--- title: Sprout Social Reviews meta\_title: 'Sprout Social Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 6870 reviews by the users' company size, role or industry to find out how Sprout Social works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 6870 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # Sprout Social Reviews & Product Details Visit Website Sprout Social is a comprehensive social intelligence solution designed to turn insights into action to drive smarter, faster business impact. The AI-Powered Social Intelligence platform caters to tens of thousands of organizations, from small businesses to large enterprises, enabling them to harness the power of social media to enhance their brand presence and drive strategic decision-making. Sprout Social offers a suite of solutions for marketing teams, social media managers, communications executives, customer care teams, data and analytics experts and business leaders to optimize their strategies with critical social insights. With its user-friendly interface and robust capabilities, Sprout Social is particularly beneficial for teams looking to deliver predictive media intelligence, full-funnel social optimization, scalable social support, and authentic brand amplification. Powered by Trellis, our agentic AI, Sprout reveals hidden patterns and sharpens every social insight into a clear picture of where to take your strategy next. Key capabilities of Sprout Social include advanced publishing, social customer care, social listening and in-depth analytics. Publishing allows users to schedule and manage posts across Facebook, Instagram, Bluesky, LinkedIn, and more, ensuring consistent messaging and team collaboration to maximize audience reach. Social customer care allows businesses to power scalable and secure care workflows to drive customer satisfaction. Social Listening enables businesses to monitor conversations and trends relevant to their industry, providing valuable insights into customer sentiment and preferences. Analytics offers comprehensive reports that help users measure the effectiveness of their social media campaigns, track engagement metrics, and identify opportunities for improvement. The platform is underpinned by enterprise-grade security, compliance, and permissions, built for the largest, most complex organizations in the world and an extensive ecosystem of integrations and APIs to weave Social Intelligence into the tools your teams already use. Together, these products operationalize intelligence across your entire workflow, ensuring your organization moves on data rather than just collecting it. Built for rapid deployment and immediate adoption, Sprout eliminates the months of configuration required by traditional suites, allowing you to turn social signals into business action on day one. Overall, Sprout Social serves as a vital tool for businesses aiming to leverage social media insights for strategic growth. Its combination of intuitive design, collaborative features, and powerful analytics positions it as a key player in the social intelligence landscape, helping organizations to connect with their audiences more effectively and drive meaningful business outcomes. With 3,500+ reviews and a #1 placement in 60+ G2 reports, Sprout Social is a platform that is trusted by companies like Atlassian, Canva and HP. * * * Product Website Sprout Social Seller [Sprout Social](https://www.g2.com/sellers/sprout-social) Discussions [Sprout Social Community](https://www.g2.com/products/sprout-social/discuss) Languages Supported English, French, Italian, Portuguese, Spanish Solution Type All-in-One Overview by Melina Glackin Show More ## Pricing Pricing provided by Sprout Social. ### Essentials Starting at $79.00 1 user/per month (billed annually) [ View More Pricing Information ](https://www.g2.com/products/sprout-social/pricing) Sprout Social Solutions (1) See how Sprout Social products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Sprout Social Platform SolutionBy Sprout Social ](/sellers/sprout-social/solutions/sprout-social-platform) Show More ## Sprout Social Integrations (95) What do users say about integrations? 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"Product Avatar Image") YouTube Advertising ](https://www.g2.com/products/google-youtube-advertising/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zapier ](https://www.g2.com/products/zapier/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk Contact Center ](https://www.g2.com/products/zendesk-contact-center/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Katy A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Katy A.") KA Katy A. President, Owner Small-Business (50 or fewer emp.) 12/5/2024 "User-Friendly Platform That Empowers Small Teams" 5/5 What do you like best about Sprout Social? I really appreciate that Sprout Social is user-friendly, making it easy for new team members to learn the tools and quickly get up to speed. The platform simplifies the process of monitoring, scheduling, and managing social channels, especially for nonprofit and small business clients, by centralizing all activities, which eliminates the need to switch between various native channels. This convenience significantly reduces time and effort. Additionally, the platform offers insightful analytics and competitor data, allowing my small team to effectively function as a much larger team. The ability to quickly export reports when needed for client presentations is also highly beneficial. Moreover, Sprout Social provides excellent resources such as training calls and demo materials to help train new employees, which is crucial for getting them familiar with client performance metrics. I also have fond memories of the initial setup being straightforward and streamlined, which contributed to a hassle-free start. The overall experience has been so positive that we confidently recommend and endorse Sprout Social to others. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? As a small business, I am always conscious of costs, and this is an ongoing consideration for me. While Sprout Social does offer an agency model, which has not seen significant price increases over the years, I feel that more tools tailored specifically for nonprofit-serving agencies would be extremely beneficial. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? I use Sprout Social to monitor, schedule, and manage client social channels seamlessly, centralizing activities that save us from juggling multiple native platforms. It empowers my small team to operate like a larger one by providing analytics and competitive insights, enabling smarter and faster decision-making. Review collected by and hosted on G2.com. Show More Response from Mira Sekhon of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-10609441/official_response/edit) Thank you for sharing your positive experience with Sprout Social! We're thrilled to hear that our platform has helped increase your team's productivity and client engagement. Thank you for choosing Sprout! Be sure to join our Community, the Arboretum, to stay connected, network with peers and receive our latest and greatest product updates! 7/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kathryn ''Katy" S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathryn ''Katy" S.") KS Kathryn ''Katy" S. Digital Marketing Manager Enterprise (\> 1000 emp.) 12/5/2024 "Unmatched Reporting, Easy Setup" 4/5 What do you like best about Sprout Social? I think the reporting feature in Sprout Social is absolutely unmatched. I've used other social scheduling tools, and they do not offer the same level of reporting that Sprout Social provides. This makes the reporting capabilities amazing for me, allowing more effective data sharing with my C-suite compared to any other social media tool. Additionally, the setup was super easy, which is great for new team members. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? I wish that there were more options for scheduling YouTube videos via Sprout Social. I feel that Sprout could do a better job of integrating video scheduling for YouTube, which would allow you to fill in all of the information that you could fill in on YouTube when uploading a video there natively. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? Sprout Social helps me effectively manage post timing, enhance post effectiveness, and improve grammar. Its unmatched reporting features let me report data to my C-suite more effectively than other tools. Review collected by and hosted on G2.com. Show More Response from Mira Sekhon of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-10609101/official_response/edit) We appreciate your feedback on Sprout Social's features and how they've benefited your social team. It's great to hear that scheduling posts and analyzing analytics have been valuable for your brand. We understand your concerns about the lack of Reddit integration and the additional cost for Social Listening features. Your input is important to us and will be shared with our team for review. Thank you! Be sure to join our Community, the Arboretum, to stay connected, network with peers and receive our latest and greatest product updates! 7/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sanjay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjay K.") SK Sanjay K. Chief Financial Officer Enterprise (\> 1000 emp.) 7/20/2026 "All-in-One Inbox and Reliable Scheduling That Keeps Us on Track" 5/5 What do you like best about Sprout Social? Sprout social has an "inbox" that includes all the direct messages and comments, so i don't have to open 10 different tabs to see if someone is upset with something. I can label the messages, so i just put the ones with complaints for the support team. My computer keyboard is disgusting and sticky right now because i spilled soda on it earlier...ugh. Glad the scheduler didn't blow up on us today. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? You cannot update google business profiles in batches -- which is really frustrating when you have to handle a lot of them. There are way too many filters and options (buttons) on the screen. It always takes me a while to locate the correct dropdown option to simply look at my items. Also, you cannot pull tiktok ad reports. Just want to go to sleep but these menu's are killing me. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? It prevents you from getting lost in messages after someone commented on your ads. All you do is create a post schedule for the entire week and set up rules to auto-hide the spam comments. Saves me from having to manually click through facebook and instagram throughout the day. Less manual clicking for me. Review collected by and hosted on G2.com. Show More Response from Max Pete of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-13131983/official_response/edit) Thank you for sharing your positive experience with our inbox and scheduling features. We understand your frustration with updating Google Business profiles in batches and the complexity of our interface. We'll take your feedback into account as we continue to enhance our platform. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Maggie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie S.") MS Maggie S. Marketing Director Small-Business (50 or fewer emp.) 12/12/2024 "Excellent for SMM: Publishing & Reporting" 5/5 What do you like best about Sprout Social? We love Sprout's planning and reporting functions. Being able to plan content and see at a glance what the cadence and grid looks like is crucial. The ability to tag and categorize content to pull reports on types and campaigns is also important. The reports are simple and quick to get key metrics. Overall, very easy to use and navigate. My team is in Sprout every day! Review collected by and hosted on G2.com. What do you dislike about Sprout Social? There are a ton of features, and we do not use all of them. The inbox is helpful to see notifications and activity, but it is a lot so we typically interact in the native platform. I wish it was two-way such that if you interacted in the native platform it would get completed and not show in the inbox. