--- title: SS&C Blue Prism Intelligent Automation Platform Reviews meta\_title: 'SS&C Blue Prism Intelligent Automation Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 402 reviews by the users' company size, role or industry to find out how SS&C Blue Prism Intelligent Automation Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 402 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

# SS&C Blue Prism Intelligent Automation Platform Reviews & Product Details

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SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide.

* * *

Seller
[SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism)
Discussions
[SS&C Blue Prism Intelligent Automation Platform Community](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss)
Languages Supported

German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Charlotte Kennett (Sr Director, Global Customer Experience)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

14 months

[
View More Pricing Information
](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing)

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## User Insights

Average based on 402 real user reviews.

Implementation Time

3 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

AZ

Aniket Z.

Software product Analyst

Small-Business (50 or fewer emp.)

1/8/2024

"A Powerful and Formidable Robotic Process Automation Tool."

5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

It helps to automate repetitive and manual tasks and workflow. It delivers accurate autcomes as it eliminates human intervention on workflows. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

This RPA Tool delivers great benefits although the negative impact that it may have is job reduction as robots replaces human intervention to perform tasks. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

It is simple to automate complex workflows with speed thus saving time, operational cost and boosting productivity. It uses robots to perform task thus replacing human intervention. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

XH

Xavi h.

Marketing Data Analyst 

Information Technology and Services

Mid-Market (51-1000 emp.)

1/9/2024

"Blue prism -RPA Tool"

4.5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Blue prism workflow-style development is the best.This software makes it easier to develop,investigate processes and objects.The flowchart kind of development makes us understand the code/script easily,it is the most stable RPA tool available in the market. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

As of now we have not experienced any challenges,the software has been a backbone in our organization. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Overall experience has been good.Deployed a project with Danish retail giant and they just like the BOT. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

5/7/2024

"Blue Prism Robotic process automation"

4/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Blue prism is easy to learn and implements the components automations can be implemented very easily when compared to UiPath Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

The downside is when implementing Blue Prism for a complex automation the structure becomes quite difficult to understand Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

I have used blue prism for finance process automations . Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

3/8/2024

"Easy UI Interaction"

5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The platform is scalable, allowing organizations to start with small automation projects and gradually expand to larger-scale automation initiatives as needed. Blue Prism offers a wide range of automation capabilities, including data entry, transaction processing, and report generation, across various industries such as finance, healthcare, and manufacturing. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

The initial investment and ongoing costs associated with implementing and maintaining Blue Prism can be significant. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Automating all manual task which will help to spend time on productive works. Review collected by and hosted on G2.com.

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Response from Charlotte Kennett of SS&C Blue Prism Intelligent...

[Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9400545/official_response/edit)

Hi there,

Thank you so much for spending the time to leave a review of your experience using our platform. I'm glad to see that you've been able to address multiple and varied use-cases.

Regarding the investment and ROI, we've recently partnered with Forrester to put together some insights as to the expected benefits from these implementations, which I have linked below. Alternatively, we're hopeful that the best practices you can find in our ROM may be of value to help optimize your costs.

Wishing your all the best with your continued success,

Charlotte Kennett, Sr. Director, Global Customer Experience

[See how SS&C Blue Prism Intelligent... improved](https://www.blueprism.com/resources/analyst-reports/forrester-tei-2024/)

Validated ReviewerIncentivizedSource: G2 invite

HM

Hilda M.

Sales Representative 

Financial Services

Small-Business (50 or fewer emp.)

1/9/2024

"MOST RELIABLE RPA TOOL IN MARKET WITH LOW-CODE, NO- CODE APPROACH TO AUTOMATION"

5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Things I like most are: very reliable and secure. My organization is satisfied with sharing it's data with Blueprism. Simple and easy to use and learn. A LOW-CODE, NO- CODE approach to automation is awesome

This is the best RPA tool in the market for very complex process automation Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

I have no dislike upon it's functionality since it works best for me Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Process Automation

Process Mining Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
CC

Verified User in Computer & Network Security

Enterprise (\> 1000 emp.)

