The best part of SPRY documentation system is that it is efficient, easy to learn and understand, and allows full autonomy of the clinican and patients for scheduling and handling POCs. Review collected by and hosted on G2.com.

There should be a biweekly option in the recurrent scheduling area. Also a monthly view of the entire month on 1 screen with the ability to pull just 1 patient's appointments would be nice. Also, an appointment card to text/email once a patient is scheduled out. Review collected by and hosted on G2.com.

Spry has improved all aspects of our company from improving therapist workflow to be able to deliver better outcomes to patients to improving efficiency of all staff including administrative team. It has led to improved reimbursement, happier therapists, and an overall more efficient company. Their AI driven features including instant insurance verification, auto-generated parts of treatment notes, and countless other positive features built into their system have been a gamechanger in multiple aspects.

Their customer support has been elite, with many times they are reaching out to see what our needs are and seek out feedback from our company including our therapists on how to improve the system and support us. Any time we seek support, they are prompt and thorough. Review collected by and hosted on G2.com.

Spry has very little to dislike, especially when compared to other EMR systems that I have experienced in the past with bigger and even smaller companies. With any EMR company, changes are being made to improve the system and there is an adjustment period for therapists and staff overall. Although, with Spry, this has been rolled out smoothly and are positive changes based on feedback from our company including our therapists. Review collected by and hosted on G2.com.

Spry is great as I can access my schedule online even when not in the office, I have access to the billing portion if patients have questions. It makes scheduling easy as patients can schedule online. They have updated authorization tracking and insurance verification tabs which greatly help with the admin aspects of the job. The documentation is easy to use and straight forward with navigation Review collected by and hosted on G2.com.

I would like a way for patients to be warned regarding expiring authorizations and not be able to schedule out past their current auth in their chart to prevent any missed tasks. I wish I could add blocks via my phone if I am out of the office. Review collected by and hosted on G2.com.

Spry is an extremely intuitive system with minimal fluff. The most exciting piece about it is that we get to make changes as we go through to help understand what can be refined. Review collected by and hosted on G2.com.

Spry sometimes has a log out or autoupdate feature and can occassionally get flustered with too many inputs Review collected by and hosted on G2.com.

I appreciate the user-friendly interface of SPRY, which makes navigating scheduling and patient management tasks straightforward. The seamless integration between the scheduling system and the EMR allows for quick access to patient records during appointments. The customizable templates for documentation save time and ensure consistently detailed and accurate records. Additionally, SPRY’s ability to handle more complex workflows supports a variety of our practice's needs, while the system's built-in automated checks significantly improve team efficiency. SPRY is also highly receptive to feedback and continuously works to enhance their tool based on customer input. Review collected by and hosted on G2.com.

My overall experience with SPRY has been positive. The tool has streamlined many of our daily operations, from scheduling to managing patient records. SPRY has proven to be a reliable and efficient system that supports the needs of our practice well. One area where SPRY could improve is its reporting capabilities. While it covers the basics, more advanced analytics and customizable report options would benefit practices needing to drill down into specific data trends. That said, the SPRY team has been receptive to feedback and is actively working to enhance their reporting features. We look forward to growing with SPRY. Review collected by and hosted on G2.com.

What We Love About Spry:

* Cutting-Edge Technology: Spry stands out with its use of modern technology and its commitment to staying at the forefront of the field. After extensive research, it’s clear that Spry integrates the latest advancements effectively.

* AI Dictation: The AI dictation feature has drastically reduced the time our therapists spend on initial evaluations, documentation, and daily notes. This improvement allows them to focus more on patient care rather than paperwork.

* Seamless Integration: Spry integrates seamlessly with our existing software, streamlining operations and reducing the need for front office staff, which has significantly boosted productivity.

* Frequent Updates: Spry’s dynamic approach includes new features every two weeks. Their responsiveness to feedback and quick implementation of customizations, such as automated tasks and customizable templates, is highly impressive.

* Billing and Templates: The customizable templates for various insurance plans ensure accurate billing. These templates automatically optimize billing for each insurance and visit type, alleviating therapists from billing concerns.

* Customizable Reminders: The ability to tailor appointment reminders with specific messages and cancellation fees has kept patients well-informed and has improved attendance rates. Review collected by and hosted on G2.com.

Areas for Improvement:

* Billing Module: The in-house billing component is still developing. While customization and automation are progressing, further refinement is needed to elevate it to an industry-leading standard.

* Documentation and Updates: Frequent updates can sometimes cause documentation lag, making it challenging to keep up with changes. However, Spry’s support team is readily available to assist with any questions.

* Patient Management: We were hoping for an automated patient management feature to track patient status from referral to discharge (previously managed with Excel sheets). Features like status tags—such as "Auth Needed," "Auth Pending," "MD Sig Pending," or "Call to Schedule"—are in development and will be a valuable addition.

* Calendar: The appointment calendar could benefit from displaying more critical information directly on the appointment blocks. Currently, more important data requires several clicks to access, whereas our previous EMR provided this information more readily.

* Minor Features: Enhancements are needed for document fax tracking, fax coversheets, and detailed reporting. While these aspects are currently basic, Spry plans to improve them in future updates for a more comprehensive experience. Review collected by and hosted on G2.com.

The simplicity of the layout, not convoluted and busy. Review collected by and hosted on G2.com.

Looking back on previous interactions with patient profiles ie. upcoming, scheduled appointments, previous notes, who scheduled which appointments (online vs. by clinician) and when they were created are not easy to access, if accessbable. Review collected by and hosted on G2.com.

SPRY has excellent customer service. Any time we have a question they are easy to reach and the overall communication has been top notch. We have been using SPRY for about 3 months and the EMR is very customizable and user friendly. SPRY also does our RCM and we have seen a significant improvement in collections and decrease in our AR since we made the switch. It was also a very simple transition from our old EMR to SPRY. Review collected by and hosted on G2.com.

Being a newer platform they are still working on some of the Reports but any time we have requested a certain report they have been able to create it for us. Review collected by and hosted on G2.com.

Note documentation is simple and efficient. Review collected by and hosted on G2.com.

Occasionally slow loading times and note glitches although not too often Review collected by and hosted on G2.com.

What stands out most about Spry is its efficiency in significantly reducing the documentation time required per patient. Previously, with our old Electronic Health Record (EHR) system, it would take about 30 minutes to complete documentation for each patient. With Spry, this time has been drastically cut down to just 7 minutes. This has greatly enhanced our operational efficiency and allowed us to allocate more time to patient care rather than paperwork.

Additionally, I am particularly impressed with the level of communication and customer service provided by the Spry team. They are responsive, eager to help, and genuinely interested in making sure their system meets the needs of their clients. Review collected by and hosted on G2.com.

As a newer player in the EHR market, Spry naturally has some growing to do. There are a few key features currently missing that would significantly enhance its utility from a practice management perspective. For instance, more robust integration capabilities with other systems are needed to streamline various office functions. Enhanced communication tools for better interaction with patients would also be highly beneficial, improving our ability to engage with patients effectively and efficiently. Additionally, adding inventory management functionalities would help in keeping track of medical supplies, which is crucial for any pt clicnical practice. These additions would make Spry more comprehensive and valuable as an all-in-one solution for pt practices. Review collected by and hosted on G2.com.