Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Easy, Trusted Payment Links That Simplify Getting Paid"
4.5/5
What do you like best about Square Payments?

Easy to send links in a trusted system to obtain payment from customers by email Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

Fees are a bit high for invoicing but that is pretty standard across platforms Review collected by and hosted on G2.com.

Cindy Y.
CY
Cindy Y.
Practice Manager
Small-Business (50 or fewer emp.)
"Difficult to Use, Switched to Gusto"
0/5
What do you like best about Square Payments?

Do not like it at all Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I don't like Square Payments. I moved away from it and went to Gusto. We used vendor payments and did not like the platform or the ease of use. Reporting and payments didn't work well for us. Review collected by and hosted on G2.com.

Gretchan P.
GP
Gretchan P.
Marketing Manager
Small-Business (50 or fewer emp.)
"Beyond User Friendly"
5/5
What do you like best about Square Payments?

You can do everything from the app! Send invoices, receipt of payment, payment requests, literally everything! Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

It is hard to get used to at first because you can do so many things but after that it's great. Review collected by and hosted on G2.com.

Daryl A.
DA
Daryl A.
IT Support
Small-Business (50 or fewer emp.)
"Great for Inventory Tracking, But Rates Are High for Brick-and-Mortar Stores"
3/5
What do you like best about Square Payments?

Keeps track of inventory, especially with a small business. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

High rates in comparison to a true point of sales system for a brick and mortar business. Review collected by and hosted on G2.com.

ML
Mikes L.
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Impressive Payment Gateway, but Needs Customer Help Improvement"
4.5/5
What do you like best about Square Payments?

Square has ensured that we accept payment globally in a simplified manner

The tool accommodates multiple payments gateways, allowing our company to be more efficient

Square has an easy to control and run dashboard Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

Customer support for Square is slow, and resolving payment issues requires a speedy response

Sometimes, the transaction fees goes beyond our expectations Review collected by and hosted on G2.com.

Hilda L.
HL
Hilda L.
Insurance
Small-Business (50 or fewer emp.)
"Horrible, the company does not have any support for the business owner and gives no options"
0/5
What do you like best about Square Payments?

easy to use their system but horrible assistance, No customer service what so eve Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

square is helpful for start up business, but downside is they have no protection during a wrongfully claim. If the company provides enough proof of completed work and permit paid with contract signed by customer. They side with the customer, take your money and you have no say, help or advise on what is next. Review collected by and hosted on G2.com.

Verified User in Building Materials
UB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"Convenient Daily Deposits, but Fees Are a Downside"
4/5
What do you like best about Square Payments?

The automatic daily deposits into our bank account. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

Would be better if it were less expensive. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Best POS System"
5/5
What do you like best about Square Payments?

Square is very user friendly and has the best fee prices. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I don’t like that there is an added .15 charge. I wish it was just a percentage. Review collected by and hosted on G2.com.

Cristina A.
CA
Cristina A.
Office Manager
Small-Business (50 or fewer emp.)
"Square Review"
4.5/5
What do you like best about Square Payments?

I really do like to use this platform for payments.We use this app on the daily. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I do dislike that I attach a picture for customer to view. When customer opens it, it gives them a invoice instead of the picture of the report. Review collected by and hosted on G2.com.

Valerie Y.
VY
Valerie Y.
Vice President Operations
Small-Business (50 or fewer emp.)
"Easy to Use"
5/5
What do you like best about Square Payments?

Square is easy to use. It was easily integrated into our process. Review collected by and hosted on G2.com.

What do you dislike about Square Payments?

I dislike the fees, but they are not out of balance for the service received. Review collected by and hosted on G2.com.