--- title: Square 9 Softworks Reviews meta\_title: 'Square 9 Softworks Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 179 reviews by the users' company size, role or industry to find out how Square 9 Softworks works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 179 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Square 9 Softworks Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Square 9 Softworks, appreciating its intuitive interface and efficient workflow management. [(37 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1134428&qs=pros-and-cons#reviews) Users appreciate the **simplicity of document management** in Square 9, enhancing file storage, access, and sharing. [(24 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1135947&qs=pros-and-cons#reviews) Users commend the **responsive and knowledgeable customer support** that effectively resolves issues and ensures satisfaction. [(21 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1132732&qs=pros-and-cons#reviews) Users appreciate how Square 9 enhances **organization** , simplifying document management and ensuring easy access and compliance. [(21 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1135709&qs=pros-and-cons#reviews) Users value the **knowledgeable technical support** from Square 9, providing prompt assistance to resolve issues effectively. [(14 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1137047&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring significant time for basic functionalities and initial setup challenges. [(13 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1132562&qs=pros-and-cons#reviews) Users find the **missing features** of Square 9 Softworks limiting, hindering a more effective use of the product. [(11 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1135147&qs=pros-and-cons#reviews) Users find the software's **complexity and clunkiness** challenging, especially for new users navigating its features. [(7 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1133629&qs=pros-and-cons#reviews) Users often experience **performance issues** , particularly with logging in, searching, and handling accumulated attachments. [(6 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1131975&qs=pros-and-cons#reviews) Users express concerns about **poor customer support** , citing slow response times and lack of phone assistance. [(6 mentions)](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1136483&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Square 9 Softworks ##### 1. Ease of Use Users value the **ease of use** of Square 9 Softworks, appreciating its intuitive interface and efficient workflow management. [ See 37 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1134428&qs=pros-and-cons#reviews) See Related User Reviews ![Kathie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathie L.") KL Kathie L. Mid-Market (51-1000 emp.) 4.5/5 "At the tip of your fingers" What do you like about Square 9 Softworks? Being able to access documents using multiple ways of looking up information (company, doc #, etc). We had an issue with not being able to find a doc ![Rowan Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowan Keith M.") RM Rowan Keith M. Mid-Market (51-1000 emp.) 3.0/5 "Centralized Document Management with Room for OCR Improvement" What do you like about Square 9 Softworks? I find Square 9 Softworks extremely useful for storing our documents on a centralized cloud-based repository, which allows access from anywhere. The g ##### 2. Document Management Users appreciate the **simplicity of document management** in Square 9, enhancing file storage, access, and sharing. [ See 24 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1135947&qs=pros-and-cons#reviews) See Related User Reviews ![Chris D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris D.") CD Chris D. Small-Business (50 or fewer emp.) 4.5/5 "Document Capture Workflows that save time" What do you like about Square 9 Softworks? Square9 also has many more training opportunities as part of your subscription including Square9 University and live training sessions for both admini ![Rowan Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowan Keith M.") RM Rowan Keith M. Mid-Market (51-1000 emp.) 3.0/5 "Centralized Document Management with Room for OCR Improvement" What do you like about Square 9 Softworks? I find Square 9 Softworks extremely useful for storing our documents on a centralized cloud-based repository, which allows access from anywhere. The g ##### 3. Customer Support Users commend the **responsive and knowledgeable customer support** that effectively resolves issues and ensures satisfaction. [ See 21 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1132732&qs=pros-and-cons#reviews) See Related User Reviews ![Kathie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathie L.") KL Kathie L. Mid-Market (51-1000 emp.) 4.5/5 "At the tip of your fingers" What do you like about Square 9 Softworks? Being able to access documents using multiple ways of looking up information (company, doc #, etc). We had an issue with not being able to find a doc ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Excellent Value and Accurate Invoice Coding" What do you like about Square 9 Softworks? Great value compared to other solutions. AI-assisted invoice coding is accurate and easy to customize. User management and access controls are secure ##### 4. Organization Users appreciate how Square 9 enhances **organization** , simplifying document management and ensuring easy access and compliance. [ See 21 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1135709&qs=pros-and-cons#reviews) See