LC
Lily C.
Mid-Market (51-1000 emp.)
"Quick Setup but Needs More Flexibility"
5/5
What do you like best about Sprout Social Influencer Marketing?

I use Sprout Social Influencer Marketing for measuring employee advocacy program performance via social sharing metrics. I also like the smart alert performance anomalies feature, which helps me identify performance issues efficiently. The initial setup was quick. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I find it difficult managing a large-scale influencer pipeline across multiple campaigns simultaneously. Also, I feel the custom report builder could be improved regarding flexibility by adding a more user-friendly drag-and-drop module. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for sharing your experience with Sprout Social Influencer Marketing. We're pleased to hear that you are finding value in measuring employee advocacy program performance and using the smart alert performance anomalies feature. We understand your concerns about managing a large-scale influencer pipeline and the custom report builder, and we will take your feedback into account as we strive to enhance our platform.

Molly F.
MF
Molly F.
Social Media Manager
Small-Business (50 or fewer emp.)
"Sprout Social Review"
5/5
What do you like best about Sprout Social Influencer Marketing?

Sprout Social is a great tool for anyone managing influencer marketing and partnerships because it helps streamline content planning, scheduling, and performance tracking. You can monitor mentions and hashtags to see how influencer posts are performing, track engagement and audience insights to measure ROI, and keep everything organized in one place. It also makes team collaboration easier, from approving content to coordinating campaigns, ensuring partnerships run smoothly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I dislike the new view and prefer the old view because you could track EMV. Review collected by and hosted on G2.com.

Response from Mira Sekhon of Sprout Social Influencer...

Thank you for sharing your detailed feedback on Sprout Social Influencer Marketing! We're thrilled to hear that you find the tool beneficial for streamlining content planning, scheduling, and performance tracking. Your insights on monitoring mentions, tracking engagement, and enhancing team collaboration are valuable.

We appreciate your feedback on the new view and the preference for the old view with EMV tracking. Your input is important to us, and we'll make sure to pass this along to our product team for consideration.

Jose C.
JC
Jose C.
Data Analyst
Mid-Market (51-1000 emp.)
"Efficient and Intuitive Influencer Insights"
4/5
What do you like best about Sprout Social Influencer Marketing?

I use Sprout Social Influencer Marketing to see how different brands are doing on social media and to find the best influencer fits for a campaign. It's very easy to use, and the data is pulled very quickly. It's also very intuitive, and even if a brand or influencer profile isn't in the system yet, it takes very little time to add it and start seeing insights rapidly. The initial setup was very easy for my team. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I think it could improve and add a specific section for the audience interests for some influencers. It would be great to know which are the interests of the people that follow a certain brand or a certain influencer so that we can justify our decision facing clients. That's something that was available before and very useful with tools like Julius. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're glad to hear that you find Sprout Social Influencer Marketing efficient and intuitive for your influencer marketing needs. We appreciate your feedback and will definitely consider your suggestion for adding a specific section for audience interests. Thank you for sharing your experience with us!

SS
Samantha S.
Mid-Market (51-1000 emp.)
"Comprehensive Search and Insightful Analytics"
5/5
What do you like best about Sprout Social Influencer Marketing?

I use Sprout Social Influencer Marketing for reviewing audience analytics, researching new influencers for campaigns, and keeping influencer information organized. It's particularly helpful in gaining valuable insight on an influencer's content performance and their analytics. My favorite feature is Sprout Social Influencer Marketing's search tool, as it's the most comprehensive I've used and presents influencers that are relevant to our campaigns. The filter tool works very well, allowing us to find influencers who have audiences aligned with our target demographics. This is crucial for the niche topics and audiences we focus on. Also, the initial setup was very easy, and the person helping us with the training was supportive and thorough. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I don't really enjoy using the campaign management tools on any influencer platform. I have to track influencer information on various spreadsheets and reports and the campaign management tools feel like double work for me. I think maybe I might need additional training on how to use these tools because I have a hard time recalling how to set up the campaigns. There is nothing wrong with the tools, it's mostly just my personal preference not to utilize them due to our internal processes. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for sharing your positive experience with Sprout Social Influencer Marketing's search and filter tools. We appreciate your feedback about the campaign management tools and understand the challenges you've faced. We're here to support you with any additional training or assistance you may need in utilizing the campaign management features more effectively.

Grace H.
GH
Grace H.
Senior Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"Efficient Campaign Management"
4/5
What do you like best about Sprout Social Influencer Marketing?

I'm really grateful for the recruit system in Sprout Social Influencer Marketing. It's incredibly helpful to have a landing page where people can apply to work with us, and it serves as an always-on area where we can source influencers for future campaigns. I also like that Sprout has pretty good tracking features, allowing me to see all of the different posts during the given time frame as long as I set up my campaign properly. Additionally, I appreciate that Sprout's customer support is improved from what I experienced before. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I guess there's two things that I think could be better. One of them is when I'm building out the campaign, there's a bunch of little things you have to do, and it isn't clear what the influencers are able to see on their end. I would really appreciate more clarity on that front. The other area is sourcing influencers. I know Sprout Social Influencer Marketing advertises a lot of capabilities, but using the platform hasn't been beneficial for me. I find that 99% of sourcing is manual on my own, and the search capabilities aren't super successful for sourcing influencers directly from the platform. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're thrilled to hear that our recruit system and tracking features have been beneficial for your influencer marketing efforts. We value your feedback about the campaign building process and sourcing influencers, and we'll strive to make enhancements in those areas.

