--- title: Spruce Health Reviews meta\_title: 'Spruce Health Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 346 reviews by the users' company size, role or industry to find out how Spruce Health works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 346 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Spruce Health Reviews & Product Details Visit Website Spruce Health streamlines HIPAA-grade phone, texting, faxing, and telemedicine into one easy-to-use platform, with automation, collaboration, and oversight capabilities that help everyone from solo providers to larger group practices operate effortlessly. Spruce provides after-hours phone solutions, bulk messaging, workflow automations, scheduled and saved messages, and EHR integrations. Trusted by more than 50,000 healthcare professionals who deserve a phone system designed just for them. * * * Product Website Spruce Health Seller [Spruce](https://www.g2.com/sellers/spruce) Discussions [Spruce Health Community](https://www.g2.com/products/spruce-health/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Carrie Scott Show More ## Pricing Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) ## Spruce Health Integrations (9) What do users say about integrations? Verified by Spruce Health [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") athenaOne ](https://www.g2.com/products/athenaone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChronicCareIQ ](https://www.g2.com/products/chroniccareiq/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dock Health ](https://www.g2.com/products/dock-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DrChrono by EverHealth. ](https://www.g2.com/products/drchrono-by-everhealth/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elation Health ](https://www.g2.com/products/elation-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Hint Health ](https://www.g2.com/products/hint-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Keragon ](https://www.g2.com/products/keragon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Morf Health ](https://www.g2.com/products/morf-health/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews) Show More AS AMBER S. Small-Business (50 or fewer emp.) 9/21/2023 "Great Service" 5/5 What do you like best about Spruce Health? Having one number for patients that is accessable to all staff. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Sometimes messages get put to patients that should be internal or vice versa Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Messaging can be easily synced to our EMR Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeff R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff R.") JR Jeff R. Small-Business (50 or fewer emp.) 9/21/2023 "Great and versatile total phone system" 5/5 What do you like best about Spruce Health? Price and features. I have had numerous phone systems. Spruce is the best! For the price, service, and features, no one can beat it! Review collected by and hosted on G2.com. What do you dislike about Spruce Health? No phone tech support. Requires sending a message and they will get back with you. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Instant texting, and a HIPPA secure messaging service. Easy and reliable mobile phone use when away from the office. Ability to leave notes about patients in their contact info. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 12/13/2023 "Spruce has been a blessing" 5/5 What do you like best about Spruce Health? So easy to navigate and communicate with patients. Love the intake forms Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Would love the addition of patient scheduling and small EMR Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Just waiting on more features Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Danielle D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle D.") DD Danielle D. Small-Business (50 or fewer emp.) 6/27/2023 "Easy to use and has most of the features I need" 4.5/5 What do you like best about Spruce Health? Patient messaging on the go is critical for my business. I can check in with patients working on complex therapeutic care plans when I'm out of the office. I can also message my employees and ping them when a patient has an emergent situation. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? I wish multiple providers could be on the same telehealth. Also patients want to loop in a family member who will be helping them with their care plan but they can't do that remotely. This feature would be especially helpful when both parents want to discuss a child's care plan but the parents are in different locations. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Telehealth, frequent patient follow up when not in-office Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") AM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 8/24/2023 "Excellent App" 5/5 What do you like best about Spruce Health? Spruce has been great for the video chats for me and my clients. It is very affordable and there is so much that you can do with the basic plan. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Sometimes the video is spotty. Could be more user friendly. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? It helps me send secure SMS messages and my client likes it because it's easy to use for telemedicine. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jessica R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica R.") JR Jessica R. Small-Business (50 or fewer emp.) 6/7/2023 "Highly Recommend Spruce" 4.5/5 What do you like best about Spruce Health? Wonderful customer service, rates are reasonable, lots of options available Review collected by and hosted on G2.com. What do you dislike about Spruce Health? The user manual can be challenging but the fact that the customer service is so responsive makes up for this issue Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? -Supports a therapy practice with more than one employee, it's nice to have numbers that ring privately on everyone's cell phone -HIPAA compliant fax Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Mental Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mental Health Care") UM Verified User in Mental Health Care Small-Business (50 or fewer emp.) 8/1/2023 "Great for Psychologists or mental health professionals" 5/5 What do you like best about Spruce Health? Easy to use, I never miss a contact from my clients or colleagues, the transcriptions help me save time in getting back to people. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Not as great at filtering spam calls. If they could flag spam calls like Apple does, that would be great. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? I can text and call people knowing our conversations are more secure and confidential. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SS Stephanie S. Small-Business (50 or fewer emp.) 3/23/2023 "We love the messaging!" 