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? We are a small team of two, so it is helpful for us to stay organized, schedule content, and see performance. Review collected by and hosted on G2.com. Show More Response from Mira Sekhon of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-10640351/official_response/edit) Thank you for sharing your positive experience with our planning and Reporting functions. We understand the importance of staying organized and being able to categorize content efficiently. We'll take note of your feedback regarding the two-way interaction in the inbox and consider it for future enhancements. Be sure to join our Community, the Arboretum, to stay connected, network with peers and receive our latest and greatest product updates! 7/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IA Ilise A. Digital Communications Assistant Small-Business (50 or fewer emp.) 7/15/2026 "Easy Scheduling and Great Support, Some Small Fixes Needed" 3.5/5 What do you like best about Sprout Social? I like how easy it is to use for basic tasks and scheduling posts, I think there's a wide variety of features and I love the sproutlink option and how easy it is to mass schedule and differentiate similar posts. Sometimes there are some odd errors with saying things didn't post, but it ends up posting anyway. Previously I'd had issues linking accounts but recently it's seemed to be better. Support team is also great and responsive to our questions and concerns. I think the AI features and trellis specifically could use some work and wasn't my favorite to usee at all. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? I think sometimes the menu is a bit cluttered when trying to find exactly what I want to do, and there are some weird glitches when I was trying to reschedule a drafted post where I just had to delete it and create an entirely new post. I'm also not a huge fan of trellis and the ai integration and didn't find it super helpful to me. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? I think it's great at managing a variety of different pages and showcase pages and showing the social media calendar from past posts and prior months. I also appreciate the sprout link feature for instagram feed and find it super helpful and useful for our team in solving a key issue on the platform (lack of external links). Review collected by and hosted on G2.com. Show More Response from Max Pete of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-13106868/official_response/edit) We're glad to hear that you find Sprout Social easy to use for scheduling posts and that you appreciate the wide variety of features. We apologize for the odd errors you've experienced and the issues with linking accounts, but we're glad to hear that it's been better recently. We'll definitely take your feedback about the menu clutter and glitches into consideration for future improvements. Thank you for sharing your thoughts with us! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Stephen B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen B.") SB Stephen B. Marketing Specialist Small-Business (50 or fewer emp.) 7/14/2026 "Clean, Intuitive Workhorse for Reliable Social Scheduling and Reporting" 4/5 What do you like best about Sprout Social? The user interface is clean, organized, and straightforward enough that navigating the platform feels quite natural. The visual content calendar is easy to look at, and the overall layout doesn't require a steep learning curve to get used to. While it might not be completely revolutionary, it is highly functional, intuitive, and handles daily community management and scheduling tasks without any unnecessary clutter. The platform connects well enough with the major social channels we rely on, pulling everything into the unified inbox without much friction. It syncs up smoothly with our core networks, keeping our daily data pipelines steady. While there is always room for deeper connections with niche third-party tools, the foundational integrations are stable and dependable for a standard social media workflow. From a daily operational standpoint, the platform’s performance is solid and reliable. Page loading times are consistent, scheduled posts go out exactly when they are supposed to, and the system rarely hitches or lags during heavy use. It acts as a dependable workhorse for the team, maintaining the stability needed to handle high-volume publishing and engagement without dropping the ball. Sprout sits at a premium price point, but the return on investment justifies it well enough by saving the team significant time. The efficiency gained from the automated, presentation-ready reporting and the centralized inbox outweighs the monthly cost. It reduces the manual hours we used to spend on spreadsheets and tab-switching, making the cost-to-value ratio fair for the amount of administrative overhead it cuts out. The onboarding process is structured well enough to get new users up to speed without too much downtime, thanks to decent training resources and documentation. Whenever technical questions or hiccups pop up, the support team is responsive enough to resolve the issues before they disrupt our active campaigns. It is a reliable safety net that keeps our daily operations moving forward smoothly. The built-in AI and intelligence features—like automated listening tools and optimal send-time suggestions—provide a helpful baseline for our strategy. While the AI isn't doing the creative heavy lifting, it functions perfectly well as a tool for spotting general audience trends and optimizing our posting schedules. It provides decent, actionable data points that back up our existing instincts. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? Here are balanced, constructive critiques for each category tailored to the same survey criteria. They highlight standard industry drawbacks and feature limitations without sounding overly aggressive or disgruntled.The overall presentation of the platform is generally fine, but the interface can feel overly rigid and dense, especially when navigating heavy workflows. While the core features are laid out clearly enough, the visual density sometimes makes it less intuitive to find deeper administrative settings. The platform works well for standard tasks, but it lacks the fluid, lightweight modern aesthetic that could make high-volume daily management feel less mechanically repetitive.While the primary social media connections are functional, the integration framework can sometimes feel closed off when trying to bridge data with external tools. The API access feels strict, and setting up custom pipelines or connecting with more niche third-party software requires jumping through too many technical hoops. The basic plumbing works for major networks, but the limitations appear quickly if you want a deeply customized martech ecosystem.The system is stable under normal conditions, but performance hitches do crop up when handling large amounts of historical data or running heavy, complex reports. Page transitions can occasionally feel sluggish during high-traffic publishing periods, and reporting queries sometimes take longer than expected to render. It handles routine volume well enough, but it occasionally struggles to maintain top-tier speed under heavy analytical loads. The platform sits at a very high premium, and the entry-level tiers place severe limits on standard features to push users into costlier upgrades. Many features that seem like core requirements are locked away as expensive add-ons, making the overall ROI feel strained. While the platform saves time, the ongoing cost increases and steep licensing fees per seat make it difficult to completely reconcile the high expense against standard competitor value. The onboarding materials are helpful, but the setup process can feel a bit fragmented and self-guided unless you are on a top-tier enterprise plan. Getting a live human on the phone for urgent support or specific technical glitches can be slow, with responses frequently routed through basic ticketing systems that take time to resolve. The self-service documentation is vast, but direct, fast-acting human support is harder to access than it should be. The integrated intelligence tools provide a good baseline, but the advanced AI capabilities feel somewhat shallow and simple. Features like listening and sentiment analysis are helpful for surface-level reporting, but they lack the predictive depth or deep contextual nuance needed for complex strategy shifts. The AI functions well as a basic assistant for optimization, but it isn't advanced enough to take over heavy analysis or dynamic content ideation. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? The platform addresses the ongoing challenge of fragmented community management by pulling our various social channels into one centralized inbox. This eliminates the need to constantly flip between different browser tabs and apps just to monitor engagement and respond to messages. The primary benefit to our workflow is the significant reduction in daily administrative friction, allowing the team to maintain a more consistent, reliable presence across all of our networks without wasting extra time. It also resolves the time-consuming process of manual data collection and report building for our campaigns. Instead of spending hours gathering individual metrics and formatting spreadsheets for internal stakeholders, the platform automatically generates clean, presentation-ready analytics with a few clicks. The benefit here is simple efficiency; it frees up valuable time that would otherwise be spent on administrative overhead, allowing us to focus more on high-level strategy and execution. Finally, the platform helps manage team collaboration and content scheduling by providing a clear, visual calendar alongside structured approval workflows. This prevents publishing bottlenecks and creates an automated safety net before posts go live, ensuring our messaging remains polished and aligned. The benefit is better internal coordination and stronger brand security, giving us a dependable, structured system for planning and executing our content mix smoothly. Review collected by and hosted on G2.com. Show More Response from Max Pete of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-13107981/official_response/edit) Thank you for sharing your balanced feedback about Sprout Social. We appreciate your constructive critiques and will take them into consideration as we continue to improve our platform to better serve our users. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sergio E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergio E.") SE Sergio E. Personal Banker Small-Business (50 or fewer emp.) 7/14/2026 "Effortless Scheduling and Performance Insights" 4.5/5 What do you like best about Sprout Social? I like that Sprout Social lets me schedule my content in advance and quickly see which posts perform best. Every Monday, I set up posts to go live each day throughout the week, so I don’t have to manually publish something every day. I love that i can target my post directly from sprout social, that boost my post performance straight from the start. Spending a few hours on Monday ends up saving me a ton of time during the week. I also love being able to see what’s working best so we can build on it and recapture that momentum. The initial setup was really easy, and taking the Sprout Social crash course at