--- title: SPRY Reviews meta\_title: 'SPRY Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 91 reviews by the users' company size, role or industry to find out how SPRY works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 91 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory ---

### SPRY Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices. [(45 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539514&qs=pros-and-cons#reviews)

Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization. [(28 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538635&qs=pros-and-cons#reviews)

Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams. [(27 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538646&qs=pros-and-cons#reviews)

Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice. [(25 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538990&qs=pros-and-cons#reviews)

Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience. [(19 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539977&qs=pros-and-cons#reviews)

Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY. [(10 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539671&qs=pros-and-cons#reviews)

Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency. [(9 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539025&qs=pros-and-cons#reviews)

Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims. [(7 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538509&qs=pros-and-cons#reviews)

Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations. [(7 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539689&qs=pros-and-cons#reviews)

Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly. [(7 mentions)](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538623&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of SPRY

##### 1. Ease of Use

Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices.
[
See 45 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539514&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Ground Breaking New Way Of Doing Business"

What do you like about SPRY?

After being in business for over 30 years, and using many different platforms, I have never had the ability to see the money collected in real time. S

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Automation From Service to Billing"

What do you like about SPRY?

The ease and automation in every point from service to the billing cycle.

##### 2. Customer Support

Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization.
[
See 28 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538635&qs=pros-and-cons#reviews)

See Related User Reviews

MJ

Meghan J.

Small-Business (50 or fewer emp.)

4.0/5

"Overall, easy to use system and responsive team."

What do you like about SPRY?

Spry is very user friendly. We have been able to train new employees easily on the system. The team is very responsive when we have issues or need hel

 ![Steven K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven K.")
SK

Steven K.

Small-Business (50 or fewer emp.)

5.0/5

"Exceptionally Easy to Use with Outstanding Customer Service"

What do you like about SPRY?

The system is very simple to use and the customer service is fantastic.

##### 3. Efficiency

Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams.
[
See 27 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538646&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Ground Breaking New Way Of Doing Business"

What do you like about SPRY?

After being in business for over 30 years, and using many different platforms, I have never had the ability to see the money collected in real time. S

DE

Dennis E.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing customization"

What do you like about SPRY?

We love the customization features. Being able to use the slack messaging system allows for prompt responses from the spry team. Larger or more Compli

##### 4. Helpful

Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice.
[
See 25 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538990&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Ground Breaking New Way Of Doing Business"

What do you like about SPRY?

After being in business for over 30 years, and using many different platforms, I have never had the ability to see the money collected in real time. S

 ![Naomi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naomi D.")
ND

Naomi D.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use, Intuitive EMR Patients and Therapists Prefer"

What do you like about SPRY?

The user interface is really easy to use. My note writing time has been cut down to a few minutes, whereas previously it was taking a significant amou

##### 5. Billing

Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience.
[
See 19 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539977&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Ground Breaking New Way Of Doing Business"

What do you like about SPRY?

After being in business for over 30 years, and using many different platforms, I have never had the ability to see the money collected in real time. S

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Automation From Service to Billing"

What do you like about SPRY?

The ease and automation in every point from service to the billing cycle.

### 5 Cons or Disadvantages of SPRY

##### 1. Technical Issues

Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY.
[
See 10 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539671&qs=pros-and-cons#reviews)

See Related User Reviews

DE

Dennis E.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing customization"

What do you dislike about SPRY?

There is some redundancy in information being requested of patients at the intake portion. Occasionally, like any EMR/tech platform, there are rare gl

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Poor customer service."

What do you dislike about SPRY?

During my career of 26 years, I have utilized many EMR systems. All systems have bugs that need to be fixed. Generally, clinicians are able to speak

##### 2. Slow Performance

Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency.
[
See 9 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539025&qs=pros-and-cons#reviews)

See Related User Reviews

CV

Chris V.

Small-Business (50 or fewer emp.)

5.0/5

"Outstanding Customer Service and Responsive Support"

What do you dislike about SPRY?

Some limitations and delayed response time for a particularly challenging patient who has primary insurance whom I am not credentialed but whose secon

 ![Michelle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle S.")
MS

Michelle S.

Small-Business (50 or fewer emp.)

5.0/5

"AI-Driven Documentation and Outstanding Support Elevate Our Workflow"

What do you dislike about SPRY?

A more structured onboarding process would have been helpful, but they've been able to get us up and running with optimization of each feature. I don'

##### 3. Data Management Issues

Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims.
[
See 7 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538509&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Automation From Service to Billing"

What do you dislike about SPRY?

It is missing a follow up workflow- claims that have had actions taken and need follow up a specific date.

DE

Dennis E.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing customization"

What do you dislike about SPRY?

There is some redundancy in information being requested of patients at the intake portion. Occasionally, like any EMR/tech platform, there are rare gl

##### 4. Limited Features

Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations.
[
See 7 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1539689&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Automation From Service to Billing"

What do you dislike about SPRY?

