It makes everything so much easier. From reports to disputes, everything is much easier to find and use, and it really makes my job a lot easier. Review collected by and hosted on G2.com.

One feature I wish it had is the ability to search across all vendor numbers at once, so I could work everything together without needing to switch back and forth when a project requires it. Review collected by and hosted on G2.com.

It’s easy to navigate, claim processing is straightforward, and Customer Success is always available to help with any questions. The BOLs are interfaced for automatic deductions making things move smoothly. I have setup automatic text for each code when the auto job works it pulls in my text. Review collected by and hosted on G2.com.

My main complaint is that I can no longer open a claim in a new window. I used to be able to open multiple claims at the same time, but now I can’t, which makes it harder to work on more than one claim at once. Review collected by and hosted on G2.com.

I think SPS Commerce Revenue Recovery is great software. It seems to work better than the human element we've been leveraging before. The dashboard that gives us insights is most beneficial, letting me see in real time what's in dispute and what's been recovered, and the ability to export downloads is extremely valuable. Review collected by and hosted on G2.com.

I've also had some issues with the information that's feeding into the dashboard. So, I mean, I think that's being resolved, but, it's an area of opportunity. Review collected by and hosted on G2.com.

I appreciate the support SPS provides when I’m working through the EDI portion of orders. They make sure everything is functioning correctly and send updates whenever they’re needed. Review collected by and hosted on G2.com.

SPS offers a lot of tools and power, but as a newer user I’m still unfamiliar with its full capabilities and how to make the most of them. Review collected by and hosted on G2.com.

The outcome has been excellent. SPS has been very successful at reversing many charges for us, and that has been priceless. Review collected by and hosted on G2.com.

I honestly don’t have anything negative to say. We’ve been using SPS for a few years and have been very pleased with the results. More recently, we added a couple of additional retailers for disputes, and the experience has continued to be positive. Review collected by and hosted on G2.com.

I use SPS Commerce Revenue Recovery to receive and send EDI POs, and I find it more user-friendly for someone who is not tech-savvy. I really like its ability to identify invalid deductions. It's easy to submit claims, and the initial setup was easy with a very helpful team. Review collected by and hosted on G2.com.

I would say the communication Review collected by and hosted on G2.com.

I love how SPS Commerce Revenue Recovery is so hands-off. It really just does everything for me, saving me hours and hours of work every single week. It's like having another employee working in the background. The feature I value the most is the recovery for shipments because it's reassuring to know what we're sending won't get lost and will be paid out. Review collected by and hosted on G2.com.

I think the onboarding when I onboarded was a little bit rocky. That being said, I think it's changed by now. Review collected by and hosted on G2.com.

I like the auto disputing feature in SPS Commerce Revenue Recovery. It simplifies handling disputes for deductions, which is an important task for me. The initial setup of SPS Commerce Revenue Recovery was also easy, making the integration process smooth. Review collected by and hosted on G2.com.

I wish it would pull backup every day. Review collected by and hosted on G2.com.

That it has an auto-dispute setting so I can just set and forget and check in when needed Review collected by and hosted on G2.com.

It is not set up to connect with all of our trading partners and it does not work through every type of dispute. Review collected by and hosted on G2.com.

I like that SPS Commerce Revenue Recovery works through the shipment issues to provide me only with the discrepancies. This allows me more time to handle other work. They sort and only provide me with shipments that have issues. They also know Amazon's policies well enough to better pursue the case. Review collected by and hosted on G2.com.

The people working on each case could use a Standard Operating Procedure. They shouldn't request items already supplied or ask for additional invoices for items not sent in. Review collected by and hosted on G2.com.