---
title: Square Point of Sale Reviews
meta_title: 'Square Point of Sale Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1211 reviews by the users' company size, role or industry
  to find out how Square Point of Sale works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 1211
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: POS
  url: https://www.g2.com/categories/pos
---


# Square Point of Sale Reviews
**Vendor:** Block  
**Category:** [Retail POS Systems](https://www.g2.com/categories/retail-pos)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,211
## About Square Point of Sale
Square Point of Sale is a powerful, flexible POS system built for every kind of business—from restaurants and retailers to salons and professional services. With Square POS, you can manage your entire operation from one place. Accept payments in person, online, or on the go. Track sales, inventory, and customer preferences in real time, and use built-in analytics to understand how your business is performing across every location and channel. Tailored solutions of every business. Square POS includes seven industry modes: Quick Service, Full Service, Bar, Retail, Bookings, Services, and Standard. Each mode includes features designed for your business type, including order management, KDS, and pre-authorized tabs for restaurants, appointment scheduling for beauty providers, invoices and estimates for service professionals, and inventory and vendor management for retailers. A POS that grows with your business. As your business evolves, Square POS adapts with you. Easily switch modes, add locations, or manage multiple concepts within one app. Square hardware works across every mode, from countertop setups to mobile readers, so you can take payments wherever your customers are. Simplify your operations. Square combines payments, hardware, and software in one unified platform. Accept all major payment types, including tap, chip, swipe, and digital wallets like Apple Pay and Google Pay. Get paid as soon as the next business day, with transparent pricing, no hidden fees, and no long-term contracts. Insights and tools that drive growth. Square POS includes built-in reports that track sales, customers, staff, and inventory in real time. Square AI delivers smart insights to help you make more informed business decisions. And with integrated tools like Square Marketing, Payroll, Banking, and Square Online, you can manage your entire business from one connected platform. Get started in minutes. Square POS is free to download and simple to set up. Train your team quickly and start accepting payments right away. Explore advanced features with a 30-day free trial, and upgrade anytime. Transparent pricing means you always know what you’ll pay—with no contracts or surprises.



## Square Point of Sale Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Square Point of Sale, enjoying its straightforward setup and seamless integration. (122 reviews)
- Users value the **quick and easy transaction processing** with Square Point of Sale, enhancing their sales experience. (58 reviews)
- Users appreciate the **advanced features and customization** of Square Point of Sale for efficient invoice management and reporting. (44 reviews)
- Users appreciate the **ease of use** with Square Point of Sale, finding it user-friendly and efficient for transactions. (42 reviews)
- Users love the **quick and easy setup** of Square Point of Sale, enhancing convenience and adaptability for their businesses. (41 reviews)
- Easy Setup (40 reviews)
- Users appreciate the **intuitive setup and automated invoicing features** of Square Invoices, enhancing efficiency and productivity. (34 reviews)
- Users value the **solid customer support** from Square Point of Sale, enhancing their overall experience and trust. (32 reviews)
- Efficiency (32 reviews)
- Intuitive (30 reviews)

**What users dislike:**

- Users express concern over **high fees** with Square Point of Sale, which can accumulate significantly for frequent transactions. (30 reviews)
- Users find the **expensive processing fees** of Square Point of Sale burdensome, especially for larger businesses. (24 reviews)
- Users find **access limitations** frustrating, particularly with mobile payments and the need for internet connectivity. (19 reviews)
- Users note a **lack of customization features** , limiting options and leading to potential issues with pricing and functionality. (17 reviews)
- Users express concerns over **upfront charges and processing fees** , which can significantly increase costs for businesses using Square. (17 reviews)
- Users encounter **limited customization** options in Square Point of Sale, affecting unique feature requests and specialized needs. (15 reviews)
- Users face **limited features** in Square Point of Sale, with many requests for improvements still unmet. (15 reviews)
- Pricing Issues (14 reviews)
- Slow Performance (14 reviews)
- Technical Issues (14 reviews)

## Square Point of Sale Reviews
  ### 1. Just Ok - Fair fee costs, good tools for inventory, lacking in support

**Rating:** 2.5/5.0 stars

**Reviewed by:** Director C. | Executive Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Square Point of Sale?**

Square for Retail has great features for inventory tracking, including a receiving feature and cost of goods reports.  Transactions are generally quick and easy on the point of sale register or handheld terminal, and Square provides nonprofits like ours with a discounted credit card processing rate.  Switching from Clover POS to Square POS has allowed us to save on processing fees and helps us keep better track of our inventory.  It also allows us to use online payment links without needing a full online store.  Another feature we like is the Customer Directory, which automatically captures customer data, as well as allows us to group customers so we can give unique discounts to different membership levels.  The directory is also helpful for reporting visitor demographics and visitor return rates (we can see who returns weekly, monthly, or has visited only once).

