Should Buy Process Mining Tools?

Each industry can benefit in some way from process mining software and implementing an automation strategy. Here are a couple of industry examples where the benefits of process mining are paying off:

**Healthcare:** Shifts at the hospital can be mentally and physically draining, and the last thing a med tech needs is to stay up on repetitive, low-priority tasks. Process mining software can help healthcare leaders take account of processes and ensure that processes are optimized or automated as needed.

**Telecommunications:** Telecommunications companies are always looking to improve their processes and bring the best and fastest services to their customers. Process mining can help them better understand their processes.

### How to Buy Process Mining Tools

#### Requirements Gathering (RFI/RFP) for Process Mining Software 

When looking to deploy a process mining solution, it is crucial to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase its first process mining software, or wherever a business is in its buying process, g2.com can help select the best option. As mentioned above, buyers should also consider the related and ancillary software and services they might want to deploy alongside process mining, such as RPA or [robotic process automation (RPA) consultancy services](https://www.g2.com/categories/robotic-process-automation-rpa-consultancy-services). 

Taking a holistic overview of the business systems and processes will help businesses identify pain points. This will help them figure out which software to buy (e.g., whether it can effectively handle the business’ processes) and develop buying criteria. 

A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well-placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from process mining software.

#### Compare Process Mining Software Products

**Create a long list**

Evaluating vendors should start with a long list, which will help determine whether a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller.

**Create a short list**

Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products is typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions.

**Conduct demos**

To ensure a thorough comparison, the user should demo each solution on the short list using the same use case and datasets. This will allow the business to evaluate like-for-like and see how each vendor compares against the competition.

#### Selection of Process Mining Software 

**Choose a selection team**

Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of organization members with the right interests, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants, multitasking, and taking on more responsibilities.

**Negotiation**

Just because something is written on a company’s pricing page does not mean it is final, although some companies will not budge. It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or to recommend the product to others.

**Final decision**

After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board.

### How much do Process Mining Tools cost?

Generally, process mining tools require a license (priced either annually or monthly). In addition, one often pays extra per bot, with unattended bots being more expensive than attended ones. 

#### Return on Investment (ROI)

Since process mining might take the place of humans’ tasks (or their jobs), one must analyze and compare the cost of automation versus having humans do the same tasks. Although the extent to which the software impacts the company’s bottom line is a key indicator of success, it should not be the only one. One must also investigate the ethical ROI, or the moral impact job displacement will have.

### Implementation of Process Mining Tools

**Who is Responsible for Process Mining Tool Implementation?**

Although some process mining solutions require significant IT support, most can be deployed directly by business leaders. These business leaders will have the best visibility into their team’s processes. For more complex deployments, support from the IT team will likely be needed. The IT team might also be involved with security. Since process mining software can access the most sensitive information, IT might get involved to test how secure the software is.

**What Does the Implementation Process Look Like for Process Mining Tool?**

When one seeks to automate their processes, they must start with a deep analysis of those processes. It need not start with expensive software or an external team. It can begin with pen and paper or on a whiteboard, digital or otherwise. The company, or team, can pinpoint the most broken processes or those ripe for automation, such as the most repetitive ones. Only after this hard work can the actual automation begin.

**When Should You Implement Process Mining Tool?**

Many solutions provide free trials to test the technology's effectiveness. This can help a business determine whether or not the solution is right for them. If the decision has been made to deploy process mining, it is key that it does not get siloed into one department; otherwise, its very deployment may lead to further complication and confusion around processes.

### Process Mining Tools Trends

**Artificial intelligence (AI)**

Process mining vendors are striving to implement elements of AI and machine learning into their solutions to allow businesses to better understand their processes. These AI capabilities allow process mining tools to visually watch processes and carry them out independently, without human intervention. As with most AI initiatives, the use cases in process mining software are relatively raw. However, to achieve true automation, the two technologies will need to work seamlessly. This will help businesses with their overall digital transformation.