Verified User in Investment Management
UI
Verified User in Investment Management
Mid-Market (51-1000 emp.)
"Perfect for beginners, but still has room to grow."
4/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

easy to use especially for a first time RPA developer. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

when doing surface automations and too many elements matched, the app freezes up for the longest time and had to be forced closed. when doing heavy testing, it's a hassle to force close the app repeatedly. Review collected by and hosted on G2.com.

Ajay R.
AR
Ajay R.
Senior Consultant
Mid-Market (51-1000 emp.)
"Best Automation product"
4.5/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Blue prism have a separate intelligent capabilities to deal with different kind of automation processes.Also it's an top product in the recent marcket Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

As of now I don't see any drawback regarding the product.But they can be work on insights part and also if they can improve the document understanding with intelligent capabilities Review collected by and hosted on G2.com.

PT
Prachi T.
Marketing Director
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"No platform was better than this for a robust cloud infrastructure"
5/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

SS&C Blue Prism Intelligent Automation has been totally great for us in terms of making highly advanced bots that and be implemented in our organization easily by our software team. Their customer support has been really great with friendly community and forums as well. We have frequently used SS&C Blue Prism Intelligent during our initial setup phase for creating a good hybrid environment. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

There is no issue that we have faced in SS&C Blue Prism Intelligent Automation and therefore have no dislike that we have against it. Review collected by and hosted on G2.com.

AB
Abhinash B.
Operations Manager
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Helped in framing the automated backbone of our tasks"
4/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

SS&C Blue Prism Intelligent Automation has been a great platform in making our dependency on the back end and repetitive tasks with its robust space for automated AI help. The platform was really easy to implement at the times of need for development of bits for managing the tasks. Its customization was really easy and flexible in terms of use. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

SS&C Blue Prism Intelligent Automation has a really poor customer support and integration due to which we have experienced a poor performance in terms of personal experience. This led to our team in having a poor experience in the forum and community of Blue Prism. Review collected by and hosted on G2.com.

JP
Jay P.
Manufacturing Technician
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"A great RPA for us to handle automated tasks"
3.5/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

SS&C Blue Prism Intelligent Automation has increased our self-reliance by decreasing our dependency on the backend and repetitive tasks and workforce. We have experienced significant surge in the revenue and decrease in the costs/expenses thanks to this platform and its easy ti use as well implement interface. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Their customer support has been really difficult to work with as our work domain did not align with their interest at times, thus resulting in no solutions. We hoped the handling of exceptions would be great in the platform but it did not meet our expectations. Their integration with other platforms was good but lacked specific use cases. Review collected by and hosted on G2.com.

SB
Swayam B.
Senior Product Manager
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Solid RPA tool for us!"
4/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

We have used this platform to automate a lot of our repetitive tasks in an easy low code manner with minimum effort, due to which our team has been able to create bots in a real smooth manner and thus decreasing our operating cost on such tasks. We loved its scalability and customization flexibility which has decreased our dependency on manual labour for doing these useless tasks. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

We did not like its customer support at all. Its integration with other platforms has been really great, though we expected the availability of more platforms. Its community or forum was full of crap at times as well, which did not provide us any sort of value. Review collected by and hosted on G2.com.

AS
Aditya S.
Welding Engineer
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Blue Prism is a great RPA that has enabled us with a framework to automate our backend tasks"
4/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Accessibility- It can easily be operated by new team members and with growing experience we can work on more complex processes with ease, thus making it highly user-friendly.

Time-saving- It helps minimize manual efforts as a result our employees can devote their core time to more critical tasks.

Resourceful- Business problems like recruitment, outsourcing, web crawling, and parsing can be tackled. It's not fundamental to a set of rules, rather it integrates with tools like Appian BPM, Python, and Excel macros to increase efficiency. We encouraged it to implement it with ease in our space. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Time-consuming- As it doesn't enable us to leave any graphical comments like screenshots in the code, it often becomes difficult and protracted to resolve.

Inadequate grounding- Our users find it difficult to adapt due to a lack of available training resources. It prevents them from increasing their proficiency with the particular tool. Vestibule training must be included.

Obsolete connection- A more contemporary user interface should be used. A well-suited and visually appealing UI can help attract further customers. Review collected by and hosted on G2.com.

SJ
Satya J.
Chief Executive Officer
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Best RPA tool ever for any manual force based enterprise out there!"
4.5/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Getting adapted and implementing RPA tools in our manual enterprise has always been a question of thought, but with SS&C Blue Prism we faced that question with ease. We have created over 10 bots for lots of different tasks, that has bought us time to focus on other important matters like the top-level management, expansion decisions, and more. We liked its exception-handling process, customization, and easier handling of complex automation processes. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

We did not like its customer support at times because of their neglect to answer our queries 3 times. Though we liked its community and forum we encourage them to focus on their personal customer support. Their user interface was really simple which looked slightly outdated to our team. Review collected by and hosted on G2.com.

Anushka B.
AB
Anushka B.
Content Writer
Small-Business (50 or fewer emp.)
"RPA automation and best AI tool for enterprises"
4/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

1. Queue management has been made really easy with its features.

2. Surface automation was possible due to its robust interface.

3. It has acted like a control room, and like a design studio for us.

4. It has greater stability and usability for our automation tasks.

5. Its resource pooling is excellent. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

1. Its integration can be improved significantly with platforms like Chrome, Google Suite, and more.

2. The user interface has been really simple and unattractive for us,

3. There is no trial version in the platform. Review collected by and hosted on G2.com.

Nidhi B.
NB
Nidhi B.
Content Writer
Small-Business (50 or fewer emp.)
"It is best automation tool on the market, but not the prefect one yet."
4/5
What do you like best about SS&C Blue Prism Intelligent Automation Platform?

-It is swift to automate rule-based tasks but struggles with variables.

-The user interface makes it extremely easy to use and navigate various tools.

-It delivers the optimal outcome as it eliminates the scope for human error.

-It has largely increased my organization's ROI since we started using it.

It is a game changer when we face deadlines that are hard to beat.

- The customer support was phenomenal, they usually answered my emails within 24 hours and it was awesome.

- This software is particularly essential for me as I use it daily to automate my tasks.

- Initially, the implementation period took quite some time but after that, it was a piece of cake.

- Another feature I like about this software is that I can integrate with loots of other software to keep my workflow stremelined Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

-There is very few to dislike about a product such as this but I faced some issues while learning to use the software.

- Training the bot was a hassle and wasn't exactly the kind of task you wish to do on a Monday morning.

- The step learning curve can be overcome by providing demo videos on how to use the software Review collected by and hosted on G2.com.