**What do you dislike about Square Point of Sale?**

The major downside of Square is it's lack of adequate customer support.  I often have to wait hours on the phone, only to be told there is a glitch or issue that nobody knows how to fix yet,  After several days, the issue may resolve itself, but I am never followed up with, and never informed of what caused the issue or how it was fixed.

While Square advertises it has integrations with many other software products, we have found that most of those integrations are actually not customizable enough for our needs.  For example, only a few of the fields are able to be sent through third party integration apps like Zapier.  We have also tried the Quickbooks integration (it only sent a general sales figure over, not different figures for nontaxable and taxable sales), and the WooCommerce integration (cannot use products with multiple variable features online - like a tee shirt with a size variation AND a color variation), so we have not been able to use any integrations.

**What problems is Square Point of Sale solving and how is that benefiting you?**

Inventory Tracking and Management, Low-Fee Credit Card Processing, Using the same POS for online, in-person, and mobile transactions

  ### 2. User-Friendly but Lacks Customization

**Rating:** 2.5/5.0 stars

**Reviewed by:** Valentina T. | Chief of Staff, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about Square Point of Sale?**

I absolutely love how user-friendly Square for Retail is. This intuitive and approachable interface ensures that even individuals without technical knowledge can manage and update our websites with ease. The smooth setup process stands out for its efficiency, allowing our team to get everything up and running without any technical hurdles. The primary thing that makes me lean towards this product is just how effortlessly anyone from our team can dive in and make necessary updates or changes to our website, which is critical for our operations.

**What do you dislike about Square Point of Sale?**

I find Square for Retail very limited in terms of customization. It's challenging to personalize the website to meet specific needs because there aren't enough options or flexibility. I can't customize things sufficiently, which makes it difficult to get the website to look the way I want. The reliance on templates, which are quite restricted, poses a problem. Additionally, attempts to use code for customization often fall short, as the website tends to alter or delete the code unexpectedly. This limitation is significant enough that it may force us to consider other platforms as our business grows, as Square for Retail might not scale with our increasing needs.

**What problems is Square Point of Sale solving and how is that benefiting you?**

I find Square for Retail user-friendly, allowing any team member to update without technical expertise, ensuring ease of use across our sites.

  ### 3. Affordable Pricing, But Extra Fees Add Up

**Rating:** 2.5/5.0 stars

**Reviewed by:** Paul G. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 06, 2026

**What do you like best about Square Point of Sale?**

Affordable pricing for the services offered.

**What do you dislike about Square Point of Sale?**

Basic functions, fees start to add up quickly.

**What problems is Square Point of Sale solving and how is that benefiting you?**

Point of sale in the field, at office or abroad.

  ### 4. Square: Fitting Name

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2023

**What do you like best about Square Point of Sale?**

Square has a great reputation, helpful support teams and has longevity in the business.  Companies in this field with longevity tend to Iffer lower prices and have high standards.

**What do you dislike about Square Point of Sale?**

Doesn't feel like it's changing with times.  Frequent seeming disruptions.  Less premium type features outside payment process.  Reevaluate what customers want in personal payment processing and reinvent.

**What problems is Square Point of Sale solving and how is that benefiting you?**

Payment processing. I believe it guests believe it to be trustworthy and fast.  End of night financials errors may be reduced due to thorough data and ease of obtaining.

  ### 5. Works, just not for law

**Rating:** 2.5/5.0 stars

**Reviewed by:** Scott D. | Managing Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Square Point of Sale?**

Square got me started with I opened my practice, was easy to set up and fairly easy to use. I understand it has gotten even better over time , though I discontinued it years ago

**What do you dislike about Square Point of Sale?**

Unfortunately, Square puts a lien on the funds in an account, which is impermissible for IOLTA trust accounts under the NC State Bar rules. It also can't draft fees from exclusively an operating account, as far as I am aware.

**What problems is Square Point of Sale solving and how is that benefiting you?**

Being able to run cards on the go, providing a card swiper, and charging reasonable fees really revolutionized the credit card market when I was just starting out.

  ### 6. Good But Not Great

**Rating:** 3.0/5.0 stars

**Reviewed by:** jason s. | owner, ceo, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Square Point of Sale?**

Being able to save items, listing their catergories, prices and attributes make for quick and easy processing. Being able to have the customer approve an estimate and place a deposit.

**What do you dislike about Square Point of Sale?**

When you provide and estimate, it does not show a calendar as it does in the invoice mode allowing you to easily chose the remaining balance due by date. Instead you are left trying to guess at the date. If you're like me, and a balance is due 14 days prior to an event, it starts to get a little tricky trying to calculate the due date.

**What problems is Square Point of Sale solving and how is that benefiting you?**

not having to deal with Pay Pal for one. the invoices look professional and they allow for an accurate description of the services my company provides for each event.

  ### 7. Functional, but set up with not easy if you're not technologically inclined

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Square Point of Sale?**

The "cash register" aspect of using Square was simple

**What do you dislike about Square Point of Sale?**

Setting up the POS with menu items is tricky

**What problems is Square Point of Sale solving and how is that benefiting you?**

Transitioning from a pen, paper, and cash register system to a digital-first system.

