--- title: Spruce Health Reviews meta\_title: 'Spruce Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 346 reviews by the users' company size, role or industry to find out how Spruce Health works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 346 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Spruce Health Reviews & Product Details Visit Website Spruce Health streamlines HIPAA-grade phone, texting, faxing, and telemedicine into one easy-to-use platform, with automation, collaboration, and oversight capabilities that help everyone from solo providers to larger group practices operate effortlessly. Spruce provides after-hours phone solutions, bulk messaging, workflow automations, scheduled and saved messages, and EHR integrations. Trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. * * * Product Website Spruce Health Seller [Spruce](https://www.g2.com/sellers/spruce) Discussions [Spruce Health Community](https://www.g2.com/products/spruce-health/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Carrie Scott Show More ## Pricing Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) ## Spruce Health Integrations (9) What do users say about integrations? Verified by Spruce Health [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChronicCareIQ ](https://www.g2.com/products/chroniccareiq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dock Health ](https://www.g2.com/products/dock-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DrChrono by EverHealth. ](https://www.g2.com/products/drchrono-by-everhealth/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elation Health ](https://www.g2.com/products/elation-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hint Health ](https://www.g2.com/products/hint-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keragon ](https://www.g2.com/products/keragon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Morf Health ](https://www.g2.com/products/morf-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More ![Uganda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uganda R.") UR Uganda R. Owner Small-Business (50 or fewer emp.) 6/12/2025 "Love it" 4.5/5 What do you like best about Spruce Health? I love that I am able to text, call or do video call with a participant if they need it. I also love that my assistant is able to leave notes, tag me with internal notes like a note pad. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I don't like that the voicemail and the text messages with the phone calls are not separated. It is easy to miss a call. It is not a deal breaker with all the other benefits! Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? None at this time. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brianna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brianna H.") BH Brianna H. CEO mental health therapist Small-Business (50 or fewer emp.) 5/3/2025 "The most convenient hipaa compliant number" 5/5 What do you like best about Spruce Health? I love that we can see everything that comes through the business and be able to leave internal notes for each other. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I wish I could see who was calling whenever it comes to my phone instead of just the Business name, but I think it has to be like that for HIPAA compliance? Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? HIPAA compliance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 1/6/2025 "Spruce--Customer Service is lacking" 1.5/5 What do you like best about Spruce Health? I love that there are so many options and the medical compliancy is not matched. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? The user experience for the practitioner and the client is lacking. If you are a small business that is trying to learn so much including how to run taxes, an office, staff, etc, then Spruce is a headache. Unless you plan on using the most basic features and not learn much else, don't count on support to be excited to help you explore the rest of the capabilites that are available on the lower plan. Instead, I was shuffled to about 10 different videos and articles,and told to attend their "Onboarding Session," which I was beyond. I was told I could spend time asking questions, which I did, but it wasn't enough to work out the kinks. They said I could attend another onboarding session to ask more questions after they lectured about the basics. Asked numerous times for additional one-on-one help, but was denied. In a nutshell, there isn't a choice for practices who are not big but not small in their customer service world. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? HIPAA compliant messaging. Ease, you can hop on your phone and it is done. Whereas going to a portal and logging in is not as user friendly. I can share documents easy. However, setting it up to use for my practice is messy, hard to understand. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ariyah P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ariyah P.") AP Ariyah P. Administrator Small-Business (50 or fewer emp.) 3/27/2025 "Spruce has been a helpful Aid for business Operarions" 4.5/5 What do you like best about Spruce Health? I enjoy the security of my clients and the secure way of communication it provides. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I find the transferring system to be glitchy sometimes. With some numbers not being able to transfer to others and I am unsure on how to remedy that. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Spruce health is solving the problem of secure and intact messaging from clients and other case managers. Keeping information orderly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 5/4/2025 "Good for one can be pricey for many." 5/5 What do you like best about Spruce Health? Spruce is a wonderful asset to my business. Ive used it for over a year. It is very user friendly and simple to use. The cost is not too expensive either. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I wish that I could filter out spam callers. But thats the world that we are in. Right now I am the only user and there is a fee for multiple users. I wish there was a package based on the organization size. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? None. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ally-Khan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ally-Khan S.") AS Ally-Khan S. Honorary Visiting Professorship Small-Business (50 or fewer emp.) 9/15/2024 "Elegant and easy to use platform. Excellent support team" 5/5 What do you like best about Spruce Health? As a Mohs micrographic surgeon, the Spruce health app has empowered me to deliver top-tier care to all my patients effortlessly. The capability to review post-operative photos and monitor the healing process enables me to support my patients every step of the way. It's truly amazing! Review collected by and hosted on G2.com. What do you dislike about Spruce Health? It's frustrating that Spruce doesn't retain the date stamp of the photos when I download them to my computer. It's essential to have the option to download photos with the time stamp intact. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? As a Mohs surgeon, it is crucial to carefully monitor patients at various post-operative time points to ensure that the surgical scar is minimal and aesthetically pleasing. However, this can be challenging during a busy clinic schedule and may pose a burden on patients who have to travel just to show their scar. Spruce provides a solution by enabling patients to send photos to me when requested or whenever they have concerns, making the process easier and more convenient for everyone involved. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dr. Chandy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Chandy L.") DL Dr. Chandy L. Owner Small-Business (50 or fewer emp.) 11/19/2024 "Efficient and effective" 5/5 What do you like best about Spruce Health? I really like the Spruce platform and the fact that it has a HIPAA option for direct messaging In addition to sending SMS messages. I also really love that I can call from my personal cell phone and have my phone number masked with The number of my office. It makes it convenient and easy to use anywhere. I also really like the internal notes feature for each person. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? There's nothing that I Don't really like. If I anything maybe an option where I can populate the first name automatically in my templates instead of having to manually do it. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Easier communication that is HIPAA compliant Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 6/26/2025 "Great Service" 4.5/5 What do you like best about Spruce Health? Spruce is a great service for me. Allows me flexibility in private practice. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I wish Spruce had an option for multiple auto-replies in their lower cost option. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Easy HIPPA compliant messaging. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 2/16/2025 "Spruce Health has been a game-changer for my office" 5/5 What do you like best about Spruce Health? I have been absolutely loving Spruce Health, specifically using internal notes to track conversations, creating tags, paging teammates, scheduling future reminders, and so much more! My number ported over much quicker than I thought. Customer support has been quick to respond. General implementation/integration was very intuitive and easy. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I haven't come across anything I dislike about Spruce Health at this time. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? My previous phone system didn't have a way to mark "unread." Such a simple feature, but it really makes a difference. We also didn't have a way to tag messages or set reminders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Thomas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thomas H.") TH Thomas H. Nutrition Coach Small-Business (50 or fewer emp.) 1/12/2025 "Spruce" 4/5 What do you like best about Spruce Health? I like that Spuce is HIPAA compliant and helps protect my clients confidentiatily. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? The communictaor price is kind of expensive and I have calendy and there is no intergreation option. I have reaced out to calendy to request intergration and I have mentioned to spruce too. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? It's helping me to communicate with my clients and protect their privacy. It's helping to protect my license too. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Spruce Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Spruce Health ](https://www.g2.com/products/spruce-health/discussions/new) ![Marwin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin M.") MM Marwin Margolies • Last activity about 4 years ago Best way to download your convos for your record keeping? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) ![Katelyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn S.") KS Katelyn Spencer • Last activity 9 days ago How do you manage message overload in Spruce Health while keeping patient routing clear? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-manage-message-overload-in-spruce-health-while-keeping-patient-routing-clear) [ View all Discussions ](https://www.g2.com/products/spruce-health/discuss) ## Pricing Options Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month ### Communicator Plan $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) Spruce Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "Product Avatar Image") iPlum 4.3/5(201) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1b534e777fcc5cb0cfa2ea6fab30d6a5/ohmd.png "Product Avatar Image") OhMD 4.8/5(170) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-weave-weave) ##### ##### Spruce Health Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Patient-Centered Functions Patient Communications Technology Telecommunications Low Bandwidth Support EHR Integration Administration Practice Branding Practice Specific Charting And Documentation [ View More Features ](https://www.g2.com/products/spruce-health/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![OhMD](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OhMD") OhMD 4.8/5(170) ](https://www.g2.com/products/ohmd/reviews) [ ![iPlum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iPlum") iPlum 4.3/5(201) ](https://www.g2.com/products/iplum/reviews) [ View All Alternatives ](https://www.g2.com/products/spruce-health/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Spa](https://www.g2.com/categories/medical-spa) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for handling IT service tickets](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[What work instructions software integrates with existing worker training systems so procedures and training records stay connected without duplicate data entry?](https://www.g2.com/discussions/what-work-instructions-software-integrates-with-existing-worker-training-systems-so-procedures-and-training-records-stay-connected-without-duplicate-data-entry)[Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups) [Top tools for identifying and securing digital assets](https://www.g2.com/discussions/top-tools-for-identifying-and-securing-digital-assets)[Which DNS security tools give a small business the right mix of threat protection and value without paying for features designed for a 5,000-person enterprise?](https://www.g2.com/discussions/which-dns-security-tools-give-a-small-business-the-right-mix-of-threat-protection-and-value-without-paying-for-features-designed-for-a-5-000-person-enterprise)[Pros and Cons Details](https://www.g2.com/products/spruce-health/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)