Ellana S.
ES
Ellana S.
Mid-Market (51-1000 emp.)
"Valuable for Audience Insights, Needs Better Filtering"
3.5/5
What do you like best about Sprout Social Influencer Marketing?

I find that the platform is pretty visually interesting and very easy to navigate through. I really enjoy the influence identification, which was previously part of Tagger, and seeing the level of depth they offer. I also appreciate knowing about the collaborations and campaigns influencers have done in the past. The benchmarks have been really helpful for discovery. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I feel like ever since Sprout Social Influencer Marketing took over Tagger, there hasn't been as clear of a filter system for influencer identification. In the past, we could narrow based on Hispanic affinity or identity, but I don't see that anymore. The ability to identify similar influencers based on a handle is also missing. Additionally, when using the search bar for interests like 'soccer affinity' or 'vacation', the keyword search doesn't feel as strong. It's been difficult finding the most accurate influencers, so we sometimes need to turn to desktop research. Specifically, the filter limitations lead to this issue. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're glad to hear that you find Sprout Social Influencer Marketing visually interesting and easy to navigate. We appreciate your feedback on the filter system, and we'll definitely take that into consideration for future improvements.

Bethany P.
BP
Bethany P.
Mid-Market (51-1000 emp.)
"Streamlined Influencer Management with Room for Growth"
5/5
What do you like best about Sprout Social Influencer Marketing?

I like the ability to do proposals in Sprout Social Influencer Marketing and manage the budget. I love the feature to review posts and chat back and forth with the influencers. It really streamlines everything, making it a lot easier to correspond with the influencers and keep everything in one place. This is my first time doing influencer marketing, so it has built up everything I know about it. It just makes it easier for me to learn how to work with influencers. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

As someone who's new to this, I feel like I would love to be able to toggle to see what the creators I'm working with are seeing on their side. It's a little difficult for me to help them troubleshoot or for me to understand how they are receiving my messages or requests for content. The initial setup wasn't super easy because I didn't quite understand how everything worked or what was necessary for our purposes, and I really had to play around with it to get it right. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're glad to hear that Sprout Social Influencer Marketing has been helpful in streamlining your influencer management and learning process. Your feedback about wanting to see what the creators are seeing on their side is valuable, and we will definitely take that into consideration for future improvements. We understand that the initial setup may have been challenging, and we appreciate your patience as you familiarized yourself with the platform. Thank you for sharing your experience!

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Easy Influencer Vetting with Strong Brand-Fit and Safety Signals"
5/5
What do you like best about Sprout Social Influencer Marketing?

I primarily use SSIM for finding, vetting, partnering with, and reporting on influencer collaborations for my destination clients. I love that the topic-based search, brand-fit matching, and brand-safety/authenticity signals make it easy to determine whether an influencer will be a good fit for my clients. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

Our 30+ member team all use our SSIM account, and it can sometimes be tricky to make sure everyone has access to the platform when they need it. We used to have pretty consistent direct communication with our reps, but not in quite a while. We recently got a bounce back email from our longtime rep, and nobody from Sprout reached out to inform us or provide us with a new rep. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We apologize for the inconvenience with accessing the platform for your 30+ member team and the lack of consistent communication with your reps. We'll address this internally to ensure better support and communication moving forward.

Jarod R.
JR
Jarod R.
Social Media Coordinator
Mid-Market (51-1000 emp.)
"Boosts Influencer Matching with Insightful Metrics"
4.5/5
What do you like best about Sprout Social Influencer Marketing?