  ### 8. Works great for the most part...but

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Square Point of Sale?**

I like how easy it is to understand from the customer's perspective

**What do you dislike about Square Point of Sale?**

the 50K limit is a huge bother. no longer can download PDF's from the app to your phone to be able to email PDF's.

**What problems is Square Point of Sale solving and how is that benefiting you?**

organizing my invoices and letting me view reports, transactions, and balances

  ### 9. All around good but they are starting to nickel and dime

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about Square Point of Sale?**

Ease of use, smart features, minimistic design.

**What do you dislike about Square Point of Sale?**

Expensive features and add ons. Slow to add features they keep claiming are in the pipeline. Everything costs money like marketing and simple additional screen use at your business.

**Recommendations to others considering Square Point of Sale:**

It's ok all around but they are charging too much for small business owners. Also they are slow to adapt changes even though they make millions of dollars

**What problems is Square Point of Sale solving and how is that benefiting you?**

Square is helping the e commerce side of sellng things online but still doesn't have all the needed features. Square helps with customers that want loyalty but they still haven't gotten around to adding to restaurant

  ### 10. Used to Love, Now I’m Neutral

**Rating:** 2.5/5.0 stars

**Reviewed by:** Heide R. | Copywriter, Content Strategist, &amp; Social Media Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about Square Point of Sale?**

I like the dashboard of the program. It enables a view of everything all at once, including sales and reports and customers, et cetera. In comparison to other POS's, it's decent.

**What do you dislike about Square Point of Sale?**

The new version that requires a separate app for EVERYTHING (sales, invoices, etc), the very confusing navigation on the website that leaves you running in circles.

**What problems is Square Point of Sale solving and how is that benefiting you?**

Connecting with customers who want to purchase and item and selling those items to them. It takes a little bit of the middle work out and enable ease of use for transactions and invoices.

  ### 11. Great service for invoicing customers-- just pricey.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Square Point of Sale?**

I love the invoicing feature and reminder system. I love being able to "schedule" invoices rather than have to send them out immediately. Emails with consistant and reliable.

**What do you dislike about Square Point of Sale?**

The system is buggy. Sometimes changing one date on an invoice (Like send date), changes other dates on the invoice automaticcaly (like due date). I emailed about it but I didn't feel like they cared to fix it.  Nothing should change without me changing it. Ultimately, we moved to a cheaper payment processing service anyway

**What problems is Square Point of Sale solving and how is that benefiting you?**

Sending invoiced to client that are due now, and in the future. Scheduling made it very easy to be able to lump invoices in at one time and just schedule them out to everyone.

  ### 12. Square is a good reliable resource for small businesses

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2021

**What do you like best about Square Point of Sale?**

Easy to use, track and request payments.  Also easy to edit invoices and spilt into multiple payments by milestones.

**What do you dislike about Square Point of Sale?**

The fee is a bit high to use and especially huts hard fir larger invoice payments

**Recommendations to others considering Square Point of Sale:**

Duplication feature allows time savings

**What problems is Square Point of Sale solving and how is that benefiting you?**

Don't have to collect credit card info personally and you can track income easily

  ### 13. The invoices are easy to use. Square set up can be a problem.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2021

**What do you like best about Square Point of Sale?**

Past information is easy to recall and use for new invoices. It makes it easier to do new invoices for returning customers. It also allows for reminders and the ability to make edits.

**What do you dislike about Square Point of Sale?**

The initial setup of Square can be confusing.

**Recommendations to others considering Square Point of Sale:**

Be careful of how you set up your initial account.

**What problems is Square Point of Sale solving and how is that benefiting you?**

I can interact with customers who cannot come to our building quickly. I can get this debt paid. I can send reminders to prompt payments.

  ### 14. An Integrated POS System that allow our business to be open 24/7

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about Square Point of Sale?**

Integrates with our online scheduler and booking system, Acuity. I like there new invoice deposit feature. Customers can save their card for future payments and share feedback on their transaction. 

**What do you dislike about Square Point of Sale?**

I wish they would allow us to run more than one loyalty program at one time. Clients can dispute transactions and if their bank does not agree with you, they will not provide you for a service rendered. For example we had a customer come to our business in 2017. He booked our venue to celebrate their child's birthday. We ordered pizza and cupcakes from an outside vendor, provided out of pocket purchases (party goods) and paid staff to work his party. After the party he complained and ended up getting a free party. we were left with the full $800 bill, this just didn't seem fair at all, in anyway shape or form. 

**Recommendations to others considering Square Point of Sale:**

If you heard about Square from someone else, they do offer a referral credit. Refer them if they inadvertently referred you. I saw it at another business and didn't realize they had a referral code to share with me, for when I signed up. The cashier could have easily told me more about it for the company's benefit. 

