Verified User in Restaurants
AR
Verified User in Restaurants
Enterprise (> 1000 emp.)
"Excellent Large Scale POS"
5/5
What do you like best about Squirrel POS?

Squirrel POS is used in all our locations and is stable, scales well, is consistent across all devices, is super customizable, and has the options (centralized menu and pricing, tablet POS, all the core POS functions) we need. Very satisfied. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

It can be complex to set-up depending on the integrations you need, and some of the features do not have terrific documentation. Review collected by and hosted on G2.com.

KP
Keven P.
Mid-Market (51-1000 emp.)
"Squirrel Review"
4/5
What do you like best about Squirrel POS?

easy and quick to do menuing and menu updates on an enterprise level. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Not that I dislike this, but severs sometimes have difficulty with partial checks. Review collected by and hosted on G2.com.

Vinod M.
VM
Vinod M.
Dual Hotel General Manager at Marriott International
Small-Business (50 or fewer emp.)
"Great Experience"
5/5
What do you like best about Squirrel POS?

Easy to use and easy to pull reports, I love the backend process of squirrel Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

I haven't encountered anything negative; the only time I get a little disappointed is when my system doesn't work efficiently to split the invoices.But this is my individual; the problem I think Review collected by and hosted on G2.com.

Brian D.
BD
Brian D.
Assistant General Manager
Mid-Market (51-1000 emp.)
"Excellent support"
5/5
What do you like best about Squirrel POS?

Adjustability, and great support. Very flexible Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Not integrated fully with quickbooks, at least the canadina version Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Overall it is user friendly"
4.5/5
What do you like best about Squirrel POS?

It is user friendly

Back end is easy to use Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Entering Encore cards there are too many steps

Doing a manual set up changes to system always takes way too long now Review collected by and hosted on G2.com.

Michael H.
MH
Michael H.
Mid-Market (51-1000 emp.)
"Not worth the hassle for old technology at 4x the cost."
0/5
What do you like best about Squirrel POS?

That I own the equipment, there is really nothing else that I like about the system after owning and upgrading several times over the past ten years for multiple locations. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Tech Support, functionality, antiquated technology. Constant bugs and more bugs with updates to fix old bugs. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Squirrel"
5/5
What do you like best about Squirrel POS?

Easy to learn; easy to use; they have a great support center. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

There is nothing that I dislike about Squirrel. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Squirrel POS for Hospitality"
4/5
What do you like best about Squirrel POS?

High level of configuration opportunities to suit complex hospitality setups. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

Squirrel POS will gain more opportunity by launching handheld mobile devices. Review collected by and hosted on G2.com.

Info I.
II
Info I.
Small-Business (50 or fewer emp.)
"Easy to use interface"
4/5
What do you like best about Squirrel POS?

clean and clear display options for front-end staff Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

back end organization for reporting, can't always sort fields Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"It works, if they can manage to set it up properly"
2/5
What do you like best about Squirrel POS?

Does what we need it to do as a restaurant. Staff generally find it easy to use. Can split bills and move items easily. Review collected by and hosted on G2.com.

What do you dislike about Squirrel POS?

The set up was absolutely painful. Months of miscommunication, rudeness and blame from certain staff on Squirrel's end. The tech assigned set up incorrectly and wasted a lot of our time going back and forth. Review collected by and hosted on G2.com.