It is missing a follow up workflow- claims that have had actions taken and need follow up a specific date.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Poor customer service."

What do you dislike about SPRY?

During my career of 26 years, I have utilized many EMR systems. All systems have bugs that need to be fixed. Generally, clinicians are able to speak

##### 5. Software Bugs

Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly.
[
See 7 mentions
](https://www.g2.com/products/spry-spry/reviews?filters%5Bsentiment_snippet%5D=1538623&qs=pros-and-cons#reviews)

See Related User Reviews

DE

Dennis E.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing customization"

What do you dislike about SPRY?

There is some redundancy in information being requested of patients at the intake portion. Occasionally, like any EMR/tech platform, there are rare gl

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Poor customer service."

What do you dislike about SPRY?

During my career of 26 years, I have utilized many EMR systems. All systems have bugs that need to be fixed. Generally, clinicians are able to speak

## Top-Rated Alternatives

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 ![WebPT](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f5bcd08a28f327ee4a99dfcc3baed7cd/webpt.png "WebPT")

WebPT

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Carepatron

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View All Alternatives
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 ![Naomi D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naomi D.")
ND

Naomi D.

Owner

Small-Business (50 or fewer emp.)

1/28/2026

"Easy-to-Use, Intuitive EMR Patients and Therapists Prefer"

4/5

What do you like best about SPRY?

The user interface is really easy to use. My note writing time has been cut down to a few minutes, whereas previously it was taking a significant amount of time to write notes. The dictation feature is extremely helpful, and while I am generally against AI integration, this is an area where I am extremely in favor of its use. It is an extremely intuitive product and all of my patients prefer this products to different EMRs that I have used in the past. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

My onboarding process was difficult and full of road bumps. I was given inaccurate advice initially in regards to the credentialing process that significantly delayed my ability to take insurance. The ease of the credentialing process was oversold in my initial meeting with Spry. My training has also been inconsistent, either shortened or delayed due to not having been credentialed. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

The biggest two are it's ease of use and the billing team. I came from a company that was using Athena as it's documentation system. This is miles better than Athena and is better than other documentation systems I have used in the past, including WebPT. The billing team also significantly improves my daily life, saving me the headache of having to submit claims on my own. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

2/12/2026

"Effortless Automation From Service to Billing"

5/5

What do you like best about SPRY?

The ease and automation in every point from service to the billing cycle. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

It is missing a follow up workflow- claims that have had actions taken and need follow up a specific date. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

SOAP Templates, automated dictation during visits, ease of claim review and approval, integrated clearinghouse, integrated with Square for taking payments, waitlists, workflows for every step of the billing cycle, electronic and paper submission, rejections, specifics actions needed, denials, and invoicing patient responsibility. We handle our own RCM so I cannot speak to their ability to do your claim follow up. They have tags for claims. Authorization tracking. automated claim payment posting with electronic ERA's. Reporting. All of this has benefited us with more reliable income, from payers and patients, and ability to track claim status to follow up on denials. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice")
UM

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

1/5/2026

"Poor customer service."

0/5

What do you like best about SPRY?

Spry utilizes AI to make evaluations easier. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

During my career of 26 years, I have utilized many EMR systems. All systems have bugs that need to be fixed. Generally, clinicians are able to speak with someone from the EMR company to fix the problem in a reasonable amount of time. Our facility has used Spry for several months. The onboarding process was complex. There are misspellings on the SOAP templates. The messaging platform (Slack) that is supposed to allow clinicians to communicate with Spry does not work. I have attempted to use "Slack" and have never gotten a response. I have sent emails to Spry regarding the Slack platform and no response after weeks. Currently, our therapists are not able to save our notes without an error code popping up. Therefore, we cannot submit charges. This has been going on for over a week. We were using WebPT and did not have any of these issues. I wish we had not switched. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

Spry has not solved a critical issue and we have only been able to reach Spry through email. It is costing our business time and money. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

CV

Chris V.

Owner, Physical Therapist

Small-Business (50 or fewer emp.)

11/12/2025

"Outstanding Customer Service and Responsive Support"

5/5

What do you like best about SPRY?

Spry's customer service is some of the best that I've ever had professionally or personally. They are extremely prompt with changes I'd like to make to the platform or assistance with various billing challenges that arise, they make sure my questions are answered or working on it within 24 hours. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

Some limitations and delayed response time for a particularly challenging patient who has primary insurance whom I am not credentialed but whose secondary i am credentialed with - relatively minor issue in the grand scheme of things, however. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

They are processing all my billing claims through insurance in a timely manner, consistently updating thier use interface to provide ease and customizable use for documentation, and assisting with sending invoices. All these things reduce the amount of time I have to worry about administration tasks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

KB

Karen B.

Owner and practicing Physical Therapist

Small-Business (50 or fewer emp.)

9/29/2025

"SPRY has been a game changer for our clinic"

4.5/5

What do you like best about SPRY?