**What problems is Square Point of Sale solving and how is that benefiting you?**

Because it integrates with our scheduling system, Acuity - we can accept payments 24/7. 

  ### 15. how i use square to better my restaurant experience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2019

**What do you like best about Square Point of Sale?**

It is useful to discover and understand ratings to make an informed decision 

**What do you dislike about Square Point of Sale?**

It is not as popular as some other software so I find less relevant content/not as many reviews 

**What problems is Square Point of Sale solving and how is that benefiting you?**

trying to undertsand my need. Benefit is you can get more opinions, needs more participation

  ### 16. Fast depositing 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 12, 2018

**What do you like best about Square Point of Sale?**

It deposits funds into my account nearly instantaneously.  

**What do you dislike about Square Point of Sale?**

That I have to use the attachment to get a lower interest rate.   It does not connect with my billing software. 

**What problems is Square Point of Sale solving and how is that benefiting you?**

Ability to accept credit cards. 

  ### 17. Easy to use but difficult to get detailed info on sales

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 15, 2018

**What do you like best about Square Point of Sale?**

It is really easy to use, whether swiping from my phone or typing in c.c. info when I'm talking to the person on the phone.

**What do you dislike about Square Point of Sale?**

Our 'sales' aren't items but donations or memberships to our organization. I would like each 'sale' to be deposited to our bank daily--or else handled like paypal where I trigger a monthly deposit. As it's set up now, we have to remember to 'send' the item and then it still waits a day or two to deposit. This creates issues at month end. It also creates an issue if we don't do the 'send' in a timely manner and the person's money gets refunded to them!

**What problems is Square Point of Sale solving and how is that benefiting you?**

It makes it easier for our visitors to swipe the QR code or come to the office and swipe their card and pay us instead of having cash. It's easy for them to use from the home page of our website.

  ### 18. Square could be perfect.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Olivia T. | Owner, Cosmetics, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2017

**What do you like best about Square Point of Sale?**

I love the fact that I can take payments from practically anyone when using square. It really is a professional service that makes it so much easier for my customers to check their cart on my website. Iv never had any issues with checkouts and they have a wonderful dashboard that allows me to view my sales. I really like that once you set up your checking account then they automatically deposit your money daily; its just one thing i don't have to worry about now. It is very easy to see what fee they take out per sale so you don't get any surprise deductions at the end of the month.

**What do you dislike about Square Point of Sale?**

Honestly, the only thing i dislike about square is that they are not willing to work with pay-pal. I wish i could have my money deposited into pay-pal for automatic availability. Furthermore they will not allow me to link my pay-pal prepaid checking account or my pay-pal debit card to my account. For someone like me, who only uses a online pay-pal checking account it was kind of annoying to have to go out and open a new checking account to use with square.

**What problems is Square Point of Sale solving and how is that benefiting you?**

I am not able to accommodate to customers that do not use Paypal. I know alot of online shoppers use paypal but now i do not have to miss sales because square allows me to accept credit cards. Honestly in the past few months i have received more square transactions than paypal, this was shocking to me. It made me appreciate squares service even more.

  ### 19. A great resource, but could offer more

**Rating:** 3.0/5.0 stars

**Reviewed by:** Arika S. | Owner and Photographer, Photography, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about Square Point of Sale?**

Square was very easy to sign up, put all your information in, and had a great workflow. 

**What do you dislike about Square Point of Sale?**

My only dislike of square was there were no ACH payments available to users. There are other options available that give you a choice of credit or bank payments, and when Stripe became usable on 17hats with ACH payments I switched to them. 

**Recommendations to others considering Square Point of Sale:**

Make sure you are making the most out of your invoice and the processing fees. 

**What problems is Square Point of Sale solving and how is that benefiting you?**

No ACH payments. Easy to use, no problem receiving payments, usually within 24 hours of payment being received. 

  ### 20. Cool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2018

**What do you like best about Square Point of Sale?**

Its simple to use and easy to learn. I had an easy time training others too

**What do you dislike about Square Point of Sale?**

Sometimez difficult to organize the items 

**What problems is Square Point of Sale solving and how is that benefiting you?**

Used as register. Doesnt always connect easily

  ### 21. Works when you have nothing else, but isn't very reliable

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2017

**What do you like best about Square Point of Sale?**

Gives you a way to process payment in unique environments and/or when your main operating system is down. 

**What do you dislike about Square Point of Sale?**

Is a PAIN to use. I feel like I have to swipe a person's card a million times before it actually works because the dang thing is so sensitive. 

**Recommendations to others considering Square Point of Sale:**

Only use when desperate, when on the road. It's not super reliable - you'll end up swiping a million times before the payment actually processes. 

**What problems is Square Point of Sale solving and how is that benefiting you?**

Solving being able to process payments in unique and/or nomadic environments.

  ### 22. It's a simple, yet slightly convoluted system. 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2017

**What do you like best about Square Point of Sale?**

Easy to use, plus the square reader is wonderful. I can bring it anywhere. 

