![Greha L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greha L.")
GL

Greha L.

Community Manager

Mid-Market (51-1000 emp.)

3/19/2024

"Streamlined Social Management with a Few Hiccups"

4.5/5

What do you like best about Sprout Social?

I use Sprout Social for engagement, social listening, and content publishing, and I love how it's so easy to use with everything simply laid out. It saves me time because all platforms are connected in one Sprout Group, making it more structured for my entire team. I can pull robust reports weekly for tags, team activity, and overall post performances. The social listening feature is great because it lets me listen to conversations that I might not be privy to otherwise, especially when my client has a campaign coming up. I also appreciate the competitive cost models that Sprout Social offers. We've linked Canva with Sprout, and it's been seamless. The initial setup of Sprout Social was very easy for our team. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social?

Some of the limitations like not being able to respond to a TikTok comment with more than 150 characters really makes it difficult. Natively on TikTok, you can exceed that hard limit, so it makes me wonder why should I pay for this tool if I have to keep jumping between native and this tool. Also, if I delete a comment on any social platform within the tool, there is no way I can track that in reporting. Once a comment is deleted, that's just it. Review collected by and hosted on G2.com.

What problems is Sprout Social solving and how is that benefiting you?

Sprout Social saves me time by connecting all platforms in one group, keeping things structured for my team. It allows me to pull robust reports on tags, team activity, and post performance. With social listening, I can stay updated on conversations and upcoming campaigns. Review collected by and hosted on G2.com.

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Response from Jen Anderson of Sprout Social

[Editedit](https://www.g2.com/survey_responses/sprout-social-review-9447274/official_response/edit)

Thank you for sharing your feedback with us! We're glad to hear that Sprout Social has been instrumental in helping you and your clients gain insights into conversations about your brand and competitors. We appreciate your input about the TikTok integration and will certainly take it into consideration for future updates.

Rating Updated (2/10/2026)
Current UserValidated ReviewerIncentivizedSource: Seller invite

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