Matteo P.
MP
Matteo P.
Owner
Small-Business (50 or fewer emp.)
"Old, Outdated, Not User Friendly"
2/5
What do you like best about Squirrel POS?

Nothing, I don't like using Squirrel, It the worst software Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

everything, very old software, outdated, not user friendly hard to navigate, there are better / newer systems out there like Square Review collected by and hosted on G2.com.

Verified User in Hospitality
IH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Squirrel is Nuts"
4/5
What do you like best about Squirrel POS?

Ease of operation. Back end reporting for tracking item sales. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Menu changes can be a challenge with MLU and PLU's Review collected by and hosted on G2.com.

JH
Jonas H.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"All credit card types are accepted"
4/5
What do you like best about Squirrel POS?

I can now accept all types of credit cards. The debits work very fast and there are no problems with the transmission of the data. The overview is very good and easy to understand. I can now accept and make payments anytime thanks to the good connection with the smartphone application. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

The billing should be done monthly otherwise there are simply too many small payments and our accounting department has too many payments to control. Review collected by and hosted on G2.com.

Rebecca B.
RB
Rebecca B.
Server/Bartender
Small-Business (50 or fewer emp.)
"Worst POS system ever"
0/5
What do you like best about Squirrel POS?

Quite frankly I don’t like it all. It’s impossible to edit anything at any part of the order process. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

It’s set up is completely backwards than any other system I’ve ever used. Not to mention it’s totally out of date. It won’t even communicate with the opera system on discover cards and sometimes any credit cards. They have to then be voided out and must be comped which looks bad to your boss (as the server) and to the guest (for a voided or incomplete payment or under the impression that we only accept a handful of card types not every card type). Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"Squirrel Systems Review"
4/5
What do you like best about Squirrel POS?

The system works extremely sufficiently. My coworkers and I use this system without an problem. We can easily customize orders, and add special notes to the kitchen, as well as modify them afterward.

Moreover, it is secure. The use of a card to ensure that no customers or unauthorized personnel is extremely useful. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

The interface is pretty outdated. The computer is an old one, so the touch speed isn't up to par compared to using an iPad for example. Sometimes, the order doesn't send to the kitchen, setting us back. Review collected by and hosted on G2.com.

MP
Megan P.
hey
Mid-Market (51-1000 emp.)
"This system in a restaurant is fantastic "
5/5
What do you like best about Squirrel POS?

I love how easy and accessible it is when taking orders and how less time-consuming it is, using this system was amazing. I'd love to see this system expands to other restaurants in the future! Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Sometimes we need to calibrate it at certain computers but I find it works best on a desktop computer then a regular squirrel computer. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Old school but not horrible like people say..."
3/5
What do you like best about Squirrel POS?

The simplicity makes it difficult to mess up once you are familiar with it. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

If you aren't familiar with it, there are "dead ends" that can crash the entire restaurant if it happens at wrong time. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Squirrel great software"
5/5
What do you like best about Squirrel POS?

Easiest software for my coworkers and I. No problems using it and easier to navigate than other software I have used in the past. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

There is not much to dislike. The system is pretty easy to use and figure out. Not much training is needed for this software. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Squirrel needs better fluidity"
4/5
What do you like best about Squirrel POS?

I love the simplicity of squirrel. Their helpline for when things crash is really good and prompt too. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Some actions are simple to perform and some are not. If you want to transfer a table to another server or transfer food and drink over, it's like a 8 step process. Review collected by and hosted on G2.com.

Jennifer R.
JR
Jennifer R.
Server/Bartender
Restaurants
Enterprise (> 1000 emp.)
"Easy system to use"
5/5
What do you like best about Squirrel POS?

It is so easy to use. Customizable. 24/7 help desk. Great Food & Beverage system! Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

For some reason updates seem to reek havoc on the system. Takes multiple restarts of the system to bring back online. Suggest updating before open or after close. Review collected by and hosted on G2.com.