**What do you dislike about Square Point of Sale?**

High fees for credit cards, high fees for sales... generally high fees all around. 

**What problems is Square Point of Sale solving and how is that benefiting you?**

When I'm making sales on the go, or selling at an art fair or convention, it's SO handy to have my square reader handy; however, I have to openly disclose that there's a 3-4% fee for credit card users, and that tends to drive away sales. 

  ### 23. Square for Unconventional Needs

**Rating:** 3.0/5.0 stars

**Reviewed by:** Zorah O. | Resource Technician, Higher Education, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2016

**What do you like best about Square Point of Sale?**

I like how easy Square is to use.  I also like the affordability of Square.

**What do you dislike about Square Point of Sale?**

The online store portion didn't completely fit our unusual needs (we needed to keep order open for a few months and that wasn't an option through them).  I also once had to wait 7 business days for a response to an issue I was having.  That was not great.  

**What problems is Square Point of Sale solving and how is that benefiting you?**

We have a plant sale that we needed to charge for.

  ### 24. Good option, but has support problem

**Rating:** 2.5/5.0 stars

**Reviewed by:** Crystal A. | Marketing Director, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2013

**What do you like best about Square Point of Sale?**

Easy to use. Also, hey had a monthly fee for credit card processing rate instead of per transaction rate

**What do you dislike about Square Point of Sale?**

No support.  Support is over email only.  No phone number to reach out.  2013 Tax documents were issued incorrectly, submitted emails 3 times over period of 1 month to get a response.  2nd issuance of documents were still incorrect,

**Recommendations to others considering Square Point of Sale:**

Test before using, because support is not available.

**What problems is Square Point of Sale solving and how is that benefiting you?**

CC payments made easy for popup shop

  ### 25. Cost vs Convenience

**Rating:** 3.0/5.0 stars

**Reviewed by:** Charysse S. | Lecturer, Education Management

**Reviewed Date:** August 05, 2013

**What do you like best about Square Point of Sale?**

My husband's sales increased because he was able to accept payment right at the site.  The hardware came free with the service and it was easy to use.

**What do you dislike about Square Point of Sale?**

The Cost.  OMG.  Not that great for very small businesses.  When business was slow and sporadic, it felt like a burden.

**Recommendations to others considering Square Point of Sale:**

If you have a medium or large sized business, this tool would work for you.  I would not recommend it for small businesses. We got rid of it. 


## Square Point of Sale Discussions
  - [Is Square Point of Sale free?](https://www.g2.com/discussions/is-square-point-of-sale-free) - 2 comments, 1 upvote
  - [Why doesn&#39;t Square accept Food stamps?](https://www.g2.com/discussions/why-doesn-t-square-accept-food-stamps) - 1 comment, 1 upvote
  - [How is Square for Retail different from Square Point of Sale?](https://www.g2.com/discussions/differences-between-square-point-of-sale-and-square-for-retail) - 1 comment, 1 upvote
  - [Which Square Reader is right for my business?](https://www.g2.com/discussions/which-square-reader-is-right-for-my-business) - 1 comment, 1 upvote
  - [What is Square Point of Sale used for?](https://www.g2.com/discussions/what-is-square-point-of-sale-used-for) - 1 comment

- [View Square Point of Sale pricing details and edition comparison](https://www.g2.com/products/square-point-of-sale/reviews?filters%5Bnps_score%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A24%3A51+-0500&secure%5Bsession_id%5D=9693bcc2-0d31-4959-a1e9-f53f327c9e76&secure%5Btoken%5D=040ea21b3162bf98d620392cf5fae9cbef20c986fc768e17836cac836d1578c8&format=llm_user)
## Square Point of Sale Integrations
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)
  - [Checkfront](https://www.g2.com/products/checkfront/reviews)
  - [Homebase](https://www.g2.com/products/homebase/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Pixpa](https://www.g2.com/products/pixpa/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [ROLLER Software](https://www.g2.com/products/roller-software/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Wix Studio](https://www.g2.com/products/wix-studio/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Square Point of Sale Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Contract Management Platform Features**
- Contract Creation
- Customizable Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards
- Government Contracts
- Specialty Contracts
- Alerts/Notifications
- Third-Party Integrations

**POS**
- Credit Card Payments
- Barcode Scanning
- Hardware Integration
- Price Adjustments
- Receipts
- Electronic Payments
- Accounting Integration

**Administration**
- Menu Building
- Inventory Management
- Employee Scheduling
- Accounting
- Reporting & Analytics
- Loyalty Management
- Retail Inventory Management
- Invoice Management
- Layaway Management
- Delivery Management
- Real-Time Reporting
- Reporting & Statistics

**Billing**
- Automation
- Consolidation
- Adjustments
- Blacklisting

**Platform Basics**
- Reporting
- Interoperability
- Real-Time Reporting
- Labor Cost Reporting

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications
- Recurring Appointments
- Automated Scheduling
- Group Scheduling

