--- title: SS&C Blue Prism Intelligent Automation Platform Reviews meta\_title: 'SS&C Blue Prism Intelligent Automation Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 402 reviews by the users' company size, role or industry to find out how SS&C Blue Prism Intelligent Automation Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 402 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # SS&C Blue Prism Intelligent Automation Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SS&C Blue Prism Intelligent Automation Platform but has limited features. Are you part of the SS&C Blue Prism Intelligent Automation Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. * * * Seller [SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism) Discussions [SS&C Blue Prism Intelligent Automation Platform Community](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Charlotte Kennett (Sr Director, Global Customer Experience) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing) ## Top-Rated Alternatives [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/competitors/alternatives) ## User Insights Average based on 402 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Devashish A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devashish A.") DA Devashish A. Business Analyst Mid-Market (51-1000 emp.) 1/1/2024 "My digital co-workers Are Robots and honestly they rock" 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Productivity through the roof:- ripitative task ? Gone. Data entry drudgery ? Poof ! My co workers handle all this very effectively. The boss loves them :- efficiency up errors down . I look like a super star without compromise my family time . Surprisingly chill co workers:- No office gossip . No passive agressive emails. Just silent efficiency and ultimate productivity. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Learning curves:- Training the bot was not exactly plug and play.but hay , neither was teaching my goldfish to fetch. Coffee break? Forgot it :- these guys just keep chugging away. Makes me feel little lazy, tbh. Existential dread? :- Sometimes I wonder if they are judging me while I scroll social media. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Work futigue :- say goodbye to burnout . These tireless bots handle the grunt work. Leaving you fresh for fun stuff. Human error:- Bots don't make typos, miss deadlines and forget to attach the TPS reports. Slow processes :- create invoices at light speed , Data analyed in nanoseconds. Review collected by and hosted on G2.com. Show More Response from Charlotte Kennett of SS&C Blue Prism Intelligent... [Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-9075488/official_response/edit) Devashish, this is hands down one of the best reviews I have read EVER. (And that is including my personal use of reviews across Amazon and Google Maps ;)) Honestly, thank you so much for taking the time to share some intelligent wit and humor, innovatively showcasing some of the benefits you are seeing from our product. And yep, I am grateful too that our friendly digital workers are the ones working overnight and during the holiday period, but also that they take us away from some really REALLY boring tasks. Take care, Charlotte Kennett Sr. Director, Global Customer Experience Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Capital Markets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Capital Markets") UC Verified User in Capital Markets Mid-Market (51-1000 emp.) 5/16/2024 "The RPA Tool Which be Used With A Ease" 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? The most thing which i like about the blue prism it requires no coding to build a Rpa automation process for a complex system.This tool ucan be used with ease that require no prior coding experience.It is easy to learn and can be intigrtae with other papplication.Repititve task(i.e task with frequency of use) can be handled easily by these tool by creating a automation process with ease of implementation. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Everything can't be automated, bots are inefficient to answer all the user queries. To much depenedency and lack og logic building skill in people because of too much dependent on the system. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? 1: Automation for on call support i.e via chat 2:For Automating the testing process. Review collected by and hosted on G2.com. Show More 5/21/2024 Validated ReviewerIncentivizedSource: G2 invite DA Dhrub A. Safety Coordinator Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/9/2024 "Scalable and advanced RPA for us" 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? SS&C Blue Prism has let us be scalable and at the same time moving forward thanks to its advanced AI and machine learning. We have had automated solutions to implement in our organization for repetitive tasks in the fields of finance, accounting, and more. Orchestrating tasks between our online members and management has been really simplified and easy. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? We don't have any sort of complaints with SS&C Blue Prism Intelligent Automation. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Intelligent Automation has helped us orchestrate our tasks robustly among the executives and the onlin-based workers in a really smooth manner. We have had positive impacts on our productivity, flexibility, and scalability at the same time thanks to its automated solutions and advanced RPA that we have created bots with to manage our tasks. Our integrated tasks with BPM and RPA has been better than ever thanks to this. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Prachi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prachi S.") PS Prachi S. Product Manager Mid-Market (51-1000 emp.) 12/12/2023 "Really helpful automated platform" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? I think the ease of use is the best thing about Blue Prism. It provides all the details required from even small feature codes to also helping integrate with third party applications which helps our developers with development cycle and also optimises time for go live especially when we are working on projects with hard deadlines which makes our implementation easy and smooth and also the customer support is impeccable and all our queries get resolved asap Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? I think its really easy to use if you have used these kind of platforms before but for new users or complete beginners this might be a little hard to navigate. If the app could provide demo videos and how to dos and with in depth knowledge resources that would be much helpful to new users Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? We need OCR for our invoice booking tool along with process automation since a lot of our background work is manual and its providing ocr capabilities much higher than any other engine out there Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite TG Trevor G. Developer Financial Services Small-Business (50 or fewer emp.) 12/28/2023 "Real benefits with RPA so that development advances and with good execution" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? I like the model because it is cloud-based and implementation was easy due to its simplicity. Also, the user interface is amazing and I love the flexibility. I also like that it is easy to understand and offers advanced RPA tools with which we can create a workflow and increase productivity. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? We found some errors in the models and strange codes that we didnt understand which we found a little annoying at first. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? We have used this tool to obtain data, automate mining processes and both in the cloud and in our local system, which benefits us by optimizing, less work and more productivity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 2/12/2024 "Secure Intelligent Automation Platform" 3.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? The best thing about Bluepruism is its design studio - it is very easy to use & develop the bots, also it is secured & metting all industry standard controls, one can easily select blueprism over other RPA tools in market as orgaanizational RPA solution Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Though blueprism has additional offerings for IA by their additional tools like Interact, Decipher, Decision, Capture, etc. they are not up to the market standard compare to other compitators offerings available in market - slowness in Innovation & upgrading this tool for ease of installation is major challange Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Blueprism RPA solution is solving our overall Process Automation problem, we have integrated 70+ applications with it & it is easily working with blueprism bots Review collected by and hosted on G2.com. Show More Response from Charlotte Kennett of SS&C Blue Prism Intelligent... [Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-5475074/official_response/edit) Hi there, Thank you so much for taking the time to leave an honest review of your experience using our product, as well as sharing your feedback regarding our extended portfolio. Over the last year, some major investment has been made in R&D to improve the quality of these additional tools and would recommend exploring and testing out our latest versions of Capture and Decipher. Moreover, in addition to these recent developments, we are increasing our focus on improving our connectivity across wider technology ecosystems, where organizations may have other capabilities already available in areas. Our Next Generation platform, due to be GA this Spring, looks at addressing other points linked to upgrades and installation, as well as access to innovation and updates. We will be releasing our updated roadmap this April, where a lot of this will be covered. If you do feel that you would benefit from a more detailed deep-dive into some areas of our product roadmap, please connect with your account or customer success representative to schedule some time with our product management organization. Kind regards, Charlotte Kennett Sr. Director, Global Customer Experience [See how SS&C Blue Prism Intelligent... improved](https://portal.blueprism.com/product/product-portfolio-roadmap-and-release-plan) 2/14/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![shilldas K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shilldas K.") SK shilldas K. Virtual Assistant Information Services Small-Business (50 or fewer emp.) 5/25/2024 "My opinion on SS&C Blue Prism Intelligent Automation Platform" 3.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? When taking a look at other platforms SS&C is better in terms of user-friendly and it's scalability. The workflows are easy to use for someone with very minimal coding experience. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? The setup process can be hectic to a fresher. The cost is also a major factor. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? It solves the time consuming issue for repetitive tasks. With minimal time and 0 manual errors will happen. Review collected by and hosted on G2.com. Show More 6/1/2024 Validated ReviewerIncentivizedSource: G2 invite ![Preeta S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Preeta S.") PS Preeta S. Customer Success manager Mid-Market (51-1000 emp.) 12/9/2023 "New age intelligent automation tool for Businesses" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? I think it's highly intelligent tool that converts all the manual tasks with ease to highly robust process that any new organisation can follow . As a new organisation we need to have a lot of automation in place with such less man power this tool is a saviour has its helped us automate many time taking activities including our purchase order creation etc removing all human intervention and saving man hours Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? I think it is highly cost effective compared to the manhours that we save over year