K A.
KA
K A.
Founder, Host, Creator
Small-Business (50 or fewer emp.)
"Effortless Website Management with Customization Potential"
5/5
What do you like best about Squarespace?

I like Squarespace for how graphical and content-focused it is, which makes it very easy to use with its WYSIWYG interface. It's also customizable, making it simple to train clients so they can update things themselves. Compared to other CMS options like WordPress, it's much easier to see and understand your own edits, with fewer bugs and better security since it doesn't get hacked. Squarespace feels more mobile and less clunky than manual methods like Dreamweaver and server-side edits. I always switch my clients to Squarespace from platforms like WordPress, Wix, or Tumblr. The initial setup for Squarespace is always a breeze. I always recommend Squarespace to others and rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

I always want more customization. They continually update it but I seem to always be stretching the limits. You can add snippets of code here and there and workaround things, but essentially the formats are the same. Also, you can’t upload videos to a gallery template. Review collected by and hosted on G2.com.

Mrs. Phyllis C.
MC
Mrs. Phyllis C.
Owner
Music
Small-Business (50 or fewer emp.)
"Easy Setup, But Customer Service Is Hard to Reach"
2.5/5
What do you like best about Squarespace?

Getting started with the website builder was easy enough, and the overall setup felt straightforward. I also appreciated having a free trial period, which was definitely a plus. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

The lack of easily accessible customer service really turned me off. On top of that, the pricing felt a bit high as well. Review collected by and hosted on G2.com.

alpana c.
AC
alpana c.
Search Engine Optimization Specialist
Small-Business (50 or fewer emp.)
"Simplified Website Management with Powerful SEO Features"
4/5
What do you like best about Squarespace?

I appreciate Squarespace for its ease of use, especially compared to WordPress, which I've used for over a decade. Squarespace makes it simpler with user-friendly widgets that are just drag-and-drop. Everything you need is built inside, so I can easily copy and paste a WordPress article, and it handles the formatting like headings and alt text smoothly. I love that it offers a dashboard where I can study website traffic without needing extensive knowledge in SEO. Also, setting everything up and maintaining plugins is quite easy. The dashboard's ability to conduct market research and study trends right there is impressive, and you don't need to know a lot about SEO to understand what's happening on your website. Also, the initial setup was very easy, making Squarespace an excellent choice. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

The ability to micromanage things in Squarespace is limited compared to WordPress. You can't customize or add JavaScript as freely as you can with WordPress. Using tools like in links isn't the same on Squarespace as it is on WordPress. The technical SEO aspects, like schema files, feel a bit outdated and need to be updated. Review collected by and hosted on G2.com.

Chelsea E.
CE
Chelsea E.
Small-Business (50 or fewer emp.)
"Poor Support and Domain Management Issues with Squarespace"
0/5
What do you like best about Squarespace?

Absolutely nothing Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Squarespace is the worst. They have not allowed us to continue to pay for the domain even though we have submitted the feather certificate, bill of sale showing the domain is now ours, and the business EIN registration. Communication is through chat or email. We are constantly redirected to other departments and never get any resolution. We have had to spend countless hours changing domains and emails for a business that has been running for 6 years. Having to contact all existing clients and potential clients of the change in hopes they understand. Review collected by and hosted on G2.com.

Kirsten M.
KM
Kirsten M.
Search Engine Optimization Specialist
Small-Business (50 or fewer emp.)
"Effortless Website Building, Needs Better E-Commerce Integration"
5/5
What do you like best about Squarespace?

I use Squarespace for my own website and some clients also use it. I find it to be an easy website platform that allows me to build a very professional and user-friendly website without needing a web developer or coding experience. I really appreciate the ease of use and the ability to update the site myself or for clients with ease. The initial setup was fairly easy, and there are enough tutorials and videos online that solve most issues. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

The e-commerce integrations and tracking setups are not great with Squarespace compared with Shopify for example. Review collected by and hosted on G2.com.

Valentina T.
VT
Valentina T.
Chief of Staff
Small-Business (50 or fewer emp.)
"Effortless Website Management with Limited Design Flexibility"
3.5/5
What do you like best about Squarespace?

I love that managing our company websites on Squarespace is incredibly easy, and the best part is that you don't need to know anything about development to use it. The website update process is straightforward and user-friendly, meaning any employee can do it without needing to be a developer. The initial setup of Squarespace was pretty easy for our team, as it's straightforward. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

The fact that it is so easy to use, it also makes it very limited in terms of design. Give more flexibility when editing, everything is very limited, especially when you use their template you can barely change anything. Review collected by and hosted on G2.com.

Lisa E.
LE
Lisa E.
Digital marketing and communications officer
Small-Business (50 or fewer emp.)
"Effortless Website Management with Stunning Designs"
5/5
What do you like best about Squarespace?

I love Squarespace for its ease of use and sleek, professional designs. It makes managing my organisations website. It is simple to use, allowing me to focus on content, not coding, while keeping everything visually polished and accessible. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

There could be more interactive features and booking facilities. Review collected by and hosted on G2.com.

Nikki E.
NE
Nikki E.
Email consulting
Small-Business (50 or fewer emp.)
"Easy, does the job"
3.5/5
What do you like best about Squarespace?

Easy builder, nice templates, out of the box extras like SEO or LLM readability Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

All website builders are clunky, they're just the least clunky I've tried. I don't know why I can't make a page template instead of having to use theirs which means I have to start from scratch again (or just copy a different page). But I honestly haven't played around a lot, I just put something together and it's good enough. Review collected by and hosted on G2.com.

Tom G.
TG
Tom G.
Director of Web Experience
Mid-Market (51-1000 emp.)
"Squarespace Makes Building Pro-Level Sites Easy—No Coding Needed"
5/5
What do you like best about Squarespace?

Squarespace’s ease of use is hard to beat. Even so, its most recent feature upgrades, like Finish Layer, give users without coding skills the ability to create websites that can rival what you might produce in Webflow and similar tools. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

While there have been recent advances with the asset library it still doesn't compare to Wordpress. Review collected by and hosted on G2.com.

Nadia F.
NF
Nadia F.
Founder & Virtual Executive Assistant
Consulting
Small-Business (50 or fewer emp.)
"All-in-One Features Make Website Building Effortless"
5/5
What do you like best about Squarespace?

My favorite thing about Squarespace is the number of features it offers. I love to DIY, but don't want to have to worry about looking for what I need for my website from a bunch of different sources. Additionally, the ease of use is fantastic, again for a DIYer, I feel the interface is intuitive from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

I don't love the pricing however I accept that is a tradeoff for the convenience and confidence I have in their products rather than second guessing whether I did it right. Review collected by and hosted on G2.com.