**Payment**
- Credit Card Payments
- Loyalty Points
- Digital Wallets
- UPI Payment
- Meal Voucher Redemption
- Gift Voucher Redemption
- Cash Payment
- Installment Payment
- Generative AI
- Electronic Payments

**Reporting**
- Status
- Customer Credit
- History
- Sales Tax Management
- Activity Dashboard
- Customer Statements

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Operations**
- Optimized Business Operations
- Data Synchronization
- Real-Time Data

**Payments**
- Credit Card Payments
- Partial Payments
- Split Payments
- Discounts
- Voided/Refunded Payments
- Store Credit Allocation
- Tip Adjustments
- Offline Payments
- Multidevice Payment Acceptance
- Next Day Deposits
- Electronic Payments

**Marketing**
- Loyalty Programs
- Email Marketing

**Meal Service**
- Payment Gateway
- Check Adjustment
- Kitchen Tickets
- Takeout & Delivery
- Receipt Management
- Sales Tax Management
- Gift Card Management
- Promotions Management
- Purchase Order Management
- Returns Management
- eCommerce Management
- Commission Management
- Sales Order Management
- Discount Management
- Order Management
- Recipe Management
- Reservations Management
- Tips Management
- Bar Tab Management
- Employee Management
- Cash Management
- Kitchen/Menu Management
- Partial Payments
- Stock Management
- Pricing Management
- Price/Margin Management
- Split Checks

**Dunning**
- Collections
- Dispute Management
- Escalation

**Back Office**
- Built-in Accounting
- Employee Management
- Real-Time Analytics
- Stock Management
- Order Management
- Reporting/Analytics

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Checkout**
- Barcode Scanning
- Bills/ e-Receipt
- Integration
- Order Booking
- Return/Refund
- Third-Party Integrations
- Mail Order
- Third-Party Integrations

**Integrations**
- Accounting
- ERP
- CPM

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Inventory**
- Order Fulfillment
- Catalog Management
- Product Intelligence
- SEO Management
- Channel Management

**Employee Management**
- Employee Accounts
- Permissions
- Commission Tracking
- Tab Allocation
- Log/Shift Notes
- Staff Scheduling
- Customer Accounts

**Administration**
- Inventory Management
- Employee Management
- Reporting
- E-commerce Integration
- Electronic Signature
- Pricing Management
- Gift Card Management
- Sales Tax Management
- Receipt Management
- Promotions Management
- Retail Management
- Commission Management
- Purchase Order Management
- Order Management
- eCommerce Management
- Price/Margin Management
- Stock Management
- Cash Management
- Returns Management
- Discount Management
- Retail Inventory Management

**Performance**
- Packages
- Discounts
- Plan Changes

**Front of Office**
- Point of Sale (POS)
- Table Management
- Kitchen Ticketing
- Reservations
- Purchase Order Management
- Gift Card Management
- Promotions Management
- Discount Management
- Wait List Management
- Reservations Management
- Kitchen/Menu Management

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Personalization**
- Branding
- Links

**Inventory Management**
- Inventory Control
- Low-stock Alerts
- Product Categorization
- Multilocation Inventory Tracking
- Purchase Orders

**Transactions**
- Credits
- Invoices
- Partial Payments

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Additional Functionality**
- Barcode/Ticket Scanning
- Access Controls/Permissions
- Activity Dashboard
- Accounting Integration
- API
- Order Tracking
- AI Copilot
- Customer History
- Payment Processing
- Third-Party Integrations
- Dynamic Pricing
- Transaction History
- Customizable Reports
- Multi-Location
- For Bars/Clubs
- Clock In/Out
- Credit Card Processing
- Customer Database
- Time Clock
- Inventory Control
- Product Catalog
- Generative AI
- Offline Access
- Loyalty Program
- Sales Trend Analysis
- Customizable Categories
- Sales Reports
- CRM
- Restaurant POS
- Data Import/Export
- Inventory Tracking
- Point of Sale (POS)
- Customer Accounts
- For iPad Devices
- SSL Security
- Real-Time Data
- For Retail
- Barcode Recognition
- Reporting & Statistics
- Real-Time Updates
- Billing & Invoicing
- Ordering Automation
- Retail POS
- Alerts/Notifications
- For Restaurants
- Order Entry
- Mobile Access
- Online Ordering

**Additional Functionality**
- Reporting/Analytics
- Electronic Signature
- Full Text Search
- Data Import/Export
- CRM
- Audit Management
- Digital Signature
- Contract Drafting
- Activity Tracking
- Customizable Reports
- Sell Side (Customers)
- Task Management
- Renewal Management
- Annotations
- Workflow Management
- Data Extraction
- Audit Trail
- Contract Negotiation
- Drag & Drop
- Document Storage
- Customizable Fields
- AI Redlining
- Version Control
- Completion Tracking
- Contact Management
- Access Controls/Permissions
- AI Copilot
- Document Review
- Customizable Branding
- Configurable Workflow
- Document Management
- Compliance Tracking
- Buy Side (Suppliers)
- Payment Processing