Related User Reviews ![Chris D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris D.") CD Chris D. Small-Business (50 or fewer emp.) 4.5/5 "Document Capture Workflows that save time" What do you like about Square 9 Softworks? Square9 also has many more training opportunities as part of your subscription including Square9 University and live training sessions for both admini ![Rowan Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowan Keith M.") RM Rowan Keith M. Mid-Market (51-1000 emp.) 3.0/5 "Centralized Document Management with Room for OCR Improvement" What do you like about Square 9 Softworks? I find Square 9 Softworks extremely useful for storing our documents on a centralized cloud-based repository, which allows access from anywhere. The g ##### 5. Helpful Users value the **knowledgeable technical support** from Square 9, providing prompt assistance to resolve issues effectively. [ See 14 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1137047&qs=pros-and-cons#reviews) See Related User Reviews ![Rowan Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowan Keith M.") RM Rowan Keith M. Mid-Market (51-1000 emp.) 3.0/5 "Centralized Document Management with Room for OCR Improvement" What do you like about Square 9 Softworks? I find Square 9 Softworks extremely useful for storing our documents on a centralized cloud-based repository, which allows access from anywhere. The g AD Alaura D. Mid-Market (51-1000 emp.) 3.5/5 "Square 9 user in school setting" What do you like about Square 9 Softworks? I like that it's easy to contact tech support and work through answers quickly. ### 5 Cons or Disadvantages of Square 9 Softworks ##### 1. Learning Curve Users find the **learning curve steep** , requiring significant time for basic functionalities and initial setup challenges. [ See 13 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1132562&qs=pros-and-cons#reviews) See Related User Reviews ![Greg C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg C.") GC Greg C. Mid-Market (51-1000 emp.) 5.0/5 "Streamlined Scanning and Effortless Document Retrieval" What do you dislike about Square 9 Softworks? While powerful, the template setup process can require extra effort to fine-tune, particularly when our forms or scanned documents change over time. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Works" What do you dislike about Square 9 Softworks? The workflows have helped our engineer department with permits and our finance department with processing invoices. My only struggle is my lack of kn ##### 2. Missing Features Users find the **missing features** of Square 9 Softworks limiting, hindering a more effective use of the product. [ See 11 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1135147&qs=pros-and-cons#reviews) See Related User Reviews ![Rowan Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowan Keith M.") RM Rowan Keith M. Mid-Market (51-1000 emp.) 3.0/5 "Centralized Document Management with Room for OCR Improvement" What do you dislike about Square 9 Softworks? Logging in sometimes is a pain because of this license issue. Even though we have sufficient licenses, we constantly face issues with regards to loggi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Powerful, Flexible, and Backed by Outstanding Support" What do you dislike about Square 9 Softworks? Troubleshooting OCR-related issues can be quite challenging and often requires unexpected workarounds, which is surprising given that OCR is a core fe ##### 3. Complexity Users find the software's **complexity and clunkiness** challenging, especially for new users navigating its features. [ See 7 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1133629&qs=pros-and-cons#reviews) See Related User Reviews AD Alaura D. Mid-Market (51-1000 emp.) 3.5/5 "Square 9 user in school setting" What do you dislike about Square 9 Softworks? There are aspects of the software that are overly clunky/technical. I realize there is a programming aspect to much of the software, but it seems like AM Ar-jay Angelo M. Mid-Market (51-1000 emp.) 3.5/5 "Powerful and Simple Square Payment Solution" What do you dislike about Square 9 Softworks? Data retrieval can be challenging on the database end, especially when dealing with complex queries or large datasets. A more robust, user-friendly re ##### 4. Performance Issues Users often experience **performance issues** , particularly with logging in, searching, and handling accumulated attachments. [ See 6 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1131975&qs=pros-and-cons#reviews) See Related User Reviews ![Rowan Keith M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rowan Keith M.") RM Rowan Keith M. Mid-Market (51-1000 emp.) 3.0/5 "Centralized Document Management with Room for OCR Improvement" What do you dislike about Square 9 Softworks? Logging in sometimes is a pain because of this license issue. Even though we have sufficient licenses, we constantly face issues with regards to loggi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "It works as promised." What do you dislike about Square 9 Softworks? Searching can be improved and after years of use the size of accumulated attachments causes performance issues. ##### 5. Poor Customer Support Users express concerns about **poor customer support** , citing slow response times and lack of phone assistance. [ See 6 mentions ](https://www.g2.com/products/square-9-softworks/reviews?filters%5Bsentiment_snippet%5D=1136483&qs=pros-and-cons#reviews) See Related User Reviews ![Chris D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris D.") CD Chris D. Small-Business (50 or fewer emp.) 4.5/5 "Document Capture Workflows that save