--- title: SS&C Blue Prism Intelligent Automation Platform Reviews meta\_title: 'SS&C Blue Prism Intelligent Automation Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 402 reviews by the users' company size, role or industry to find out how SS&C Blue Prism Intelligent Automation Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 402 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # SS&C Blue Prism Intelligent Automation Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SS&C Blue Prism Intelligent Automation Platform but has limited features. Are you part of the SS&C Blue Prism Intelligent Automation Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. * * * Seller [SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism) Discussions [SS&C Blue Prism Intelligent Automation Platform Community](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Charlotte Kennett (Sr Director, Global Customer Experience) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing) ## Top-Rated Alternatives [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/competitors/alternatives) ## User Insights Average based on 402 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Investment Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Investment Management") UI Verified User in Investment Management Mid-Market (51-1000 emp.) 8/22/2024 "Perfect for beginners, but still has room to grow." 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? easy to use especially for a first time RPA developer. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? when doing surface automations and too many elements matched, the app freezes up for the longest time and had to be forced closed. when doing heavy testing, it's a hassle to force close the app repeatedly. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? A lot of repetitive tasks are able to be passed on to bots and no longer done by the business users. This frees up a lot of time to do other tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ajay R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajay R.") AR Ajay R. Senior Consultant Mid-Market (51-1000 emp.) 5/13/2024 "Best Automation product" 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Blue prism have a separate intelligent capabilities to deal with different kind of automation processes.Also it's an top product in the recent marcket Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? As of now I don't see any drawback regarding the product.But they can be work on insights part and also if they can improve the document understanding with intelligent capabilities Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? It really help to automate the mannual redundant task which can be helpful to improve the efficiency and accuracy of the process.also helps to manage the things in correct way and improve the quality and security Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PT Prachi T. Marketing Director Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/9/2024 "No platform was better than this for a robust cloud infrastructure" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? SS&C Blue Prism Intelligent Automation has been totally great for us in terms of making highly advanced bots that and be implemented in our organization easily by our software team. Their customer support has been really great with friendly community and forums as well. We have frequently used SS&C Blue Prism Intelligent during our initial setup phase for creating a good hybrid environment. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? There is no issue that we have faced in SS&C Blue Prism Intelligent Automation and therefore have no dislike that we have against it. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Automation has been a great RPA tool that has automated our processes in the backend infrastructure by letting us create friendly chatbots and more that we have implemented in our hybrid space to manage the tasks that we sorted out as repetitive and useless. We have had a great experience with SS&C Blue Prism Intelligent Automation with an increased ROI as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AB Abhinash B. Operations Manager Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/4/2024 "Helped in framing the automated backbone of our tasks" 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? SS&C Blue Prism Intelligent Automation has been a great platform in making our dependency on the back end and repetitive tasks with its robust space for automated AI help. The platform was really easy to implement at the times of need for development of bits for managing the tasks. Its customization was really easy and flexible in terms of use. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? SS&C Blue Prism Intelligent Automation has a really poor customer support and integration due to which we have experienced a poor performance in terms of personal experience. This led to our team in having a poor experience in the forum and community of Blue Prism. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Intelligent Automation has been a great platform for us in terms of managing the backend tasks and forming a solid framework for performing those repetitive tasks with the help of automated bots that we created with the help of low to no code development features and space. We have increased our revenue by cutting down unneccessary expenses with the help of its help and cutting down manual labour that was focused in handling the backend tasks like bill processing, invoice management, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite JP Jay P. Manufacturing Technician Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/4/2024 "A great RPA for us to handle automated tasks" 3.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? SS&C Blue Prism Intelligent Automation has increased our self-reliance by decreasing our dependency on the backend and repetitive tasks and workforce. We have experienced significant surge in the revenue and decrease in the costs/expenses thanks to this platform and its easy ti use as well implement interface. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Their customer support has been really difficult to work with as our work domain did not align with their interest at times, thus resulting in no solutions. We hoped the handling of exceptions would be great in the platform but it did not meet our expectations. Their integration with other platforms was good but lacked specific use cases. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Intelligent Automation helped us decrease our overall operating cost due to our decrease in the dependency on labour that was indulged in the backend tasks, thus saving our backend operating costs. We also experienced significant growth in revenue, thanks to its AI automation with its robust space for low-code and no-code development area. Overall, it is highly recommended for businesses looking forward to automate their tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SB Swayam B. Senior Product Manager Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/4/2024 "Solid RPA tool for us!" 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? We have used this platform to automate a lot of our repetitive tasks in an easy low code manner with minimum effort, due to which our team has been able to create bots in a real smooth manner and thus decreasing our operating cost on such tasks. We loved its scalability and customization flexibility which has decreased our dependency on manual labour for doing these useless tasks. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? We did not like its customer support at all. Its integration with other platforms has been really great, though we expected the availability of more platforms. Its community or forum was full of crap at times as well, which did not provide us any sort of value. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Intelligent Automation, as the name suggests has helped us tremendously to automate all our tasks on the back end really easily with a low/no-code approach by our team, thanks to their robust room. The community forum has not been of significant help during our process but at times their reviews or information helped us. We have decreased our dependency on manual labour performing repetitive tasks like managing the bills, etc. We have had significant impact in our business thanks to this platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AS Aditya S. Welding Engineer Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/4/2024 "Blue Prism is a great RPA that has enabled us with a framework to automate our backend tasks" 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Accessibility- It can easily be operated by new team members and with growing experience we can work on more complex processes with ease, thus making it highly user-friendly. Time-saving- It helps minimize manual efforts as a result our employees can devote their core time to more critical tasks. Resourceful- Business problems like recruitment, outsourcing, web crawling, and parsing can be tackled. It's not fundamental to a set of rules, rather it integrates with tools like Appian BPM, Python, and Excel macros to increase efficiency. We encouraged it to implement it with ease in our space. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Time-consuming- As it doesn't enable us to leave any graphical comments like screenshots in the code, it often becomes difficult and protracted to resolve. Inadequate grounding- Our users find it difficult to adapt due to a lack of available training resources. It prevents them from increasing their proficiency with the particular tool. Vestibule training must be included. Obsolete connection- A more contemporary user interface should be used. A well-suited and visually appealing UI can help attract further customers. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Blue Prism is well-optimized and fuel-efficient. It's not only automated but also allows human intervention at times when complete automation is not possible. Its easy implementation and understanding can help even a college student to start his career in automation. Blue Prism being an intelligent tool can be used both in medium and large scale organisations. It helps in the coordination and management of multiple computer systems, applications, and services, stringing together multiple tasks in order to execute a larger workflow or process. Further enables us to execute tasks like humans in an error-free and effective way. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite SJ Satya J. Chief Executive Officer Mechanical or Industrial Engineering Small-Business (50 or fewer emp.) 1/4/2024 "Best RPA tool ever for any manual force based enterprise out there!" 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Getting adapted and implementing RPA tools in our manual enterprise has always been a question of thought, but with SS&C Blue Prism we faced that question with ease. We have created over 10 bots for lots of different tasks, that has bought us time to focus on other important matters like the top-level management, expansion decisions, and more. We liked its exception-handling process, customization, and easier handling of complex automation processes. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? We did not like its customer support at times because of their neglect to answer our queries 3 times. Though we liked its community and forum we encourage them to focus on their personal customer support. Their user interface was really simple which looked slightly outdated to our team. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Intelligent Automation has been a really great service software for us and we highly suggest it to any manual enterprise who wishes to automate their unnecessary tasks with a low code or no code approach. Its teams and space have been really great and easy for us to adapt to its robust features and tools, thus making bots for managing tasks that can be done without any sort of human notice. This helped us to save some cash by stopping the unnecessary burning of cash on these matters and making a one-time investment for this purpose. So overall we have benefitted greatly from this platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Anushka B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anushka B.") AB Anushka B. Content Writer Small-Business (50 or fewer emp.) 1/3/2024 "RPA automation and best AI tool for enterprises" 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? 