**Additional Functionality**
- Data Import/Export
- Check Printing
- Price Optimization
- Online Store Builder
- Customizable Fields
- Categorization/Grouping
- Reporting & Statistics
- Inventory Optimization
- Shopping Cart
- Customizable Reports
- Sales Reports
- Credit Card Processing
- AI Copilot
- Multi-Location
- Mobile App
- Generative AI
- Automatic Backup
- Label Printing
- Point of Sale (POS)
- Multi-Currency
- Self Service Portal
- CRM
- Restaurant POS
- Access Controls/Permissions
- Inventory Tracking
- Customer Accounts
- For iPad Devices
- SSL Security
- Clock In/Out
- Transaction History
- Sales Trend Analysis
- Activity Dashboard
- API
- Real-Time Data
- For Retail
- Offline Access
- Customer Database
- Payment Processing
- Barcode Recognition
- Real-Time Updates
- Customer History
- Billing & Invoicing
- Ordering Automation
- Retail POS
- Product Catalog
- Inventory Replenishment
- Returns Tracking
- Data Synchronization
- Touch Screen

**Platform**
- Regulation Compliance
- Multichannel Publishing
- Accounting Reports
- Marketplace Integration
- Sales Reports
- Third-Party Integrations
- Accounting Integration

**Customer Management**
- Loyalty Membership
- Customer Profiles
- Credit Card Filing

**Platform Data**
- Dashboard
- Activity Dashboard

**Reporting**
- Dimensions
- Deferred Revenue
- Revenue Recognition

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance
- Video Conferencing
- Communication

**Reporting and analytics**
- Monitor Store KPIs
- Real-time data
- Exportable Reports
- Remote Reporting
- Customizable Reports
- Customizable Reports
- Real-Time Analytics

**Workflows**
- Approvals
- Bank Reconciliation

**Agentic AI - Restaurant Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Billing**
- Autonomous Task Execution

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

**Processing**
- Internationalization
- Purchase Order Management
- Scan and Ship 
- Returns Management
- Shipping Management
- Discount Management
- eCommerce Management
- Promotions Management
- Retail Inventory Management
- Website Management
- Product Data Management

**Inventory Management**
- Track Inventory
- Inventory Notifications
- Product Organization
- Multilocation Inventory Tracking

**Customer Management**
- Customer Sales History
- Loyalty Management 
- Customer Accounts
- Workflow Management
- Gift Card Management
- Order Management
- Cash Flow Management
- Promotions Management
- Inventory Management
- Commission Management
- Returns Management
- Discount Management
- Price/Margin Management
- Lottery Management
- Receipt Management
- Employee Management
- Fuel Management
- Website Management
- Financial Management
- Franchise Operations Management
- Lead Management
- Sales Activity Management
- Task Management
- Calendar Management
- Brand Management
- Supply Chain Management
- Training Management
- Timesheet Management
- Marketing Management
- Audit Management
- Document Management
- Support Ticket Management
- Royalty Management
- Compliance Management
- eCommerce Management
- Retail Inventory Management
- Sales Order Management
- Merchandise Management
- Shipping Management
- Warehouse Management
- Stock Management

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text
- Generative AI

**Generative AI**
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Agentic AI - Subscription Billing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Third-Party Integrations
- Accounting Integration

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**Additional Functionality**
- Inventory Tracking
- Time Clock
- Order Entry
- Credit Card Processing
- Performance Metrics
- Mobile Access
- Multi-Location
- Real-Time Data
- Customizable Branding
- Sales Reports
- Social Promotion
- Real-Time Notifications
- Loyalty Program
- Access Controls/Permissions
- Billing & Invoicing
- API
- Order Tracking
- Reporting & Statistics
- Sales Trend Analysis
- Real-Time Updates
- Online Ordering
- Customizable Reports
- Barcode/Ticket Scanning
- Delivery Tracking
- Customer History
- Forecasting
- Customer Database
- AI Copilot
- Alerts/Notifications
- Electronic Payments

**Additional Functionality**
- For Telecommunications Industry
- Reporting & Statistics
- Customer History
- Activity Dashboard
- Alerts/Notifications
- Service Provisioning
- Multi-Currency
- Self Service Portal
- Pre-Paid Service
- Product Catalog
- Generative AI
- Configurable Workflow
- Payment Processing
- Call Data Records(CDR)
- API
- Flexible Rate Tables
- Audit Trail
- Customer Accounts
- CRM
- AI Copilot
- For Internet Service Providers (ISP)
- Post-Paid Service
- ACH Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Customizable Branding
- Mobile Access
- Tax Calculation
- Bank Reconciliation
- Transaction History
- Contact Database
- Credit Card Processing
- Customizable Fields
- Real-Time Data
- Invoice Processing
- PCI Compliance
- Multiple Payment Options

