--- title: SS&C Blue Prism Intelligent Automation Platform Reviews meta\_title: 'SS&C Blue Prism Intelligent Automation Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 402 reviews by the users' company size, role or industry to find out how SS&C Blue Prism Intelligent Automation Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 402 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # SS&C Blue Prism Intelligent Automation Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by SS&C Blue Prism Intelligent Automation Platform but has limited features. Are you part of the SS&C Blue Prism Intelligent Automation Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! SS&C Blue Prism’s intelligent automation platform (IAP) connects a unified workforce of people and digital resources with systems, cognitive tools, applications and technologies, including an ecosystem of ready-made automations. The combination of these automation technologies, including business process management, robotic process automation and artificial intelligence, automate business processes and streamline decision making across organizations. A digital workforce increases process efficiency, reduces operating costs and returns millions of hours to staff to focus on higher-value work. Intelligent automation removes tedious and manual work, dramatically improving efficiency and boosting employee satisfaction with paths to career growth. Implemented at scale, the potential of intelligent automation is unlocked and delivers transformational business value by helping organizations unify their workforce, transforming journeys and scaling enterprise wide. * * * Seller [SS&C Blue Prism](https://www.g2.com/sellers/ss-c-blue-prism) Discussions [SS&C Blue Prism Intelligent Automation Platform Community](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss) Languages Supported German, English, French, Japanese, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Charlotte Kennett (Sr Director, Global Customer Experience) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months [ View More Pricing Information ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing) ## Top-Rated Alternatives [ ![Pega Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pega Platform") Pega Platform 4.2/5(278) ](https://www.g2.com/products/pega-platform/reviews) [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,623) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/competitors/alternatives) ## User Insights Average based on 402 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/2/2024 "I have used this to basically scrap data from web applications & its been very helpful and great..." 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? 1. It is suitable to create basic rule based tasks such as simple data scraping using web selectors. 2. It is suitable to create complex AI driven, Machine learning driven solutions as well for large and real time data handling for big enterprise level projects also. 3. Customer support is great has community to ask for help if stuck anywhere ,so its eassier to implement aything Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Frequency of using , I have mostly been using his for small-level data scraping applications ,Its been a great learning curve for me... But when it comes to set up for the large and AI driven projects , set up & integration is a little complex is what i felt Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? It mainly helps in humans doing the same jobs daily , say like fetching details from a known well known file and the format of data , it basically reduces humans repetitive jobs by building ruole-based bots. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Saurabh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saurabh S.") SS Saurabh S. DevOps Engineer Mid-Market (51-1000 emp.) 8/9/2024 "Review for BLUE PRISM as a RPA tool for automation" 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? The best part was the ability to scale up further, automated the repetitive work & the integration was quite manageable Plus it has so many other enterprise grade features Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? I'm not sure if its high cost a cons or not, but some topics don't have much resources available which make it hard to setup initially Rest all was handy and good Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? The manual tasks were really a bottleneck in the daily schedule. Blueprisn helped in eliminating those and now our repeated tasks are more organised Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Amit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit K.") AK Amit K. SDET II Enterprise (\> 1000 emp.) 5/24/2024 "An Intelligent , Smart & Productive RPA Tool to transform the way of testing" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? 1. It helps in leveraging multiple manual process through automation like data entry, processing of invoices, managing the excellent sequence of creating the orders, approving them and dispatching them through correct routes, creating a perfect & Error Free Supply Chain System with very less / no margin of errors. 2. if the Supply chain management system need to add some more requirements / features, so through SS&C Blue Proim RPA System, the testing of new features will be easier, thus deployment of new features into production environment is very smooth. 3. With the utilization of this RPA tool, human error can be minimised, thus accuracy is increased manifolds. 4. The complete process of implementing the Tool & Technology is very easy to understand and thus, the product can be delivered to client at multiple locations. 5. Although The Platform has very less/ no errors, yet if and whenever the maintenance of the Platform required or any assistance required in implementation, customer support can be reached out very easily. 