Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great document management for small business"
4.5/5
What do you like best about Square 9 Softworks?

I really like the easy access to all documents. The workflow also keeps us in compliance with procedures for payables. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

The first letter in the name of documents drug from email truncates. If you edit a vendor name you lose access to old documents with the original name. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thank you for your review! We are happy to hear how you have eliminated so many filing cabinets from your office and how easy it is to access the documents each individual needs. Our priorities are customer experience and satisfaction, so thank you for your kind words and suggested feedback. We will share this with our development team to look at how we can better improve our solutions.

KZ
Kaitlyn Z.
Mid-Market (51-1000 emp.)
"Daily Lifesaver"
5/5
What do you like best about Square 9 Softworks?

Efficient flow and capture of documents, The Search and export function is critical to my daily workflow.

I have been a user of this product for over 10 years- I cannot imagine functioning in my current role without this product. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

I can't think of any dislikes currently. There seems to be much improvement in flow over the course of 10 years plus Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Hi Kaitlyn, thanks for your review! We are glad to hear our solutions have made your job easier with managing workflows and capturing documents. Thank you for your continued support as a Square 9 customer.

MC
matt c.
Small-Business (50 or fewer emp.)
"Square 9 for "windows""
5/5
What do you like best about Square 9 Softworks?

Square 9 creates a central hub for storing all daily business docs for our Window sales company. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

Literally no complaints...Our group is failry computer savy and the integration was smooth. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Hi Matt, thanks for your review! We are glad to hear your company has improved the finding and storing of documents with our solutions. Thank you for being a Square 9 customer!

Verified User in Utilities
AU
Verified User in Utilities
Mid-Market (51-1000 emp.)
"Great overall performance!"
5/5
What do you like best about Square 9 Softworks?

Square 9 has benefited us in many ways. We have a global website to load all of our documents into that can be viewed by multiple people. Safety is necessary in our field which Square 9 exceeds in. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

Sometimes I feel I have to search around more for something that I need or to figure out how to do that what I would like. But in the meantime, if I need help when I call in, they are always there to help me. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thanks for your review! We are thrilled you have improved your document management and had success with our support team. Thanks for being a Square 9 customer and we appreciate your feedback.

AV
Angelet V.
Small-Business (50 or fewer emp.)
"Review time"
2.5/5
What do you like best about Square 9 Softworks?

The storage capabilities and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

The setup process, implementation was not easy. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thanks for your review, Angelet. We have forwarded your information to our customer success team to better assist you. We appreciate your feedback.

AS
Abhishek S.
Mid-Market (51-1000 emp.)
""Review for Square 9 Softworks""
5/5
What do you like best about Square 9 Softworks?

Square 9 softworks is a account payable automation software help are

Increase consistency and enforce standards.

Reduce manual entry and human errors. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

Square 9 softworks really good platform, no any issue help to the many members work easily one person help to square 9 softworks. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thanks for your review, Abhishek. We are glad to hear we have helped your account payable automation. We appreciate your feedback.

Verified User in Government Administration
UG
Verified User in Government Administration
Small-Business (50 or fewer emp.)
"Database Dream"
4.5/5
What do you like best about Square 9 Softworks?

Square 9 makes all of our records easily available without the need to keep paper copies. It also has features that allow us to use our data effectively. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

Indexing of document takes some time and each staff member has to be reminded to categorize using the same identifiers. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thanks for your review! We are glad to hear our platform has made accessing records easier. We appreciate your feedback.

MR
Marc R.
Small-Business (50 or fewer emp.)
"The good thing about this tool is that it is easy for anyone with no experience to use"
5/5
What do you like best about Square 9 Softworks?

It is an excellent service easy to use and extract data from documents. I like the support that is easy to communicate and solve problems. I also liked the filtered searches that provided the necessary documents. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

It would be nice if they improved the documentation of some of their functions. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thank you, Marc, for your review! We're glad to hear you find our solutions easy to use and that it's benefited your business processes. Thank you for your kind words and suggestions. Customer satisfaction is important to us, so thank you for being a Square 9 customer!

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"A Great option with helpful Support"
4.5/5
What do you like best about Square 9 Softworks?

The data storage is easy to use with guides available for all function. Their support staff is also great and very timely with responses. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

They are a bit pricy for data storage. You could make your own data storage server for the cost of a few months subscription. Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thanks for your review! We are glad to hear our platform is helping you store your data. We appreciate your feedback.

RL
Ryan L.
Mid-Market (51-1000 emp.)
"Very good support when needed"
4/5
What do you like best about Square 9 Softworks?

The detailed information provided when needing assistance and the scheduling. Review collected by and hosted on G2.com.

What do you dislike about Square 9 Softworks?

Wish they were closer so I could have them on site lol Review collected by and hosted on G2.com.

Response from Square 9 Softworks of Square 9 Softworks
Edit edit

Thanks for your review, Ryan! We are glad to hear our document management is improving your business. We appreciate your feedback.