DW
Derek W.
Mid-Market (51-1000 emp.)
"Streamlined Tracking, Needs Enhanced Reporting"
3.5/5
What do you like best about Sprout Social Influencer Marketing?

I like that I can have all of the projects and content in one place, which makes it easy to track year over year and month over month performance. It helps me see who's performing well and who's not, providing better insights into how content is performing. Also, I think the tracking capabilities are really strong. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I know it's a bit of a struggle with some of the data you're allowed to give us, but I wish there was a little more ability to download reports on views and engagements into a spreadsheet so I can organize it more effectively. There are a few things on the reporting side that I wish were a little easier to extract for reporting purposes. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're happy to hear that Sprout Social Influencer Marketing is helping you track projects and content, manage partner content, and share metrics. We understand your feedback about the reporting side and are committed to improving our reporting features to make it easier for you to extract and organize the data effectively.

Maria Z.
MZ
Maria Z.
Mid-Market (51-1000 emp.)
"Streamlined Influencer Discovery, Needs API Access"
4/5
What do you like best about Sprout Social Influencer Marketing?

I really like the visual component where I can see the creators' top posts, and that it links me to their platform accounts. This makes it easy to compare creators and see their full profiles. I also find it valuable that I don't have to manually look up the creators' usernames on the platform; I can just click into the platform icon on their Sprout page and review their content in full. Additionally, the initial setup of Sprout Social Influencer Marketing was very easy. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I don't like that the API token access for Sprout Social Influencer Marketing is restricted to a different paid tier. I am already on a paid tier but don't get access to the API token. If I want to automate certain data pulls from Sprout's platform I'm unable to without that access and that is massively annoying. Were I to have access to this, it would be a huge productivity unlock for my team and we would increase our reliance on Sprout itself. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for sharing your positive experience with the visual component and easy setup in Sprout Social Influencer Marketing. We apologize for the inconvenience regarding the restricted API token access and will take your feedback into account for future improvements.

Brooke S.
BS
Brooke S.
Small-Business (50 or fewer emp.)
"Ease in Casting, Frustration with Glitches"
2.5/5
What do you like best about Sprout Social Influencer Marketing?

I like the creator search. It's easier than some other platforms to describe the creators I'm looking for and actually get good results. It makes casting easier! Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

There are a lot of glitches which make it hard for things to save. For example, when I update one filter in the template preview in campaigns (after already saving), it reverts all other filters back to the start and I need to reinput those. We need to be able to edit the collaborator view to show audience demos from specific platforms, and not just Instagram. For example, if I'm running a TikTok only campaign, then I need to show the TikTok Demos. There needs to be a way to turn off email notifications for creators. Each move, such as adding a deliverable to the creator, sends them a separate email and this is not good. It would be great to be able to add bios/rationale to creators in campaign view instead of needing to add myself as a collaborator and then use the comment section for this. We need to be able to separate creative review rounds, instead of all comments from everyone being in the same place, as we usually have multiple rounds of review before assets can get approved. I'm unable to edit or delete comments once they are added, and sometimes there's a comment I need to delete from myself because of a typo or something else I need to fix. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're glad to hear that you find the creator search feature helpful for casting. We apologize for the glitches you've experienced, and we appreciate your feedback on specific improvements you'd like to see. We are constantly working to enhance the platform and will take your suggestions into consideration for future updates.

Isabel M.
IM
Isabel M.
Senior Account Executive
"Boosts Influencer Vetting with Ease"
4/5
What do you like best about Sprout Social Influencer Marketing?

I really like the Signals feature—it's great. The keyword search function is really fantastic too. The ease of accessing each creator profile is a big plus, with all the demographic information readily available, like their platform makeup or audience details. These features really help in reducing the time spent on discovering and vetting creators. Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

I think the ability to not only use the keyword function, but eventually potentially add something where you can scan videos for audio, using AI tools would be helpful. We have that with other platforms, but if Sprout was ever looking into that function, that would be really cool, to have it all in one place. But, otherwise, I really don't have any negative commentary about the platform. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

We're delighted to hear that you find Sprout Social Influencer Marketing helpful in sourcing and vetting creators for your campaigns. We appreciate your feedback about potentially adding video scanning with AI tools, and we'll keep that in mind as we continue to improve our platform.

Verified User in Public Relations and Communications
AP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"One-Sheet Builder + Brand Fit Score = Fast, Client-Ready Creator Recommendations!"
4/5
What do you like best about Sprout Social Influencer Marketing?

I love the One-Sheet Builder and Brand Fit Score features! They’re by far the most valuable tools for recommending creators to my clients, and I'm using them almost every day. The Brand Fit Score makes it really easy to build out different target audience segments and customize interests and keywords, which helps narrow in on creators who actually make sense for the brand. Then the One-Sheet Builder pulls everything together by packaging a creator’s analytics, background, and key callouts into a clean, client-ready PDF, which saves a ton of time! Review collected by and hosted on G2.com.

What do you dislike about Sprout Social Influencer Marketing?

One thing that can be a bit tricky is the filtering especially when it comes to creator and audience locations. It sometimes takes a little finagling to get the results you’re looking for, but once you start playing around with keywords and refining the filters, it usually gets you where you need to go. Customer support is super helpful though. Review collected by and hosted on G2.com.

Response from Max Pete of Sprout Social Influencer...

Thank you for your feedback on the filtering process. We understand that it can be a bit tricky at times, but we're glad to hear that our customer support has been helpful. We're continuously working to improve the filtering experience to make it more user-friendly.