that helps us reduce labour cost. Also it's less time consuming the only downfall is that it takes time to build a process and it needs someone with a proficient technical understanding to build the processes entirely after that it's fairly easy to use Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? It's solving many problems in one it's cost effective automated intelligent tool that helps reduce man hours so cost and plus automated our manual processes in place so it's a helpful tool Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AS Atyant S. Enterprise (\> 1000 emp.) 12/18/2023 "Effortless Customization: Navigating the User-Friendly Landscape of Blue Prism's Clean Architecture" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Customization is the one thing i like about Blue Prism, it gives me free hand to change the VBO as per our need. Also, the debugging is very easy and we can see it real time, Testing is another part in which everything is visible and we can take the informed decision. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Blue Prism does not Provide any community version of its license, as it would be very helpful. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? As part of manufacturing industry there is lots of data that needs to be worked upon and lots of manual effort is required for mudane task that is where Blue Prism helps us to Automate these reports Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Wagner V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wagner V.") WV Wagner V. Analista de Inteligência Operacional Sênior Enterprise (\> 1000 emp.) 9/22/2022 "The Blue Prism tool is essential for automating and reducing the costs of business processes." 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? The Blue Prism tool is essential for automating and reducing the costs of business processes. Helping to redirect employees who do repetitive activities, to be put to do activities that demand greater cognitive reasoning and decision making. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Tool could be in Portuguese and have greater support for Brazilians. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Helping to redirect employees who do repetitive activities, to be put to do activities that demand greater cognitive reasoning and decision making. Review collected by and hosted on G2.com. Show More Response from Charlotte Kennett of SS&C Blue Prism Intelligent... [Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-7128445/official_response/edit) Hi Wagner, Thank you so much for taking the time to leave (and update!) your review! We're glad that you are seeing some tangible benefits in using our intelligent automation platform. We understand and appreciate the feedback regarding language; user experience is definitely something we take into account when looking at our globalization strategy, that includes the languages in which our product is available. At this time, there aren't any firm nor committed plans to expand beyond the existing English, Japanese and simplified Chinese. If these plans change, we will let you know! Kind regards, Charlotte Kennett, Sr. Director, Global Customer Experience 2/29/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SS&C Blue Prism Intelligent Automation Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SS&C Blue Prism Intelligent Automation Platform ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discussions/new) ![Ma. Abegail M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ma. Abegail M.") MM Ma. Abegail Mabalot • Last activity about 4 years ago Installation Engineer and Technical Architect Test Questions 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/installation-engineer-and-technical-architect-test-questions) DS Darshan Shastri • Last activity almost 4 years ago Has OCR features been added in the tool? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/has-ocr-features-been-added-in-the-tool) [ View all Discussions ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months ### Average Discount 18% [ View More Pricing Information ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing) SS&C Blue Prism Intelligent Automation Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ss-c-blue-prism-intelligent-automation-platform-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,623) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ss-c-blue-prism-intelligent-automation-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/microsoft-power-automate-vs-ss-c-blue-prism-intelligent-automation-platform) ##### ##### SS&C Blue Prism Intelligent Automation Platform Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools) [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[OCR](https://www.g2.com/categories/ocr) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is there a file converter platform that works for a small team that just needs reliable format conversion without paying for an enterprise license with features they will never use?](https://www.g2.com/discussions/is-there-a-file-converter-platform-that-works-for-a-small-team-that-just-needs-reliable-format-conversion-without-paying-for-an-enterprise-license-with-features-they-will-never-use)[What solution offers the best integration with EHR systems?](https://www.g2.com/discussions/what-solution-offers-the-best-integration-with-ehr-systems)[Most recommended marketing analytics app](https://www.g2.com/discussions/most-recommended-marketing-analytics-app) [Most reliable CPaaS for SaaS providers](https://www.g2.com/discussions/most-reliable-cpaas-for-saas-providers)[What publisher ad server tools have the most flexible ad formats and transparent reporting for independent publishers who want to understand where their revenue is coming from?](https://www.g2.com/discussions/what-publisher-ad-server-tools-have-the-most-flexible-ad-formats-and-transparent-reporting-for-independent-publishers-who-want-to-understand-where-their-revenue-is-coming-from)[Pros and Cons Details](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)