Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Terrible customer support with no way to contact a human!"
0/5
What do you like best about Squarespace?

It sdoes the job and provides easy way to implement and maintain more interactive website capabilities. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Absolutely terrible customer support and service. There is NO WAY to reach a human. No phone support. Online chatbot does not have humans, only generate email support request. Email support response time is not at almost three weeks and counting with no contact. I've submitted four email support requests in three weeks with NO response on any of them. The problem is with payment processing on their end that I have no means to resolve and as a result my subscription has lapsed and they've suspended our companies website. This is TOTALLY UNACCEPTABLE practice. I will be switching to another provider. Review collected by and hosted on G2.com.

Seth H.
SH
Seth H.
Director
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Clean looking and Easy to Use"
4.5/5
What do you like best about Squarespace?

It's remarkably easy to use, edit and looks great on mobile. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Occasionally I can get stuck with some spacing issues, but typically it's an easy fix if I slow down. Review collected by and hosted on G2.com.

JR
Jason R.
Mid-Market (51-1000 emp.)
"My Experience with Squarespace"
5/5
What do you like best about Squarespace?

For the past 5+ Yos, Squarespace has been a robust tool that enable me to seamlessly create and design websites via drag and drop functionality. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Ever since I started using Squarespace, I have never experienced much trouble for more than 2 hours. Review collected by and hosted on G2.com.

Megan S.
MS
Megan S.
Small-Business (50 or fewer emp.)
"they do the best job in making it usable for customers that don't know what there he harder things"
5/5
What do you like best about Squarespace?

the ease of it foor people who arnt quilfied Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

there lack of custmer service. they dont get to you as quick.!!! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for Quick, Simple Websites"
3.5/5
What do you like best about Squarespace?

Squarespace has lots of templates that you can easily use to get a beautiful website up in less than one week. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Because Squarespace is meant for non-coders, it does not allow much customization outside of their templates. Review collected by and hosted on G2.com.

Juanita W.
JW
Juanita W.
Owner
Small-Business (50 or fewer emp.)
"Squarespace"
5/5
What do you like best about Squarespace?

I am able to manage all of my square space domains under one account. I can also make some changes on the mobile app. This saves me time by not having to go to a desktop or laptop. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

There are some glitches that need to be worked out with some of the templates. It makes it hard to add new content Review collected by and hosted on G2.com.

Krittika M.
KM
Krittika M.
Founder & Chief Creative Officer
Small-Business (50 or fewer emp.)
"Easy and intuitive: Highly recommend"
5/5
What do you like best about Squarespace?

- Very easy to use without coding knowledge

- Well designed layouts available for free

- Loading time is fast for websites and generally the website runs smoothly Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

- The free layouts do have some restrictions when it comes to mobile view

- Slighlty on the expensive side

- Some limitations with respect to SEO and tags Review collected by and hosted on G2.com.

Cameron B.
CB
Cameron B.
Freelance Graphic Designer
Small-Business (50 or fewer emp.)
"It is very user friendly and does all the basic functions, but is lacking in detailed-customization."
3.5/5
What do you like best about Squarespace?

I like that squarespace provides access to website making even if you do not have coding knowledge. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

I do not like the limitations of squarespace. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Small-Business (50 or fewer emp.)
"Beautiful and user-friendly designs"
5/5
What do you like best about Squarespace?

So easy to use and customer service is really reactive when it gets too technical. Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

Integration of images isn't as seemless as it could be. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Very happy with my website and how easy it was to edit"
5/5
What do you like best about Squarespace?

I love that it's so easy for me to control and make changes so I'm not constantly paying someone to make updates. It was easy to get a domain and get the whole process started. My site looks incredibly professional and not at all "templated" Review collected by and hosted on G2.com.

What do you dislike about Squarespace?

It would have taken a long time for a layperson like myself to create the website from scratch. It all depends on your skill set but there weren't a lot of templates that would have easily worked for a copywriter. Most portfolio sites were for image based portfolios, not copy based. Review collected by and hosted on G2.com.