Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Easy to Use Secure Video Platform"
4.5/5
What do you like best about SproutVideo?

I have been using Sprout Video for years now. I do not need to spend much time sending or managing my videos loaded to Sprout Video. It is straightforward and I can spend more time on my business. I am also in complete control of who can watch particular videos. So it does exactly what I need without much of my time. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

The only thing I don't like is the processing time on their server to format the file before I can post the link to my website. But this time is required to make the file flexible to the end audience. This is being picky but really is the only thing I would like to improve but it would require them to invest in more server bandwidth. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Easy to use platform for protected video distribution"
4.5/5
What do you like best about SproutVideo?

SproutVideo has been a great service for my company. We need to have a reliable video player service with access control. The detailed video analytics has been very helpful in determining how our content is being consumed and if there are common areas where the viewer is needing to rewatch content. Even for videos that we host here and make public, it is great to know that Ads will not be playing for our viewers. Overall very happy with the tool. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

The live streaming options are just not feasible for us to use. I burned through streaming minutes very quickly. I would also like to be able to have more than one video landing page. A feature that I would love to see if the ability to add in a quiz or survey question that prevents the video from advancing unless answered by the viewer. Maybe something for a future release? Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Solid Video CDN service that's just technical enough, but not overwhelming."
5/5
What do you like best about SproutVideo?

I work for a growing visual FX company; we work on top-quality network and streaming shows. Our calling card is our website, and we showcase all of our work via our website. We moved to Sprout years ago after realizing that hosting our videos (on our web server) was just a plan fated for disaster. We eventually moved to Sprout, which was over five years ago. We found sprout had solid encoding capabilities...everything looks great. Sprout was also technical-minded enough that we could try some unique embeds (like 2.39:1 film anamorphic). On the rare chance, we had an issue, Sprout has always provided excellent, personal technical support. This si probably my favorite thing about them. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

There is a lot to like, but way back in the day - if you played a video, you could choose and end-action. You would think one of the end actions would loop to the beginning of the clip, display a thumbnail. Of course, we had to talk with tech support for a moment about this glaring omission. They supplied us with a "code snippet" that we inserted into the page along with the embed code. While this did work, I would have preferred a GUI. Eventually, we found it was pretty easy to fold in the extra code to our PHP. Review collected by and hosted on G2.com.

Response from Sheila Hippert of SproutVideo

Thank you for your kind words and for taking the time to share such thorough feedback!

As Head of Product as SproutVideo, I strive to ensure we’re really listening to our customers and adding features that will benefit you and your business. We have made some improvements to our post-play screen options over the years, including the option to add a replay button and display either your video's final frame or poster frame. I'm happy to hear that our Customer Success team was able to help you with a custom code snippet when you needed it, but if you have any specific requests related to post-play screen customizations you'd like to see added to our platform, please contact us at support@sproutvideo.com and let us know!

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Best & Most Affordable Video Hosting Platform, BY FAR"
5/5
What do you like best about SproutVideo?

My experience with Sprout Video has been seamless and supportive. Our online school offers a curriculum of 77+ video lessons, and Sprout has been a user-friendly and capable way to integrate and embed our video offerings to students -- with additional layers of security and settings that complement our site aesthetics and needs. I want to add that Sprout Video's support staff is highly responsive and competent, yet my greatest compliment is that we have not needed their guidance much -- they designed Sprout thoughtfully! Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

I love everything about Sprout. Intuitive, with every setting that I need to distribute my video content in exactly the way I want and need to -- and great support + pricing. No complaints! Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Great for video storage and sharing"
4/5
What do you like best about SproutVideo?

My favorite aspects of Sprout Video are:

1) Variety of ways users can access the videos, allowing our business control over who sees what and how. (Ex: Logging in, password-protected, visibility settings, etc)

2) Easily accessible and understandable viewer data. Who saw what, and what does it mean.