6. With the Advancement of this Platform User can utilise it more frequently to scale up the business and thus productivity increased multiple times. 7. This RPA Tools is very easy to integrate with multiple deployment platform thus, making the platform scalable in nature. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Since this platform is very highly decorated, so a careful, clear and illustrative training is required to understand the functionality of the product. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? 1. In the world of Testing, the Softwares that requires rigorous UI testing, such as testing of the UI of windows Desktop Application and since the application is integrated with large number of servers and other software in a different ECO System, BluePrism Intelligent Automation Platform make the testing very easy. 2. There are the features like "Record & Test " Functionality , which make the tester very easy to record multiple functionality flows and this user can automate testing of easy, medium as well as complex functionaltiy flows and thus can perform regression testing for the UI part of the software by the release of every new build, which saves the manual testing time and increase efficiency of the software testing process Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Manisha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manisha J.") MJ Manisha J. Technical Program Manager ( Virtual Event Platforms) Enterprise (\> 1000 emp.) 10/23/2024 "User-friendly software that boosts productivity but has some areas for improvement." 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? I love its user-friendly interface and powerful automation capabilities that boost efficiency and scalability. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? I find the learning curve a bit steep for new users, and some features can feel limited in customization Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? SS&C Blue Prism solves issues related to manual data entry, process inefficiencies, and error-prone tasks. By automating these processes, it saves time, reduces errors, and allows my team to focus on strategic initiatives, ultimately improving project outcomes and productivity. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Aryan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aryan J.") AJ Aryan J. Associate Software Engineer Information Technology and Services Small-Business (50 or fewer emp.) 5/10/2024 "Intelligent Automation by SS&C Blue Prism" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? As we know, What is Automation and how it is helpful in many ways for organization. Now there is good tool SS&C Blue Prism comes with Intelligent Automation which is easy to use to have the actionable insights to process optimization. And also from this easily implement the process documentation and wireframes into runnable process. With help of its transform feature it is integrated with real time insights into tasks and workflows. Also this intelligent automation gives us the availibility to discover and optimize our processes in better way and help the clients and organization to gain the trust and market revenue from this. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? For the medium scale organization it can be costier. And also, sometimes it lacks for cognitive abilities. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? The biggest problem this Intelligent Automation is solving is when we have a manual repetitive task then, by using this automation technique it saves the time of man-force and cost for the organization and the client. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite NK Neeraj K. Architect Enterprise (\> 1000 emp.) 10/11/2022 "Your Go-To RPA Tool for Enterprise Attended and unattended Automation." 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? - i am harvesting capability of Blue prism on daily basis to meet customer satisfaction. It is easy to impliement, easy to scale. - Easy debugging functionality is helping me to debug find locate error quickly. -In-built Version history. Code comparison to all version is very nice feature. - BP University has up to date courses. i am greatly benefit from 130 + course which i have completed on Blue prism univserity. New launch of learning plan on ROM foundation and process intelligence are very good to upskill. - i am using the benefit of New courses and practice test on certification. -i am using latest version of capture to easily record user's interaction and auto code building which is reducing the time to deliver the automation. - Quick help from community and provide the support via Community interface is one of the benefit which i seek daily. -it is very easy to build, implement and scale robots. -licensing model for all environment is adding ease to understand cost structure. -i am nurturing capability of BPD[blue prism Desktop] for attended automation. - whenever i am looking for new integration - i am able to locate in Digital exchanges . - i am raising ticket to customer support on regular basis and i am finding engagement with customer support very fruitful. If there is a need for a call to troubleshoot or understand the issue, customer support team is ready to come on board. - Timely update of VBOs and feature is reducing the cost and time of customization. - new VBOs/ feature integration like Graph API VBO for outlook and excel is reducing the incident when bot are working in production. - Ideas for tools feature and VBOs capability or new connector functionality are timely addressed, updated and delivered. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? the functionality on Java based application still require more enhancement. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Attended Automation - This is one of the problem solved by blue Prism. With Blue prism Desktop latest capability - We are able to integrate desktop with unattended solution. Decipher 2.3 version has increased our Document Processing capability. i am using capture 4.0.0 which has solution Designer mode which has enhanced the code building capability with best pratcice template already embedded in it. since the time i started using Graph API VBO - Errors coming from Outlook and excel have reduced to great extent. Review collected by and hosted on G2.com. Show More Response from Charlotte Kennett of SS&C Blue Prism Intelligent... [Editedit](https://www.g2.com/survey_responses/ss-c-blue-prism-intelligent-automation-platform-review-7190481/official_response/edit) Hi Neeraj, Thank you so much for taking the time to write such a detailed review, including tangible examples of how you're using our extended portfolio with Decipher and Capture, as well as detailing the progress you've noticed over the past year. We are going to be sharing our latest product roadmap with customers very soon, and I will be sharing your feedback regarding Java-based applications back to the product management team to address then. Kind regards, Charlotte Kennett Sr. Director, Global Customer Experience 2/19/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Bruno Henrique N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno Henrique N.") BN Bruno Henrique N. RPA Developer Enterprise (\> 1000 emp.) 3/15/2022 "I'm a very happy customer" 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Blue prism is an amazing RPA platform for handling big and complex projects. The UML like design makes easy to understand and explain to Stakeholders what the robot is doing and it's also easy to maintain the robot on long term Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Blue prism could have a better tag control on their queues (we had a situation where several robots stopped in production because the name of the tags had too many characters, however, the length of then was lower than 25 chars) and also a better integration with tools like docker. The lack of these two things slow down the process a bit when deploying robots to PROD. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Any back-office related automation can be conducted with blue prism help. I have been working with projects worldwide and highly complex and blue prism was the best tool to use so far for such difficult projects. Review collected by and hosted on G2.com. Show More 2/27/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mukesh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukesh K.") MK Mukesh K. Solution Expert Mid-Market (51-1000 emp.) 2/24/2023 "Best Tool for advance and controlled RPA development" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Code customisations in the object studio and adding customised actions for already built code stages gives you an upper hand to cater your automation needs. Strong Digital Exchange Portal with loads of reusable code capabilities/Objects. Updated Blueprism university for training purposes. Attaching to any of the running object for example MS excel or already running websites that weren't launched from the Blueprism's business object in first place - debugging essentially is pretty easy and handy when it comes to fixing errors or re-doing any dev steps. Easy to navigate and visualize the process flow. Flexibilities in integrating Blueprism with other technology/tools, also API calls with REST are seemingly swift and easy. Easy to implement and easy to understand the tool, strong community backing up for any product related queries, Blueprism university courses for training purposes. On-time support from product team on tickets. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? Surface automations sometimes gets bit fudgy and it needs much more maintenance - I beleieve this could be well managed with the new feature introduced as Smart Vision. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Automating legacy applications or old ERP tools other than SAP,also it helped me automating SAP front end & recording GUI scripts-creating a custom code stage to interact and automate SAP, integrating ServiceNow, replacing complicated business related macros, extracting data from web apps, playing around with PDFs - Digital exchange from blueprism has helped to rope in some of the pre-built capabilities to automate complicated use cases. Citrix related automation or surface automation when nothing really is working - this gives atleast an option to automate image or coordinate based automations via surface automating locating the parent image and identifying element image. Pretty easy and handy when interacting with Siebel ticketing tool or any CRM, BPM or ERP tools, found it extremely helpful to handle business macros with pop ups enabled. Review collected by and hosted on G2.com. Show More 2/8/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite UA Uiter A. Small-Business (50 or fewer emp.) 2/6/2024 "Reduce manual work labor and increase profitability in the digital world." 4.5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? It is an automation platform that is aimed at improving customer experiences through the digital world making the human resources department much stronger and more manageable within the company and resulting in greater productivity within other deparments the best thing is that it contains a fairly intuitive interface and greatly reduces the works of staff so they can focus on other tasks because its automation tool is very solid to stay in a competitive market and increasing financial growth. Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? the only point againts this platform is that it has a low capacity to clean some data, beyond that it is a very solid platform for an effective financial system in the digital field. Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? we have been able to diversify the digital productivity as we have improved customer satisfaction and at the same time we managed to automate some digital functions to eliminate manual work within the company and SS&C Blue Prism Intelligent Automation is the platform that has adapted in the best way to the innovation that we are doing within the company in the IT department so hat there are fewe errors as possible. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MJ Manish J. Technical Lead Enterprise (\> 1000 emp.) 5/24/2022 Business partner of the seller or seller's competitor, not included in G2 scores. "Technical Lead" 5/5 What do you like best about SS&C Blue Prism Intelligent Automation Platform? Open ended and coustom features. ➢ Data Strategy/Migration & Customer Analytics and Reporting roadmaps Review collected by and hosted on G2.com. What do you dislike about SS&C Blue Prism Intelligent Automation Platform? ➢ Business intelligence, data architecture including data engineering and transformation of Big Data Review collected by and hosted on G2.com. Recommendations to others considering SS&C Blue Prism Intelligent Automation Platform: Yes Review collected by and hosted on G2.com. What problems is SS&C Blue Prism Intelligent Automation Platform solving and how is that benefiting you? Performances Review collected by and hosted on G2.com. Show More 12/24/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about SS&C Blue Prism Intelligent Automation Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about SS&C Blue Prism Intelligent Automation Platform ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discussions/new) ![Ma. Abegail M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ma. Abegail M.") MM Ma. Abegail Mabalot • Last activity about 4 years ago Installation Engineer and Technical Architect Test Questions 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/installation-engineer-and-technical-architect-test-questions) DS Darshan Shastri • Last activity almost 4 years ago Has OCR features been added in the tool? 2 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/has-ocr-features-been-added-in-the-tool) [ View all Discussions ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 14 months ### Average Discount 18% [ View More Pricing Information ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/pricing) SS&C Blue Prism Intelligent Automation Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image") UiPath Agentic Automation 4.6/5(7,581) [ Compare Now ](https://www.g2.com/compare/ss-c-blue-prism-intelligent-automation-platform-vs-uipath-agentic-automation) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d0092c590238189e14320421b5331dc/automation-anywhere-agentic-process-automation.png "Product Avatar Image") Automation Anywhere Agentic... 4.5/5(5,623) [ Compare Now ](https://www.g2.com/compare/automation-anywhere-agentic-process-automation-vs-ss-c-blue-prism-intelligent-automation-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image") Microsoft Power Automate 4.4/5(1,097) [ Compare Now ](https://www.g2.com/compare/microsoft-power-automate-vs-ss-c-blue-prism-intelligent-automation-platform) ##### ##### SS&C Blue Prism Intelligent Automation Platform Features Automation Building Visual Editor Workflow Recording Pre-Built Templates Bot Management & Execution Bot Scheduling Attended Automation Unattended Automation Intelligent Automation OCR Machine Learning NLP [ View More Features ](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/features) ##### Categories on G2 [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools) [Robotic Process Automation (RPA)](https://www.g2.com/categories/robotic-process-automation-rpa)[Intelligent Document Processing (IDP)](https://www.g2.com/categories/intelligent-document-processing-idp)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps)[Business Process Management](https://www.g2.com/categories/business-process-management)[Digital Process Automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa)[OCR](https://www.g2.com/categories/ocr) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is a single desktop publishing platform with built-in collaboration and brand asset integration actually worth it, or do most teams end up piecing together separate tools anyway?](https://www.g2.com/discussions/is-a-single-desktop-publishing-platform-with-built-in-collaboration-and-brand-asset-integration-actually-worth-it-or-do-most-teams-end-up-piecing-together-separate-tools-anyway)[What consumer insights platform works best for a mid-size retail brand that needs survey data and social listening in one place rather than buying two separate subscriptions?](https://www.g2.com/discussions/what-consumer-insights-platform-works-best-for-a-mid-size-retail-brand-that-needs-survey-data-and-social-listening-in-one-place-rather-than-buying-two-separate-subscriptions%20)[Which emergency management software integrates with HR systems for accurate employee location and contact information?](https://www.g2.com/discussions/which-emergency-management-software-integrates-with-hr-systems-for-accurate-employee-location-and-contact-information) [Top-rated AI assistants for action item tracking](https://www.g2.com/discussions/what-are-the-top-rated-ai-assistants-for-action-item-tracking)[Best online fraud protection software for startups](https://www.g2.com/discussions/best-online-fraud-protection-software-for-startups)[Pros and Cons Details](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)