Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Matrix review - autodialer"
5/5
What do you like best about Squaretalk?

The dialer is doing a great job. We can call more than one lead at the same time and it is an advantage compared to our previous system. It offers a lot of options for us to prioritize leads and recycle them. It is a perfect tool to increase the productivity of the team and help us reach our sales goals as a company. From their responsive support team to our dedicated account manager, we've felt supported every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

But here's the thing: campaign management can be a bit of a learning curve. It took us some time to really get the hang of it. However, I have to give credit where it's due – the Squaretalk team has been incredibly helpful throughout the process. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello there,

It’s great to hear your thoughts about Squaretalk and how our autodialer has helped your team increase productivity and reach more leads in less time. We’re delighted that the platform’s lead prioritization and recycling options are supporting your sales goals and that our support team and account manager have provided the assistance you needed along the way.

We value your feedback and are always working to make features like campaign management even more intuitive.

Thank you for your trust and for growing with Squaretalk!

See how Squaretalk improved
Jeremy G.
JG
Jeremy G.
Customer Onboarding Manager
Mid-Market (51-1000 emp.)
"Solid and reliable solution"
4.5/5
What do you like best about Squaretalk?

It is a very stable solution. We like how simple to set-up is and the integration capabilities were easy to implement with our internal CRM. Overall, we believe the system is doing its job and we have not encoutered any major bugs or insufficiencies. We are very happy of how stable the connectivity is and the call quality. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

It would be great if I could switch between different Axioms faster. However, I was informed that the Sqaretalk team is working on it. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello Jeremy,

Thank you for taking the time to share your experience with Squaretalk!

We’re delighted to hear that you find our product stable, easy to set up, and seamlessly integrated with your internal CRM. It’s wonderful to know that the connectivity and call quality have met your expectations and supported your daily operations.

We also appreciate your feedback about improving navigation — our team is actively working on enhancing this experience.

Thank you for your trust and for being part of the Squaretalk community!

See how Squaretalk improved
SJ
Sergey J.
ADMIN
Small-Business (50 or fewer emp.)
"Transformative Communication Platform"
5/5
What do you like best about Squaretalk?

Its ability to be integrated into our tech stack effortlessly is a game-changer. Additionally, the clarity and quality of calls are pretty good. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

We have a multilingual team, and some of our representatives aren't fluent in English. It would be immensely helpful if Squaretalk could offer interface translations or language options to cater to a broader range of users. Right now, the interface being available only in English poses a slight challenge for them. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello Sergey,

Thank you for sharing your experience with Squaretalk!

We’re thrilled to hear that the platform’s easy integration, call quality, and collaboration tools have helped streamline your team’s communication and operations. It’s great to know that Squaretalk continues to make managing distributed teams more efficient and effective.

We’re also happy to share that our platform interface is now available in multiple languages, making it easier for multilingual teams to navigate and collaborate seamlessly.

Your feedback means a lot to us and inspires us to keep improving!

See how Squaretalk improved
AK
Agata K.
Administator
Small-Business (50 or fewer emp.)
"Top-notch Contact Center Solution"
5/5
What do you like best about Squaretalk?

I use Matrix, their autodialer, and the system is making my sales team much more efficient. We have a very low waiting time, and I can easily manage the dial level to reduce dropped calls. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

Would love to see some more AI on the sales scripts so that it prompts our team on what to say not just show a normal sales script. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello Agata,

We’re glad to hear that Squaretalk’s autodialer and real-time data access have improved your team’s efficiency and streamlined client communication. It’s great to know the platform is helping you stay organized and ahead in your daily operations.

We appreciate your suggestion about adding more AI-driven features — our team is already working on ways to make the experience even more intuitive and dynamic.

Thank you for your trust and for being part of the Squaretalk community!

See how Squaretalk improved
Manuel M.
MM
Manuel M.
CEO & Founder
Small-Business (50 or fewer emp.)
"My Favorite Call Center Platform"
5/5
What do you like best about Squaretalk?

The fact that I can connect with any client without any glitches and access call logs easily. The UI is very user-friendly, making daily operations smooth. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

Although the interface is intuitive, I would love to see more tooltips. These can assist new users or those unfamiliar with certain features, ensuring smoother navigation and a more intuitive experience. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello Manuel,

We’re so pleased to hear that Squaretalk has become an essential part of your daily operations. It’s great to know that the platform’s reliability, user-friendly interface, and call management features are helping your team communicate more efficiently and save valuable time.

