I like that SPS Commerce Fulfillment EDI is very easy to use once you get the hang of it. Also, I appreciate that when I have a problem, support responds very quickly. I also think it works very well by giving me all the information I need from the purchase orders. It is valuable because I can review the PO and complete the 4 fields to record my sale in less than 5 minutes, which ensures that my customer knows I accepted their order and that they will pick it up on the stipulated date. Review collected by and hosted on G2.com.

Sometimes SPS Commerce Fulfillment EDI provides many options for data entry. I prefer to do the entry manually, as it gives me a breakdown that I can modify, but in the other options that are not manual, it does not allow me to change the data. I suggest that once the information that should not be changed is accepted, it should remain the same at each step by default, without the need to choose whether manually or another option. Review collected by and hosted on G2.com.

We’ve been using SPS for the past three years, and my favorite feature so far is the timer. SPS Commerce sends notification reminders when an order is getting close to its fulfillment deadline, which helps us stay on top of our orders and avoid missing due dates. Label creation is also very convenient: I only need to fill in a few customer details, and the label is generated right away. Review collected by and hosted on G2.com.

SPS Commerce Fulfillment EDI feels like manual labor for me right now because we don’t have an automated integration yet where it syncs with our Shopify store and then our warehouse fulfills the order. At the moment, I have to manually send the orders to them so they can fulfill them. I really wish I could learn how to integrate SPS Commerce with our store so this process could be more streamlined. Review collected by and hosted on G2.com.

I appreciate how SPS Commerce Fulfillment EDI integrates with our CRM, saving us so much time by automating order processing. The system's simplicity allows me to access necessary information in just a couple of clicks, never taking more than 5 minutes. Whenever I encounter an issue, the live support is incredibly helpful and resolves problems quickly. The customer support is some of the best I've seen, always addressing our needs with commitment. Moving from email and Excel to SPS Commerce Fulfillment EDI has greatly simplified our processes.

I really like the way SPS Commerce help us have all the information related to one PO under a simple search, being all the PO changes, Invoice, ASNs, etc. Having the exact date and time in which these documents are being receipt helps us a lot by tracking information with the customer in where in some cases they might not have sent orders on time regarding our contracted lead time days. By having information like this it helps us have arguments in our meetings and alligning our best interests together.

On the other hand, the way SPS Commerce was able to adapt to our CRM it has helped us incredibly by reducing human errors and saving too much time on setting orders manually. By having these automatic processes we can focuse on more things we couldn't before. Review collected by and hosted on G2.com.

We’d like to understand ASNs better, because our customer has flagged the documents we’re sending as “faulty” or “non-compliant,” and we can’t figure out why. Right now we’re sending LPN-level ASNs, but since we ship fresh produce, we’re not supposed to send them to ALDI this way. They’re expected to be item-level ASNs instead, and we don’t see an option to switch to item-level or clear guidance on how to send them correctly.

Regarding PO changes, we also feel the Accept/Reject buttons don’t actually have any impact. Our customers still expect us to deliver the product according to their requested changes, regardless of whether we accepted or rejected those changes in the system. Review collected by and hosted on G2.com.

Well, it's something I use daily and I love how easy it is. Coming from a different industry, I found SPS easy to learn, and I love how quick and easy it is to contact tech support if I'm having an issue. Review collected by and hosted on G2.com.

Sometimes it appears to run slow, and I need to close it out, delete my cache/history and open it up again to help it run better. But honestly that's usually the only issue I've run across. Review collected by and hosted on G2.com.

All of my orders are in one place. Invoices are sent and paid on time. Ease of use. Review collected by and hosted on G2.com.

Would like to be able to see the PO's on my iPhone. I am unable to open the document and view it on my mobile. Would like to have access on my mobile devices.

I would like to be able to make changes and make a request to the buyer to implement changes - minor price adjustments, date changes. Review collected by and hosted on G2.com.

I like SPS Commerce Fulfillment EDI's layout; it’s simple and easy to locate previous and current orders. The customer support is by far the greatest team and is easy to rely on. Having a dedicated account manager is a huge bonus as we are able to request certain operations that can be implemented to make things more efficient. Our account manager has assisted us with new implementations, saving our operation team a lot of time and stress. The initial setup was super easy. Review collected by and hosted on G2.com.

We are happy with everything, no changes needed or negative feedback to provide. Review collected by and hosted on G2.com.

What is most helpful about the SPS Commerce EDI is their Customer Service team. While their platform is simple to use and has automated things that saves me lots of time, it's their customer service that shines through. I wish more companies had a customer service team like them. I know I can call anytime and get a real person who is happy, patient and speaks clearly. Their customer service is able to tell me in specific, easy to understand terms, what I need to do on my end to do resolve my question. They wait patiently while I follow their instructions and make sure it is completely resolved before I hang up. Review collected by and hosted on G2.com.

I haven't found anything that I don't like about SPS Commerce EDI Fulfillment. Review collected by and hosted on G2.com.

I like how SPS Commerce Fulfillment EDI works as a medium of communication between our company and some of our customers by way of purchase order and invoice transmission. It streamlines communication with some of our business partners, saving us from spending an exorbitant amount of time on email back-and-forths. So far, the technical support has been stellar. Their tech support employees communicate clearly and are very knowledgeable. The initial setup seems fairly plug-and-play, and we haven't had to request much change or support. Review collected by and hosted on G2.com.

It would be great if there were more beginner-friendly technical support documents to reference for people new to this type of work. As someone who has never worked with X12 data, it would be helpful to have some relevant documentation about it and how it applies to our specific use-cases. Review collected by and hosted on G2.com.

I've had a great experience with SPS Commerce Fulfillment EDI for my EDI needs. The platform is reliable, easy to navigate, and integrates well with our systems, which has streamlined our order processing and improved efficiency. The team at SPS is responsive, knowledgeable, and always willing to help troubleshoot or optimize workflows. Their support has made onboarding new retail partners smoother and reduced manual work. The specific features I find particularly useful are the ASN Transmission, PO Acknowledgements, and PO Changes, which help reduce work in operations. I also appreciate working with Saila and Larry from the team as they are quick, efficient, and knowledgeable. Review collected by and hosted on G2.com.

They could improve on being more efficient on getting the PO Changes correct for all retail partners. It took longer than wanting but overall has been successful. Review collected by and hosted on G2.com.

I find SPS Commerce Fulfillment EDI very easy to use. Whenever I run into a roadblock, I can always call the SPS Commerce 1-800 number, and the representatives are very helpful, always resolving my issues. The initial setup was fairly easy, which made it convenient for me to start using it. Review collected by and hosted on G2.com.

When I have more than one tracking number, it becomes more complicated to enter the information. It would be very helpful if you could streamline the process of adding multiple tracking numbers to orders. Instead of jumping around after each line to enter a tracking number, it would be helpful to list all the tracking numbers on one page at one time for the order rather than going in and out and removing lines and adding lines. Review collected by and hosted on G2.com.