yiping  z.
YZ
yiping z.
Senior Finance Manager
Small-Business (50 or fewer emp.)
"Efficient Order Processing with Excellent Support"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

I like how SPS Commerce Fulfillment EDI makes it easy to get and process orders, which saves both time and cost for the business. I appreciate that it's all computer processing, so there's no need to contact one person to another in work. If I have a problem processing an order, I can get 24-hour help; the service is good. The initial setup was easy; someone helped me, and it was just about clicking the link and logging in. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

easy to use and work very effectively Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

Thank you for sharing your positive experience with SPS Commerce Fulfillment EDI! We're pleased to hear that our system has saved you time and cost, and that you've found our support helpful. We appreciate your feedback and look forward to continuing to serve you.

Eden L.
EL
Eden L.
Small-Business (50 or fewer emp.)
"Stellar Customer Service, Easy Setup"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

I like the customer service of SPS Commerce Fulfillment EDI. I had a deduction problem with UNFI and KEHE, and the support team was really helpful. They showed me how to resolve the issue within the SPS system and gave me advice to prevent future problems. The initial setup was also pretty easy, and I was able to connect quickly with Wegmans. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

NOTHING Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

Thank you for sharing your positive experience with our customer service team and the ease of setup. We're glad we could help resolve your deduction problems and provide guidance for future issues. We appreciate your feedback!

Dawn S.
DS
Dawn S.
Accounts Receivable
Mid-Market (51-1000 emp.)
"All PO’s, Remittances, and Invoicing for Multiple Companies in One Place"
4/5
What do you like best about SPS Commerce Fulfillment EDI?

Being able to have multiple companies in 1 location in order to receive PO's, Remittances, and invoicing in 1 convenient location. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

I would have to say how each customer is different when invoicing. Some require little information and others require tons of information. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're glad to hear that you find it convenient to have multiple companies' information in one place. We understand that invoicing requirements can vary between customers, and we strive to provide support for these differences. If you have any specific concerns, please feel free to reach out to our support team for assistance.

HG
HAYDEN G.
Operations
Small-Business (50 or fewer emp.)
"Simplifies EDI with Top-Notch Support"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

I use SPS Commerce Fulfillment EDI to receive POs from a few of our customers, and I appreciate that it provides us with POs without us having to search for them ourselves. I like the ease of use of the SPS Commerce Fulfillment EDI website. The customer service is always helpful and quick to solve issues. The initial setup was fairly easy. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

Case pack instead of unit quantities would be nice Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're glad to hear that you find SPS Commerce Fulfillment EDI easy to use and that our customer service has been helpful. We appreciate your feedback about the case pack quantities and will take it into consideration for future improvements.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Convenient, High-Performing EDI with Fast, Precise Support"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

It's convenient with good performance by having user friendly UI/UX for smooth operation. Also, when there are issues occur, SPS Commerce provide precise and quick support to solve the problem. When we were trying to remove inactive customers from our EDI list, the manager of SPS Commerce Team processed it in a short amount of time which helped us to proceed to the next step quickly. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

There is no dislike about SPS Commerce Fulfillment EDI Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're thrilled to hear that you find our EDI solution convenient and high-performing, with fast and precise support. We're committed to providing a user-friendly experience and resolving any issues promptly.

Fernanda C.
FC
Fernanda C.
Export and logistics
Small-Business (50 or fewer emp.)
"Very Easy to Use with Helpful, Step-by-Step Customer Service"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

Very easy to use, the customer service made it easy to understand every step. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

I don’t like that after all the steps are done with an order, I can’t see the orders any more. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're glad to hear that you find SPS Commerce Fulfillment EDI easy to use and that our customer service has been helpful for you. We appreciate your feedback about not being able to see orders after completion and will take it into consideration for future improvements.

ST
Sales T.
Sales Team
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Makes EDI Documentation Simple with an Easy-to-Use Dashboard"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

Takes away all the scary parts of dealing with EDI documentation, and gives you a simple and easy-to-use dashboard. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

For us, there are not many downsides. We're just benefiting from it. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're thrilled to hear that you find our dashboard simple and easy to use. Thank you for sharing your positive experience!

Bryce R.
BR
Bryce R.
Supply Chain Coordinator
Small-Business (50 or fewer emp.)
"Effortless Order Tracking with Stellar Support"
4.5/5
What do you like best about SPS Commerce Fulfillment EDI?

I like how helpful and communicative the support staff is with SPS Commerce Fulfillment EDI, and PJ has been amazing. The initial setup was super easy and didn't take long to get going as a user and start learning. Everything has been fantastic so far. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

Just slowly learning the meaning and reason behind various codes, can be a bit complicated at first. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

Thank you for your feedback! We're glad to hear that the initial setup was easy and that you've found our support staff to be helpful and communicative. We understand that learning the meaning and reason behind various codes can be complex, but we're here to assist you with any questions you may have.

carrie k.
CK
carrie k.
Associate Warehouse Manager
Small-Business (50 or fewer emp.)
"All-in-One Order Processing Made Easy"
4/5
What do you like best about SPS Commerce Fulfillment EDI?

SPS makes it easier to process orders because everything we need is in one place. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

The least helpful feature is that we have multiple users within the same company; however, when one user clears errors, it doesn’t seem to clear them for everyone across all users. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're glad to hear that SPS Commerce Fulfillment EDI is making order processing easier for you by providing everything in one place.

Carley C.
CC
Carley C.
Customer Operations Manager
Mid-Market (51-1000 emp.)
"Effortless Order Processing, Excellent NetSuite Integration"
5/5
What do you like best about SPS Commerce Fulfillment EDI?

I like the ease of use of SPS Commerce Fulfillment EDI, as it's very easy to set up. I also appreciate its predictability and stability. The implementation team is fantastic. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Fulfillment EDI?

Communication lead times can really slow projects down. It took us months to break through and barely start making progress with our integration team. For fast growing companies this is a pain point when the goal is seamless automation. Review collected by and hosted on G2.com.

Response from Deja Snyder of SPS Commerce Fulfillment EDI

We're glad to hear that you find SPS Commerce Fulfillment EDI easy to use and appreciate its predictability and stability. We understand the importance of efficient implementation and are happy to hear that our team met your expectations.