I like how SPS Commerce Revenue Recovery helped us recover some revenue we didn't know we could. Although it hasn't had a huge impact on ongoing operations, going back retroactively to recover fees was beneficial and helped us recoup some past losses. The initial setup was relatively easy. Review collected by and hosted on G2.com.

There's just not a ton of value we get on a go forward basis because we've improved our processes, so not sure. Review collected by and hosted on G2.com.

SPS Commerce Revenue Recovery finds money that Amazon owes us, that we either didn't know about or were unable to claim, and they get it back for us in exchange for a 25% cut. There is no flat fee, and if we don't make money we don't have to pay. It requires almost zero effort on our end, and is essentially free money. Review collected by and hosted on G2.com.

Nothing. It is simple and easy. Review collected by and hosted on G2.com.

The general set-up process was very quick and took very little lift on my team's part. The ease of use and quick results has been incredible. We've had an amazing Customer Success Manager who is super responsive and has quickly answered any and all of my questions. Review collected by and hosted on G2.com.

At the moment, I have not seen any downsides to using SPS Commerce Revenue Recovery. Review collected by and hosted on G2.com.

We have been able to recover alot of lost revenue by using this tool Review collected by and hosted on G2.com.

limited transparency/control, doesn't help prevent issues Review collected by and hosted on G2.com.

I like when the portal auto disputes chargebacks Review collected by and hosted on G2.com.

there is still a lot of manual review required when a dispute is denied Review collected by and hosted on G2.com.

SPS Revenue Recovery takes a complicated, tedious process off our team's plate. Their portal helps simplify where we stand in our recovery process. Review collected by and hosted on G2.com.

No negative issues come to mind at this time. Review collected by and hosted on G2.com.

We are very satisfied with the support provided by the Carbon 6 Team. Their strategic proposals and execution are consistently accurate, and we really appreciate how responsive and reactive their support has been whenever we need it. Review collected by and hosted on G2.com.

So far, we haven’t disliked anything about the services or the support. Review collected by and hosted on G2.com.

It’s a handoff tool that can handle the heavy lifting on its own, which makes the overall process feel much easier. Review collected by and hosted on G2.com.

It takes a percentage of the amount recovered, but it requires less manual work, so the cost feels justifiable. Review collected by and hosted on G2.com.

It makes the deductions we receive from Walmart easily actionable and the auto-dispute feature is helpful to at least have some shot of recouping lost funds. Review collected by and hosted on G2.com.

There are specific types of deductions Supply Pike doesn't offer. Other than that, it seems like a great tool! Review collected by and hosted on G2.com.

I really appreciate that SPS Commerce Revenue Recovery is very responsive. It's very easy to reach out to them whenever there's a problem. Review collected by and hosted on G2.com.

I think they have to do some marketing work and try to promote themselves better in the industry. They just need to do some marketing work. Because they're gonna have much more customers - especially whenever their fee is lower than the market leader Review collected by and hosted on G2.com.