1. Queue management has been made really easy with its features. 2. Surface automation was possible due to its robust interface. 3. It has acted like a control room, and like a design studio for us. 4. It has greater stability and usability for our automation tasks. 5. Its resource pooling is excellent. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? 1. Its integration can be improved significantly with platforms like Chrome, Google Suite, and more. 2. The user interface has been really simple and unattractive for us, 3. There is no trial version in the platform. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism Intelligent Automation Platform has been a really great platform for us and it is highly suited for organizations who have to handle a huge amount of data and automate their day-to-day regular tasks. Sometimes we have experienced a huge surge in our orders or demand for services remotely, due to which we have to answer them from our sides, but Blue Prism has made it possible for us to handle tons of repetitive tasks easily. It is well suited for handling finance-related tasks such as invoicing and more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Nidhi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nidhi B.") NB Nidhi B. Content Writer Small-Business (50 or fewer emp.) 1/3/2024 "It is best automation tool on the market, but not the prefect one yet." 4/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? -It is swift to automate rule-based tasks but struggles with variables. -The user interface makes it extremely easy to use and navigate various tools. -It delivers the optimal outcome as it eliminates the scope for human error. -It has largely increased my organization's ROI since we started using it. It is a game changer when we face deadlines that are hard to beat. - The customer support was phenomenal, they usually answered my emails within 24 hours and it was awesome. - This software is particularly essential for me as I use it daily to automate my tasks. - Initially, the implementation period took quite some time but after that, it was a piece of cake. - Another feature I like about this software is that I can integrate with loots of other software to keep my workflow stremelined Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? -There is very few to dislike about a product such as this but I faced some issues while learning to use the software. - Training the bot was a hassle and wasn't exactly the kind of task you wish to do on a Monday morning. - The step learning curve can be overcome by providing demo videos on how to use the software Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SSC&C Blue Prism Intelligent Automation Platform is a long name but it has made our rule-based tasks that much shorter by automating them. It has drastically increased our ROI and has also reduced time to market. Now I don't have to worry about wasting time on repetitive tasks and actually do the work that I am passionate about in my job. I mostly use to tool for automated document processing and sometimes also for OCR. It also handles all the digital automation in my organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about SS&C Blue Prism Intelligent Automation Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SS&C Blue Prism Intelligent Automation Platform ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discussions/new) DS Darshan Shastri • Last activity almost 4 years ago Has OCR features been added in the tool? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/has-ocr-features-been-added-in-the-tool) ![Ma. Abegail M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ma. Abegail M.") MM Ma. Abegail Mabalot • Last activity about 4 years ago Installation Engineer and Technical Architect Test Questions 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/installation-engineer-and-technical-architect-test-questions) [ View all Discussions ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months ### Average Discount 18% [ View More Pricing Information ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing) SS&C Blue Prism Intelligent Automation Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ss-c-blue-prism-intelligent-automation-platform-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,623) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ss-c-blue-prism-intelligent-automation-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/microsoft-power-automate-vs-ss-c-blue-prism-intelligent-automation-platform) ##### ##### SS&C Blue Prism Intelligent Automation Platform Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools) [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[OCR](https://www.g2.com/categories/ocr) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is a single desktop publishing platform with built-in collaboration and brand asset integration actually worth it, or do most teams end up piecing together separate tools anyway?](https://www.g2.com/discussions/is-a-single-desktop-publishing-platform-with-built-in-collaboration-and-brand-asset-integration-actually-worth-it-or-do-most-teams-end-up-piecing-together-separate-tools-anyway)[What consumer insights platform works best for a mid-size retail brand that needs survey data and social listening in one place rather than buying two separate subscriptions?](https://www.g2.com/discussions/what-consumer-insights-platform-works-best-for-a-mid-size-retail-brand-that-needs-survey-data-and-social-listening-in-one-place-rather-than-buying-two-separate-subscriptions%20)[Which emergency management software integrates with HR systems for accurate employee location and contact information?](https://www.g2.com/discussions/which-emergency-management-software-integrates-with-hr-systems-for-accurate-employee-location-and-contact-information) [Top-rated AI assistants for action item tracking](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-action-item-tracking)[Best online fraud protection software for startups](https://www.g2.com/discussions/best-online-fraud-protection-software-for-startups)[Pros and Cons Details](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)