the start made the whole process even smoother integration between Instagram, Facebook and now snapchat as well Review collected by and hosted on G2.com. What do you dislike about Sprout Social? One thing I don't like is that I can't tag pages or accounts easily on my posts with Sprout Social. It only works half the time thats really the only performance issue I can complain about Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? I love the Ai post scheduling feature that shows me when would be the best time to post something based on that Date... makes things so much easier than the ole trail and error Review collected by and hosted on G2.com. Show More Response from Max Pete of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-13104780/official_response/edit) We're thrilled to hear that you're enjoying the scheduling and performance insights features of Sprout Social! It's great to know that it's saving you time and helping you optimize your content. We appreciate your feedback about tagging pages or accounts, and we'll definitely take that into consideration for future improvements. Thank you for sharing your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michele C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michele C.") MC Michele C. Customer Service Representative Enterprise (\> 1000 emp.) 12/5/2024 "Effortless Social Media Management!" 5/5 What do you like best about Sprout Social? Sprout Social is incredibly user-friendly and provides a seamless way to manage all my social media accounts in one place. The analytics tools are top-notch, offering detailed insights that help refine our strategy and measure success. I also love the scheduling feature, which saves so much time and ensures consistent posting across platforms. The customer support team is responsive and helpful whenever I have questions. Overall, it’s a powerful tool for any social media manager Review collected by and hosted on G2.com. What do you dislike about Sprout Social? Honestly, I don't have any dislikes! Sprout Social has been a great tool that works smoothly for my needs Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? Sprout Social helps streamline our social media management by centralizing all platforms in one place. It solves the challenge of maintaining consistent posting schedules and engaging with our audience efficiently. The analytics provide valuable insights to improve our strategy, and the collaboration tools make teamwork seamless. This saves us time, enhances our productivity, and ensures we're staying on top of our social media game Review collected by and hosted on G2.com. Show More Response from Mira Sekhon of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-10611407/official_response/edit) We're thrilled to hear that you find Sprout Social user-friendly and efficient for managing your social media accounts! Our analytics tools and scheduling feature are designed to provide detailed insights and save you time. We're also glad to hear that our customer support team has been responsive and helpful. Thank you for sharing your positive experience! Be sure to join our Community, the Arboretum, to stay connected, network with peers, and receive our latest and greatest product updates! 7/14/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Axl Rose L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Axl Rose L.") AL Axl Rose L. social media manager Small-Business (50 or fewer emp.) 11/6/2025 "Effortless Social Management with Intuitive Interface and Powerful Reporting" 5/5 What do you like best about Sprout Social? Sprout Social has been an excellent tool for managing our social platforms. What I like best is how clean and intuitive the interface is—everything from scheduling posts to checking analytics feels smooth and straightforward. The reporting features are especially impressive, giving clear insights that help us understand what’s working and where we can improve. It also keeps everything organized in one place, making teamwork and communication so much easier. Overall, Sprout Social has been a reliable and efficient platform that really supports our workflow. Highly recommended. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? Honestly, I don’t have anything to dislike about Sprout Social. Everything has been running smoothly, and the features work exactly as expected. It’s been a really solid and reliable tool for our needs. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? Sprout Social helps us a lot with tagging and managing customer service inquiries. It keeps everything organized so we can respond faster and track conversations more accurately. This definitely improves our workflow and makes it easier to give customers the support they need. Review collected by and hosted on G2.com. Show More Response from Mira Sekhon of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-11925854/official_response/edit) Thank you for sharing your positive experience with Sprout Social! We're glad to hear that our platform has been reliable and efficient for your needs. We appreciate your feedback and look forward to continuing to support your social management efforts. 