Jennifer C.
JC
Jennifer C.
General Manager
Small-Business (50 or fewer emp.)
"Excellent for Payment"
5/5
What do you like best about Square Payments?

How easy it is to use and for my field technicians to use. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

The fees associated with using the service are a little higher than other options. Review collected by and hosted on G2.com.

David H.
DH
David H.
Business Intelligence Developer
Small-Business (50 or fewer emp.)
"Excellent product, quick and reliable payments but want an improved Square Appointments app"
4/5
What do you like best about Square Payments?

The variety of hardware on offer is excellent. We started with the Square Reader for £5 when our business just started. Now that the business is growing, we've upgraded to the Square terminal to have a more professional means of taking payments. Square Gift Cards just recently purchased and these are selling very well with loyal clients who want a discount for their repeat business. We always get great value for money from Square even as our needs change and our business grows. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

The Square Appointments app is not nearly as functional as we need. There is no ability to book appointments that require multiple rooms (e.g. a Couple Massage) or a single room that requires multiple staff members (e.g. 4-Hand Massages). If these new features were added, we would be booking all of our appointments via Square Appointments - both over the phone and online. This, in turn, would allow our business to significantly increase the number of bookings we make as the bookings would not be constrained to the number of people available to answer phone calls - reducing the time and cost spent taking bookings and also increasing revenue. Please add the required features. Also, would like to be able to use Square Appointments on the Square Terminal as the handheld device is ideal for how our therapists roam around the venue, interacting with clients, taking payments, selling gift cards, etc. Review collected by and hosted on G2.com.

Jacquelyn T.
JT
Jacquelyn T.
Art Director
Small-Business (50 or fewer emp.)
"Game-Changer after Merge w/ AfterPay"
5/5
What do you like best about Square Payments?

Clean UI, easy to use, Professional invoices and secure payment processing experience for my clients. Love the accounting that goes with all Square accounts too to help manage payments. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

Been waiting for AfterPay to be added and now that it is - it's a game changer for high-end priced services and payments. I would say that is what I disliked for so long. Review collected by and hosted on G2.com.

ES
Emil S.
Ceo
Small-Business (50 or fewer emp.)
"Professional look and tools at an affordable price."
5/5
What do you like best about Square Payments?

Many tools to receive payments on the go or remotely. Easy to use app, and desktop, plus invoicing system with alerts. Payments are deposited into my account next day. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

Have not found anything unhelpful with square. No solution is needed as of yet. Maybe add some more business categories to customize more easily, for example, lawn care business. However, they do have a paid plan that i have not reviewed that may have the solutions. Review collected by and hosted on G2.com.

ER
Eric R.
CEO
Small-Business (50 or fewer emp.)
"Easy and Flexible"
5/5
What do you like best about Square Payments?

The interfaces are easy to use and understand. They offer ways to reduce your processing fees by using some of their free products. Easy to contact Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I wish they had more 3rd party integrations Review collected by and hosted on G2.com.

Verified User in Cosmetics
UC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Great system"
5/5
What do you like best about Square Payments?

Square Payments is super easy to use. There are guided steps to help you get setup, but really it is so easy to use you don't need instructions. It is the easiest system of it's kind that I have used to date. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

The integrations that I've used have not been reliable or even functional. There doesn't seem to be any work happening to improve the integrations either. Review collected by and hosted on G2.com.

Vivian G.
VG
Vivian G.
Founder & Owner, CEO
Small-Business (50 or fewer emp.)
"Perfect!"
5/5
What do you like best about Square Payments?

The flexibility of payment both as a client and as a seller. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I appreciate the fees are in percentage, but I would prefer them to be lower cost. Review collected by and hosted on G2.com.

Amber Marie L.
AL
Amber Marie L.
Manager
Small-Business (50 or fewer emp.)
"Innovative payment system"
4/5
What do you like best about Square Payments?

Accepts multiple forms of payment that arrive in your bank account within one business day.Square does not charge extra fee, no long term contract. Payments are encrypted from beginning to end. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

Very seldom you can experience account freezing, would not recommend for bigger companies because of the large fees for bigger companies,deposit limits, add on services are pricey. Review collected by and hosted on G2.com.

Ted & Pat K.
TK
Ted & Pat K.
Front desk agent
Small-Business (50 or fewer emp.)
"Pleasantly surprised with how easy it is to use Square"
4.5/5
What do you like best about Square Payments?

A big reason I chose to use square, is that very few payment apps allow users to use prepaid debit cards as forms of payment. With square they accept all forms of prepaid cards without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I can honestly say, at this point, I haven't found anything to dislike yet about the square app. The fees aren't the greatest, however they are right there with their competitors. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Square is great for small businesses, freelancers and artists"
4/5
What do you like best about Square Payments?

The best thing about Square is how easy it is to setup. You just add your bank account, company name, etc and you're good to go. You can start taking payments right away without needing a card reader (by entering the card details in manually). You can customize your receipts contracts, invoice everything! Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

The magistrate card reader is hard to use. It doesn't work always. And manually entering a card costs more fees. Review collected by and hosted on G2.com.