We also appreciate your suggestion about adding more tooltips — thoughtful feedback like yours helps us continue refining the user experience.

Thank you for your continued trust and for choosing Squaretalk!

See how Squaretalk improved
Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"A Perfect Fusion of Power And Simplicity"
5/5
What do you like best about Squaretalk?

The powerful features masked by a simple interface. It's not every day you find a platform that offers such a combination. It's been revolutionary for our daily operations. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

Getting onboarded with all the features can be a tad bit challenging for non-tech-savvy users. But the incredible support from Squaretalk's team more than makes up for it. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello there,

It’s great to hear how Squaretalk has positively impacted your daily operations! We’re delighted that the platform’s powerful features and simple interface are making communication and collaboration smoother across your teams.

We’re also glad our support team has made onboarding easier and ensured you get the most out of the platform. Your feedback motivates us to keep improving and delivering even more value!

See how Squaretalk improved
Vadim R.
VR
Vadim R.
Sculptor Product Manager
Mid-Market (51-1000 emp.)
"Intelligent solution for call management"
5/5
What do you like best about Squaretalk?

Squaretalk boasts an intuitive interface that simplifies setting up and managing customer interactions. The platform offers flexible customization options, advanced analytics and reporting, and seamless integration with Salesforce and other essential business tools. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

The sheer number of features available on Squaretalk can be overwhelming for some users, particularly those new to call center platforms. However, once familiar with the platform, navigating it becomes much more manageable. Review collected by and hosted on G2.com.

Response from Noam Dorokhov of Squaretalk

Thanks for sharing your thoughts on Squaretalk, Vadim! It's awesome to hear that our platform has made your daily business operations more efficient and had such a positive impact on your call management and workload.

We know that the variety of features can be a bit overwhelming at first, but we're always working on improving our interface, onboarding process, and providing guidance. Your feedback is incredibly helpful for making our platform even better.

If you have any suggestions or need help with any features, just give us a shout!

Arif H.
AH
Arif H.
Officer E&I
Small-Business (50 or fewer emp.)
"Always Available for asst & Facilitate"
5/5
What do you like best about Squaretalk?

Squaretalk is a solid solution of taking in modern age to facilitate with local numbers. easy for use and much batter feature rather then other apps. best way of communication in short time. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

Hope so there is nothing to this app for dislike ,every feature is a unique Quality, I would sugges to keep improving this magical app towards People's easy usage. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Hello Arif,

Thank you for taking the time to leave such a positive review!

We’re glad to hear that Squaretalk is helping you communicate efficiently, manage calls with ease, and improve call tracking and quality. It’s wonderful to know that our platform, designed to provide reliable and modern communication, is meeting your business needs.

It’s always great to know we’re contributing to our clients’ success. If you ever have questions, feedback, or need a hand with anything, don’t hesitate to reach out — we’re here for you.

Thanks again for choosing Squaretalk!

See how Squaretalk improved
Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"One of the best companies I had the chance to work with"
5/5
What do you like best about Squaretalk?

The best company that had the opportunity to work with. The support team responds fast and fixes all issues that we face. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

Nothing to add here. Only good things about the company up until now. Review collected by and hosted on G2.com.

Response from Noam Dorokhov of Squaretalk

Thank you so much for taking the time to share your experience with Squaretalk! We're stoked to hear that we're among the best companies you've worked with! Your feedback means a lot to us and helps us keep improving our work. We're particularly delighted to know that our support team has been able to respond quickly and effectively to any issues you've encountered. Our team works diligently to resolve all technical problems swiftly, allowing you to focus on your core business activities without disruptions.

Çağla K.
ÇK
Çağla K.
Software engineer and Biomedical engineer
Small-Business (50 or fewer emp.)
"You should try SquareTalk which provides excellent unlimited Integrations and ease of use"
5/5
What do you like best about Squaretalk?

The surprising thing about Squaretalk is that it conveys such a complex template to its users in an easy and understandable way. It offers VIP service even in small businesses in order to monitor the workflow and establish healthy communication within the team. Review collected by and hosted on G2.com.

What do you dislike about Squaretalk?

During the usage phase, problems that may be experienced together with support with small trainings are prevented. I can say that there is nothing I don't like about Squaretalk. Review collected by and hosted on G2.com.

Response from Olivia Panayotova of Squaretalk

Thanks for the great review!

We’re really happy that Squaretalk is working well for you and supporting your needs. If there’s ever anything we can do to make your experience even better, just let us know. We appreciate having you with us!

See how Squaretalk improved