Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Regular Check-Ins, but Reconciling Amazon Recovery Reports Can Be Tricky"
3.5/5
What do you like best about SPS Commerce Revenue Recovery?

They plan to have regular meetings with you. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

It can be hard to reconcile recovery items between the reports received and the Amazon site. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We appreciate your feedback about the regular check-ins. We understand that reconciling recovery reports can be tricky, and we are continuously working to improve this process for our customers.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Effortless to Use with an Outstanding Team"
5/5
What do you like best about SPS Commerce Revenue Recovery?

Ease of use and the great team of Brent, Abbie and Jacki who have been so delightful to work with. The weekly updates are a nice feature. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Learning a new system. So far SupplyPike has been so easy to use and relieved so much of time that it's difficult to list anything I dislike Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're thrilled to hear that you find SupplyPike effortless to use and that our team members have provided outstanding support. We appreciate your feedback and are glad to hear that the weekly updates are helpful. Thank you for sharing your experience!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"All-in-One Amazon Seller Platform That Boosts Efficiency"
4.5/5
What do you like best about SPS Commerce Revenue Recovery?

The platform centralizes key Amazon seller tools in one ecosystem, cutting complexity and giving a clear operational advantage. It saves time, reduces tool-hopping, and provides data visibility that actually drives decisions. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Some tools feel uneven in maturity, a few are polished, others still feel early-stage and require more refinement or stability. The UX can also feel fragmented at times. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for your feedback!

Frederic S.
FS
Frederic S.
Senior Project Manager
Small-Business (50 or fewer emp.)
"Exceptionally Efficient and Highly Recommended"
5/5
What do you like best about SPS Commerce Revenue Recovery?

very efficient and easy to use, customer support is always available. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

not a downside, but more features could be added Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that you find SPS Commerce Revenue Recovery efficient and easy to use, with great customer support. We are constantly working on adding new features to enhance our platform, so stay tuned for updates.

Chelsea V.
CV
Chelsea V.
HR, AP, Office Manager
Small-Business (50 or fewer emp.)
"Effortless Inventory Management with Carbon6"
4/5
What do you like best about SPS Commerce Revenue Recovery?

The most helpful thing about Carbon6 would be the inventory management tools. Very easy to use. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

There really isnt anything I disliked. They are growing fast. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're glad to hear that you find our inventory management tools helpful and easy to use. Thank you for sharing your positive experience!

Henry .
H
Henry .
Ecommerce Director
Mid-Market (51-1000 emp.)
"User-Friendly Interface and Support, But Lacks Claim Failure Clarity"
4/5
What do you like best about SPS Commerce Revenue Recovery?

Easy to use interface with helpful staff and good information. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Many times it does not explain why certain claims fail Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for your feedback, Henry! We're glad to hear that you find our interface user-friendly and our support helpful. We apologize for any confusion regarding claim failures and will work to improve the clarity of these notifications.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Essential App for Maximizing Monthly Recoveries"
4.5/5
What do you like best about SPS Commerce Revenue Recovery?

It's the best application that you hope never to use. They help recover a few thousand back each month but hope that using them will help us start to reduce it. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Not as much of a use case now that Amazon changed their reimbursement method. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for sharing your experience with SPS Commerce Revenue Recovery. We appreciate your feedback!

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"SupplyPike Saves Time on Amazon Shortage Disputes"
4.5/5
What do you like best about SPS Commerce Revenue Recovery?

SupplyPike is easy to navigate and has helped me spend less time handling shortage disputes with Amazon. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

We have only been using SupplyPike for a short period, and so far, I haven't found anything to dislike. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

We're thrilled to hear that SupplyPike has made handling shortage disputes with Amazon easier for you. Thank you for sharing your positive experience!

DN
Debra N.
Accounting Manager
Small-Business (50 or fewer emp.)
"The biggest contribution I have brought to our business"
5/5
What do you like best about SPS Commerce Revenue Recovery?

I like that it is streamlined. SupplyPike does most of the work for us and keeps track of important deadlines and necessary follw ups. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I would like for the integration for SPS Commerce to to be easier. Review collected by and hosted on G2.com.

Response from Sydnee Fowler of SPS Commerce Revenue Recovery
Edit edit

Thank you for taking the time to share about your experience, Debra! We love hearing that SupplyPike is streamlining your processes and bringing visibility to forgotten disputes. And because we’re always looking for ways to improve, we truly appreciate your integration feedback. Thank you!

Damien P.
DP
Damien P.
Managing Director
Mid-Market (51-1000 emp.)
"Intuitive and User-Friendly Software Experience"
4/5
What do you like best about SPS Commerce Revenue Recovery?

The software is easy to use and intuitive, with a user interface that I find excellent. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

Pricing is not as competitive as some other participants in market Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Revenue Recovery
Edit edit

Thank you for your feedback!