**Additional Functionality**
- Activity Dashboard
- Customer Accounts
- Shipping Labels
- Electronic Payments
- Customizable Branding
- API
- Reporting & Statistics
- Inventory Tracking
- Email Marketing
- Mobile Commerce
- Real-Time Updates
- AI Copilot
- Data Import/Export
- Customizable Templates
- Shopping Cart
- Generative AI
- Inventory Replenishment
- Alerts/Notifications
- Multi-Location
- Multi-Currency
- Multi-Channel Marketing

**Integrations**
- Accounting Integrations
- Inventory Management Integrations
- E-Commerce Integrations
- Third-Party Integrations
- Order Management
- Stock Management

**Team Management**
- Employee Tracking
- Quick Employee Training
- Commission Tracking
- Employee Accounts and Permission
- Staff Scheduling
- Access Controls/Permissions
- Job Scheduling

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

**Additional Functionality**
- Reporting & Statistics
- Customizable Reports
- Generative AI
- Expense Tracking
- Data Import/Export
- Real-Time Data
- User Management
- ACH Payment Processing
- Invoice Processing
- Billing & Invoicing
- Alerts/Notifications
- AI Copilot
- Contact Database
- Aging Tracking
- Purchase Order Management
- Audit Trail
- Discount Management
- General Ledger
- Document Management
- Receivables Ledger
- Recurring/Subscription Billing
- Multi-Currency
- Workflow Management
- Credit Card Processing
- Task Management
- Customizable Templates
- Forecasting
- Cash Flow Management
- Self Service Portal
- Reminders
- Check Processing
- Receipt Management
- Overpayment Processing
- Financial Management
- Third-Party Integrations
- Payment Collection
- Approval Process Control
- API
- Profit/Loss Statement

**Additional Functionality**
- Access Controls/Permissions
- Customizable Forms
- Customizable Templates
- Availability Management
- Wait List Management
- Mobile Access
- Client Portal
- Data Import/Export
- Appointment Management
- Email Marketing
- Client Management
- Employee Management
- Client Database
- Online Booking
- Reporting & Statistics
- SMS Messaging
- Credit Card Processing
- API
- Multi-Location
- Email Management
- Customer History
- Calendar Management
- AI Copilot
- Activity Dashboard

**Analytics**
- Sales Tracking
- Guest Counts
- End of Day Reports
- Customizable Reports
- Sales Reports

**Help and support**
- 24/7 Phone Support
- Email and Chat Support
- Account History
- Webinars and Session
- Customer Forum

**Additional Functionality**
- AI Copilot
- Real-Time Data
- Offline Access
- Customer Database
- Payment Processing
- Activity Dashboard
- Generative AI
- Barcode Recognition
- Credit Card Processing
- Transaction History
- Restaurant POS
- Reporting & Statistics
- Real-Time Updates
- Customer History
- Billing & Invoicing
- CRM
- Point of Sale (POS)
- Ordering Automation
- API
- Retail POS
- Sales Trend Analysis

**Integration**
- Accounting
- E-commerce
- Multi-store
- Online Store

**Additional Functionality**
- Reporting & Statistics
- Data Import/Export
- AI Copilot
- Multi-Location
- Loyalty Program
- Billing & Invoicing
- CRM
- Electronic Signature
- Performance Metrics
- Mobile Access
- Point of Sale (POS)
- Barcode Recognition
- Payment Processing
- Order Processing
- For Field Service
- Email Marketing
- Collaboration Tools
- Automatic Re-ordering
- Onboarding
- Activity Dashboard
- Search/Filter
- Forecasting
- API
- Customer Database
- Alerts/Notifications
- Data Security
- Franchise Intranet
- Construction Tracker
- Credit Card Processing
- Customizable Templates
- Data Synchronization
- Inventory Optimization
- Sales Trend Analysis
- Inventory Replenishment
- Real-Time Monitoring
- Real-Time Updates
- Reporting/Analytics
- For Retail
- Offline Access
- Multi-Currency

**Features**
- Standalone Booking
- Integrated App
- SMS
- Email
- Voice
- Confirmation and Cancellation

**Additional Functionality**
- Website Integration
- Recurring Appointments
- Generative AI
- Customizable Branding
- Mobile Alerts
- Reporting & Statistics
- AI Copilot
- Real-Time Updates
- HIPAA Compliant
- Appointment Scheduling
- Surveys & Feedback
- Multi-Location
- Activity Dashboard
- Third-Party Integrations
- API
- Availability Management
- Rescheduling
- Contact Database
- Multi-Language
- Real-Time Reporting
- Confirmations/Reminders
- Two-Way Communication
- Automated Responses
- Customizable Templates
- Social Media Integration
- Payment Reminders
- Calendar Sync
- Self Service Portal
- Electronic Payments
- SMS Messaging
- Data Import/Export

## Top Square Point of Sale Alternatives
  - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)
  - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (327 reviews)
  - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,308 reviews)