I use Sprout Social Influencer Marketing to search for influencers that fit my brand's identity, and I like the organization and filtering of potential influencers. The brand fit score works well, helping me determine if an influencer's content and audience are suitable for my brand, without endlessly scrolling through accounts. The onboarding team did a great job in setting me up for success, making the initial setup pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I find that a lot of influencers are not connected to Sprout Social Influencer Marketing and do not like the idea of sharing their data. I want to be able to track the performance as best as I can, so connecting the insights is important. I would like to have all information at my disposal to show the return influencers get, but if they are unwilling to based off it being another thing to log in to or sharing their data and engagement that might be bad. I also wish Sprout Social Influencer Marketing had a Salesforce integration. Our website does not use Shopify. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for sharing your positive experience with our influencer search and organization features. We understand the importance of tracking performance and insights, and we are continuously working to improve our connections with influencers to provide more comprehensive data. We appreciate your feedback about the Salesforce integration and will take it into consideration for future updates. We're glad to hear that the onboarding team set you up for success and made the initial setup easy for you.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"User friendly platform, but flawed & undeveloped features"
2/5
What do you like best about Sprout Social Influencer Marketing?

I like the ability to filter the creator search with options like engagement rate and follower size, which helps us narrow down our search quickly. It's also user-friendly. We typically hire creators with a 1% engagement rate or above, and these advanced search filters make it easier to find exactly what our clients are looking for, whether we need micro-influencers, nano-influencers, or someone with a larger following. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

1. When it shows similar creators, it doesn't stick to the location and filters I entered in my search. If I'm looking for creators in New York, I don't want suggestions for "similar creators" in Los Angeles. 2. The location information is often inaccurate, which isn't helpful when I'm trying to find creators. 3. I wish it would provide insights about creator performance and how they measure up to averages so we can adjust our strategy. 4. Some functions don't work, like link tracking. 5. I'd like the ability to search for all creators in a certain area without entering a specific search term. Review collected by and hosted on G2.com.

Response from Mira Sekhon of Sprout Social Influencer...

Thank you for sharing your positive experience with Sprout Social Influencer Marketing! We're thrilled to hear that you find the platform user-friendly and effective for tracking campaigns and vetting influencers. We're sorry to hear about the challenges you've faced during the implementation process. We understand the importance of a smooth transition and will address this with our team. Your feedback regarding account manager support and missing features is valuable to us, and we'll work to improve in these areas.

Abby A.
AA
Abby A.
Small-Business (50 or fewer emp.)
"Streamlined Influencer Marketing with Room for Improvement"
4.5/5
What do you like best about Sprout Social Influencer Marketing?

I think Sprout Social Influencer Marketing offers a lot of options to help us find brand partners and creators for specific campaigns. It's really helpful that when they are part of the creator hub, we can see their post analytics without having to ask for them manually, which is something we were doing before. Additionally, the UTM click tracking is a really helpful feature because before we used to create UTMs through an Adobe interface, which took extra time. So, essentially, Sprout helps streamline our process and makes things quicker from start to finish. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

Some of the tracking pieces are not quite as intuitive to use. When we were initially looking at UTM creations, those fields were not very straightforward for people that did not have coding experience. When you go in to create a link that redirects to a different web page, there are multiple fields that I think are for vanity URL creation, and our team could not figure out how to update those fields or use them to create vanity URLs. We just kept getting error messages. The setup was easy, but it was more difficult for our team to only use the two seats since we paid by seat, and our social team is more than two people, so we have to take turns using the seats. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for sharing your experience with Sprout Social Influencer Marketing. We're pleased to hear that it has helped you find brand partners and creators more efficiently. We understand your concerns about the tracking features and will work on making them more user-friendly.

Verified User in Government Relations
UG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Intuitive Creator Search With Helpful Sprout Support"
4/5
What do you like best about Sprout Social Influencer Marketing?

We have a very specific target audience and demographic we want to reach so it's easy to go through, search for creators and find folks who have the engagement rate and audience make up that we're looking for. The platform is pretty intuitive and easy to use. It's been great to have internal Sprout partners and points of contact who want to help us through our work and help us better understand how to use the platform. We have build out a pretty extensive sensitivity content monitor which is very helpful when we are searching for new creators to work with. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I would really love if there was a way to filter creators based on where they indicate they are geographically. I also really dislike not being able to save creators I see into other lists if I have found them through the "more creators" portion of an already made creator list. Sometimes creators we find there are better suited for other creator lists we've created. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're glad to hear that you find our platform intuitive and easy to use, and that our support team has been helpful to you. We appreciate your feedback about the ability to filter creators based on their geographical location and the feature to save creators into different lists, and we will definitely take this into consideration for future improvements.