time" What do you dislike about Square 9 Softworks? Although their tech support is among the best I've ever experienced, recently, I've found their response times are a little slower and it can take a c ![Derek A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek A.") DA Derek A. Mid-Market (51-1000 emp.) 2.5/5 "Setup was a bit challenging but the product does as advertised with some limitations." What do you dislike about Square 9 Softworks? The setup was not as easy as I would have hoped. Support is not as thorough and some other programs I have used in the past. Other software applicatio JT Jorge T. Small-Business (50 or fewer emp.) 7/31/2023 "Amazing platform with incredible capabilities" 5/5 What do you like best about Square 9 Softworks? I like the search capabilities within the tool. Provides advanced options. It can help any business manage their content. I love it for record management. It is quite customizable. It has excellent features. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? The learning classes I am not very intuitive. The search function could be improved. Lack of reporting capabilities. I would like to see more tutorials on the process. Some of the tools I am not very accurate. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? Workflows allow you to initiate processes to automate. Workflows make archiving easy. Process automation is the key. They allow working with departments to optimize their processes. It's a great solution if you're looking to store your files. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8381317/official_response/edit) Thanks for your review, Jorge. We are glad to hear you are using our platform to improve your record management. We appreciate your feedback. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 10/12/2023 "New Client, Take With a Grain of Salt" 3.5/5 What do you like best about Square 9 Softworks? Tons of training available available and certifications available. Can do most things included without having to purchase additional licences but there are some paid features. Seems easy to use so far and we will be using it every day once our implementation is finalized. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? Training is sometimes outdated or some questions on quizzes are flat out wrong. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? I cannot currently answer this as I'm not sure what problems are being solved. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8722909/official_response/edit) Thanks for your review. We are glad to hear implementation is going well. Please reach out to education@square-9.com for any questions regarding training. Current UserValidated ReviewerIncentivizedSource: Seller invite JG Janine G. Director of HR Mid-Market (51-1000 emp.) 6/8/2023 "Good document management solution with good improvements" 4/5 What do you like best about Square 9 Softworks? Their customer service is very responsive. They offer webinars to allow me to stay up to date on their product solution and improvements. The solution is highly customizable. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? Although there is role based security, some of the improvement process tools are an all or nothing kind of thing. This forces me to have to utilize IT to make any type of process improvements. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? Allows our documents to be accessible to everyone. We have not transitioned to the web-version yet and I am not sure why the web version would be different from the desktop version. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8194569/official_response/edit) Hi Janine, thanks for your review! We are glad to hear that you are having success with our customer services and are enjoying our webinars. Thanks for being a Square 9 customer. Current UserValidated ReviewerIncentivizedSource: Seller invite EM Eliana M. Small-Business (50 or fewer emp.) 8/2/2023 "Highly flexible platform for document management" 5/5 What do you like best about Square 9 Softworks? I like its ability to create workflows. Keeping track of processes is very easy. It offers a well-designed user interface. Any workflow can be quickly implemented. I like how customizable the platform can be. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? It can be a bit tricky to handle at first. Sometimes it may seem that the tool is overloaded with features. I would like to see more custom reports. Downloads may take some time. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? We use it to manage all our documents. This tool has transformed our processes. It has many ready-to-use solutions. It has been an excellent solution for all our processes. It is ideal for record keeping. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8396114/official_response/edit) Thanks for your review, Eliana. We are glad to hear our platform has transformed your processes. We appreciate your feedback. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SP Sheila P. Small-Business (50 or fewer emp.) 8/4/2023 "Program capable of offering great solutions" 5/5 What do you like best about Square 9 Softworks? I love document storage. You are solving our invoice entry process. You are automating very tedious processes. We have used it to store all documents. The search function is very complete. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? It has met all our expectations, I consider it to be a very complete tool. I hope it continues to evolve as it has so far, I haven't had any negative experience with the software yet. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? We implement a process with great solutions. Now we know exactly where the form is. We are moving forward to use the management function. It saves us a lot of time in tracking documents. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8405642/official_response/edit) Thanks for your review, Sheila. Glad to hear we have improved your processes. We appreciate your feedback. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 6/5/2023 "Solid Document Management/Storage" 4/5 What do you like best about Square 9 Softworks? Drag and drop into the software has made using it much easier. It's reasonably easy to navigate. We like being able to make notes directly on the documents so that we don't have to print, notate, scan and import like we were doing before. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? Our licenses keep locking up because the software is browser-based and our users keep closing the the browser instead of explicitly logging out. Having the software kill the license on browser close would be much better. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? We have a lot of documents we have to keep as we work with the IRS and many state agencies. Having the document storage software saves us the physical storage that would be needed to house tens of thousands of documents. Being able to search saves us time and money. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8180030/official_response/edit) Thanks for your review! We are glad to hear our solutions have helped you save space in your office. Thanks for being a Square 9 customer! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jim R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim R.") JR Jim R. IT Director Mid-Market (51-1000 emp.) 12/20/2022 "Easy to use Cloud tool" 5/5 What do you like best about Square 9 Softworks? The software is easy to login and use. Searching for documents are easy and fast. It's helpful to be able to get access anywhere to documents when needed. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? I haven't found any downsides to square 9 yet. It's a clean and straightforward solution. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? We are archiving all paper documents for easy search and recovery if needed. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-7514330/official_response/edit) Hi Jim, thanks for leaving us such a wonderful review. We are glad to hear you are having a great experience with our product. We appreciate all customer feedback and hope you continue to have a great experience using our solutions. 8/14/2023 Current UserValidated ReviewerIncentivizedSource: Seller invite GR Glen R. Mid-Market (51-1000 emp.) 7/20/2023 "Easy to use and administrate" 5/5 What do you like best about Square 9 Softworks? So easy to maintain and for users to use the product. Great and quick customer support when there ever is a problem (rarely) Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? There are so many features that i can't think of any cons Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? Great imaging system and not having reams of paper documents to store! But has come a long way from just being image storage and becoming a system where invoices can be approved digitally. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8340751/official_response/edit) Thanks for your review, Glen! Glad to hear you are having success easily managing documents in our solutions. Thanks for being a Square 9 customer. Current UserValidated ReviewerIncentivizedSource: Seller invite HZ Heverton Z. Small-Business (50 or fewer emp.) 8/9/2023 "Viewing and editing documents." 5/5 What do you like best about Square 9 Softworks? I like working with this tool. It offers some tools that facilitate collaboration. It has excellent documentation. Allows you to easily convert documents. There are many options to customize. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? Customer service is not always available. It is difficult to handle if you are a new user. The platform can be a bit confusing. Customer service needs to improve. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? Its functions make your work easier. It helps a lot in processing my PDF documents. Documents can be easily protected. It has many document management features. It is one of the best document managers. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8436858/official_response/edit) Thanks for your review, Heverton. We are glad to hear our platform has improved your managing of documents. We appreciate your feedback. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller WN Wyatt N. Small-Business (50 or fewer emp.) 9/21/2023 "They are a Great Company to Work With!!!" 4/5 What do you like best about Square 9 Softworks? They help us with processing and document organization. Review collected by and hosted on G2.com. What do you dislike about Square 9 Softworks? It seems like there is always problems with system and we are constantly on the phone with Support. They have always fixed the problems. Review collected by and hosted on G2.com. What problems is Square 9 Softworks solving and how is that benefiting you? They solve our order process and document management. We are a Sales Organization and help with users to be informed on tasks they are to complete. Review collected by and hosted on G2.com. Show More Response from Square 9 Softworks of Square 9 Softworks [Editedit](https://www.g2.com/survey_responses/square-9-softworks-review-8643505/official_response/edit) Hi Wyatt, thank you for your review! We are glad to hear our platform has improved your document organization. We appreciate your feedback. 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