4.5/5 What do you like best about Spruce Health? Messaging between team members and between clinicians and clients that is secure and HIPAA compliant. It lets us avoid email. Love the efax as well. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Support has declined in the last year as they have grown....it was 100% excellent when I started with their program in 2016. It is improving though now. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? We don't need to use email with clients. We love that! We are able to have different threads with team members to discuss specific subjects that not all team members are interested in. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dr. Olsen's A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dr. Olsen's A.") DA Dr. Olsen's A. Small-Business (50 or fewer emp.) 6/26/2023 "Simple Solution" 5/5 What do you like best about Spruce Health? Easy to use and is a great way to allow for HIPAA-compliant communication. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? Not too many complaints here. Have been using for several years and continues to be a simple, and affordable solution. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? When the pandemic first started I used Spruce as my sole method of conducting HIPAA-compliant telemedicine visits-- it was easy to use. Now I mostly use for patient communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Bruce J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruce J.") BJ Bruce J. Independent Business Owner, Physician Small-Business (50 or fewer emp.) 9/22/2022 "Spruce enhances and simplifies patient engagement. I can't imagine not having it for my DPC practice" 5/5 What do you like best about Spruce Health? 1. Spruce is intuitively designed. It is comprehensive yet simple to navigate. 2. The company is very open to suggestions for improvements and enhancements. 3. It integrates well with my EHR (Elation). 4. It's impressive that I can securely text patients, have a phone tree, and implant pertinent parts of a conversation into the patient's record. The enhanced version also allows me to record my own phone messages for various facets of the phone tree. 5. I can call from my cell phone and the office phone number shows up on my patients' phones. Review collected by and hosted on G2.com. What do you dislike about Spruce Health? 1. Up to this point, I have wished it could handle multiple patients with a shared phone number and vice versa. The new update is going to address this concern. 2. The integration into Elation could be enhanced as conversations are considered "visits" in Elation, as opposed to messages. 3. The Android app doesn't allow conversation uploads into Elation. I have to use the browser version on my phone to accomplish this task or wait until I get back to my computer and then process the upload. I am optimistic that this will be addressed soon. Review collected by and hosted on G2.com. What problems is Spruce Health solving and how is that benefiting you? Making patient engagement fit the social media generation. I would rather text my patients now, rather than use phone calls. It allows me the opportunity to look up the best diagnostic or therapeutic answer before responding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Spruce Health? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Spruce Health ](https://www.g2.com/products/spruce-health/discussions/new) ![Marwin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marwin M.") MM Marwin Margolies • Last activity about 4 years ago Best way to download your convos for your record keeping? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) ![Katelyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katelyn S.") KS Katelyn Spencer • Last activity 9 days ago How do you manage message overload in Spruce Health while keeping patient routing clear? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-you-manage-message-overload-in-spruce-health-while-keeping-patient-routing-clear) [ View all Discussions ](https://www.g2.com/products/spruce-health/discuss) ## Pricing Options Pricing provided by Spruce Health. ### Basic Plan $24.00 1 User Per Month ### Communicator Plan $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/spruce-health/pricing) Spruce Health Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59ab92bc7cbe456f925c2f84c45b67bc/iplum.png "Product Avatar Image") iPlum 4.3/5(201) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-iplum) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1b534e777fcc5cb0cfa2ea6fab30d6a5/ohmd.png "Product Avatar Image") OhMD 4.8/5(170) [ Compare Now ](https://www.g2.com/compare/ohmd-vs-spruce-health) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/spruce-health-vs-weave-weave) ##### ##### Spruce Health Features Platform User Authorization - HIPAA Compliant Messaging Compliant Texting - HIPAA Compliant Messaging Clinical Communication - HIPAA Compliance Patient-Centered Functions Patient Communications Technology Telecommunications Low Bandwidth Support EHR Integration Administration Practice Branding Practice Specific Charting And Documentation [ View More Features ](https://www.g2.com/products/spruce-health/features) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![OhMD](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OhMD") OhMD 4.8/5(170) ](https://www.g2.com/products/ohmd/reviews) [ ![iPlum](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "iPlum") iPlum 4.3/5(201) ](https://www.g2.com/products/iplum/reviews) [ View All Alternatives ](https://www.g2.com/products/spruce-health/competitors/alternatives) ##### Categories on G2 [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine) [Patient Engagement](https://www.g2.com/categories/patient-engagement)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Telemedicine](https://www.g2.com/categories/telemedicine)[Medical Spa](https://www.g2.com/categories/medical-spa) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best software for handling IT service tickets](https://www.g2.com/discussions/best-software-for-handling-it-service-tickets)[What work instructions software integrates with existing worker training systems so procedures and training records stay connected without duplicate data entry?](https://www.g2.com/discussions/what-work-instructions-software-integrates-with-existing-worker-training-systems-so-procedures-and-training-records-stay-connected-without-duplicate-data-entry)[Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups) [Top tools for identifying and securing digital assets](https://www.g2.com/discussions/top-tools-for-identifying-and-securing-digital-assets)[Which DNS security tools give a small business the right mix of threat protection and value without paying for features designed for a 5,000-person enterprise?](https://www.g2.com/discussions/which-dns-security-tools-give-a-small-business-the-right-mix-of-threat-protection-and-value-without-paying-for-features-designed-for-a-5-000-person-enterprise)[Pros and Cons Details](https://www.g2.com/products/spruce-health/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)