Kenzie C.
KC
Kenzie C.
Influencer Marketing Senior Analyst
Small-Business (50 or fewer emp.)
"User-Friendly Project View with Powerful Platform-Level Creator Insights"
4/5
What do you like best about Sprout Social Influencer Marketing?

I like the ability to see platform level data for all creators as it helps inform our casting decisions. The project view is also very user friendly and allows us to build campaigns and analyze data in an efficient manner. Lastly, the Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I don't like that we have to manually update post metrics like shares, and QA alot of the data pulling in on creator's post as it doesn't always reflect what's currently showing up on a creator's post.

I wish there was a way for it to determine the organic views from the paid views so we didn't have to manually subtract and updated any content that was boosted. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for sharing your positive experience with the platform-level data and user-friendly project view. We acknowledge the challenges with manual post metric updates and data accuracy. Your feedback on distinguishing organic views from paid views is noted and will be considered for future enhancements to provide a more seamless experience.

Lexi B.
LB
Lexi B.
Social Media Marketing Manager
Small-Business (50 or fewer emp.)
"Powerful Analytics, Easy Campaign Management"
4/5
What do you like best about Sprout Social Influencer Marketing?

I like how easy it is to utilize Sprout Social Influencer Marketing, and I enjoy the wealth of information I am able to find within the platform. The analytics features, specifically the overview of an influencer's audience data and general ER, are very helpful when choosing which influencers to put forward for consideration for our campaigns. Additionally, I often utilize the campaign summary feature for pulling data for end-of-year recaps. The platform is really easy to get the hang of once you start using it, and the support team is fairly quick to respond and helpful. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I would really enjoy if you could organize your campaign folders a bit more extensively. For example, if we separate out by year, then by brand, then by campaign itself (example: 2026 folder -> 2026 Lincoln US, Lincoln CA, UniWorld, Volvo -> Within the Lincoln US folder we could organize additional campaigns). Additionally, if you could add a more in-depth brand fit score section to building out your One-sheet reports, that would be helpful when putting influencers forward for our clients to review. It would also be useful for us to have an AI sourcing feature, where you could input certain specific criteria like location, demographic type, and what they post (or using keywords) and it would pull a list for you. Just a few things I would utilize more. While the Sprout support team is fairly quick to respond and helpful, I do miss having an individual contact that was designated to managing our Sprout account as a whole. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're glad to hear that you find Sprout Social Influencer Marketing easy to use and full of valuable information. Your feedback about organizing campaign folders and adding a more in-depth brand fit score section is noted and will be shared with our product team for consideration. We appreciate your input on the AI sourcing feature and the request for a designated account manager. Thank you for sharing how Sprout Social Influencer Marketing helps you with organizing campaigns, tracking analytics, and capturing bonus content.

Allison D.
AD
Allison D.
PR & Influencer Marketing Specialist
Mid-Market (51-1000 emp.)
"A Smart, Streamlined Influencer Tool With Room to Grow"
3/5
What do you like best about Sprout Social Influencer Marketing?

Sprout Social Influencer Marketing offers a well-rounded, user-friendly platform that makes managing influencer marketing programs smooth and efficient. The AI integration is a standout feature for discovery. We particularly appreciate the in-depth profile analytics and the insights on posts that mention our brands, which help us make data-driven decision. Frequency of use: We use the tool several hours a day to run multiple campaigns simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

The reporting and outreach functionalities are a bit more basic compared to some other platforms, and we’ve noticed that workflow automation could be more advanced. Review collected by and hosted on G2.com.

Response from Mira Sekhon of Sprout Social Influencer...

Thank you for your positive feedback on Sprout Social Influencer Marketing's well-rounded platform and in-depth profile analytics. We understand your concerns about Reporting and outreach functionalities, and we're committed to improving these features to better meet your needs. We appreciate your input!