--- title: Spruce Health Reviews meta\_title: 'Spruce Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 346 reviews by the users' company size, role or industry to find out how Spruce Health works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 346 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Spruce Health Reviews & Product Details Visit Website Spruce Health streamlines HIPAA-grade phone, texting, faxing, and telemedicine into one easy-to-use platform, with automation, collaboration, and oversight capabilities that help everyone from solo providers to larger group practices operate effortlessly. Spruce provides after-hours phone solutions, bulk messaging, workflow automations, scheduled and saved messages, and EHR integrations. Trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. * * * Product Website Spruce Health Seller [Spruce](https://www.g2.com/sellers/spruce) Discussions [Spruce Health Community](https://www.g2.com/products/spruce-health/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Carrie Scott Show More ## Pricing Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) ## Spruce Health Integrations (9) What do users say about integrations? Verified by Spruce Health [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChronicCareIQ ](https://www.g2.com/products/chroniccareiq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dock Health ](https://www.g2.com/products/dock-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DrChrono by EverHealth. ](https://www.g2.com/products/drchrono-by-everhealth/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elation Health ](https://www.g2.com/products/elation-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hint Health ](https://www.g2.com/products/hint-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keragon ](https://www.g2.com/products/keragon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Morf Health ](https://www.g2.com/products/morf-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More ![Chaitanya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chaitanya S.") CS Chaitanya S. Company DIrector Small-Business (50 or fewer emp.) 9/11/2025 "Spruce - an integration heaven!" 5/5 What do you like best about Spruce Health? What I like best about Spruce is how incredibly intuitive and user-friendly it is. From day one, our entire team was able to navigate the platform with ease, which made the transition effortless. The seamless integration with Elation has been a game-changer, allowing us to keep our workflows connected without adding extra steps or complexity. Communication with patients and between staff has never been smoother. Another thing we truly value is the cost efficiency—Spruce offers powerful features without the heavy price tag you often see with other platforms. It has streamlined our processes, improved our team’s productivity, and created a much better experience for our patients. Spruce really stands out as a solution that combines simplicity, functionality, and value all in one. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? If there’s one thing I wish Spruce would improve, it would be the ability to customize intake forms more fully. Having them sync with Elation in the same seamless way Elation’s own forms do would make the workflow even smoother. It’s a small area for improvement in an otherwise outstanding platform, but if Spruce added this functionality, it would take the experience to an entirely new level. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Spruce Health has been a tremendous solution for us, both in our medical practice and in our medspa. It has solved the challenge of keeping patient and client communication organized, secure, and efficient. Before Spruce, we were juggling multiple platforms and constantly worried about missed messages or delays. Now everything—calls, texts, telehealth, and team messaging—flows seamlessly in one place. The integration with Elation has been especially valuable on the clinical side, keeping documentation and communication in sync and reducing the risk of errors. For our medspa, Spruce has made it easy to manage scheduling, intake, and follow-up care, all while maintaining a professional and responsive client experience. The biggest benefit has been the time saved and the improved experience for both our team and our patients/clients. Staff productivity is higher, communication is clearer, and patients feel more connected to us. Whether in primary care or aesthetics, Spruce has elevated the way we deliver care and service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Roland A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roland A.") RA Roland A. Owner Small-Business (50 or fewer emp.) 5/11/2022 "Spruce places a premium on customer satisfaction and has quality product for healthcare professional" 5/5 What do you like best about Spruce Health? The customer service is very helpful. I needed help re-routing my number to a call center and the Spruce team went above and beyond trying to ensure that everything was working. They always answer my questions in a timely manner and the product is always working without issue. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? There are not really any disadvantages that I don't like. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Spruce helps to ensure my communications with clients are private and confidential. It is a secure, HIPAA-complaint way to talk to clients versus free platforms like google voice that does not have protective security features. Review collected by and hosted on G2.com. Show More 10/16/2025 Current UserValidated ReviewerSource: Organic SE Stacey E. Practice Owner, Board-Certified Psychiatrist Small-Business (50 or fewer emp.) 10/14/2025 "Great Integration, But Lacks Visual Caller ID for Business Calls" 5/5 What do you like best about Spruce Health? The device features a cell phone interface, verbal caller ID, and combines text, fax, and phone functions in one integrated system. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? There is no visual caller ID on the cell phone, which I find inconvenient. I would really appreciate a feature that shows when a call is coming in to the business number and displays the caller’s information, instead of having to answer the call first just to find out who is calling. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? This service offers all the essential telecommunications features needed for managing a private medical practice, including phone, text, and fax capabilities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Crystal L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Crystal L.") CL Crystal L. Owner, PMHNP Small-Business (50 or fewer emp.) 5/15/2025 "Can't Imagine Running My Practice Without Spruce" 5/5 What do you like best about Spruce Health? The ease of use of Spruce, not only for myself and other providers but especially for even my most technically challenged patients is what I love most about Spruce. having all my communications in one place keeps me organized. I love the tagging feature to assign to other providers. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Some small things such as being able to have the business logo on fax cover sheets and being able to customize the face sheet with page count would be great. A subnote under patient name that's visible with all interactions (to identify if it's the parent or guardian of a patient, or nickname). Lastly, it would be nice if there were a way to have a sub account type for a lesser amount of money. Id like to communicate with my billing and accounting staff in Spruce to allow for use of patient names but there's no need for them to have full use of the Spruce services. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Danielle Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle Z.") DZ Danielle Z. Psychiatric Clinical Nurse Specialist; Owner, Clinician, Consultant Small-Business (50 or fewer emp.) 3/20/2024 "Spruce is great for Private Psychiatric Group practices" 5/5 What do you like best about Spruce Health? I love that Spruce is customizable to my practices needs. I credit spruce with reducing our admin time and allowing us to manage our practice with less admin staff. I find their support to be great. Latoya Irving who has been helping us make some updates recently has been extremely helpful for our practice and has been very responsive. Our set up on Spruce Health allows patients to make and cancel their own appts through the app by directing them to our hippa compliant forms and scheduling website. It also allows them to request refills without needing our staff to go through hundreds of phone calls for refill requests. Patients can also update their demographics there. When patients have appointments we have it assign it to their provider when they click their providers name, which alerts their provider that the patient is there and from there they can fill out screening tools. Spruce Health has taken a large administrative burden off of our practice. Spruce can be as simple or as specific as you'd like to make it. Highly recommend. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I would love if spruce had integrated HIPPA compliant forms of their own. I'd love if we could have more than one person on the same video call which I know they are working towards! Also would love if we could use a practice backdrop behind us during the call. These are all small things. Spruce really has been great and can’t say enough wonderful things about the product and team Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? reduces need for more admin staff and allows patients to access needed information and make requests more easily. Allows us to automate many practice workflows. Review collected by and hosted on G2.com. Show More 7/4/2025 Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 9/29/2025 "Great for DPC" 5/5 What do you like best about Spruce Health? It makes it easy to organize patients and text requests. We haven't received any complaints of use from patients. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I wish there was a way to report to employers usage data from their employees. I.e. how many "touches" there are due to text messages, so employers can measure usefulness as part of their DPC experience. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? HIPPA compliance and organizing patients within a texting system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Melissa S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa S.") MS Melissa S. Owner Small-Business (50 or fewer emp.) 6/22/2023 "Spruce is perfect for my small therapy group practice!" 5/5 What do you like best about Spruce Health? Spruce is a great match for my team of therapists and our virtual assistant. I love that we can 'tag' our VA privately in messages when we are ready to hand off a client to her scheduling or billing abilities. And being able to assign message threads to a specific clinician or caseload keeps the feed from clogging up and distracting everyone unnecessarily. It's also been easy to add or delete users as my team changes and grows. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? In the beginning, when my team and I were sending 'internal' messages (not meant for client's eyes) we make lots of accidents and accidentally send them to the client instead! But we quickly learned that we could set our default messaging preference to 'internal' - now, no clients ever accidentally see internal messages because we have to intentionally choose to communicate in the client field every time. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Spruce gives us the opportunity to do telehealth and client messaging all in one place easily. I also like that both me and my clinicians can tag-team messages from clients to give prompt responses to those who need our care and attention. Review collected by and hosted on G2.com. Show More 3/27/2025 Current UserValidated ReviewerSource: Organic ![Dr. Monika A S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Monika A S.") DS Dr. Monika A S. Medical Doctor, Owner/Founder and CEO of practice - Main Clinician Small-Business (50 or fewer emp.) 3/10/2025 "Spruce is a happy surprise with continuous growth, new opportunities, education, & amazing kindness." 5/5 What do you like best about Spruce Health? The most helpful thing about Spruce is the support. Always accessible and currently not AI directed which is very appreciated. Always quick to answer with understanding and kindness and open to helping not only in various platform situations, questions, but also in payment and financial situations. I have been a long-term client and I don’t plan on going anywhere. It is not a letdown that’s for sure. I have referred multiple times. Many positives other than this. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I believe that for me as a sole provider organization became a problem as someone who began with very few patients 4 years ago. Forward to now, the long list of wonderful patients and professional contacts along with new patient calls adding to multiple calls of other kind became overwhelming. I do not have an extra person to help me organize them. I began on the platform when it operated in a different way and my organization was haphazard. As Spruce grew and evolved at a level I did not really predict, more organizational methods were developed. Unfortunately, with limited time, I left my account usually as it was and organization became more difficult. I think the organization is or can be easily done with tags and making lists, etc., I think I am beyond help! Or simply need help of another person. I did ask about this concern and the support staff was great. I did get directions and explanations of uses of the different methods to organize and am aware where they are and that thry are accessible. Now partly using some methods but without a good flow, I still over-tag and am a mess. I am an over-organizer - meaning that in the end am not organized at all. I believe I would love it if there were workflows to organize easily focused around established practices and long lists. Also - signing in and not seeing the inbox of everything at once at first glance and be barraged by messages and phone calls immediately would help for those of us that are more sensitive and overwhelmed easily. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Spruce Health is providing me with secure messaging and a phone number with absolutely wonderful connection so that I can be in touch with my patients. It provides for the telehealth that I do not do a lot, so therefore, I don’t have to pay for another service as this is included. It would not make sense for me to buy and pay for a telehealth platform. The messaging function is the biggest of interest to me and it keeps me very close to my patients who are families with kids who are chronically ill as well having palliative care needs. considering those needs, it’s important for me to have the most reliable system which SpruceHealth provides me and all of my families and their kids. I am better able to function as a physician, supporter, resource, educator, human. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Small-Business (50 or fewer emp.) 12/18/2024 "Best Communication Platform" 5/5 What do you like best about Spruce Health? Spruce Health has been a game-changer for my role as the Operations Manager of a small psychiatry practice. The onboarding process was smooth and straightforward, thanks to the excellent support from the Spruce team. The platform’s features have significantly streamlined our workflow, making it easier to manage tasks efficiently. One of the standout features is the ability to effortlessly track client calls and incoming faxes, which has been an absolute lifesaver. Additionally, their customer support team is fast, responsive, and incredibly helpful. I highly recommend Spruce Health to anyone looking to simplify and optimize their practice operations. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Honestly, there’s nothing I dislike about Spruce Health. I would—and do—highly recommend it to anyone looking to simplify and optimize their practice operations. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Spruce Health has made it incredibly easy to connect with potential clients, even when all we have is their phone number. I can quickly send them a text with our intake form, making the onboarding process seamless and efficient. Review collected by and hosted on G2.com. Show More 5/18/2025 Current UserValidated ReviewerSource: Organic MC Mary C. Therapist Small-Business (50 or fewer emp.) 8/19/2025 "Easy Peasy!" 4.5/5 What do you like best about Spruce Health? I found the registration process so easy - I was up and running and making my first test phone call within minutes. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? There are a number of features that I probably won't use. That said, the core call/text functionality is great. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Simple, HIPAA compliant client communications. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Spruce Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Spruce Health ](https://www.g2.com/products/spruce-health/discussions/new) ![Marwin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin M.") MM Marwin Margolies • Last activity about 4 years ago Best way to download your convos for your record keeping? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) ![Katelyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn S.") KS Katelyn Spencer • Last activity 9 days ago How do you manage message overload in Spruce Health while keeping patient routing clear? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-manage-message-overload-in-spruce-health-while-keeping-patient-routing-clear) [ View all Discussions ](https://www.g2.com/products/spruce-health/discuss) ## Pricing Options Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month ### Communicator Plan $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) Spruce Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "Product Avatar Image") iPlum 4.3/5(201) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1b534e777fcc5cb0cfa2ea6fab30d6a5/ohmd.png "Product Avatar Image") OhMD 4.8/5(170) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-weave-weave) ##### ##### Spruce Health Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Patient-Centered Functions Patient Communications Technology Telecommunications Low Bandwidth Support EHR Integration Administration Practice Branding Practice Specific Charting And Documentation [ View More Features ](https://www.g2.com/products/spruce-health/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![OhMD](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OhMD") OhMD 4.8/5(170) ](https://www.g2.com/products/ohmd/reviews) [ ![iPlum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iPlum") iPlum 4.3/5(201) ](https://www.g2.com/products/iplum/reviews) [ View All Alternatives ](https://www.g2.com/products/spruce-health/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Spa](https://www.g2.com/categories/medical-spa) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for handling IT service tickets](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[What work instructions software integrates with existing worker training systems so procedures and training records stay connected without duplicate data entry?](https://www.g2.com/discussions/what-work-instructions-software-integrates-with-existing-worker-training-systems-so-procedures-and-training-records-stay-connected-without-duplicate-data-entry)[Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups) [Top tools for identifying and securing digital assets](https://www.g2.com/discussions/top-tools-for-identifying-and-securing-digital-assets)[Which DNS security tools give a small business the right mix of threat protection and value without paying for features designed for a 5,000-person enterprise?](https://www.g2.com/discussions/which-dns-security-tools-give-a-small-business-the-right-mix-of-threat-protection-and-value-without-paying-for-features-designed-for-a-5-000-person-enterprise)[Pros and Cons Details](https://www.g2.com/products/spruce-health/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)