7/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![M C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M C.") MC M C. Principal Brand Marketing Manager Enterprise (\> 1000 emp.) 7/14/2026 "Clean and Easy to Use, but Too Limited for Custom Workflows and Large Teams" 1.5/5 What do you like best about Sprout Social? If your workflow and needs are basic, it's a clean platform with an easy-to-use interface. The publishing calendar is very clean. I also like the functionality to be able to push a LinkedIn post from the brand into Advocacy for employees to interact with. Review collected by and hosted on G2.com. What do you dislike about Sprout Social? If you need any sort of custom tags, workflows, or structure, Sprout just can't do it. You can make it your own, but it's not truly customizable if you have specific business needs or processes. If you're running a large social team or have different teams managing different accounts, it can get tricky. Review collected by and hosted on G2.com. What problems is Sprout Social solving and how is that benefiting you? Right now we only use the Employee Advocacy feature because that is super easy for uploads and also super easy for the users to understand. It has helped us drive a lot of traffic back to our site. In fact, our employees drive more traffic than our brand LinkedIn. The Weekly Digests are helpful. and so are the newsletters. Review collected by and hosted on G2.com. Show More Response from Max Pete of Sprout Social [Editedit](https://www.g2.com/survey_responses/sprout-social-review-13106505/official_response/edit) We appreciate your feedback on the clean and easy-to-use interface of Sprout Social. We understand the limitations for custom workflows and large teams, and we are continuously working to improve our platform to better meet the needs of all users. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Sprout Social? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Sprout Social ](https://www.g2.com/products/sprout-social/discussions/new) ![Julia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia A.") JA Julia Aaker • Last activity 18 days ago Sprout Social support: intuitive design, but how do you avoid slow handoffs between agents? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/sprout-social-support-intuitive-design-but-how-do-you-avoid-slow-handoffs-between-agents) MS Mackenzie Shelton • Last activity over 5 years ago Does anyone have input on how they've used Sprout to improve their business? I'd love to hear what "tricks" other people have found! 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/34047-does-anyone-have-input-on-how-they-ve-used-sprout-to-improve-their-business-i-d-love-to-hear-what-tricks-other-people-have-found) [ View all Discussions ](https://www.g2.com/products/sprout-social/discuss) ## Pricing Options Pricing provided by Sprout Social. ### Essentials Starting at $79.00 1 user/per month (billed annually) ### Standard Starting at $199.00 1 user/per month (billed annually) ### Professional Starting at $299.00 1 user/per month (billed annually) [ View More Pricing Information ](https://www.g2.com/products/sprout-social/pricing) Sprout Social Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_de38ded54192865bf536f210b4a47ec4/hootsuite.png "Product Avatar Image") Hootsuite 4.3/5(7,405) [ Compare Now ](https://www.g2.com/compare/hootsuite-vs-sprout-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c0634920ccf0dec94184124fb8e6aea/agorapulse.png "Product Avatar Image") Agorapulse 4.5/5(973) [ Compare Now ](https://www.g2.com/compare/agorapulse-vs-sprout-social) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ff3e7035820bd5f8e5144714fcf71ef8/buffer.png "Product Avatar Image") Buffer 4.3/5(1,039) [ Compare Now ](https://www.g2.com/compare/buffer-vs-sprout-social) ##### ##### Sprout Social Features Social Management Social Analytics Social Publishing Campaign Optimization Reports & Dashboards Report Customizability Report Exporting Scalability Social Analytics Competitor Analysis Follower Analysis Post Performance Content & Collaboration Content Calendar Shared Inbox Approval Workflows [ View More Features ](https://www.g2.com/products/sprout-social/features) ## Top-Rated Alternatives [ ![Reputation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reputation") Reputation 4.5/5(2,469) ](https://www.g2.com/products/reputation/reviews) [ ![Sprinklr Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprinklr Social") Sprinklr Social 4.1/5(1,217) ](https://www.g2.com/products/sprinklr-social/reviews) [ ![Eclincher](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eclincher") Eclincher 4.6/5(442) ](https://www.g2.com/products/eclincher/reviews) [ View All Alternatives ](https://www.g2.com/products/sprout-social/competitors/alternatives) ##### Categories on G2 [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Customer Service](https://www.g2.com/categories/social-customer-service) [Social Media Management](https://www.g2.com/categories/social-media-mgmt)[Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Customer Service](https://www.g2.com/categories/social-customer-service)[Social Media Suites](https://www.g2.com/categories/social-media-suites)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which M&A software vendors provide responsive customer support during critical production incidents?](https://www.g2.com/discussions/which-m-a-software-vendors-provide-responsive-customer-support-during-critical-production-incidents)[What platform provides advanced PDF form creation tools?](https://www.g2.com/discussions/what-platform-provides-advanced-pdf-form-creation-tools)[Are there survey tools that use AI to automatically pull insights from open-ended responses without you having to read through everything?](https://www.g2.com/discussions/are-there-survey-tools-that-use-ai-to-automatically-pull-insights-from-open-ended-responses-without-you-having-to-read-through-everything) [Which ETO ERP has the strongest project-based costing and quoting tools for a custom manufacturer that lives and dies by accurate job cost estimates?](https://www.g2.com/discussions/which-eto-erp-has-the-strongest-project-based-costing-and-quoting-tools-for-a-custom-manufacturer-that-lives-and-dies-by-accurate-job-cost-estimates)[Which Google Workspace project management platforms are most trusted by team leads coordinating cross-functional projects?](https://www.g2.com/discussions/which-google-workspace-project-management-platforms-are-most-trusted-by-team-leads-coordinating-cross-functional-projects)[Pros and Cons Details](https://www.g2.com/products/sprout-social/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)