--- title: SquadStack Reviews meta_title: 'SquadStack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SquadStack works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-07-28' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # SquadStack Reviews **Vendor:** Squadrun Solutions Pvt Ltd **Category:** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About SquadStack SquadStack is India's leading Voice AI platform for sales and customer engagement. Our human-like Voice AI Agents run outbound and inbound calls for the country's largest consumer brands, qualifying leads, booking appointments, driving renewals and closing sales across 8+ Indian languages. We handle 4 million+ calls a day for brands like TATA Digital, Delhivery, IndiaMART, AngelOne, PhonePe, Axis Securities, HDFC Life, CarDekho, Swiggy, Zepto, upGrad and NIIT. Our agents were the first to pass the Turing Test for contact centres. In blind tests, 81% of BFSI leaders could not tell them apart from a human. The results are measurable: up to 40% more conversions, 90% connectivity and 3x lower cost than human teams. A leading brokerage saw 3x conversions and 3.2x lower handle time. A general insurer cut renewal costs by 60%. Delhivery reduced rider acquisition cost 4x and onboarded 3x faster. Speech models trained on 600 million+ minutes of real Indian conversations handle code-switching, interruptions and 30-turn calls without drifting, then hand off to a human when it matters. SquadStack is ISO 27001, ISO 27701, SOC 2 Type II, DPDP and TRAI compliant, with India data residency. The complete outcome stack: - Lead Intelligence to prioritise who to call and when - Voice AI and expert human agents for every campaign - AI supervision and call quality analysis on every conversation - ROI Optimization Engine tuned to your conversion and cost goals ## SquadStack Reviews ### 1. One of Best Telecalling Solution for Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about SquadStack?** Easy to onboard, It Provides people work form home to the people as telecallers. And there is also future scope as per the performance. Timely Trainings are Provided and Everyone is collaborative and helpful **What do you dislike about SquadStack?** Sometimes the system named param. Marks calls fatal for not a proper reason and it impacts all over compliance and quality score. **What problems is SquadStack solving and how is that benefiting you?** I had used squadstack for telecaling a side partime work to generate extra income. However it requires time and effort. It was a good companion of me for getting paid for my sales and appointment booking skills when I needed to earn money. And it was very helpful as it was WFH. ### 2. Awesome work culture **Rating:** 4.5/5.0 stars **Reviewed by:** Biswajit P. | associate product manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about SquadStack?** The work culture, flexible leave policy, employee eccentric behavior **What do you dislike about SquadStack?** Nothing of serious yet as such. However co-working part can be improvised. **What problems is SquadStack solving and how is that benefiting you?** Squadstack is working towards a singel goal as an organisation where every one is alligned. Hence the company is helping its folks to do upskilling to attain a higher position in the company. - [View SquadStack pricing details and edition comparison](https://www.g2.com/products/squadstack/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-06+05%3A30%3A11+-0500&secure%5Bsession_id%5D=2666fb91-52b2-450c-8295-925d04ac15f5&secure%5Btoken%5D=a94856900bb428f82ac5bbf296372a41b882625f2d6776a0a5f99241b83884ea&format=llm_user) ## SquadStack Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Voice Recognition - AI Voice Assistants** - Voice Recognition **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Generative AI** - AI Text Summarization - Generative AI **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Sales Analysis** - ROI Forecasting - Sales Forecasting **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top SquadStack Alternatives - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,361 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,602 reviews) - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - 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