I find SPS Commerce Fulfillment EDI great for integration, especially as a young company, because it offers value at a low cost. The seamless transition with invoicing and orders across different systems of our various customers is a huge benefit. It keeps everything in one place and makes it easier for logistics to manage all of the purchase orders with just one system. Plus, the initial setup was an easy transition. Review collected by and hosted on G2.com.

We found that some customers are not using the invoicing and we still have to send emails. It would be better if SPS could encourage all customers to receive invoices via EDI as well as placing POs. Review collected by and hosted on G2.com.

I find SPS Commerce Fulfillment EDI to be very user-friendly and easy to use, which is great for training new people. I love the chat feature because sometimes I'm multitasking and don't have the time to call, and the reps on the chat are very responsive and usually solve my issue on the first try. The support is friendly, which made the initial setup very easy with their help. Also, the integration with our NetSuite platform is a plus. I appreciate how it helps with processing orders quickly from big customers like Walmart and Dollar Tree, and it's beneficial for receiving PO, submitting ASN, and invoicing. Review collected by and hosted on G2.com.

I don't like that I can't make carton labels in one swoop for Walmart and have to do it one by one. I wish I could select multiple POs at once and get the carton label, like we do for packing slips. Review collected by and hosted on G2.com.

SPS has great on-the-spot user support. Fulfillment Monitor is great at enabling users to troubleshoot their own issues, by including workflow logic, as well as Business and Technical views. Review collected by and hosted on G2.com.

SPS Commerce would be perfect for our organization if the cost were lower. Review collected by and hosted on G2.com.

The PO Change feature makes it easy to access any changes made by customers and ability to process the changes quickly. Review collected by and hosted on G2.com.

The downside of SPS is that if an order is clicked on to open, the order no longer shows with the new orders. Review collected by and hosted on G2.com.

I like the SPS Commerce Fulfillment EDI platform because it gives clearer oversight on what's going on with our EDI transactions. The setup team has been incredibly convenient to work with and efficient in matching our needs and communicating. Their platform's fulfillment monitor allows us to set up notifications, produces reports, and has strong filtering capabilities. This helps us with the high visibility on errors and ensures these errors are communicated to our team as soon as possible. It's been very easy to set up, and they carry more of the weight than our previous partner. Review collected by and hosted on G2.com.

I don't necessarily have specifics, I would just say that maybe their ability to customize integrations to their customers' specific/edge-case needs a little more would be nice. Our organization has a few things that occasionally can cause a little friction with EDI integrations, but SPS has accommodated to the best of their ability. Review collected by and hosted on G2.com.

I really like that SPS Commerce Fulfillment EDI makes it easy to manage complex EDI workflows without needing extensive expertise in code management. The platform is seamless and easy to use, which made training personnel straightforward. The software helps eliminate the inefficiencies and risks associated with manual order processing, and it allows us to automate our day-to-day EDI order processing effectively. Review collected by and hosted on G2.com.

Cost is relatively high, especially when data flows are running in large volumes. In situations where we have to resend documents because of errors, we still get billed for each individual transaction. Review collected by and hosted on G2.com.

It’s been really helpful to have all of our orders in one place. It makes it easy to look up orders, ASN’s, or invoices whenever I need them. The staff is also very helpful and quick to respond when I run into issues, and they work to get things resolved as fast as they can. That said, sometimes it can still be a challenge to figure out what’s actually going on. Review collected by and hosted on G2.com.

Getting s new customers set up can be challenging. Some employees on your team truly go above and beyond, but others tend to leave things in my hands that I don’t fully understand how to handle. These are items that, in my view as the customer, shouldn’t be my responsibility. Review collected by and hosted on G2.com.

The support from the SPS Commerce team has been helpful, and the user interface is well designed and easy to use. Review collected by and hosted on G2.com.

Costs more than the competition. The support is a good value, but there should be more value behind the higher costs. Max is definitely a step in the right direction. Max being your assistant and staff (who can do the work) would create a highly dependent workflow that will keep customers and justify the higher costs. Review collected by and hosted on G2.com.

I like that SPS Commerce Fulfillment EDI, once set up, just works. Plus, there's a great team of humans I can reach out to when there are problems, which has been instrumental in helping us work through issues as they come up. We have built a great relationship with our team. The consistency of having the same project manager since day one has been beneficial, and James, our technical contact, is by far the best we've had. He keeps everything on track, leading weekly calls and even participating in long sessions to dive deep into integrations. The team's support has been a very positive experience, really helping us navigate the process without too much pain. Review collected by and hosted on G2.com.

Onboarding a lot of customers at once is challenging because each customer has its own different documentation that needs to get turned on, and every step is a rather complex process. It sometimes feels like there's a lack of clarity on where we're at with each piece. The user interface of SPS Commerce could be more aesthetically appealing. Though it is sufficient for our needs, a more visually appealing interface would be nice. The initial setup was a bit rocky from the people standpoint, as our first integration contact was a little 'spaCy', which made getting kicked off a bit challenging. Review collected by and hosted on G2.com.

It makes using EDI easy. It creates all the documents smoothly and lets multiple users access them without hassle. Every retailer has different requirements and using SPS makes it easy to get on boarded. Review collected by and hosted on G2.com.

It’s a little on the expensive side. You really need to stay on top of which retailers you’re doing business with, and make sure you remove any that you’re no longer working with. Review collected by and hosted on G2.com.