5/2/2024

"SS&C Masterpiece"

4.5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

SS&C Blue Prism helped me in automating repetitive tasks and save lot of time and resources. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Database incompatibility when you upgrade to new version. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

I've automated several business processes which were manual, and it gives me benefits of time saving. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
UA

Verified User in Automotive

Enterprise (\> 1000 emp.)

12/14/2023

"Best RPA Tool in Market"

5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

It helps lot automate the repeated tasks.

Easy to customise and it is well integrated with other apps.

It is more safe and secure.

It is more effective which improves our productivity and saves time. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Initially some code knowledge is required. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Easily we can develop with minimal code knowledge so that most of us can do and we can automate some repeated tasks so that our time is saved. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

AS

Ankit S.

Solution architect

Small-Business (50 or fewer emp.)

3/13/2024

"Great RPA platform"

4/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Robust Automation capabilities, Scapability, Security Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Complexity and more learning curve, Cost can be higher, Resource intensive Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Business Process Automation for currently manual processes Review collected by and hosted on G2.com.

Show More

Response from Charlotte Kennett of SS&C Blue Prism Intelligent...

[Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9417737/official_response/edit)

Hi Ankit,

Thank you for spending the time to leave a review!

Our education team is actively looking at improving the material to help accelerate the onboarding of the technology, as well as improving our documentation and overall self-service mechanisms.

Please reach out to your account team to see if there is any way we can support you with that, as well as to optimise your resources.

Kind regards,

Charlotte Kennett, Sr. Director, Global Customer Experience

Validated ReviewerIncentivizedSource: G2 invite

VC

Vyshnavi C.

Small-Business (50 or fewer emp.)

8/29/2023

"Blue Prism"

5/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

Blueprism have good automation capabilities to fulfil customer needs. Have large automation solutions.

Providing Password encryption and Work queues to manager pipeline. Providing various automation to fulfil user requirements like Web, Desktop, Mainframe, Citrix and Java automation. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

Licensing cost is high and needs to reduce to give competetion in Automation world. Need to provide good spying capabilities in Java and mainframe automation. I don't have any negatives to share on Blueprism. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Other than licensing cost I don't have any negatives found. Review collected by and hosted on G2.com.

Show More

Response from Charlotte Kennett of SS&C Blue Prism Intelligent...

[Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-8541024/official_response/edit)

Thank you for taking the time to leave a review Vyshnavi!

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Program Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Program Development")
UP

Verified User in Program Development

Enterprise (\> 1000 emp.)

5/2/2024

"My review for Blue Prism as a software"

4/5

What do you like best about SS&C Blue Prism Intelligent Automation Platform?

The ease with which we can debug in Blue Prism is very good. Review collected by and hosted on G2.com.

What do you dislike about SS&C Blue Prism Intelligent Automation Platform?

There's almost nothing which I dislike about blue prism. Review collected by and hosted on G2.com.

What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you?

Performance unattended automation of complex processes. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about SS&C Blue Prism Intelligent Automation Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about SS&C Blue Prism Intelligent Automation Platform
](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discussions/new)

 ![Ma. Abegail M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ma. Abegail M.")
MM

Ma. Abegail Mabalot
•
Last activity about 4 years ago

Installation Engineer and Technical Architect Test Questions

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/installation-engineer-and-technical-architect-test-questions)

DS

Darshan Shastri
•
Last activity almost 4 years ago

Has OCR features been added in the tool?

2 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/has-ocr-features-been-added-in-the-tool)

[
View all Discussions
](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

14 months

### Average Discount

18%

[
View More Pricing Information
](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing)

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##### 
##### SS&C Blue Prism Intelligent Automation Platform Features

Automation Building

Visual Editor

Workflow Recording

Pre-Built Templates

Bot Management & Execution

Bot Scheduling

Attended Automation

Unattended Automation

Intelligent Automation

OCR

Machine Learning

NLP

[
View More Features
](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/features)

##### Categories on G2

[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools)

[Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[OCR](https://www.g2.com/categories/ocr)

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