--- title: Spruce Health Reviews meta\_title: 'Spruce Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 346 reviews by the users' company size, role or industry to find out how Spruce Health works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 346 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Spruce Health Reviews & Product Details Visit Website Spruce Health streamlines HIPAA-grade phone, texting, faxing, and telemedicine into one easy-to-use platform, with automation, collaboration, and oversight capabilities that help everyone from solo providers to larger group practices operate effortlessly. Spruce provides after-hours phone solutions, bulk messaging, workflow automations, scheduled and saved messages, and EHR integrations. Trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. * * * Product Website Spruce Health Seller [Spruce](https://www.g2.com/sellers/spruce) Discussions [Spruce Health Community](https://www.g2.com/products/spruce-health/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Carrie Scott Show More ## Pricing Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) ## Spruce Health Integrations (9) What do users say about integrations? Verified by Spruce Health [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChronicCareIQ ](https://www.g2.com/products/chroniccareiq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dock Health ](https://www.g2.com/products/dock-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DrChrono by EverHealth. ](https://www.g2.com/products/drchrono-by-everhealth/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elation Health ](https://www.g2.com/products/elation-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hint Health ](https://www.g2.com/products/hint-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keragon ](https://www.g2.com/products/keragon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Morf Health ](https://www.g2.com/products/morf-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 4/9/2026 "Boosted Our Mental Health Practice Communications" 4.5/5 What do you like best about Spruce Health? I like that Spruce Health gives so much clarity on how to set up operations. It provides a lot of different options on how I can make it automated when someone contacts the company. The phone tree is really good, as well as the set time schedule on who would be contacted, based on the time of day, vacations, etc. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I think Spruce Health could provide an included phone tree option under the basic plan instead of having to upgrade to the Communicator plan. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? I use Spruce Health for a business phone within my mental health practice. It enables patients to contact the main line with a phone tree for mental health or psychiatry. It ensures HIPAA compliant communication within the company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.") LB Lauren B. 2/4/2026 "A Must-Have for Private Practices" 5/5 What do you like best about Spruce Health? I use Spruce Health for my private practice, and it is a great platform that helps me connect with my clients via phone and text message. It's wonderful for secure faxing, which I utilize a lot, and it makes me feel comfortable and confident that my clients' information is secure. I really love how helpful the people are that work there, with a really quick response time, which is very helpful. If I have an issue, I can reach out to them, and they are very quick to respond. I also appreciate that when Verizon Wireless was down, Spruce was not, so I was able to communicate with my clients via the computer through text, which was incredibly helpful. The initial setup was incredibly easy, and the support was seamless. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I do not have anything that I dislike Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? I use Spruce Health to connect with my clients via phone and text, even when Verizon was down. It's great for secure faxing, making me confident about client privacy. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashley Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley Z.") AZ Ashley Z. Physician / Internist Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/14/2026 "Spruce Streamlines HIPAA-Compliant Patient Communication and Care Continuity" 5/5 What do you like best about Spruce Health? Spruce is an asset to our practice. It allows us to communicate effectively and efficiently with our patients in a HIPPA compliant manner with the ability for our support staff to view the conversation and assist accordingly. Patients created in our EHR automatically have a profile created in spruce. Lastly, the ability to create a note in the patient’s chart from the messages assists with continuity of care and helps keep our records up to date! Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Learning curve with the technology and utilizing the yealink phones. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Effective communication with patients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jill D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jill D.") JD Jill D. Therapist/Business Owner Small-Business (50 or fewer emp.) 3/25/2026 "Easy to Navigate Telehealth Across Text, App, Browser, and Fax" 5/5 What do you like best about Spruce Health? It’s very easy to navigate, and I love that I can text, use the app and the browser for my telehealth sessions, and fax as well. I’ve been using it for years, and I wouldn’t choose any other company. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Nothing. I love everything about it and do not have any issues with it at all. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? They’re always updating their systems to improve things and make the system work as well as possible for their providers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ethany M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ethany M.") EM Ethany M. Business Owner Small-Business (50 or fewer emp.) 3/10/2026 "Auto Replies to Missed Calls" 5/5 What do you like best about Spruce Health? I LOVE that I can set up auto replies to missed calls. I own and operate my own business and when I'm with clients I can't answer the phone. The auto reply feature has been incredibly helpful in retaining new clients for me! This app has basically paid for itself at this point. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? My only issue was the learning curve with the online portal and getting everything set up. I needed a lot of help from support (who was very helpful) and I asked Gemini AI a ton of questions to understand call flows. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Auto replies, staying HIPAA-Compliant, feeling more secure texting clients, away messages or out-of-office responses to texts/calls. All of it has been amazing really. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 1/25/2026 "Excellent for Large-Group Organization with Messaging, Scheduling, and SMS/MMS Sharing" 5/5 What do you like best about Spruce Health? Large-group organization, internal messaging, scheduling message feature, team chat, use without a portal, SMS/MMS sharing, after-hours responders, API sharing. Great ease of implementation for new users, the customer support is superb, and I use it every day all day long. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I cannot think of anything that I dislike; everything is perfect! Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? I run a multistate telemedicine clinic with multiple providers and support staff. I use the scheduling feature to send appointment reminders, set staff reminders, create dose-increase reminders for patients on medication titrations at home, and follow up with people who presented in crisis a couple of days later. I also prioritize patients in crisis using the star feature. Overall, it solves the challenge of coordinating a dozen staff members and thousands of patients across the US by giving us a central place to connect and stay organized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sarah M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah M.") SM Sarah M. Psychiatric Nurse Practitioner Small-Business (50 or fewer emp.) 4/28/2026 "Easy to Use, Real-Time Phone/Fax/Messaging That We’d 10/10 Recommend" 5/5 What do you like best about Spruce Health? I love the ease of use! Its everything. Phone/fax/messaging system and we can all see whats going on in real time. 10/10 recommend! Review collected by and hosted on G2.com. What do you dislike about Spruce Health? the basic plan we outgrew when our practice started growing- but the communicator plan is wonderful. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? communication with clients/ families/ collaborating providers/insurances/ pharmacies Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nancy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy A.") NA Nancy A. CEO, Provider Small-Business (50 or fewer emp.) 9/25/2025 "Excellent, Convenient Phone Systems for Private Practice" 5/5 What do you like best about Spruce Health? We have been using Spruce in our private practice for 2 years now. I cannot emphasize with words alone how great Spruce has been for us. First and foremost, it’s reliable. This is so important & unfortunately that’s not always the case with other phone systems out there. It’s convenient. Texting is the new standard outreach practice. Patients appreciate the ability to text with the office on their own schedules. We appreciate the ability to set auto replies for after hours or schedule follow up touch points for a later date so it doesn’t fall through the cracks. The recent updates to self-serve phone trees has been great too. Finally, the value you get for the price is great! Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I don’t care for the lack of a phone number to call for assistance, but that seems to be the standard for a lot of companies anymore. I will say that they are pretty quick in answering any questions through the chat & we haven’t needed to reach out very often. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Communication barriers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/9/2026 "User-Friendly All-in-One Platform for Calls, Texts, and Fax" 4.5/5 What do you like best about Spruce Health? Spruce is very user friendly. It is great to have the ability to call, text, and fax all in one platform. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Nothing at this time. Everything is working as it should. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Solving our way of communicating easily with patients and getting responses right away. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Gina R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gina R.") GR Gina R. Owner Small-Business (50 or fewer emp.) 9/15/2025 "Best decision I made since starting my business" 5/5 What do you like best about Spruce Health? Spruce helps me keep my faxing, messaging, phone calls and marketing all-in-one. The staff are fantastic and helped me get my fax number from another platform. I love that my clients get to choose what works best for them; integrate the messages in their texts or separate it into the private app. From day one I was up and running with my phone. I use it every day. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I wish that I had different sections for the messages and the faxes. I dont want them to be mixed together. I hope to get to learn more about using the tags to more efficiently send information to my groupings of clientele. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Not totally sure how to answer this. I know they are working with neurodivergent people and putting on meetings or trainings where the presenters are offering us information on running a business that has good boundaries, expectations, and using behaviors like pacing, chunking and prioritizing to be as successful as possible within our own abilities. I feel very empowered. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Spruce Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Spruce Health ](https://www.g2.com/products/spruce-health/discussions/new) ![Katelyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn S.") KS Katelyn Spencer • Last activity 10 days ago How do you manage message overload in Spruce Health while keeping patient routing clear? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-manage-message-overload-in-spruce-health-while-keeping-patient-routing-clear) ![Marwin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin M.") MM Marwin Margolies • Last activity about 4 years ago Best way to download your convos for your record keeping? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) [ View all Discussions ](https://www.g2.com/products/spruce-health/discuss) ## Pricing Options Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month ### Communicator Plan $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) Spruce Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "Product Avatar Image") iPlum 4.3/5(201) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1b534e777fcc5cb0cfa2ea6fab30d6a5/ohmd.png "Product Avatar Image") OhMD 4.8/5(170) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-weave-weave) ##### ##### Spruce Health Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Patient-Centered Functions Patient Communications Technology Telecommunications Low Bandwidth Support EHR Integration Administration Practice Branding Practice Specific Charting And Documentation [ View More Features ](https://www.g2.com/products/spruce-health/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![OhMD](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OhMD") OhMD 4.8/5(170) ](https://www.g2.com/products/ohmd/reviews) [ ![iPlum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iPlum") iPlum 4.3/5(201) ](https://www.g2.com/products/iplum/reviews) [ View All Alternatives ](https://www.g2.com/products/spruce-health/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Spa](https://www.g2.com/categories/medical-spa) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for handling IT service tickets](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[What work instructions software integrates with existing worker training systems so procedures and training records stay connected without duplicate data entry?](https://www.g2.com/discussions/what-work-instructions-software-integrates-with-existing-worker-training-systems-so-procedures-and-training-records-stay-connected-without-duplicate-data-entry)[Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups) [Top tools for identifying and securing digital assets](https://www.g2.com/discussions/top-tools-for-identifying-and-securing-digital-assets)[Which DNS security tools give a small business the right mix of threat protection and value without paying for features designed for a 5,000-person enterprise?](https://www.g2.com/discussions/which-dns-security-tools-give-a-small-business-the-right-mix-of-threat-protection-and-value-without-paying-for-features-designed-for-a-5-000-person-enterprise)[Pros and Cons Details](https://www.g2.com/products/spruce-health/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)