3) Easy pre-set tools for creating the appearance and viewing options for users Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

The feature most lacking in Sprout Video is the ability to categorize viewer log-ins into different categories. Sharing to a specific subset of viewers is administratively challenging. Review collected by and hosted on G2.com.

Jeff W.
JW
Jeff W.
Director of Training
Mid-Market (51-1000 emp.)
"Great Platform"
4.5/5
What do you like best about SproutVideo?

Easy to use and intuitive. I like the way Sprout makes my content library searchable and sortable. I would recommend Sprout as a solid option for storing video content. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

I don't particularly appreciate that the lead capture feature requires both name and email. The downloadable engagement reports are helpful, but it would be beneficial to see this info more user-friendly. Review collected by and hosted on G2.com.

Jonathan M.
JM
Jonathan M.
Owner
Small-Business (50 or fewer emp.)
"Flexible and Extensible"
4.5/5
What do you like best about SproutVideo?

I like the flexibility in configuring the player options to embed on our sites for marketing purposes. We're familiar with other platforms like Wistia and JWPlayer and this is a good alternative solution with flexible pricing to match. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

I currently haven't found any downsides yet since using SproutVideo in the past year after having used and evaluated platforms like Wistia, Vimeo, and JWPlayer. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Smooth and never have problem with"
4.5/5
What do you like best about SproutVideo?

Price is about right. API capabilities help fulfill my need. My platform uploads videos to SproutVideo via API, I don't need to login and upload manually. Also, Javascript helps me control, monitor, and track usages of each and individual user so I can bill clients based on usage. Its transcoder is fast enough (even faster/more engines with a higher tier of membership) and helps me a lot in preparing different bit rates of my uploaded videos (upload once, and it does this job automatically), and yes, it dynamically adjusts and streams proper variances to the playing device. The dashboard is also easy to use. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

Nothing I dislike. Sometime there are problem with backend engine e.g. transcoding pool, etc. But I believe this happens to other provides as well. They just don't tell us. But SproutVideo always informs me via SMS of incident, and once again it's fixed. Review collected by and hosted on G2.com.

Adela F.
AF
Adela F.
Secretary
Small-Business (50 or fewer emp.)
"I just enjoy Sprout !"
5/5
What do you like best about SproutVideo?

Sprout is easy to use. You can add multiple videos at the same time and the plans are affordable. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

I use Sprout only for adding password protected videos and I would like to have the option on generate password for each person / user.

Also there is no option for a website with payment, that has to be an outside platform. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Smooth Playback and Affordable Plans"
3.5/5
What do you like best about SproutVideo?

SproutVideo has a responsive player that works well on desktop and mobile. It is great to be able to customize the playback setting for volume, speed, and quality. Their options for adding calls to action within the player itself are also beneficial, and their 30-Day trial is pretty generous. Their privacy settings are also helpful for whitelisting domains, and protecting embeds is helpful. Video landing pages are also useful when sharing one or more single videos with collaborators. Customer service helps resolve issues or answer questions when they do respond. Review collected by and hosted on G2.com.

What do you dislike about SproutVideo?

The privacy and security features are pretty limiting, especially when using the video websites feature. Their video websites feature could be improved because SproutVideo currently requires videos to be set to "public" to display on the video website. The video websites are only available on the more expensive plans and they do not offer much in terms of add-on features, so users must upgrade to a higher plan even if you want just one or two additional features, which is unfortunate. Review collected by and hosted on G2.com.

Response from Tom Pagut of SproutVideo

Thank you so much for reviewing our platform!

I just wanted to let you know that the video website we provide does support all of the video privacy settings we offer. You can share Password Protected, Login Protected, and Public videos from the video website. We also support Single Sign-On access to the video website on our Forest plan.

Even our Seed plan includes the ability to share Public and Password Protected videos from the customizable video landing page!

If you have any questions about setting that up, don't hesitate to contact Support@sproutvideo.com, and we can assist.

See how SproutVideo improved