Responsiveness of staff to any problems that arise Review collected by and hosted on G2.com.

reports screen can be cluttered and difficult to customize Review collected by and hosted on G2.com.

AI integration has been great, attentiveness of staff Review collected by and hosted on G2.com.

The onboarding process was rough and the development staff did not appear to have an understanding of clinically what is required in documentation. Once we made these concerns known everything has been solved. The company's PT on staff has been very helpful with this and continues to help us through these bumps to this day. Review collected by and hosted on G2.com.

Gladly willing to help anyone reading review to benefit from what I looked into and now see with ACTION from SPRY. The team has compassion, dedication and gives strategies like a business partner to move towards further development of programs if desired.

In choosing a program and company I analyzed many things. '

Compared to others Spry impressed me with:

Smooth onboarding assistance no extra fee

Leadership direct involvement and accessibility to them

Program is specific to my field vs generalized for charting

Live person demo for training vs just computerized

Learning curve faster due to amazing quick response to questions or action is just taken upon by team and I wake up and the task is already done by the team.

Good communication amongst Swapnil, Pratik, Manish, Sakshi and Shabum and Amit. Amit knows my communication messages even if not direct to him therefore he is knowledgeable about my tasks needed. This is timely without having to reexplain if I had already mentioned to another team member.

AI is implemented.

The service far exceeds cost and is less than researched of others.

They are flexible not requiring extra add on services that I may not desire.

I LOVE the flexibility, the human connect factor, and the solidness. They are another "partner" in my company they aren't just a service and program. My point lead Amit is thorough, compassionate, and accurate. When a person cares about their client confidence grows and he's got it! He goes the extra mile vs just to do what's required. He checks in with all and I see how the team has a mission to complete each aspect. I can't say enough. Also Swapnil, Praktik, Sakshi, Manish, Shabum, Saurab, Kapil and onboarding training. I've had interactions with so many of the company. Like family not a number. Review collected by and hosted on G2.com.

This section takes me more time because I honestly have to think hard. If anything is possibly missed, once brought up it is addressed. I just would like the AI to be part of the intervention area also in time but the AI for the soap note part is great. And to do complete note on phone vs partial. But likely will be implemented and they welcome feedback. Review collected by and hosted on G2.com.

Slack channel is very helpful to resolve issues/ address any questions in a timely manner Review collected by and hosted on G2.com.

Small communication issues however they are solved very quickly. Review collected by and hosted on G2.com.

I love their product and the support they give with their team including Sakshi and Vijay that have been so important to the growth and beginning of our company. Review collected by and hosted on G2.com.

Not much to harp on as for as dislikes with SPRY Review collected by and hosted on G2.com.

-Communicating with the billing team and EMR specialists LIVE on the Slack channel during the work day is just unbelievably helpful. It feels like our small clinic has a dedicated team working behind the scenes so we can be more focused on the patients. Review collected by and hosted on G2.com.

Ease of the onboarding process was oversold to some degree, but absolutely worth it in the end. Review collected by and hosted on G2.com.

AI scribe, integrations with payment , performance Review collected by and hosted on G2.com.

nothing in the 9 months of use, overall happy with the product Review collected by and hosted on G2.com.

The system is very simple to use and the customer service is fantastic. Review collected by and hosted on G2.com.

There is nothing outright I dislike. There have been small refinements that have been made along the way. I can appreciate that the system is routinely being updated. Review collected by and hosted on G2.com.

The effectiveness of the team’s communication when addressing questions. Review collected by and hosted on G2.com.

At this time, I have no complaints about Spry. Review collected by and hosted on G2.com.

Easy to use. I like the features like AI scribe , scheduling and the dashboard. Its easy when fax integrates and intake form populates. Great customer support from Atharva, irrespective of time or his schedule. Review collected by and hosted on G2.com.

Kiosk has been creating some issues, when intake form is done on kiosk. It doesn not always populate to chart which make sit harder. Review collected by and hosted on G2.com.