I like the search capabilities within the tool. Provides advanced options. It can help any business manage their content. I love it for record management. It is quite customizable. It has excellent features. Review collected by and hosted on G2.com.

The learning classes I am not very intuitive. The search function could be improved. Lack of reporting capabilities. I would like to see more tutorials on the process. Some of the tools I am not very accurate. Review collected by and hosted on G2.com.

Tons of training available available and certifications available. Can do most things included without having to purchase additional licences but there are some paid features. Seems easy to use so far and we will be using it every day once our implementation is finalized. Review collected by and hosted on G2.com.

Training is sometimes outdated or some questions on quizzes are flat out wrong. Review collected by and hosted on G2.com.

Their customer service is very responsive. They offer webinars to allow me to stay up to date on their product solution and improvements. The solution is highly customizable. Review collected by and hosted on G2.com.

Although there is role based security, some of the improvement process tools are an all or nothing kind of thing. This forces me to have to utilize IT to make any type of process improvements. Review collected by and hosted on G2.com.

I like its ability to create workflows. Keeping track of processes is very easy. It offers a well-designed user interface. Any workflow can be quickly implemented. I like how customizable the platform can be. Review collected by and hosted on G2.com.

It can be a bit tricky to handle at first. Sometimes it may seem that the tool is overloaded with features. I would like to see more custom reports. Downloads may take some time. Review collected by and hosted on G2.com.

I love document storage. You are solving our invoice entry process. You are automating very tedious processes. We have used it to store all documents. The search function is very complete. Review collected by and hosted on G2.com.

It has met all our expectations, I consider it to be a very complete tool. I hope it continues to evolve as it has so far, I haven't had any negative experience with the software yet. Review collected by and hosted on G2.com.

Drag and drop into the software has made using it much easier. It's reasonably easy to navigate. We like being able to make notes directly on the documents so that we don't have to print, notate, scan and import like we were doing before. Review collected by and hosted on G2.com.

Our licenses keep locking up because the software is browser-based and our users keep closing the the browser instead of explicitly logging out. Having the software kill the license on browser close would be much better. Review collected by and hosted on G2.com.

The software is easy to login and use. Searching for documents are easy and fast. It's helpful to be able to get access anywhere to documents when needed. Review collected by and hosted on G2.com.

I haven't found any downsides to square 9 yet. It's a clean and straightforward solution. Review collected by and hosted on G2.com.

So easy to maintain and for users to use the product. Great and quick customer support when there ever is a problem (rarely) Review collected by and hosted on G2.com.

There are so many features that i can't think of any cons Review collected by and hosted on G2.com.

I like working with this tool. It offers some tools that facilitate collaboration. It has excellent documentation. Allows you to easily convert documents. There are many options to customize. Review collected by and hosted on G2.com.

Customer service is not always available. It is difficult to handle if you are a new user. The platform can be a bit confusing. Customer service needs to improve. Review collected by and hosted on G2.com.

They help us with processing and document organization. Review collected by and hosted on G2.com.

It seems like there is always problems with system and we are constantly on the phone with Support. They have always fixed the problems. Review collected by and hosted on G2.com.