Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Higher Recovery Rates and Great Success Rate"
5/5
What do you like best about SPS Commerce Revenue Recovery?

The success rate. The Recovery amount is way higher than we did manually. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Nothing. I am fully satisfied with this service now. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're thrilled to hear that you are experiencing a higher recovery rate and great success with our service. Thank you for sharing your positive feedback!

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Effortless Revenue Recovery"
4/5
What do you like best about SPS Commerce Revenue Recovery?

Effective at finding and recovering revenue and requires little effort on my end. The reporting is clear and the results are consistent. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

There's not much to dislike. My experience has been positive overall. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're thrilled to hear that our Revenue Recovery solution has been effective and efficient for you. Thank you for sharing your positive experience!

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Professional Service with Easy Setup"
4.5/5
What do you like best about SPS Commerce Revenue Recovery?

I think they're on top of the game. They're quite professional, and they do a good job. I also found the initial setup of SPS Commerce Revenue Recovery to be quite easy. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

nothing Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that you found our service professional and the setup process easy. Thank you for sharing your positive experience with SPS Commerce Revenue Recovery!

Taylor D.
TD
Taylor D.
Manager
Small-Business (50 or fewer emp.)
"Effortless Management Made Easy with Carbon6"
5/5
What do you like best about SPS Commerce Revenue Recovery?

I really like how easy Carbon6 is to use. It makes managing things feel way less stressful. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Sometimes the learning curve feels a bit steep at first, but once I got used to it, it was fine. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for your feedback!

Mayur J.
MJ
Mayur J.
Account Manager
Mid-Market (51-1000 emp.)
"Carbon6 review"
4/5
What do you like best about SPS Commerce Revenue Recovery?

Carbon6 is strong because it gives Amazon sellers an all-in-one toolkit, recovers lost revenue effectively, and comes from a team that understands marketplace pain points. It’s built to streamline operations, help sellers scale, and provide serious business impact — not just another set of niche tools. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

some of the work behind their “automated” tools still relies on manual processes, which can make the platform feel less seamless than advertised for certain users. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for your feedback!

Simon C.
SC
Simon C.
HEAD OF ECOMMERCE
Mid-Market (51-1000 emp.)
"White-Glove Service That Frees Us to Drive Growth"
5/5
What do you like best about SPS Commerce Revenue Recovery?

WHITE GLOVER SERVICE MEANS WE CAN FOCUS RESOURCES DRIVING GROWTH AND IMPROVING OPERATIONAL PERFORMANCE Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

THE 'LIKELY INVALID' DISPUTE ID IS UNHELPFUL. SHOULD BE VALID OR INVALID Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that our white-glove service is helping you focus on driving growth and improving operational performance.

AO
Andrew O.
"Efficient Dispute Management with Great Potential"
4/5
What do you like best about SPS Commerce Revenue Recovery?

I appreciate how SupplyPike enables us to handle disputes much faster, specifically by allowing real-time visibility of disputes and providing the capability to upload multiple documents at once. This feature significantly enhances our operational efficiency as it enables our team to manage disputes effectively without the need to hire additional staff. Overall, it makes our dispute process easier and more streamlined. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I found that SupplyPike lacks in providing reports that could help understand why disputes were denied and to see common issues. This would help in better understanding the data and make more informed decisions. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that you find our dispute management features efficient and beneficial for your team's operational efficiency. We appreciate your feedback about the need for more detailed reports and will take it into consideration for future improvements.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Convenient, Easy-to-Use Tools That Streamline Our Recovery Process Workflow"
4/5
What do you like best about SPS Commerce Revenue Recovery?

The convenience that their process brings, how it streamlines workflow and how easy it is to use their tools Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I do not dislike anything about it, only things to further improve would be - if there were a systemic report system that would ping our end of statuses of reimbursement. That would be another valuable service Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that you find our tools convenient and easy to use for streamlining your recovery process workflow.

Chase C.
CC
Chase C.
Senior Director of Supply Chain
Mid-Market (51-1000 emp.)
"Hands-Off Automation That Streamlines Our Team’s Workflow"
4/5
What do you like best about SPS Commerce Revenue Recovery?

It is very hands off for our team. Most of the processes are automated and it allows for reduced headcount on our side. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

There is no major downside, other than pricing. Pricing could always be improved, but I do feel that is fair. The finder's fee model works great for us. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that our hands-off automation has been beneficial for your team and has helped streamline your workflow.

Lou R.
LR
Lou R.
Small-Business (50 or fewer emp.)
"Effortless Revenue Recovery, Easy to Use"
4.5/5
What do you like best about SPS Commerce Revenue Recovery?

I like that SPS Commerce Revenue Recovery is easy to use, which simplifies the process of recovering lost shipment cases. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Nothing Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for sharing your positive experience with SPS Commerce Revenue Recovery. We strive to make the process as simple and efficient as possible.