The integration of documentation and billing, along with the option for them to handle billing, has been very convenient. Customer support has been excellent, consistently providing helpful assistance. The weekly billing meeting help with communication on challenging claims. The new Customer success manager gives us a point person to reach out to with questions regarding software changes and follow up on other issues. They are always making improvements and releasing updates. The thoroughness and user-friendly design of the documentation process, especially with the use of AI Scribe, has made completing clinical notes much faster and easier. The efax AI reader make creating and scheduling new patients quick and easy. Therapists are easily able to schedule their clients for future appointments right from their treatment rooms. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

When reviewing the AR and Patient collection reports, it is not straightforward to access the Charge ID in order to view the ERA or claim history, or to navigate to the billing section of the patient account. Currently, I have to exit the report, go to the patient tab, search for the patient, then open the billing tab within the patient account, and finally click on the Charge ID to find the information I need. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

SPRY allowed our clinic to move to a fully integrated documentation, billing and RCM system with a billing service option. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Marco J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marco J.")
MJ

Marco J.

Physical Therapist

Small-Business (50 or fewer emp.)

5/20/2026

"SPRY Streamlined Our Documentation with an Easy, User-Friendly Experience"

5/5

What do you like best about SPRY?

Using SPRY has been an incredible help for our new business. It has been extremely user-friendly and has helped us to streamline our documentation significantly. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

No downsides at this time! Any issues we may have had have all been resolved promptly. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

SPRY has helped us to navigate our documentation, scheduling, and billing. As a new business, it has been extremely helpful to have the kind of assistance that the SPRY team provides. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Deven P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deven P.")
DP

Deven P.

Physical Therapist/Clinic Owner

Small-Business (50 or fewer emp.)

11/10/2025

"Customizable, Supportive, and Perfect for Solo Providers"

5/5

What do you like best about SPRY?

I am a solo provider and it has been very helpful to have the Intake information emailed to patients. Spry provides scheduling link to be put on my website so that patients also have the ability to schedule appointments. SPRY is very customizable and the SPRY support team has been very helpful with prompt response with different issues and answering questions. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

So far I haven't come across anything this I've disliked as they are constantly updating and making changes to better work for the subscribers. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

Spry is making is easy for me to see patients, document notes and making it easy for me to store on cloud so I don't have to worry about keeping physical charts in the clinic. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Marcus D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcus D.")
MD

Marcus D.

Business Owner

Small-Business (50 or fewer emp.)

3/17/2026

"Spry’s AI Workflows Keep Our Office Productive"

5/5

What do you like best about SPRY?

Spry has really allowed us to run and be more productive as an office. The AI and workflow are working great, and they are still upgrading to improve. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

Doesnt have a lot of integration allowed in the platform Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

Billing has a been a great help allowing me to see and analyze things alot better. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

4/2/2026

"Easy Billing and Great Value That Keeps Me Focused on PT Work"

4/5

What do you like best about SPRY?

I have had no headaches when it comes to billing. The platform is easy to use allowing me to focus on PT specific tasks rather than technical issues. The platform has been a great bang for my buck. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

The UI/UX tends to fall flat when using it on mobile. Documentation can be quite clunky and the AI scribe struggles to choose sections correctly. Navigation can be a pain when it opens too many tabs. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

Billing, patient reminders, intake Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Michelle S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle S.")
MS

Michelle S.

Owner

Small-Business (50 or fewer emp.)

11/11/2025

"AI-Driven Documentation and Outstanding Support Elevate Our Workflow"

5/5

What do you like best about SPRY?

AI-assisted documentation has been a game changer! Documentation time has been cut down dramatically. Also, the customer service has been amazing. They've been able to custom-build the platform for us, and having an in-house billing team is invaluable. Review collected by and hosted on G2.com.

What do you dislike about SPRY?

A more structured onboarding process would have been helpful, but they've been able to get us up and running with optimization of each feature. I don't know if this is a SPRY issue vs our internet, but sometimes the AI note-generation takes a long time, or doens't work at all. But this is improving as time goes on. Review collected by and hosted on G2.com.

What problems is SPRY solving and how is that benefiting you?

smoother billing workflow and less documentation time, this is helping prevent burnout! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)

[EHR](https://www.g2.com/categories/ehr)[Medical Practice Management](https://www.g2.com/categories/medical-practice-management)[Patient Scheduling](https://www.g2.com/categories/patient-scheduling)[Medical Billing](https://www.g2.com/categories/medical-billing)[Clinical Documentation](https://www.g2.com/categories/clinical-documentation)[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Patient Intake](https://www.g2.com/categories/patient-intake)[AI Patient Engagement & Operations](https://www.g2.com/categories/ai-patient-engagement-operations)[Physical Therapy](https://www.g2.com/categories/physical-therapy)[Healthcare Claims Management](https://www.g2.com/categories/healthcare-claims-management)[Chiropractic](https://www.g2.com/categories/chiropractic)[Health Care Credentialing](https://www.g2.com/categories/health-care-credentialing)[Prior Authorization](https://www.g2.com/categories/prior-authorization)

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